Social in the Flow of Work, Enterprise 2.0 Santa Clara, 2011
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Social Software Needs to Live in the Flow of Work ...
Social Software Needs to Live in the Flow of Work
That's easy to say, but hard to achieve. Today's flow of work runs through a complex array of systems of record: ERP, CRM, order management, procurement, document management, intranet, and our old frienemy email. Legacy investments have been made. Work habits have been established. How--and why--should we set about to create change? Learn how to create a technology experience that has both transactionable and social elements by blurring the barriers between the social apps and non-social apps.
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