The Organizational Effectiveness (OE) approach within Boehringer Ingelheim Pharmaceuticals, Inc. (BIPI) involves surfacing issues that span multiple functions through questions, discussion and dialog. We then empower passionate people from across our company to work together to affect positive change.

1. WHAT ?

3. OE =
Old English
Otitis Externa
ö
Organizational Effectiveness

4. = what?

5. What happens
when you start
asking questions?

6. People have
important conversations.

7. Important
conversations
+ People = olutions
S
Productivity
Profitability
Positive
change

8. Important
conversations
You
+ People = ou talk
Y
about
what matters
Me
to you
We
Listen.
Discuss it together, across functions, at all levels.
Make decisions.
Change our company for the better.

9. SO...
WHAT?

10. employees
Time
saved
quality
speed
Connections
between
people
growth
mindset
Money
saved
engagement
Involvement
That’s
the idea!
simplicity
impact
not perfection
compliance
diversity
Learning

11. Take VTI Day.
We had one mission,
two themes and
great results:
Talk. Listen. Solve.
• 1800 webcast viewers
• 176 contributions across 5 ‘As I See It’ threads
• 1300 feedback cards
• 1 great video with 100 employee contributors
• 14 functional areas from 4 OPUs
• 1 self-identified project leader
• and 8 self-identified team members

12. … but what’s
behind the
1800
14
VTI Day numbers?
What do they mean?
176
1300
• The project lead, Christine Davis, got valuable
experience and hours she could apply toward her
professional certification in project management.
• The project was completed on-time, in-scope
and under-budget.
• Everyone participated.
• And the conversation is still going.
100
150

13. “It turned out that my
BI title didn’t matter…
the experience fit
with my talent and
what I want to do in
my career.”
– Christine Davis, VTI Day project lead
and Specialist, Trial Documentation

14. Another example is an
Alignment Efficiency project
that took on ways to improve
cross-functional
collaboration
in large-scale initiatives within
the Enabling Functions.

15. Alignment Efficiency
project goals:
• Full transparency
• Earlier communication
D
• ecision-making at the right level,
by the right people
• Strategic prioritization
• A process for sharing goals
… across all Enabling Functions
initiatives.
The results?
• A new Enabling Functions Initiative
Board (EFIB)
S
• tandardized key planning information
for large-scale initiatives
• Annual cross-functional goal-setting

16. “Sometimes people
feel that they can only
improve what they can
do, but things can’t
change at the top… this
is an example where
senior leaders… are
very open to change.”
– Hillary Wilson, Enabling Functions
project lead and Brand Business
Operations

17. And yet another example of
Alignment Efficiency in OE:
Onboarding
The volunteer team took a look at the
Onboarding process to identify pain points
and recommend improvements.

18. When we started, the
OE network discovered that
many OPUs and functions were
working to improve Onboarding.
Now, they’re
connected and
sharing ideas…
And as a result, they’re saving
time and money.

19. Onboarding Phase 1 is
complete, and phase 2 is underway.
Our goal:
• Speed up the process to get
new employees acclimated
G
• et them the tools they need
to start working
C
• reate a connected, cohesive
onboarding experience
More to come…

20. Across OE, participants
are seeing the benefits –
and have ideas
about what it
can accomplish:
“OE is evidence that you
could motivate a large
group of people to go above
and beyond without extra
infrastructure, money.”
That everyone is willing to
step forward and be a part
of a solution – don’t complain –
make the company better.
We seek simplicity and clarity –
understand the input to the
output before taking actions.
We become more effective
working across functions
or businesses and recognize
it’s all connected…
“Through OE people speak
up without complaining,
focus on real causes, take a
systemic view, and work across
silos more effectively.”
“Working with
people that
want to change
something.”
These are real quotes from an anonymous survey of OE participants.

21. NOW
WHAT?

22. This is
your workplace.

23. You
have control.

24. OE = We
You
Me
So how do you want to
get involved?
How can you affect change?

25. Join
the conversation today!
Visit http://bi-oe to find out how...