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COMPELLING
PRESENTATIONS
Engage. Connect. Persuade.




16 practical ideas to help
you create great presentations

Adrian Harcourt
“
The single biggest problem in
communication is the illusion
  that it has taken place.”
        George Bernard Shaw
Out of millions of presentations delivered
 each day, too many will look like this ...
and result in this ...
Death by PowerPoint
now for the good news ...
Anyone can become a compelling presenter ...
Step 1
PREPARE
Know your
       DESTINATION.
The first step in creating effective
presentations is to be really clear on what
you want to achieve, where you want the
presentation to lead to..

Think of your presentation as guiding your
audience from point A, what the audience
currently think, feel and do in relation to
your topic, to point B, what you want the
audience to think, feel and do as a result of
experiencing your presentation.

When you need to achieve specific
outcomes, know where you’re going and
then you can plan your route. Don’t let your
presentation become a magical mystery
tour!
Solve
    PROBLEMS
“The only reason for the existence of a
presentation of an idea is that it be an
answer to a problem.” – Henry Boettinger

All problems consist of a mismatch between
2 things: Where we are now, and where we
want to be. The purpose of your
presentation is to show your audience how
to get to where they want to be.

Your presentation should address a real
problem that the audience cares about and
really wants to solve. Even an ‘update’
presentation may be able to help your
audience to do things better, cheaper or
faster.

Rather than a person who just provides
information, you can build a reputation as
someone who helps solves problems.
Ker - ching!
What’s the
          BIG IDEA?
Walking talking rabbits, time travel,
schizophrenia, bizarre therapy sessions – no
it’s not your company’s latest marketing
update presentation, I’m talking about the
movie Donnie Darko. Despite having a cult
following, it features on many ‘most
confusing movies of all time’ lists, and the
main message of the movie is still being
debated by it’s own fans! You want to make
sure you don’t do a ‘Donnie’ on your
audience. With the high costs of attending a
presentation in terms of time and money,
your audiences want and deserve complete
clarity.

An effective presentation develops one core,
big idea and supports it with 3 or 4 key
points.

Will the audience be able to summarise in a
word, a sentence or phrase what your next
presentation is about?
Be a giver of
      VALUE.
You may have a very clear, specific objective,
but your presentation isn’t really about you,
it’s about your audience, and what’s in it for
them. Remember people will listen to you
for their own reasons, not for yours.

Look for ways to add value to your
audience. Focus on their needs and
wants. What questions do they need
answering? What concerns do they have?
What would make their time with you
worthwhile?

Focusing on your audience and giving value
has two big benefits for you too. First is you
stop worrying about how you’re coming
across , you’re too busy thinking about how
you can serve their needs. And second, you
start to connect at a deeper level, talking
with them rather than at them.

So... why would your audience want to do
what you want them to do?
Brainstorm, group and
  REFINE.Brainstorm: Brainstorm all the possible
         content that could help you achieve your
         desired outcome. Use post-t notes to capture
         ideas. One idea per post-it. Set a time limit
         and go for quantity over quality – just get all
         those ideas out of your head. The brain dump
         must be part of your preparation not your
         presentation. Don’t judge ideas, consider
         them all as contenders rather than finalists at
         this stage.

         Group: To start to turn the chaos into some
         form of order, you can group connected ideas
         into clusters or themes (3 or 4 is good). This
         is the advantage of using sticky notes and
         index cards – you can move them around.

         Refine: Now that you’ve defined the possible
         content, it’s time to reduce that down to just
         the critical ideas. Be ruthless with your
         editing - what doesn’t add to achieving your
         outcome will detract from it.
Classical story
STRUCTURE.
      Are you sitting comfortably?

      An effective way of structuring your
      presentation is by thinking of it in terms of a
      story, with a clear beginning (Act I), middle
      (Act II) and end (Act III). People are already
      familiar with this three-act structure through
      the stories told to us in film, documentaries
      and books. This is how a presentation
      could look using this structure:

      Act I: Opening, problem statement (where
      the audience is now, and where they want to
      be), your solution key point overview

      Act II: detailed information to support each
      solution key point

      Act III: summary of problem and solution
      key points, Q&A, conclusion and call to
      action
Steal
THUNDER.
   “Stealing thunder” is when you bring up a
   point against your recommendation and
   then systematically get rid of it. It’s a
   concern you’d have to answer at some point
   anyway, but now you’ll be seen as more
   credible and understanding than if it was
   raised by someone else first.

   As you prepare, include all the information
   to support your viewpoint, but also
   anticipate the likely objections, concerns or
   questions your audience will have and how
   you will answer them.

   Some people don’t always voice their
   objections or concerns during the
   presentation. Stealing thunder is a practical
   way to help potential silent objectors feel
   heard, open up and gain their support.
Use the principle of
PLEASURE & PAIN.This is one of the most valuable ideas, in fact
                it’s the key to selling your ideas. The
                principle is:

                We are all motivated towards people,
                experiences and companies that can help
                us feel pleasure and/or avoid pain.

                We’re basically all rushing around trying to
                find ways to feel good. Think about a sales
                presentation. What pleasure feelings does
                your audience want to feel? They probably
                want to be able to trust that you have their
                best interests at heart. They want to feel
                understood and have confidence and
                certainty they’re making the right decision
                to buy from you. What typical pain feelings
                do they want you to help them avoid? Things
                like: feeling misled, misunderstood,
                vulnerable, confused, bored, stupid.

                So how can you help your audience to feel
                good about themselves, you and your ideas?
Step 2
DESIGN
Use simple elements of
    DESIGN.
The B-I-G message: We are all (A-L-L)
designers. Each and every one of us gives
off dozens – probably hundreds, perhaps
more – of ‘design cues’ every day. In the
way we present ourselves, our project
output.”
-Tom Peters

We are all designers. Yes, even you! Every
time you present your slides or a document
it says more about you than you might
realise. Here are some simple ideas to give
your visuals a more designed look:

•   Reduce the amount of text on slides by
    creating a handout for the detail
•   Slides should resemble a newsreader’s
    background graphics rather than their
    teleprompter
•   Keep headings, colours, fonts type and
    size consistent
•   Replace text with relevant quality images
Give the numbers
   MEANING.
When you show slides showing data, it’s
important to see them from your audience’s
perspective. People aren’t interested in the
data on it’s own, they’re interested in what
the data means to them.

To make it easier for your audience, consider
using handouts to show complex data and
use your slides to interpret the data,
highlighting the information that’s important
for your audience to know.

Another way to display data effectively is to
strip the visual clutter or ‘Chart Junk’ away
from your charts and graphs so the main
point the data is making can be understood
at a glance.

Don’t make your audience work too hard!
Don’t create
     FRANKEN-SLIDES.
Franken-slides: The result of trying to cobble
together slides from different presentations.

How many people, as soon as they hear they
have a presentation to give, immediately
start looking for a ‘presentation donation’ -
in other words slides from presentations
that they or their colleagues have delivered
before.

The result can be visuals that look cobbled
together and don’t seem to belong to the
same presentation. Inconsistent fonts,
colours and overall style create the
equivalent of continuity issues that
sometimes crop up in films and TV.

Look for ways to create consistency
throughout your slides and avoid creating a
monster of a slide deck!
Step 3
PERFORM
Be an
EMOTIONALIST.
        Greek philosopher, Aristotle, claimed that to
        persuade, you must use 3 types of
        argument: credibility and honesty (ethos),
        emotion (pathos), and logic (logos). Facts
        aren’t enough to persuade on their own.
        Most people tend to buy for emotional
        reasons and then justify with logic. In other
        words, think + feel = do

        So when you plan your presentation or
        training, think in terms of creating an
        experience for your audience rather than
        just delivering information.

        What positive target emotions do you want
        your audience to feel? A sense of wonder?
        Motivated? Trust? Confident? You can use
        things like stories, metaphors, benefits,
        humour, evocative images and surprise to
        help create those emotions.

        Go on. Bring out your inner theatre director.
                                               23
Let people see the
REAL YOU.
        “Just be yourself.” How many times have you
        heard that! It’s true, we connect better with
        people who are being real, but when it
        comes to giving presentations, it’s not as
        easy as it sounds.

        People that are naturally warm, engaging
        and interesting can suddenly switch to
        ‘presenter mode’ - using words, phrases and
        odd body movements they they would
        never use normally. They end up boring their
        audiences while their personality and
        reputation is tragically flat lining.

        To let the real you shine through:
        • Adopt a more natural conversational
            style rather than give a rigid speech.
        • Avoid ‘big’ words and jargon – use
            normal language your audience will
            connect with
        • Express your emotions – let the audience
            see and hear how you feel about your
            content - speak from the heart
Present with
       PASSION.
We’re not talking rampant motivational
speaker style (unless you are a rampant
motivational speaker), just that you connect
with your audience on an emotional and
intellectual level. It’s delivering your
message with a sense of energy and
honesty, and genuinely wanting to
contribute to others.

Even if you’ve been handed down a
presentation you’ve had no part in putting
together, look for how the content can help
your audience and tap into your feelings of
wanting to add value.

After all, if you’re not enthusiastic about
what you’re saying, why should anyone else
be?

Ok. We’re done with this tip. Everybody
shout “I am a presentation superstar!” and
high five the person next to you.
Have a clear call to
 ACTION.
Your call to action is the purpose of your
presentation, it’s where it’s all been leading
to. Whether you’re trying to inform,
entertain, or sell, an effective presentation
needs a call to action that clearly states what
you want the audience to do next.

What do you want your audience to do? Sign
the contract? Buy the product? Agree to the
next meeting? Provide feedback? Remember
and apply new skills and knowledge? That’s
your call to action.

Whatever your desired outcome may be, be
sure to clearly state what the next steps are
during your conclusion. Finish strong and on
purpose!
Think and feel differently to
      STAND OUT.
What does presenting mean to you?
Something you’ve got to give, or get to give?
A means to sell products and services and
earn commission, or a chance to sincerely
help clients succeed? A way to dispense
information and instructions to your
workforce, or an opportunity to inspire
people to work together to overcome a new
challenge?

The way you view presentations and your
audience affects how you feel. And how you
feel ultimately affects how you treat both
the presentation and your audience. You
may not even be fully aware of how you’re
coming across, but your audience will be.

Here’s an important point. Most people
don’t like to present and they don’t know
how to prepare. By changing how you think
and feel about presentations you’ll naturally
start to do the things that will help you
stand out for all the right reasons.
You can become a compelling presenter ...
For PDF copies, or to find out how I can help you
           create compelling presentations, send an email to:
                     adrianharcourt@totalise.co.uk


         “It was fantastic. The content was            “I would like to say thank you for making the
         100% on the button. Best training             course so relevant for us all and also for
         course I’ve attended!”                        pitching the days just right so the nerves
                                                       managed to magically fade!!”
         Kyle Dawson, Sales Account Manager
                                                       Charlotte Bantleman, Pricing Manager


“Great course, and even in the 2 days I saw
a big improvement in my delivery of my
presentation. Possibly the best course I have       “Unlike any presentation training seen
done so far with TGP and was really beneficial!!”   before, has given me a new way of looking
                                                    at how to communicate a message. Great
Charlotte Mullaly, Sales Account Manager            course. Thanks Adrian!”

                                                    Andrew Becconsall, Credit Team Manager




       Photos from iStockPhoto.com/Frankenstein image by Rick Baker 2005

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Engaging Presentation Ideas

  • 1. COMPELLING PRESENTATIONS Engage. Connect. Persuade. 16 practical ideas to help you create great presentations Adrian Harcourt
  • 2. “ The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw
  • 3. Out of millions of presentations delivered each day, too many will look like this ...
  • 4.
  • 5. and result in this ...
  • 7. now for the good news ...
  • 8. Anyone can become a compelling presenter ...
  • 10. Know your DESTINATION. The first step in creating effective presentations is to be really clear on what you want to achieve, where you want the presentation to lead to.. Think of your presentation as guiding your audience from point A, what the audience currently think, feel and do in relation to your topic, to point B, what you want the audience to think, feel and do as a result of experiencing your presentation. When you need to achieve specific outcomes, know where you’re going and then you can plan your route. Don’t let your presentation become a magical mystery tour!
  • 11. Solve PROBLEMS “The only reason for the existence of a presentation of an idea is that it be an answer to a problem.” – Henry Boettinger All problems consist of a mismatch between 2 things: Where we are now, and where we want to be. The purpose of your presentation is to show your audience how to get to where they want to be. Your presentation should address a real problem that the audience cares about and really wants to solve. Even an ‘update’ presentation may be able to help your audience to do things better, cheaper or faster. Rather than a person who just provides information, you can build a reputation as someone who helps solves problems. Ker - ching!
  • 12. What’s the BIG IDEA? Walking talking rabbits, time travel, schizophrenia, bizarre therapy sessions – no it’s not your company’s latest marketing update presentation, I’m talking about the movie Donnie Darko. Despite having a cult following, it features on many ‘most confusing movies of all time’ lists, and the main message of the movie is still being debated by it’s own fans! You want to make sure you don’t do a ‘Donnie’ on your audience. With the high costs of attending a presentation in terms of time and money, your audiences want and deserve complete clarity. An effective presentation develops one core, big idea and supports it with 3 or 4 key points. Will the audience be able to summarise in a word, a sentence or phrase what your next presentation is about?
  • 13. Be a giver of VALUE. You may have a very clear, specific objective, but your presentation isn’t really about you, it’s about your audience, and what’s in it for them. Remember people will listen to you for their own reasons, not for yours. Look for ways to add value to your audience. Focus on their needs and wants. What questions do they need answering? What concerns do they have? What would make their time with you worthwhile? Focusing on your audience and giving value has two big benefits for you too. First is you stop worrying about how you’re coming across , you’re too busy thinking about how you can serve their needs. And second, you start to connect at a deeper level, talking with them rather than at them. So... why would your audience want to do what you want them to do?
  • 14. Brainstorm, group and REFINE.Brainstorm: Brainstorm all the possible content that could help you achieve your desired outcome. Use post-t notes to capture ideas. One idea per post-it. Set a time limit and go for quantity over quality – just get all those ideas out of your head. The brain dump must be part of your preparation not your presentation. Don’t judge ideas, consider them all as contenders rather than finalists at this stage. Group: To start to turn the chaos into some form of order, you can group connected ideas into clusters or themes (3 or 4 is good). This is the advantage of using sticky notes and index cards – you can move them around. Refine: Now that you’ve defined the possible content, it’s time to reduce that down to just the critical ideas. Be ruthless with your editing - what doesn’t add to achieving your outcome will detract from it.
  • 15. Classical story STRUCTURE. Are you sitting comfortably? An effective way of structuring your presentation is by thinking of it in terms of a story, with a clear beginning (Act I), middle (Act II) and end (Act III). People are already familiar with this three-act structure through the stories told to us in film, documentaries and books. This is how a presentation could look using this structure: Act I: Opening, problem statement (where the audience is now, and where they want to be), your solution key point overview Act II: detailed information to support each solution key point Act III: summary of problem and solution key points, Q&A, conclusion and call to action
  • 16. Steal THUNDER. “Stealing thunder” is when you bring up a point against your recommendation and then systematically get rid of it. It’s a concern you’d have to answer at some point anyway, but now you’ll be seen as more credible and understanding than if it was raised by someone else first. As you prepare, include all the information to support your viewpoint, but also anticipate the likely objections, concerns or questions your audience will have and how you will answer them. Some people don’t always voice their objections or concerns during the presentation. Stealing thunder is a practical way to help potential silent objectors feel heard, open up and gain their support.
  • 17. Use the principle of PLEASURE & PAIN.This is one of the most valuable ideas, in fact it’s the key to selling your ideas. The principle is: We are all motivated towards people, experiences and companies that can help us feel pleasure and/or avoid pain. We’re basically all rushing around trying to find ways to feel good. Think about a sales presentation. What pleasure feelings does your audience want to feel? They probably want to be able to trust that you have their best interests at heart. They want to feel understood and have confidence and certainty they’re making the right decision to buy from you. What typical pain feelings do they want you to help them avoid? Things like: feeling misled, misunderstood, vulnerable, confused, bored, stupid. So how can you help your audience to feel good about themselves, you and your ideas?
  • 19. Use simple elements of DESIGN. The B-I-G message: We are all (A-L-L) designers. Each and every one of us gives off dozens – probably hundreds, perhaps more – of ‘design cues’ every day. In the way we present ourselves, our project output.” -Tom Peters We are all designers. Yes, even you! Every time you present your slides or a document it says more about you than you might realise. Here are some simple ideas to give your visuals a more designed look: • Reduce the amount of text on slides by creating a handout for the detail • Slides should resemble a newsreader’s background graphics rather than their teleprompter • Keep headings, colours, fonts type and size consistent • Replace text with relevant quality images
  • 20. Give the numbers MEANING. When you show slides showing data, it’s important to see them from your audience’s perspective. People aren’t interested in the data on it’s own, they’re interested in what the data means to them. To make it easier for your audience, consider using handouts to show complex data and use your slides to interpret the data, highlighting the information that’s important for your audience to know. Another way to display data effectively is to strip the visual clutter or ‘Chart Junk’ away from your charts and graphs so the main point the data is making can be understood at a glance. Don’t make your audience work too hard!
  • 21. Don’t create FRANKEN-SLIDES. Franken-slides: The result of trying to cobble together slides from different presentations. How many people, as soon as they hear they have a presentation to give, immediately start looking for a ‘presentation donation’ - in other words slides from presentations that they or their colleagues have delivered before. The result can be visuals that look cobbled together and don’t seem to belong to the same presentation. Inconsistent fonts, colours and overall style create the equivalent of continuity issues that sometimes crop up in films and TV. Look for ways to create consistency throughout your slides and avoid creating a monster of a slide deck!
  • 23. Be an EMOTIONALIST. Greek philosopher, Aristotle, claimed that to persuade, you must use 3 types of argument: credibility and honesty (ethos), emotion (pathos), and logic (logos). Facts aren’t enough to persuade on their own. Most people tend to buy for emotional reasons and then justify with logic. In other words, think + feel = do So when you plan your presentation or training, think in terms of creating an experience for your audience rather than just delivering information. What positive target emotions do you want your audience to feel? A sense of wonder? Motivated? Trust? Confident? You can use things like stories, metaphors, benefits, humour, evocative images and surprise to help create those emotions. Go on. Bring out your inner theatre director. 23
  • 24. Let people see the REAL YOU. “Just be yourself.” How many times have you heard that! It’s true, we connect better with people who are being real, but when it comes to giving presentations, it’s not as easy as it sounds. People that are naturally warm, engaging and interesting can suddenly switch to ‘presenter mode’ - using words, phrases and odd body movements they they would never use normally. They end up boring their audiences while their personality and reputation is tragically flat lining. To let the real you shine through: • Adopt a more natural conversational style rather than give a rigid speech. • Avoid ‘big’ words and jargon – use normal language your audience will connect with • Express your emotions – let the audience see and hear how you feel about your content - speak from the heart
  • 25. Present with PASSION. We’re not talking rampant motivational speaker style (unless you are a rampant motivational speaker), just that you connect with your audience on an emotional and intellectual level. It’s delivering your message with a sense of energy and honesty, and genuinely wanting to contribute to others. Even if you’ve been handed down a presentation you’ve had no part in putting together, look for how the content can help your audience and tap into your feelings of wanting to add value. After all, if you’re not enthusiastic about what you’re saying, why should anyone else be? Ok. We’re done with this tip. Everybody shout “I am a presentation superstar!” and high five the person next to you.
  • 26. Have a clear call to ACTION. Your call to action is the purpose of your presentation, it’s where it’s all been leading to. Whether you’re trying to inform, entertain, or sell, an effective presentation needs a call to action that clearly states what you want the audience to do next. What do you want your audience to do? Sign the contract? Buy the product? Agree to the next meeting? Provide feedback? Remember and apply new skills and knowledge? That’s your call to action. Whatever your desired outcome may be, be sure to clearly state what the next steps are during your conclusion. Finish strong and on purpose!
  • 27. Think and feel differently to STAND OUT. What does presenting mean to you? Something you’ve got to give, or get to give? A means to sell products and services and earn commission, or a chance to sincerely help clients succeed? A way to dispense information and instructions to your workforce, or an opportunity to inspire people to work together to overcome a new challenge? The way you view presentations and your audience affects how you feel. And how you feel ultimately affects how you treat both the presentation and your audience. You may not even be fully aware of how you’re coming across, but your audience will be. Here’s an important point. Most people don’t like to present and they don’t know how to prepare. By changing how you think and feel about presentations you’ll naturally start to do the things that will help you stand out for all the right reasons.
  • 28. You can become a compelling presenter ...
  • 29. For PDF copies, or to find out how I can help you create compelling presentations, send an email to: adrianharcourt@totalise.co.uk “It was fantastic. The content was “I would like to say thank you for making the 100% on the button. Best training course so relevant for us all and also for course I’ve attended!” pitching the days just right so the nerves managed to magically fade!!” Kyle Dawson, Sales Account Manager Charlotte Bantleman, Pricing Manager “Great course, and even in the 2 days I saw a big improvement in my delivery of my presentation. Possibly the best course I have “Unlike any presentation training seen done so far with TGP and was really beneficial!!” before, has given me a new way of looking at how to communicate a message. Great Charlotte Mullaly, Sales Account Manager course. Thanks Adrian!” Andrew Becconsall, Credit Team Manager Photos from iStockPhoto.com/Frankenstein image by Rick Baker 2005