Techniques for Successful Webinars and Virtual Classrooms

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From a workshop on 5-23-13

This course focuses on planning, producing and facilitating webinars and virtual classes. The technology, facilitator and participant preparation and logistics will be specifically examined. Upon successful completion of this course, students will be able to:

Select a format that matches goals and objectives
Select audio and video options to support the format
Use techniques and technology for successful virtual training and communication
Properly prepare for a virtual session
Identify increased opportunities for webinars and virtual classes

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Techniques for Successful Webinars and Virtual Classrooms

  1. 1. Techniques for Successful Webinars and Virtual Classes• Please complete a name card.The tent card should contain– Name– Title– Company• WiFi Connection– Network SSID: Guest– Username: PROFED– Password: PROFED• Moodle site– http://moodlepe.harrisburgu.edu– Create an account– Join the “Techniques forSuccessful Workshops” course– Course key:– Introduce yourself in the forum• Adobe Connect– Link to virtual room in the Moodle siteTechniques for Successful Webinars and Virtual Classes
  2. 2. Karen LubrechtOwner, Founder & Hybrid Learning ConsultantcKc ConsultantsCorporate FacultyHarrisburg University of Science & TechnologyHarrisburgUniversitycKcConsultantsASTD
  3. 3. •Andy Petroski•Director of Learning Technologies•Assistant Professor of LearningTechnologies•Harrisburg UniversityHarrisburgUniversityLTMSCAE&LT
  4. 4. Resources#webinarstar
  5. 5. Resources
  6. 6. Planning | Producing | FacilitatingUsetechniquesandtechnologySelectaudioand videooptionsSelect aformat
  7. 7. Who are you and what are you looking for?
  8. 8. What makes webinar’s so attractive tobusiness owners ?MentoringCoachingPanel
  9. 9. Webinar FormatsMentoringCoachingPanel
  10. 10. Webinar FormatsMentoringCoachingInteractivePresentationPanel
  11. 11. Webinar FormatsMentoringCoachingInteractivePresentationPanelInterview an Expert
  12. 12. Webinar FormatsMentoringCoachingInteractivePresentationPanelInterview an ExpertModerated Q&A
  13. 13. Webinar FormatsMentoringCoachingInteractivePresentationPanelInterview an ExpertModerated Q&A
  14. 14. Webinar FormatsMentoringCoachingInteractivePresentationPanelInterview an ExpertPecha-KuchaModerated Q&A
  15. 15. Webinar FormatsMentoringCoachingInteractivePresentationPanelInterview an ExpertPecha-KuchaTrainingCourse orSessionModerated Q&A
  16. 16. Common FeaturesPanel
  17. 17. Decision Analysis• Kepner-Tregoe Model1.Criteria2.Possible Choices3.Classify (MUST or WANT?)4.Weight5.Evaluate6.Assess Risks7.Select
  18. 18. Decision Analysis
  19. 19. Audio Options
  20. 20. BREAK
  21. 21. Who’s there?PanelIn ClassOn-lineInstructorsAndy Karen?? ?? ? ? ? ?Show Picturesor Video?
  22. 22. audio & video
  23. 23. Webinar Evaluation
  24. 24. BREAK
  25. 25. Webinar Viewing / Observation Resources
  26. 26. Webinar Evaluation
  27. 27. LUNCH
  28. 28. Use techniques and technology for successfulvirtual training and communicationDiscovery
  29. 29. 5 | 5 | 5• No more than five words per line of text• Five lines of text per slide• No more than five text-heavy slides in a row
  30. 30. 1 | 2 | 3• 1 focal point on each slide• Each slide shouldnt take more than 2 seconds to comprehend• The majority of the slides should be images from one of 3categories: ironic pictures, funny photos, or cute animals
  31. 31. New Sales Order Process• Customer faxes purchase order to central sales faxnumber or emails it to the account rep.–Must be signed–Must have all pages included or you won’t get commission• Account rep updates the online sales CRM systemwith all appropriate detail and prints an internal salesorder.• Account rep delivers copy of internal order andsigned purchase order to Trina in order management.• Account rep sends thank you email from online salesCRM system to customer.
  32. 32. Visualization Methods
  33. 33. Chat
  34. 34. Polling
  35. 35. How To Vote via Texting1. Standard texting rates only (worst case US $0.20)2. We have no access to your phone number3. Capitalization doesn’t matter, but spaces and spelling doTIPS
  36. 36. How To Vote via PollEv.comCapitalization doesn’t matter, but spaces and spelling doTIP
  37. 37. Use techniques and technology for successfulvirtual training and communication
  38. 38. BREAK
  39. 39. Webinar Initiation & Management
  40. 40. Project Management Starter
  41. 41. The Producer Role(s)
  42. 42. Properly prepare for a virtual session
  43. 43. BREAK
  44. 44. Discover Opportunities
  45. 45. questions & feedback
  46. 46. other opportunitiesGraduate Course: LTMS 609: Synchronous FacilitationTuesdays, August 27 – December 10Attend in Harrisburg or Online!

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