Social Learning Case Study - Accenture

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Social Learning Case Study by Accenture, presented at Social Learning Conference

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Social Learning Case Study - Accenture

  1. 1. Social Learning Case Study: Accenture
  2. 2. Meet our presenters Priyadarshini R Banati Clare Norman Collaboration strategy lead, Talent Development Social Learning – Growth & Ambassador, Strategy Innovation and Employee Experience Based in London Been with Accenture for 9 years. Based in the New Forest Been with Accenture for 14 years. Copyright © 2011 Accenture All rights reserved. 2
  3. 3. Accenture OverviewAccenture is a global management consulting, technology services and outsourcing company.Combining unparalleled experience, comprehensive capabilities across all industries and businessfunctions, and extensive research on the worlds most successful companies, Accenture collaborateswith clients to help them become high-performance businesses and governments. • Over $21.6 Billion in Revenue (FY09) Consulting • Over 186,000 Professionals in 120 Countries More than 90% of the world’s top • 91 of the Fortune Global 100 companies benefit from our insights • 2/3 of the Fortune Global 500 and solutions. • All of our top 100 clients have been clients for at least five years, and 85 have been clients for at least 10 years Technology Our experienced professionals bring the latest technology to deliver solutions, no matter how complex or risky. Outsourcing Using our global delivery network, we can help clients focus on their core business. • Over $500M in R&D expenditures Bottom Line – People and Knowledge are our • Over $500M in Training expenditures most important assetsCopyright © 2012 Accenture All rights reserved. 3
  4. 4. Accenture is recognized as leader in knowledgesharing and social learning Winner of Global Most Admired Knowledge Enterprise award for thirteen years Best practice site visit company for American Productivity & Quality Center’s study of the integration of organizational learning and knowledge Harvard Business School case study on Accenture KM. Named one of top 24 Companies for Enterprise Learning by American Society for Training & Development Copyright © 2011 Accenture All rights reserved. 4
  5. 5. Accenture’s social learning mission is to enable our peopleto learn from each other and bring the best of Accenture toour clients. People to Content People to People Access CONNECT Search Browse NetworkBUSINESS BUSINESSDRIVERS OUTCOMES CONTRIBUTE Share Communicate CULTIVATE Co-develop Steward LEADERSHIP : CULTURE : GOVERNANCE : TECHNOLOGY : USER EXPERIENCECopyright © 2012 Accenture All rights reserved. 5
  6. 6. Building a collaborative and sharing culture is a journey. Better COMMUNITY Performance COLLABORATION Co-build new assets / processes or CONNECTION improve existing Ask, answer and assets / moderate processes. CONTENT questions. Share current Collectively grow updates, assets, Build or improve the knowledge in Access to useful stories. a skill. this community. expertise – content & people. Increased connectedness amongst a group of practitioners Copyright © 2011 Accenture All rights reserved. 6
  7. 7. Five building blocks to develop your program. Copyright © 2011 Accenture All rights reserved. 7
  8. 8. Facilitating purposeful activities amongst a group of peopleis key to realizing the value of social learning. Copyright © 2011 Accenture All rights reserved. 8
  9. 9. Buzz of excitement Click to edit Master text styles Body Copy goes here. Typeface is Arial. Type size is 22/24. Flush left. Dias abora quate consequam is accatur, con ne nullecaborem nonecaeptate exped. • Second level is 16/18 iducimint lanim que doluptassi venis vel im as non ne laceptatur. • Quasit volorem porrore nis aut porem. • Nisquist quibis rerspis ex eicend. • Enditiorum evendelic tenisquistis aliquid. Copyright © 2011 Accenture All rights reserved.
  10. 10. Deep styles broad reachClick to edit Master text andBody Copy goes here. Typeface is Arial. Type size is 22/24.Flush left. Dias abora quate consequam is accatur, con nenullecaborem nonecaeptate exped.• Second level is 16/18 iducimint lanim que doluptassi venisvel im as non ne laceptatur.• Quasit volorem porrore nis aut porem.• Nisquist quibis rerspis ex eicend.• Enditiorum evendelic tenisquistis aliquid. Copyright © 2011 Accenture All rights reserved.
  11. 11. Click to edit Master text stylesBody Copy goes here. Typeface is Arial. Type size is 22/24.Flush left. Dias abora quate consequam is accatur, con nenullecaborem nonecaeptate exped.• Second level is 16/18 iducimint lanim que doluptassi venisvel im as non ne laceptatur.• Quasit volorem porrore nis aut porem.• Nisquist quibis rerspis ex eicend.• Enditiorum evendelic tenisquistis aliquid. Copyright © 2011 Accenture All rights reserved.
  12. 12. The impact:Click to edit Master text styles typical respondentBody Copy goes here. Typeface is Arial. Type size is 22/24.Flush left. Dias abora quate consequam is accatur, con nenullecaborem nonecaeptate exped. engaged in 13• Second level is 16/18 iducimint lanim que doluptassi venisvel im as non ne laceptatur. challenges• Quasit volorem porrore nis aut porem.• Nisquist quibis rerspis ex eicend. during• Enditiorum evendelic tenisquistis aliquid. the month Copyright © 2011 Accenture All rights reserved.
  13. 13. Success Factors Click to edit Master text styles Body Copy goes here. Typeface is Arial. Type size is 22/24.Be clear about your business outcome and target audience Flush left. Dias abora quate consequam is accatur, con ne nullecaborem nonecaeptate exped. Identify your criteria for choosing challenges • Second level is 16/18 iducimint lanim que doluptassi venis vel im as non ne laceptatur.Provide a “twist” • Quasit volorem porrore nis aut porem. • Nisquist quibis rerspis ex for people to sign up Provide instructions eicend. • Enditiorum evendelic tenisquistis aliquid. Keep the challenges secret, to create a buzz Post the challenges every day, at a consistent time Summarize the themes Copyright © 2011 Accenture All rights reserved.
  14. 14. Change beliefsClick to edit Master text styles Change habitsBody Copy goes here. Typeface is Arial. Type size is 22/24.Flush left. Dias abora quate consequam is accatur, con nenullecaborem nonecaeptate exped.• Second level is 16/18 iducimint lanim que doluptassi venisvel im as non ne laceptatur.• Quasit volorem porrore nis aut porem.• Nisquist quibis rerspis ex eicend.• Enditiorum evendelic tenisquistis aliquid. Copyright © 2011 Accenture All rights reserved.
  15. 15. Create your own 30 DayClick to edit Master text styles ChallengeBody Copy goes here. Typeface is Arial. Type size is 22/24. Think of a businessFlush left. Dias abora quate consequam is accatur, con ne problem where younullecaborem nonecaeptate exped.• want to: Second level is 16/18 iducimint lanim que doluptassi venisvel im as non ne laceptatur. • Change beliefs• • Quasit volorem porrore nis aut porem. Change habits• Nisquist quibis rerspis ex eicend.Brain-storm• Enditiorum evendelic tenisquistis aliquid.challenges that couldform part of your own30 Day Challenge.5 minutes Copyright © 2011 Accenture All rights reserved.
  16. 16. So what?Click to edit Master text stylesBody Copy goes here. Typeface is Arial. business problem that If you have a Type size is 22/24.Flush left. Dias abora quate consequam is accatur, con ne requires changing the beliefs andnullecaborem nonecaeptate exped.• Second level is 16/18 iducimint lanim que doluptassi venis behaviours of your people, considervel im as non ne laceptatur.• Quasit volorem porrore usingporem. nis aut a 30 Day Challenge.• Nisquist quibis rerspis ex eicend. If you want toreplicate the• Enditiorum evendelic tenisquistis aliquid. Developing People Is our Business 30 Day Challenge, steal it with pride! 30_day_challenge_book final.pdf Copyright © 2011 Accenture All rights reserved.

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