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Work-planning: What Works? 
Sub-title I: And other acts of fiction 
Sub-title II: How to make the most of it
• It’s best to view strategic planning and work-planning 
as a property of a successful system, not 
a function of how smart everyone is… 
• It’s about making choices (and an investment) in 
an uncertain future 
• It benefits from involvement of people who: 
– are creative 
– bring a diversity of thought and attitude 
– have experienced failure as well as success 
– respect one another for their range of qualities 
2
• Requires a willingness to set, then try a course 
of action knowing full well that it will have to 
be tweaked or even overhauled entirely as 
events unfold... 
– This is where strategic planning meets work-planning 
meets performance improvement… 
– Vision and mission are like a cardinal compass point. Due 
North is staying put, but your path to get there (your work 
plan) may require course-correction en route… 
3
4
Qs. Developing the work plan… (I) 
• Resourcing/capacity vis-à-vis the various discrete activities: Do we have all 
the resources* on-hand to deliver what we set out to do or is part of the 
work plan to develop the capacity? 
– *(people, $, time, infrastructure, knowledge, skills, other) 
• Of our activities, which should be our primary focus/foci? 
– Can we rank-order our strategic priorities and deliverables? vs. Which 
activities are likely to consume most of our time? 
• What’s the right sequence of events (if there is a natural before-next-after)? 
5
Qs. Developing the work plan… (II) 
• Where are our greatest risks, e.g., in not completing the work or 
reaching our goals? How confident are we that we can deliver? 
– How might we mitigate these risks (or improve our confidence)? Should the work 
plan reflect the risk/confidence, e.g., pre-identify some tasks as “stretch goals”… 
• Keep coming back to: 
– The “so what”: Is there a clear and direct connection back to your mission and 
vision? 
– Potential for high-impact, high-return: Which activities yield the highest returns? 
How will you know? 
– Existing strengths: What strengths can you rely on to help you deliver? 
6
Qs. Doing the work… 
• Did we do what we said we would? (If not, 
why not?) 
• If so, did each action deliver/work as we 
anticipated? (If not, why not?) 
• If so, can we sustain the action? (With what 
resources? If not, then what?) 
• How prepared are we for what’s ahead? 
– What adjustments must we make, if any? 
7

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Jennifer | Work Planning

  • 1. Work-planning: What Works? Sub-title I: And other acts of fiction Sub-title II: How to make the most of it
  • 2. • It’s best to view strategic planning and work-planning as a property of a successful system, not a function of how smart everyone is… • It’s about making choices (and an investment) in an uncertain future • It benefits from involvement of people who: – are creative – bring a diversity of thought and attitude – have experienced failure as well as success – respect one another for their range of qualities 2
  • 3. • Requires a willingness to set, then try a course of action knowing full well that it will have to be tweaked or even overhauled entirely as events unfold... – This is where strategic planning meets work-planning meets performance improvement… – Vision and mission are like a cardinal compass point. Due North is staying put, but your path to get there (your work plan) may require course-correction en route… 3
  • 4. 4
  • 5. Qs. Developing the work plan… (I) • Resourcing/capacity vis-à-vis the various discrete activities: Do we have all the resources* on-hand to deliver what we set out to do or is part of the work plan to develop the capacity? – *(people, $, time, infrastructure, knowledge, skills, other) • Of our activities, which should be our primary focus/foci? – Can we rank-order our strategic priorities and deliverables? vs. Which activities are likely to consume most of our time? • What’s the right sequence of events (if there is a natural before-next-after)? 5
  • 6. Qs. Developing the work plan… (II) • Where are our greatest risks, e.g., in not completing the work or reaching our goals? How confident are we that we can deliver? – How might we mitigate these risks (or improve our confidence)? Should the work plan reflect the risk/confidence, e.g., pre-identify some tasks as “stretch goals”… • Keep coming back to: – The “so what”: Is there a clear and direct connection back to your mission and vision? – Potential for high-impact, high-return: Which activities yield the highest returns? How will you know? – Existing strengths: What strengths can you rely on to help you deliver? 6
  • 7. Qs. Doing the work… • Did we do what we said we would? (If not, why not?) • If so, did each action deliver/work as we anticipated? (If not, why not?) • If so, can we sustain the action? (With what resources? If not, then what?) • How prepared are we for what’s ahead? – What adjustments must we make, if any? 7

Editor's Notes

  1. Light-bulbs, fireworks, poof, call in the consultants for the strategic planning session… Uncertain future – there might be an opportunity that comes your way in 6 months or you realize that some of what you’re doing isn’t panning out as you thought it would… So, “strategically” you change course…
  2. e.g., to deliver on the digital portal, members-only section of website > do you have adequate web development support? Will it require new web architecture (e.g., knowledge management or interactive)? e.g., to deliver clinician-focused webinars, do you need to undertake a stakeholder mapping analysis to identify your audience? Similarly, for the recruitment and training of peer researchers, are you starting with recruitment or developing an outreach and recruitment strategy first?
  3. e.g., rely on your strengths; focus on the high return