From a workshop on 5-23-13 This course focuses on planning, producing and facilitating webinars and virtual classes. The technology, facilitator and participant preparation and logistics will be specifically examined. Upon successful completion of this course, students will be able to: Select a format that matches goals and objectives Select audio and video options to support the format Use techniques and technology for successful virtual training and communication Properly prepare for a virtual session Identify increased opportunities for webinars and virtual classes

1. Techniques for Successful Webinars and Virtual Classes
• Please complete a name card.
The tent card should contain
– Name
– Title
– Company
• WiFi Connection
– Network SSID: Guest
– Username: PROFED
– Password: PROFED
• Moodle site
– http://moodlepe.harrisburgu.edu
– Create an account
– Join the “Techniques for
Successful Workshops” course
– Course key:
– Introduce yourself in the forum
• Adobe Connect
– Link to virtual room in the Moodle site
Techniques for Successful Webinars and Virtual Classes

2. Karen Lubrecht
Owner, Founder & Hybrid Learning Consultant
cKc Consultants
Corporate Faculty
Harrisburg University of Science & Technology
Harrisburg
University
cKc
Consultants
ASTD

3. •Andy Petroski
•Director of Learning Technologies
•Assistant Professor of Learning
Technologies
•Harrisburg University
Harrisburg
University
LTMS
CAE&LT

4. Resources
#webinarstar

5. Resources

6. Planning | Producing | Facilitating
Use
techniques
and
technology
Select
audio
and video
options
Select a
format

7. Who are you and what are you looking for?

8. What makes webinar’s so attractive to
business owners ?
Mentoring
Coaching
Panel

9. Webinar Formats
Mentoring
Coaching
Panel

10. Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel

11. Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert

12. Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Moderated Q&A

13. Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Moderated Q&A

14. Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Pecha-Kucha
Moderated Q&A

15. Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Pecha-Kucha
Training
Course or
Session
Moderated Q&A

16. Common Features
Panel

17. Decision Analysis
• Kepner-Tregoe Model
1.Criteria
2.Possible Choices
3.Classify (MUST or WANT?)
4.Weight
5.Evaluate
6.Assess Risks
7.Select

18. Decision Analysis

19. Audio Options

20. BREAK

21. Who’s there?
Panel
In Class
On-line
Instructors
Andy Karen
?
? ?? ? ? ? ?
Show Pictures
or Video?

22. audio & video

23. Webinar Evaluation

24. BREAK

25. Webinar Viewing / Observation Resources

26. Webinar Evaluation

27. LUNCH

28. Use techniques and technology for successful
virtual training and communication
Discovery

29. 5 | 5 | 5
• No more than five words per line of text
• Five lines of text per slide
• No more than five text-heavy slides in a row

30. 1 | 2 | 3
• 1 focal point on each slide
• Each slide shouldn't take more than 2 seconds to comprehend
• The majority of the slides should be images from one of 3
categories: ironic pictures, funny photos, or cute animals

31. New Sales Order Process
• Customer faxes purchase order to central sales fax
number or emails it to the account rep.
–Must be signed
–Must have all pages included or you won’t get commission
• Account rep updates the online sales CRM system
with all appropriate detail and prints an internal sales
order.
• Account rep delivers copy of internal order and
signed purchase order to Trina in order management.
• Account rep sends thank you email from online sales
CRM system to customer.

32. Visualization Methods

34. Chat

36. Polling

37. How To Vote via Texting
1. Standard texting rates only (worst case US $0.20)
2. We have no access to your phone number
3. Capitalization doesn’t matter, but spaces and spelling do
TIPS

38. How To Vote via PollEv.com
Capitalization doesn’t matter, but spaces and spelling doTIP

41. Use techniques and technology for successful
virtual training and communication

42. BREAK

43. Webinar Initiation & Management

44. Project Management Starter

45. The Producer Role(s)

47. Properly prepare for a virtual session

48. BREAK

49. Discover Opportunities

50. questions & feedback

51. other opportunities
Graduate Course: LTMS 609: Synchronous Facilitation
Tuesdays, August 27 – December 10
Attend in Harrisburg or Online!