Enterprise Social Software from IBM

IBM Lotus Connections 2.5

Agenda
Market Trends
Success with Social Software
Lotus Connections 2.5
Lotus Connections Extensions
Resources
Q&A / Discussion

Market Trends

Global Market Changes Effecting all Businesses
Emerging economies and opportunity growth
New business models
Global competition and changing cost structures
New customer demands and eroding customer loyalty
We Need a Smarter Workforce

New Imperatives for Business Success I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE Need to increase efficiency and effectiveness of business processes using existing resources and people to enhance productivity. SMART WORK AGILITY INNOVATION Organizations must tap into the intellectual capital of the entire value chain, correlating insights and anticipating opportunities and threats . Create a competitive advantage that is sustainable in today's business dynamic climate by leveraging innovation across your value chain and creating strong relationships

How Lotus Connections Meets Today's Business Imperatives SMART WORK AGILITY INNOVATION Profiles allows you to find the existing expertise you need Best practices can be shared using Activities templates New hires contribute quickly as they learn from Communities Personal file sharing avoids bad decisions based on old information Discover trends and research via Bookmarks Blogs provides subject matter experts and teams a way to share industry insight Quickly create new content with Wikis Get breaking news from the homepage Speed time to market by applying the best resource and execution via Activities Access the power of your professional network from applications you already use Virtual focus groups via customer Communities I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE

Lotus Connections 2.5

Social Networking…… "It will eventually be seen as essential to all large firms, encouraging more open and transparent communications with staff around the world, and helping to improve relations with existing and potential customers." Nikos Drakos, Research Director at Gartner , July 2008 “ Study encourages businesses to embrace social networking” www.computing.co.uk/computing/news/2221395/study-encourages-businesses "IBM Lotus Connections marked an early entry into enterprise social tools, and that has helped keep the IBM Lotus offering at the head of the pack in functionality. IBM’s modular approach will allow it to continue to introduce new functionality aggressively." The Forrester Wave ™: Collaboration Platforms, Q3 2009, Forrester Research, Inc., August 6, 2009.

Beta Customer Quotes for Lotus Connections 2.5 “ Lotus Connections allows employees to easily communicate, cooperate, collaborate and connect to and with each other. It's invaluable for our organisation” - e-office “ Every company should have this!” “ Connections 2.5 is a very strong release of Connections with social networking features that are desired in the marketplace. As an IBM Business Partner we are very excited to take this product to market. We have been providing many customer demo's of Connections 2.5 and have received alot of positive feedback from our customers.” - Ascendent Technology “ 2.5 is a big improvement over previous versions and the new functionality has exceeded expectations of what users were asking for.” - Cardiff University “ Lotus Connections allows your organization to leverage first class social collaboration tools in a secure manner” - Softchoice “ Installation is easy and there are many functions.”

Most Valuable Feature Awards go to... Source: Beta participants answers to “Describe the most valuable features of Lotus Connections 2.5.”
“ Love the new features across the board - status updates, customisable communities, dedicated search and new mobile access . A great job on the new functionality.”
“ The new homepage showing the updates is a great tool to stay up to date! ”
“ The River of News , Files, and Wikis will take Connections to the level of a true collaboration suite .
“ The communities, homepage news, and files were great updates and additions that will provide the most value to our users.
“ Home , Profiles, Blogs, Files and Wikis are THE most used features on the web that MUST be available on a socializing platform.”
“ Great way to share information across departments and business units, very addictive .”

What's New with Lotus Connections 2.5
Enhanced customer communities to elevate relationships and revenue
New Services - Wiki and Files Capabilities
Improved Community Experience
New Micro-blogging feature
New Updates Homepage
Mobile Support
Integration to enhance social software experience
Advanced Profiles functionality to promote social interaction and adoption
New ways to extend Lotus Connections
Blogs Communities Bookmarks Activities Profiles Homepage Wikis Files

Wikis Wiki Collaborative Editing
Rich navigation and tagging making it easy to find information
Supports tables, images, document uploads, tags and more
Stand-alone service or integrated with a community
Jointly create and edit web content using rich text editor
Notifications of new content, versions and pages
Version tracking

Post your key files and easily share them
Organize and tag files so they can be found quickly by you and others
Social data such as ratings, downloads, comments, etc.
Filtering information
Integration with Communities
Files Files

Reach out to communities of customers, partners and employees
Gives you a variety of tools to reflect your goals and needs
Work more effectively in your customized communities
Ability to join, leave or mail a community
Integration with other Lotus Connections services
Easy link back from other Lotus Connections services to a Community through the Community Card
Communities Community Page

Personalize the look and feel of your community, including theme templates
Choose tools that are appropriate for your community's collaboration needs, all scoped to your community.
One place to go to for access to: Activities, Blogs, Forum, Wikis, Files, Bookmarks and Feeds
Communities Community Page Customization

Brand new redesign of the forum surfaces relevant statistics and popular discussions
Easily receive notifications on a particular topic
Ability to Pin this Topic so it will remain as a priority discussion topic
Communities Discussion Forum

Integration with Communities and automatic access control
Link back to Community with Community Card
E-mail notifications and filtering
Activities Activities

Home Page Updates
Updates tab provides the latest information for all the Lotus Connections features
Filter news based on your network
Micro-blogging
Discover tab allows you to see what others are doing in your network
Home

Home Home Page Watchlist
Updates sent directly to your Home page
Micro-blogging
Watchlist tab provides updates on people and tags that you are following

Search across all the Lotus Connections services and retrieve the results in one consolidated view
Search results based on social data and relationships
Filter advanced search based on features that interest you
Home Search

Profiles My Profile
Update your profile with your current personal status and notify your network
Easy access to Contact Information and About Me
Post messages to people in your network
Find people by clicking on the cross-organization tag cloud
Tap into people's expertise without interrupting them
Report to chain

Profiles Profile Home Page
Update your profile with your current personal status and notify your network
Add comments to others status here or respond to comments
Access to Organizational tags for fast and easy ways to search profiles by using tags
Easily search for other people in your organization

Formerly known as Dogear
Store bookmarks in a central location
Easily publish some or all your Bookmarks so that others can see your collection of content
Community bookmarks provide all members of the Community access to recommended bookmarks
Bookmarks Bookmarks

Easily rate blogs
Enhance blogs with the file upload utility in order to add graphics, podcasts, or various other files.
All members of a Community automatically have access to a Community blog
Link back from the Community Blog to the Community with the Community Card
Blogs Blogs

Delivering services and functions that you want while mobile
Built-in to Lotus Connections server
Mobile web client, designed for mobile browser
iPhone and Nokia S60 device support
Mobile Support Mobile

Lotus Connections 2.5 Extensions

Extending Lotus Connections
Delivering the most complete set of social software services enabling rich integration with IBM products and other solutions
PEOPLE PLACES CONTENT

Extending your Social Network with IBM products
IBM Lotus Notes
Activities sidebar
Business Card
Bookmarks
Search
IBM Lotus Sametime
Post chat to an Activity
Post chat to Community Forum
Business Card
IBM Lotus Quickr
Add page to Activity
Publish to Quickr
Community Wiki
IBM WebSphere Portal
Portlet integration with services into pages and sites
Service Portlets
Home page Communities Blogs Bookmarks Activities Profiles Wikis Files

Extending your Social Network with other applications
Microsoft Office
Upload Files to Activities
Search Profiles
Add to your blog
Create Activity ToDos
Home page
Microsoft Outlook
Business Card
Search services
Microsoft SharePoint
Business Card
Profiles Search
Tag cloud web part
SuccessFactors
Exchange Profile data
Business Card
Communities Blogs Bookmarks Activities Profiles Wikis Files

Summary
A flatter, smarter and smaller world creates new challenges
A need to work smarter
A need for more insight
A need for advantage
IBM is one of the leaders in Social Software for business and delivers capability today to help meet those challenges
New innovations will extend IBM's leadership
More dynamic profiles allow employees to work smart and faster
New Wiki and file sharing add powerful collaboration capabilities
Richer, interactive communities to drive innovation from customers

Resources Latest product info, research, podcasts, and more http:/www.ibm.com/lotus/connections Developer Works http://www.ibm.com/developerworks/lotus/products/connections/ Product documentation http://www.ibm.com/developerworks/lotus/documentation/connections/ Synch.rono.us blog – keep up to date on Social Software activities @ IBM! http://synch.rono.us/ Lotus Greenhouse – experience the software ‘live’ https://greenhouse.lotus.com/home/login.jsp

Thank you!!

Legal Notices © IBM Corporation 2009. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. All references to Renovations refer to a fictitious company and are used for illustration purposes only.

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Enterprise Social Software from IBM

by Chris Sparshott on Sep 21, 2009

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Enterprise Social Software from IBM — Presentation Transcript