User Experience Top 10

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+ Leo Zalki 2 months ago
Good One, thanks for posting it.

Please have a look at the presentation if you like it. Please vote for it.

http://www.slideshare.net/leozalki/green-it-world-leo

Thanks in Advance.
Leo Victor
+ MTel @Chinamobile 3 months ago
UE is a word of large scare that is hard to define and top,anyway what is ,it must persist and promote user’s needs and expect~
+ Ben Ullman 3 months ago
Click the 'Notes on slide...' tab above up there ☝to see the accompanying narrative.

Notes on slide 1

Things to take into consideration in website design. Whether you have a multi-disciplinary design team, or are tackling it on your own, these concepts can be applied to your project.

See things from their point of view – you are not designing for yourself – you are too close to the subject matter, you know too much. keyword research can provide insights into how users reference products/services, ask questions, identify their needs, etc. This informs the guiding principle for all to follow: Balance user needs with business needs

Create key personas – assemble a picture of the user(s)… who are they? What are their needs?

What are your competitors doing? (Do it better)

Do your users expect a certain level/type of functionality, based on similar experiences? (especially when a certain functionality is key to the user’s goals, e.g. – real estate search)

Content audit, categorization, terminology

Top down vs bottom up – look at the info both from a holistic view of how the system is organized and from a “ground-level” view of a user’s journey Organize like your customer, not like your business Keyword research can influence your organization and naming of content/categories URL structure should mirror the organization

Get others to look at your designs – gauge reactions to visual design, organization of the content etc

Card sorting exercises – do your subjects come up with ways of categorizing that you hadn’t thought of? Design low-fi clickable models – have users test key tasks Observe users to identify issues and correct course – better earlier than later!

Don’t overcomplicate things Don’t make the user work too hard

Simplify Write for scannability Modularize – support multiple paths Write for keyword density 1 main idea per page Talk like your user, minimize industry jargon

anticipate user flows This page is designed with the goal of getting new user registrations

Customize the experience Missed opportunity to serve the needs of the user. (Authenticated version of page offers the logged-in user no clear path to the tasks they can perform on the site – everything is still focused on “sign up!”)

At the page-level: 37signals calls it “Epicenter design” – find the one most important thing on the page. Design that first and build everything else around it. Focus on designing a clear path to the desired action minimize distractions At the site-level: Design sub-pages and components that are core to user activities first. Then design home page.

users make snap judgments regarding a site's relevance and trustworthiness, based on visuals. Visual design also aids usability.

Web standards increase usability and improve SEO

How to keep them coming back: Fresh content (regular updates, blogs) Social aspects (community)

Game mechanics add an element of fun and challenge which incents users to spend more time, more often. If there is a system of rewards, people want to achieve (Top reviewers, most useful comments, top contributors, etc.)

16 Favorites & 1 Group

praveen kumar, student at IIT Bombay, favorited this 1 month ago
Julia Trushina, Social Media Marketing Manager at trushina.spb,ru, favorited this 2 months ago
Sandeep Rathod, User Experience Specialist at Zycus, favorited this 2 months ago
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lalipas favorited this 3 months ago
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Harald Felgner, Digital Marketing IT Consultant at & the Red Fez, favorited this 3 months ago
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David Zhao, UE egineer at SNDA, favorited this 3 months ago
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MTel @Chinamobile at MTel @Chinamobile, favorited this 3 months ago
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Ben Ullman, Visual and Interaction Designer at Bank of America, added this to the group User Experience Design
GRAPE digital agency, Owner of GRAPE Advertising Agency, New Business Generator at GRAPE digital agency, favorited this 3 months ago
Aad 't Hart, Director coaching and providing guidance at Exact , favorited this 3 months ago
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User Experience Top 10 - Presentation Transcript

User Experience TOP 10
Get to know your user 1
(Assembling personas) http://evolt.org/node/56111 http://www.flickr.com/photos/johnwesleybarker/133364706/
Examine the competitive landscape 2
Get organized 3
http://www.flickr.com/photos/foodclothingshelter/3511435225/ http://www.steptwo.com.au/papers/kmc_whatisinfoarch/index.html
Test early, test often 4
http://www.flickr.com/photos/cocoen/411960476/
Be straightforward 5
http://lukew.com/resources/articles/WebForms_LukeW.pdf http://www.lukew.com/resources/articles/web_forms.html
swfir.com
Write for the web 6
http://www.useit.com/alertbox/9710a.html
Design for use cases 7
Design from the inside out 8
http://37signals.com/svn/archives/000737.php http://jounce.net/blog/2009/jan/23/inside-out-design/
Visual design is not just cosmetic 9
http://www.alistapart.com/articles/indefenseofeyecandy http://www.flickr.com/photos/mattjb/2667037981
Code with web standards 10
http://www.zeldman.com/dwws/ http://www.webstandards.org/
BONUS - Make it sticky!
http://lauraalter.com/2007/05/using-psychology-to-create-a-killer-sticky-website/
THANK YOU [email_address]