1. by
Steve Miller
Executive Officer
Enterprise Development Centre
2. They ask you a question:
“What should I do while I‟m here?”
3. What do you want to do?
The things I would do if I was here for the first
time would be ...
What do you like doing?
Or
You will just tell them what you think
4. They will not be worrying about how they will
get to their chosen destinations, or when, to
begin with.
They will just decide what they want to do
5. They will ask the:
When?
How?
And Who?
Questions
6. 1. Where should it go?
2. When should this happen?
3. Etc.
7.
8. Succession Planning
Market positioning
Management Procedure assessment
Vision and Mission statements
Unique Selling Proposition (USP)
Answers the question „where do we want to be
and how will we get there?‟
9. Examine current position
Identify skills needed to fulfil current roles
Assess skills gap and potential successors
Develope and prepare potential successors
Evaluate
10. Where are we now?
Where do we want to be?
How do people view us?
How do we want to be viewed?
Who is our customer?
Who would we like to be our customer?
11. Do we have procedures for:
Inductions
Health and Safety and risk assessment
Warnings and terminations
Constitutional changes
Appraisals
Recruitment
12. Is there a structural plan for the staffing and who
is responsible for each task.
Is there a reporting / communication structure
Are all decisions noted
Is there a training plan for all staff
13. Vision
Where do we want to be,
what do we want to be seen as?
Mission
How will we achieve this?
14. What makes us different from everyone else?
Why should clients / customers spend money
here?
What do we offer that is unique?
15. A list of achievable goals
A list of targets i.e. client / customer numbers,
member numbers, average age, staffing numbers
etc
Responsibility assigned for each item
Place target measurements on each including
implementation date
16. A document that will give an outline of the current
position of the organisation,
where it wants to be, how it wants to be perceived
and how this can be measured.
Basically, an overview blueprint of the
next 1-5 years of operation, including areas that
need to be addressed and improved and areas
that are operationally sound.
The business plans will then target the specifics.
17. All businesses that are successful
are able to plan
and then measure outcomes.
No business can operate efficiently
without a targeted, evaluated
and accepted management plan.
