81% of travelers abandon their online booking but there is an opportunity to influence them to complete their reservation. In this webinar, learn what remarketing is and how it can be successful in driving visitors back into your booking engine.
1. Liz Day
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
2. OVERVIEW
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www.rezstream.com
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
• What is remarketing
• Why you should use
remarketing
• How does it work
• Types of remarketing
• Remarketing tips
• Conclusion
3. ABOUT ME
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
• Liz Day
• Digital Marketing Manager
• California born, Illinois raised, and Colorado
transplant
• Obsessed with watching House of Cards and
Kitchen Nightmares
www.rezstream.com
4. ABOUT REZSTREAM
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www.rezstream.com
• RezStream has been providing online solutions to the hospitality
industry since the company was founded in 2005.
• Located in Denver, Colorado
• 21 employees
• Majority of our clients are independently owned properties.
• RezStream’s hospitality solutions include:
• Reservation Software
• Online Booking Engine
• Website Design Services
• Digital Marketing Services
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
WHAT IS REMARKETING?
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
TripAdvisor.com Google Partner Website
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
WHY YOU SHOULD
USE REMARKETING!
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
WHY?
Turn abandoners and
bouncers into leads
Stay engaged with
your target audience
Appear in front of
people who have
already expressed an
interest in your
website
Efficient pricing
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
Collection of more
than a million
websites, blogs,
smartphone apps,
videos and more
30 languages and 100
countries are
represented
Utilize Google’s
Display Planner to
find out who the
partners are
Using Google’s Display Network allows
businesses to connect, on average, with
84% of the visitors tagged.
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
HOW DOES IT WORK?
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
1. Enable advertiser features in Google Analytics and add
remarketing code to every page, if applicable.
Admin Property Settings Enable Advertiser Features
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
If you need to update your website’s code to reflect the
highlighted snippet, send the following over to your
developer to implement.
https://support.google.com/analytics/answer/2444872#trackingcode
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
2. Update your website’s privacy policy
The Google Analytics Advertising Features you've
implemented
How you’ll be using their cookie information
How visitors can opt-out
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
3. Once completed, create audiences that you want to
remarket to
New visitors
Visitors who did not make an online reservations
Visitors who left the booking engine process
Upsell to existing customers
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
4. Develop remarketing campaign in AdWords
• Settings, i.e. frequency, location, language, budget, etc.
• Ad groups, i.e. audience targeting
• Ad copy, i.e. banner and text ads
• Launch
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
5. Monitor campaign’s results and optimize accordingly
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
REMARKETING TIPS
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
1. Make sure to include the brand, an offer or a unique
selling proposition and a clear call to action
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
2. Utilize a number of dimensions when developing image
ads to maximize exposure on partner sites
MINIMUM
300x250
160x600
728x90
RECOMMENDED
728x90
468x60
300x250
160x600
120x600
336x280
320x50 (mobile)
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
3. Make sure to take advantage of member duration and
frequency capping
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
4. Optimize your campaigns with topic, demographic,
keyword and placement targeting
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
5. Prevent your ads from showing up on poor content
categories
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
6. Drive visitors back to a relevant page on your website or
create a dedicated page for those specific visitors
Special Offer
Remarketing Ad
Special Offer
Landing Page
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
7. Create an offer that visitors can take advantage of by
booking online
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3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
CONCLUSION
www.rezstream.com
Utilize remarketing to bring qualified visitors back to
your website to generate more online revenue
Setup your remarketing campaign following best
practices
Monitor results and adjust accordingly
Think of remarketing as you extending an invitation to
potential guests to come back to your website to
complete their desired action
27. CONCLUSION
Email: Liz.Day@RezStream.com
Direct Line: 303-872-0214
Social Media:
– www.Facebook.com/RezStream
– www.Twitter.com/RezStream
– www.Plus.Google.com/+Rezstream
– www.RezStream.com/Blog
3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
www.rezstream.com
Editor's Notes
So we’re a small company, but we have a lot of love for the travel industry which really appealed to to me when I took the job 4 years ago because well, I love travel and I was going to be able to become an expert in the field, not just a jack of all trades
Reservation software is the foundation of the company and we’re currently in Beta testing for the new reservation software release which is expected to launch in the next few months
Online booking engine includes a desktop and a mobile booking engine
Website design services include custom and template website solutions
Digital marketing services include SEO, PPC, Social Media and Email Marketing services