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CLOUD 101
Tierney Smith
TechSoup Canada
ABOUT TECHSOUP CANADA
Register for donations program: http://techsoupcanada.ca/getting_started
ABOUT ME
 Software engineer
 Nonprofit technology blogger
 Community manager
@tierneys
@techsoupcanada
facebook.com/techsoupcanada
techsoupcanada.ca/community/blog
youtube.com/techsoupcanada
AGENDA
What is the cloud?
How is it relevant to your nonprofit?
What does it cost?
Advantages & risks of the cloud
How do you get started?
WHAT IS THE CLOUD?
CLOUD CONFUSION
One in five Americans (22 percent)
admit that they’ve pretended to
know what the cloud is or how it
works.
When asked what “the
cloud” is, a majority
responded it’s either an
actual cloud
(specifically a “fluffy
white thing”), the sky
or something related to
the weather (29
percent).
Working from home in their
“birthday suit” is the cloud’s
greatest advantage.
Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309
YOU ALREADY USE THE CLOUD!
 Online banking
 Online shopping
 Social networking (Facebook, Twitter, etc.)
 Online games
 Storing photos online
 Online file sharing
A majority of Americans (54 percent)
claim to never use cloud computing.
However, 95 percent of this group
actually does use the cloud.
Scalable services you access
through the Internet
Microsoft Word
Google Docs
Not
Cloud
Cloud
OTHER CLOUD APPS YOU MIGHT HAVE
HEARD OF…
 Gmail
 Facebook
 Microsoft Office 365
 Salesforce
 Vertical Response
 Twitter
 Dropbox
 Prezi
 Survey Monkey
 MailChimp
3 TYPES OF CLOUD
Software-as-a-
Service
Software you access
through the Internet
e.g. Gmail, Salesforce,
Survey Monkey
Platform-as-a-
Service
Online environment
for building software
e.g. Force.com, Microsoft
Azure
Infrastructure-as-a-
Service
Servers and storage in the cloud
e.g. Amazon Web Services
WHAT ABOUT YOU?
 Based on this description, what cloud tools are
you already using?
http://bit.ly/cvcloud101tools
CLOUD + NONPROFITS
ARE NONPROFITS USING THE CLOUD?
93% of Canadian nonprofits use at
least one cloud app
On average, nonprofits worldwide
use 3-4 types of cloud apps
 More:
http://techsoupcanada.ca/community/blog/cloud-
survey-results
Your
nonprofit
Email &
office
productivity
File sharing
Communication
Social
networking
Facebook
Twitter
Bit.ly
Google Apps
Office 365
Zoho
CRM Salesforce
CiviCRM
Dropbox
Box.net
Google
Drive
Skydrive
Skype
GoToMeeting
ReadyTalk
MORE CLOUD APPS
FOR EXAMPLE…
SHARING DOCS WITH YOUR BOARD
Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs
EVEN MORE WAYS TO USE THE CLOUD
 Mass Emails/
E-Newsletters
 MailChimp, Vertical
Response, Constant
Contact
 Project
Management
 Basecamp,
Smartsheet, Podio
 Basic Websites
 Weebly
 Event Registration
 Eventbrite, Guestlist
 Survey/voting tools
 Doodle, PollDaddy,
Survey Monkey
HOW IS THIS DIFFERENT FROM WHAT I DO NOW?
The cloud is particularly good for:
 Sharing
 Everyone shares one version of a doc
 Collaborating
 Makes it easier to work together
with others
 Remote working
 Work from anywhere (with Internet)
 Scaling
 Add/remove more people/space on the go
WHAT DOES THE CLOUD COST?
BUY VS. RENT
EXAMPLE: EMAIL
 Server-based: Microsoft Exchange (via TechSoup Canada)
 Cost of server: varies
 Windows Server + CALs: $55 + $3/person
 Exchange Server Standard + CALs: $44 + $5/person
 Microsoft Outlook: $6/person
 Security, spam filtering: varies
 Upgrade every 3-5 years
 Cloud-based: Google Apps
 $50/person/year
 Also includes calendar, docs
ADVANTAGES & RISKS OF THE
CLOUD
EVEN MORE ADVANTAGES
Backup
Security
Very little administration required
RISK: LOSING CONTROL OF…
Features
Cost
Backups
Security
Data
Availability
A WORD ABOUT PRIVACY
 In almost all cases there is no law
against using cloud computing
 Up to you to read the
Terms of Service
 You are responsible for your
data at the end of the day
 Avoid using cloud/be extra careful for political or
extremely sensitive data e.g. political activists,
women’s shelters
 Find out more:
http://www.techsoupcanada.ca/community/blog/cloud_privacy_law
HOW DO YOU GET STARTED?
EXPERIMENT
 Pick a low-risk area
 Many tools are free or
have free 30-day trial
 Try it out! Learn! Have
fun!
Credit: jimmiehomeschoolmom
ASSESS & PLAN
1. Assess your nonprofit’s technology & determine
priorities
 Tech self-assessment:
http://www.techsoupcanada.ca/community/blog/tech_self_as
sessment
2. Set goals
3. Research & try out options
 Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)
 Platformation (http://www.platformation.ca/)
 Idealware (http://idealware.org/)
SMALL NONPROFIT
 Consider Google Apps or Office 365 as a server
replacement
 Email
 Calendar
 Doc storage/file sharing
 Internal sites/wiki
MEDIUM-LARGE NONPROFIT WITH SERVER(S)
 Windows Server 2012 supports hybrid cloud
 Big infrastructure moves to the cloud e.g. Office
365 or Google Apps, database
QUESTIONS?
Further reading:
http://bit.ly/tsc_cloud_further_reading
Information about the cloud & case studies:
http://techsoupcanada.ca/learning_centre
 Cloud tool reviews: platformation.ca
RESOURCES
List of products: http://techsoupcanada.ca/product
Getting started:
http://techsoupcanada.ca/getting_started
 Microsoft donations information:
http://www.techsoupcanada.ca/microsoft_resources
DONATION PROGRAM INFO
CONTACT INFO
Tierney Smith, Manager of Learning &
Special Projects
 @tierneys
TechSoup Canada
 www.techsoupcanada.ca
 @techsoupcanada
 facebook.com/techsoupcanada

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Cloud Computing for Nonprofits

  • 2. ABOUT TECHSOUP CANADA Register for donations program: http://techsoupcanada.ca/getting_started
  • 3. ABOUT ME  Software engineer  Nonprofit technology blogger  Community manager @tierneys @techsoupcanada facebook.com/techsoupcanada techsoupcanada.ca/community/blog youtube.com/techsoupcanada
  • 4. AGENDA What is the cloud? How is it relevant to your nonprofit? What does it cost? Advantages & risks of the cloud How do you get started?
  • 5. WHAT IS THE CLOUD?
  • 6. CLOUD CONFUSION One in five Americans (22 percent) admit that they’ve pretended to know what the cloud is or how it works. When asked what “the cloud” is, a majority responded it’s either an actual cloud (specifically a “fluffy white thing”), the sky or something related to the weather (29 percent). Working from home in their “birthday suit” is the cloud’s greatest advantage. Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309
  • 7. YOU ALREADY USE THE CLOUD!  Online banking  Online shopping  Social networking (Facebook, Twitter, etc.)  Online games  Storing photos online  Online file sharing A majority of Americans (54 percent) claim to never use cloud computing. However, 95 percent of this group actually does use the cloud.
  • 8. Scalable services you access through the Internet
  • 10. OTHER CLOUD APPS YOU MIGHT HAVE HEARD OF…  Gmail  Facebook  Microsoft Office 365  Salesforce  Vertical Response  Twitter  Dropbox  Prezi  Survey Monkey  MailChimp
  • 11. 3 TYPES OF CLOUD Software-as-a- Service Software you access through the Internet e.g. Gmail, Salesforce, Survey Monkey Platform-as-a- Service Online environment for building software e.g. Force.com, Microsoft Azure Infrastructure-as-a- Service Servers and storage in the cloud e.g. Amazon Web Services
  • 12. WHAT ABOUT YOU?  Based on this description, what cloud tools are you already using? http://bit.ly/cvcloud101tools
  • 14. ARE NONPROFITS USING THE CLOUD? 93% of Canadian nonprofits use at least one cloud app On average, nonprofits worldwide use 3-4 types of cloud apps  More: http://techsoupcanada.ca/community/blog/cloud- survey-results
  • 15. Your nonprofit Email & office productivity File sharing Communication Social networking Facebook Twitter Bit.ly Google Apps Office 365 Zoho CRM Salesforce CiviCRM Dropbox Box.net Google Drive Skydrive Skype GoToMeeting ReadyTalk MORE CLOUD APPS
  • 16. FOR EXAMPLE… SHARING DOCS WITH YOUR BOARD Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs
  • 17. EVEN MORE WAYS TO USE THE CLOUD  Mass Emails/ E-Newsletters  MailChimp, Vertical Response, Constant Contact  Project Management  Basecamp, Smartsheet, Podio  Basic Websites  Weebly  Event Registration  Eventbrite, Guestlist  Survey/voting tools  Doodle, PollDaddy, Survey Monkey
  • 18. HOW IS THIS DIFFERENT FROM WHAT I DO NOW? The cloud is particularly good for:  Sharing  Everyone shares one version of a doc  Collaborating  Makes it easier to work together with others  Remote working  Work from anywhere (with Internet)  Scaling  Add/remove more people/space on the go
  • 19. WHAT DOES THE CLOUD COST?
  • 21. EXAMPLE: EMAIL  Server-based: Microsoft Exchange (via TechSoup Canada)  Cost of server: varies  Windows Server + CALs: $55 + $3/person  Exchange Server Standard + CALs: $44 + $5/person  Microsoft Outlook: $6/person  Security, spam filtering: varies  Upgrade every 3-5 years  Cloud-based: Google Apps  $50/person/year  Also includes calendar, docs
  • 22. ADVANTAGES & RISKS OF THE CLOUD
  • 23.
  • 24. EVEN MORE ADVANTAGES Backup Security Very little administration required
  • 25.
  • 26. RISK: LOSING CONTROL OF… Features Cost Backups Security Data Availability
  • 27. A WORD ABOUT PRIVACY  In almost all cases there is no law against using cloud computing  Up to you to read the Terms of Service  You are responsible for your data at the end of the day  Avoid using cloud/be extra careful for political or extremely sensitive data e.g. political activists, women’s shelters  Find out more: http://www.techsoupcanada.ca/community/blog/cloud_privacy_law
  • 28. HOW DO YOU GET STARTED?
  • 29. EXPERIMENT  Pick a low-risk area  Many tools are free or have free 30-day trial  Try it out! Learn! Have fun! Credit: jimmiehomeschoolmom
  • 30. ASSESS & PLAN 1. Assess your nonprofit’s technology & determine priorities  Tech self-assessment: http://www.techsoupcanada.ca/community/blog/tech_self_as sessment 2. Set goals 3. Research & try out options  Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)  Platformation (http://www.platformation.ca/)  Idealware (http://idealware.org/)
  • 31. SMALL NONPROFIT  Consider Google Apps or Office 365 as a server replacement  Email  Calendar  Doc storage/file sharing  Internal sites/wiki
  • 32. MEDIUM-LARGE NONPROFIT WITH SERVER(S)  Windows Server 2012 supports hybrid cloud  Big infrastructure moves to the cloud e.g. Office 365 or Google Apps, database
  • 34. Further reading: http://bit.ly/tsc_cloud_further_reading Information about the cloud & case studies: http://techsoupcanada.ca/learning_centre  Cloud tool reviews: platformation.ca RESOURCES
  • 35. List of products: http://techsoupcanada.ca/product Getting started: http://techsoupcanada.ca/getting_started  Microsoft donations information: http://www.techsoupcanada.ca/microsoft_resources DONATION PROGRAM INFO
  • 36. CONTACT INFO Tierney Smith, Manager of Learning & Special Projects  @tierneys TechSoup Canada  www.techsoupcanada.ca  @techsoupcanada  facebook.com/techsoupcanada