SharePoint 2010 TEC Keynote - Social Evolution in SharePoint - Los Angeles


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A look into the social computing evolution of SharePoint, from SharePoint 2001 to SharePoint 2010 including managing enhancements to your deployment.

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SharePoint 2010 TEC Keynote - Social Evolution in SharePoint - Los Angeles

  1. 1. Evolution of SharePoint Socialand What it Means for Your Deployment…<br />Joel Oleson<br /><br />@joeloleson<br />
  2. 2. Who is SharePoint Joel?<br />~10 Year SharePoint Veteran<br />SharePoint Product Architect, Evangelist & Strategy @ Quest<br />Twitter: @joeloleson<br />Email:<br />
  3. 3. 10 Stupid Things that Will Ruin Social Media for Everyone at Your Company<br />Updating your status every 10 minutes <br />Posting photos of the boss from the Christmas party<br />Announcing your companies next steps to the WORLD before the Team even knows…<br />Farmville & Mafia wars (enough said!)<br />Tweeting in a meeting of 2<br />Work party videos on Youtube<br />Continual-motion status updates<br />Instead of research, links to a Rick Roll<br />Asking legal to create a review process for blog content <br />Sharing corporate dirty laundry under a pseudonym<br />Author: Christian Buckley<br />
  4. 4. The Challenge<br />
  5. 5. The Kids are Growing Up<br />
  6. 6. Help! I Can’t Find Anything…<br />
  7. 7. Case Study: Is This You?<br />Global Sales, Development teams scattered across the planet<br />Teams in silos along product boundaries<br />Overlapping expertise, technologies, code<br />Collaboration happens only within silos<br />Valuable corporate assets are lost or underutilized<br />Obvious inefficiencies, duplicated effort<br />
  8. 8. Common Information Challenges<br />RegulatoryComplianceRepository<br />CorporateWebPresence<br />EmployeePortal<br />Team“X” Site<br />Custom SAPFront-End<br />NYOffice<br />BIDashboard<br />KnowledgeManagementPortal<br />R&DTeam<br />SalesDivisionPortal<br />ExtranetCollaborationSite<br />Project“Z”<br />MySite<br />
  9. 9. The SharePoint BusinessProductivity Platform <br />CorporateWebPresence<br />Sites<br />IntranetPortal<br />Single Business Productivity Platform leading to common:<br /><ul><li> End-user Experience
  10. 10. Rich Integrated Capabilities
  11. 11. Toolset and Development
  12. 12. Deployment and Management</li></ul>Communities<br />Composites<br />KnowledgeManagementPortal<br />Number of Users<br />RegulatoryComplianceRepository<br />Content<br />Insights<br />SalesDivisionPortal<br />Custom SAPFront-End<br />ExtranetCollaborationSite<br />BI<br />Dashboard<br />GenevaOfficeSite<br />Search<br />R&D<br />Team<br />Team“X Site<br />Project“Z”<br />MySite<br />SharePoint Platform<br />Corporate<br />Department<br />Team<br />Empowerment<br />
  13. 13. Microsoft example (represents a small sample)<br />Users<br />My Site<br />Teams<br />Corporate<br />Departments<br />Empowerment<br />
  14. 14. Why SharePoint Needs Social<br />The islands of information have been moved to SharePoint NOW WHAT???<br />Still can’t find anything<br />Who is doing what? <br />You can’t tell what’s new, what’s old or what has changed<br />It’s all disconnected<br />
  15. 15. Time to get things lined up!<br />
  16. 16. Social Media is…<br />An umbrella term that defines various activities that integrate technology, social interaction, and construction of video, documents, and other content –Wikipedia<br />Many to many publishing: Person of the year is “You” - Time<br />
  17. 17. It’s not a Craze…<br />3 out of 4 already use social technology<br />2/3 of global internet population use it<br />It is democratizing communications<br />Power is shifted from publishers and media elite to the people<br />Kid down the street can compete with CNN on twitter<br />More popular than email?<br />
  18. 18. The Solution<br />
  19. 19. Evolution of Social in SharePoint<br />2010<br />Ratings<br />Managed Metadata Service<br />Advanced routing (based on metadata)<br />Multi Import Sourced Profiles<br />Status updates<br />Activity feeds<br />Knowledge mining<br />Bookmarks<br />Feedback/rating<br />Note board (Wall)<br />Tag clouds<br />Social tagging<br />Expertise tagging<br />Enhanced Wikis<br />Share & Track tab<br />Individual and team blogs<br />People and social search<br />Discussions<br />Offline Workspace<br />Enhanced presence<br />Rich Mobile views<br />2001<br />Team Sites/Workspaces<br />Discussions<br />Team calendars<br />Alerts<br />Search<br />Metadata (Doc Profiles)<br />Routing/Workflow<br />2007<br />Blogs <br />Wikis <br />My Sites<br />Team Sites<br />Outlook integrated drag & drop calendars<br />RSS<br />Search<br />Mobile accessible<br />Email archiving<br />Business Sourced Public Profiles<br />People Search<br />Light workflow<br />2003<br />My Sites<br />Shared calendars<br />Search Alerts<br />Presence awareness<br />Email archiving to PF<br />Discussions<br />Enhanced workspaces<br />
  20. 20. Microsoft SharePoint 2010<br />Ribbon UI<br />SharePoint Workspace<br />SharePoint Mobile<br />Office Client and Office Web App Integration<br />Standards Support<br />Business Connectivity Services<br />InfoPath Form Services<br />External Lists<br />Workflow<br />SharePoint Designer<br />Visual Studio<br />API Enhancements<br />REST/ATOM/RSS<br />Tagging, Tag Cloud, Ratings<br />Social Bookmarking<br />Blogs and Wikis<br />My Sites<br />Activity Feeds<br />Profiles and Expertise<br />Org Browser<br />Sites<br />Communities<br />Composites<br />PerformancePoint Services<br />Excel Services<br />Chart Web Part<br />Visio Services<br />Web Analytics<br />SQL Server Integration<br />PowerPivot<br />Content<br />Insights<br />Enterprise Content Types<br />Metadata and Navigation<br />Document Sets<br />Multi-stage Disposition<br />Audio and Video Content Types<br />Remote Blob Storage<br />List Enhancements<br />Search<br />Social Relevance<br />Phonetic Search<br />Navigation<br />FAST Integration<br />Enhanced Pipeline<br />
  21. 21. 10 Steps to Real Social 2010<br />Make it Accessible<br />Prepare for Mobile<br />Enable Good My Sites Build Rich Profiles<br />Build Relevant Enterprise Search<br />Leverage Blogs & Wikis<br />Integrate for Presence<br />Build Discovery Navigation including external sources<br />Archive the Old<br />Enable Enterprise Content Types & Tagging & Ratings (Service App)<br />Relevant Sticky Site Content<br />
  22. 22. Social Goals & Success Criteria<br />Allow people to accurately and quickly respond to information<br />Ability to address problems connecting the right people & information fluidly<br />SharePoint 2010 as stated by Erik Moll “as much about people and seem as much about people as it is about documents.”<br />Cost of sharing and organizing lowered<br />Knowledge surfaced that might otherwise have not been<br />
  23. 23. Make SharePoint Accessible<br />Mobile & Internet Accessible<br />Right balance of Security<br />Easy to use?<br />
  24. 24. Plan and Enable SharePoint for the Mobile Workforce<br />SharePoint Workspace 2010 Mobile <br />Office Hub on Windows Phone 7<br />
  25. 25. Create a “Sharing Culture”<br />Understand the relationship between corporate culture and your social computing approach<br />
  26. 26. What is your view of the world?<br />Bottom up<br />Personal<br />Team<br />Top down<br />Enterprise<br />Group or Division<br />
  27. 27.  <br />The Information Pyramid of Enterprise Content…<br />Permanent Central Portal<br />Enterprise Search<br />Enterprise Browse<br />Corporate<br />Business Taxonomy<br />With Divisional<br />Stakeholders<br />Central<br />Portal<br />Permanent Division Portals<br />Business Process <br />Division News, Scorecards<br />Group Reporting<br />Semi Structured<br />Group, Team, Project<br />Sites and <br />Workspaces<br />Ad Hoc Self<br />Service<br />w/ Life Cycle<br />Management<br />Per<br />User<br />Blogs, bios, <br />Social<br />
  28. 28. Enable My Site Creation<br />Use My Site to share your interests, responsibilities and activities<br />Interests<br />Define responsibilities or interests with tags<br />Activities<br />Pre-Beta Screenshots.<br />
  29. 29. Demo<br />Communities<br />My Sites & Org Browser<br />Tagging<br />Ratings<br />Search<br />
  30. 30. Import Sources for Rich Profiles<br />
  31. 31. Tuned Expertise Search<br />Easily find experts with People Search<br />Search by expertise and profile<br />Search by expertise and profile<br />Pre-Beta Screenshot.<br />
  32. 32. SharePoint Communities<br />Youtube and Facebook like Applications<br />Rich experience<br />Tag-cloud navigation<br />Content rating<br />Rich media embedded<br />Comments and presence<br />Pre-Beta Screenshot.<br />
  33. 33. Blogs and Wikis<br />
  34. 34. Presence Integration<br />
  35. 35. Rich Organizational & Folksonomic Directories<br />Easily build and access your business community<br />Browse People directory<br />Define your colleagues<br />Pre-Beta Screenshots.<br />
  36. 36. Promote Incentives for Discovery & Navigation including external sources<br />
  37. 37. Archive: Keep it relevant<br />
  38. 38. Enable Social Service ApplicationsEnterprise Metadata and Tagging<br />
  39. 39. Making it Current & interesting<br />What’s New?<br />
  40. 40. Case Study Conclusion<br />Many Solutions Evaluated<br />Deploy SharePoint 2010<br />Leverage: Activity Feeds, My Sites, Profiles<br />Make it Internet accessible<br />Service Apps: Enterprise Metadata, Tagging, Profile Sync, My Sites, Social, Logging, Search<br />
  41. 41. Today’s Call to Action…<br />
  42. 42. SharePoint Starts The Fire<br />Emails, Paper trail, Post-it notes and Snail mailDeadlines, Going nuts, Training costs and Budget cutsCollaborate, Meeting date, Working in the office late
Weekends, Holidays, Family feels the brunt<br />SharePoint starts the fire, Users collaborating, Enterprise is changingSharePoint, Got me praise, Corner office, Big fat raise,
Sharing, In the cloud, Something called BPOS.
CIO blown away, Learned about the cloud today,
New job is great, what else, can I say?<br />SharePoint starts the fire, Users collaborating, Enterprise is changingSharePoint starts the fire, Microsoft has got it, Can’t wait to have it<br />Thanks to the SharePoint Community! More Lyrics at:<br />- Dux, Gannotti & the SharePoint Community: Full Video<br />
  43. 43. Thank You Enjoy TEC!<br />
  44. 44. Measure & Manage Adoption<br /><br />
  45. 45. Learn More about SharePoint 2010<br />Information forIT Prosat TechNet<br /><br />Information forDevelopersat MSDN<br /><br />Information forEveryone<br /><br />