FSU DEMO 9.20.07
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Multimedia capabilities demo of the Foodservice Univeristy eLearning System
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FSU DEMO 9.20.07
- 2. Situation Analysis Product-Specific Sales Training is more critical than ever to Customer Satisfaction and Employee/Sales Partner Retention... BUT…how is your product knowledge delivered now? WHO is responsible? HOW OFTEN is it done? HOW EFFECTIVE is it? HOW do you KNOW?
- 3. The Reality Reality Revised The foodservice sales chain includes direct & market-based representatives Foodservice University ® with: can assure: • Little regular interaction with HQ • A common message to the field • Differing levels of selling experience • Better trained, more confident • Varying objectives and motivation representation • Responsibility for a wide array of • Improved customer penetration product groups • New customer acquisition • Serving every foodservice segment • Customer loyalty and satisfaction • Selling into a highly fragmented supply chain • Improvement of field sales relations, motivation, and performance
- 5. Who is Foodservice University®? An Interactive, Web-based Training Resource developed for the Foodservice industry An organization established in 1999, staffed by experienced Foodservice Professionals from all sectors of the industry A state-of-the art industry platform for knowledge distribution and eLearning
- 6. Who is Foodservice University®? Your Sales & Marketing Information – “Repurposed” for online asynchronous eLearning – FOCUSED on product knowledge and the selling process – Modular Courseware: 30 frames of content, 12 quizzes, and 10-question random-selected Final Exam Delivered in Flash™ Technology – Audio, animation, and full-motion video capabilities Corporate IT friendly – Dial-up or Broadband connections – A Thawte® Secure Site
- 7. Why Use Web-based eLearning? • Cost effective • Track results and comprehension • On-demand availability • Interactivity aids in comprehension • Delivers a consistent message • Dynamically updated to reflect your needs • Easily blends with other sales productivity initiatives
- 8. Students Learn More With Web Based Training Retention Rate 75% 40% 20% Listening Listening/Visual Listening/Visual & Interactive
- 9. Foodservice University ® Client Applications • Core product training for field sales, DSR’s, and sales support staff • New product rollouts • Communication of marketing objectives • Chain account product implementation • As a component of broker certification • To reinforce complex sales initiatives • Drive/Focus Sales and Profitability • Orient customer service and staff
- 10. Let’s See How It Works!
- 18. FSU PowerFEEDBACK™ Management Reporting System
- 22. Foodservice University® Program Summary A professionally developed, interactive eLearning system Cost effective with a tangible ROI Easily implemented and managed Online…on-demand Tracking assures accountability Customized to meet your objectives Maintains a consistent field message Becomes a permanent sales resource Fosters broker and distributor partnership
- 23. Empower your sales group and assure their effectiveness by enrolling them in Foodservice University®
- 24. Thomas D. Rector President P.O. Box 28069 Atlanta GA 30358 Office 770.956.7494 Wireless 404.394.1849 trector@foodserviceu.com ~ www.foodserviceu.com