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TLS Continuum How to Guide - Is HR a System?


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In order to create process improvement there is a necessity to include the characteristics of a natural system .

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TLS Continuum How to Guide - Is HR a System?

  1. 1. Is HR a System ? A TLS Continuum Guide to Process Improvement
  2. 2. 1 What is a System ? 2 System Requirements 3 Is HR a System?
  3. 3. What is a System? A system is made up of inputs, a process of some kind, outputs and the environment in which these components exist Page 552 of the Theory of Constraints Handbook edited by James Cox III and John Schleier, Jr.
  4. 4. Where do Inputs come from ? Inputs come from sources within and outside our organizations To furnish or provide (a person, establishment, place, etc.) with what is lacking or requisite To furnish or provide (something wanting or requisite) To make up, compensate for, or satisfy (a deficiency, loss, need, etc.) To fill or occupy as a substitute, as a vacancy, a pulpit, etc.
  5. 5. What is an output ? Out-put The act of turning out: production: the factory’s output of cars; artistic output The quantity or amount produced, as in a given time: to increase one’s daily output The material produced or yield: product
  6. 6. Who is the Voice of the Customer? A person who purchases or uses goods or services from another; buyer Represents our stakeholders
  7. 7. Do we have an environment ? The aggregate of surrounding things, conditions, or influences; surroundings; milieu Internal and external
  8. 8. Is HR an organizational system? Are there sources? Are there inputs? Are there processes? Is there an environment? Are there customers?
  9. 9. Is HR an organizational system? Are there sources? Word of mouth Hiring managers Stakeholders Candidates Management Human Capital Assets Internet
  10. 10. Is HR an organizational system? Are there inputs? Candidates Job Requirements Talent Needs Skills Referrals Potential candidates Training
  11. 11. Is HR an organizational system? Are there processes? Interviews On-Boarding Internal training Sourcing Recruitment External training Policy implementation
  12. 12. Is HR an organizational system? Is there an environment? The workplace The global market for talent Functions Professional community
  13. 13. Is HR an organizational system? Are there customers? Management Stakeholders Human Capital Assets Hiring Managers
  14. 14. Is HR an organizational system? Yes, Virginia HR is a vital organizational system HR has its sources HR has its inputs HR has its processes HR has its outputs HR has its end-users HR has its unique environment
  15. 15. MORE INFORMATION? Daniel Bloom SPHR, Six Sigma Black Belt Chief Executive Officer Daniel Bloom &Associates, Inc. PO Box 1233 Largo, FL 33779 (727) 581-6216