The document discusses the advantages of managed IT services for small and midsize businesses (SMBs), contrasting it with the traditional 'do it yourself' approach that leads to inefficient IT infrastructure. Managed services offer fixed monthly costs, increased security, and 24/7 monitoring, helping businesses focus on core competencies while achieving significant cost savings. The document highlights Chi Networks' expertise in delivering reliable, scalable managed IT solutions tailored to mid-market needs.

1. Small and Midsize Business Revolution The Case for Managed IT Services

2. Truly Innovative Offering Historically Speaking... America has a “Do it Yourself” mindset SMB’s growth created disjointed IT infrastructure Reliance on application vendor advice Growth of Infrastructure created need for staff to manage

3. What is Managed IT Services? Traditional Break Fix model of a Do it yourself Company Managed IT Services Fixed Monthly $$ Includes Server Hardware and Peripherals Managed Online Backup Increased Security 24X7 Monitoring Knowledgeable Well trained Staff Your office or our Data Center $$ $$ $$ Hardware Breaks or you add more users or something doesn’t integrate You call the Consultant or Pay someone Full Time To fix it, Equipment antiquates in 3 years You buy the Hardware, Configure it, and Deploy No small task!!

4. Managed vs Internal Eliminate Human Resource (HR) annoyances Focus on core competencies Scalable On Demand vs High Fixed Costs SLA metrics, not HR management Our Customers report 20-40% cost savings

5. Data Armor ® Managed Security Not just Firewall – complete solution Enterprise Service Remote logging Message filtering Virus protection Intrusion Detection Traffic monitoring

6. Services Included Managed Servers Desktop Support Wireless System Management Monitoring Servers Internet Connectivity Managed Security Routine Printer Management

7. Optional Continuity Capability Real time failover supported Modest <25% premium for continuity Risk mitigation in the event of a disaster in the building

8. About Chi Networks Network and Server infrastructure 6 years 80-100% CAGR Hosted and onsite operations Mid market focus with Enterprise Reliability and Scalability Exceptional capabilities with customized High Quality Service Founder Sanjiv Bawa BS EE Northwestern University MBA University of Chicago Extensive IT Experience

9. Economical Benefit of Managed IT model Recurring budgeted $ /mo. Fully managed with 24x7 service No Capital Costs. Minimal installation. Infrastructure based pricing, not hourly We take complete responsibility Incentive for us to deliver good solutions for customer

10. References Happily Provided to interested Potential Customers