5. Intervening to manage group dynamics and to influence what members are doing or how they are doing it (Basic Facilitation Skills)
6. Coaching team leaders and team members in effective behaviors
7. Evaluation meeting and facilitation effectiveness to enhance team learning (Facilitator Feedback)
8. Ensuring follow-up action related to production, meeting, results, communication and implementation of decision.
Core Processes of Facilitation
Facilitator is essential for today’s business in two aspects: a. It helps the team to focus on process behaviors , that is planning, thinking and discussion b. It helps the team to bring out the best part of team to be more synergistic. Conclusion
Recap Recap what has been decided “ Today we have decided to adopt 5S as the way to improve our housekeeping system. Anyone has anymore concerns?”
Recap Recap who has agreed to do what and by when “ John has agreed to lead the Housekeeping Improvement Team. He will submit a plan for training, discussion and implementation by 18 th of April. We will discuss the plan in next meeting. John do you have anything to add?”
Team Workout The Practice Facilitator select a topic form the list. Explore the pros and cons of the issue. Use Facilitation Map and Basic Facilitation Skills.
Team Workout Topics 1. Should we allow Internet access to every employee? 2. Can we hold our Family day in Langkawi? Employees are allowed to bring spouse. 3. Should we build a multi-storey car park? 4. Should we work without uniform? 5. Should the company provide us free breakfast? 6. Should we assign a person to oversee the sustainability of housekeeping at Common area?
Team Workout The rest of the team members should agree among themselves who will be argue in favor and who will be argue against the presented idea.
Team Workout The selected team will do the workout before the class. The class would be their observer. Half of the class evaluates the Responsibilities of Facilitator and the other half evaluates Basic Facilitation Skills