This document discusses communication skills that are important for trainers to possess, including attending, observing, listening, paraphrasing, and speaking skills. It provides details on the basic communication skills needed for training, such as attending to learners through eye contact and body language. It also outlines steps for using observing skills to understand learners' feelings from their non-verbal behaviors, and tips for effective listening like not interrupting and keeping an open mind. The document emphasizes the importance of paraphrasing, summarizing, and providing tips for trainers' speaking skills to ensure learners continue the learning process.

1. Communication
skills for trainers
Arpita Sharma
Ph.D. Research Scholar
Dept. of Agricultural Communication
G. B. Pant University of Ag.& Tech.
Pantnagar,
Uttarakhand

2. You can teach a student a lesson
for a day; but if u can teach him
to learn by creating curiosity, he
will continue the learning
process as long as he lives.

3. Confidence
Knowledge
Training
Capacities
Skills

4. Basic Communication Skill

5. Attending Skill

6. Four Attending Behavior

7. DO
Don’t

9. Observing Skill

10. 3 steps in using observing
Skill

11. Learners’ non verbal
behaviors and their possible
feeling

12. Contii----------
Frowning
Scratching head
Pursing head
Vacant stare Confusion
Avoiding eye
contact

13. Responding to learners’
behaviors

14. Contii--

15. Contii---

16. Listening Skill

17. Tips for effective listening
1. Don’t talk
2. Don’t jump to conclusions
3. Overlook a speech problem
4. Keep an open mind
5. Provide feedback

18. Paraphrasing skill

19. Summarizing

20. Speaking skills for trainers :
Some tips

22. Contii--

23. Pay special attention to the
following tips

24. Tips for trainers

25. Contii---