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E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
E learning for permanent learning in the organization
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E learning for permanent learning in the organization

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E-learning can address the challenges of training and educating employees, partners, customers and citizens both with formal learning management systems and mashups of collaborative platforms, social …

E-learning can address the challenges of training and educating employees, partners, customers and citizens both with formal learning management systems and mashups of collaborative platforms, social media and content management tools. As this presentation will show, organizations may already have the tools they need to develop e-learning initiatives - they can focus on targeting, creating and delivering learning content instead.

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  • 1. E-learning for Permanent Learning in the Organization<br />Wim Putzeys<br />May 6 2010<br />
  • 2. Agenda<br />About Panoptic<br />How can e-learning support permanent learning in your organization? <br />Which tools are available for e-learning? <br />How can your organization prepare for launching e-learning initiatives?<br />
  • 3. About us<br />
  • 4. About Panoptic<br />Focus on Enterprise Information Management<br />Since 2002<br />Independent integrator of open source and commercial tools<br />Integrated vision on people, organization and technology<br />Team of 50 and growing<br />
  • 5. The learning organization<br />
  • 6. Apple<br />Google<br />Berkshire Hathaway<br />Johnson & Johnson<br />Amazon.com<br />Procter & Gamble<br />Toyota Motor<br />Goldman Sachs Group<br />Wal-Mart Stores<br />Coca-Cola<br />Microsoft<br />Southwest Airlines<br />Fedex<br />McDonald’s<br />IBM<br />General Electric<br />3M<br />J.P. Morgan Chase<br />Walt Disney<br />Cisco Systems<br />Apple<br />Google<br />Berkshire Hathaway<br />Johnson & Johnson<br />Amazon.com<br />Procter & Gamble<br />Toyota Motor<br />Goldman Sachs Group<br />Wal-Mart Stores<br />Coca-Cola<br />Microsoft<br />Southwest Airlines<br />Fedex<br />McDonald’s<br />IBM<br />General Electric<br />3M<br />J.P. Morgan Chase<br />Walt Disney<br />Cisco Systems<br />fortune.com/mostadmired<br />
  • 7. How are Most Admired Companies Different?<br />They invest in people<br />Even in a downturn*<br />Which maintains shareholder value better than firing them**<br />Fortune Magazine, March 29, 2010 *Hay Group **Bain<br />
  • 8. HRM<br />Develop people’s skills and potential<br />To Satisfy the Organization’s Goal<br />Workforce planning and recruitment<br />Competence management and learning<br />Administration<br />
  • 9. A Lot to Learn<br />How to use a new software tool<br />How to operate a piece of equipment<br />How to administer a specific pharmaceutical<br />How to deal with a customer complaint<br />How to make a compliant purchase order<br />How to do accountancy for a SME<br />
  • 10. Challenges<br />in organizing learning<br />More and more specialized content<br />Changing and becoming obsolete faster<br />More channels<br />Same or smaller production budgets<br />Same or smaller attention span<br />
  • 11. The Learning<br />Long Tail<br />Time<br />Old learning market<br />New learning market<br />Topics<br />
  • 12. Demands<br />on learning programs<br />Higher return on attention (ROA)<br />Shorter time to performance (TTP)<br />
  • 13. Learning<br />Tools<br />Analog<br />Digital<br />Learning facilitated by digital tools andcontent<br />Formal<br />Classroom teaching<br />E-learning<br />Blended learning<br />Expert network<br />Informal<br />Communities of practice<br />Mentoring<br />Knowledge platform<br />
  • 14. E-learning tools<br />complemented by<br />social media tools<br />andportal platforms<br />can help to meet the demands<br />
  • 15. Self-paced<br />Self-directed<br />Supports multiple learning styles<br />Supports the long tail at lower cost<br />24/7 anyplace (no transport, accommodation)<br />Uses knowledge worker technologies<br />E-learning<br />Benefits<br />Upfront investment<br />Technology barrier?<br />Lack of social dimension (peer-to-peer-to-teacher)?<br />Drawbacks<br />
  • 16. Selecting the right<br />Learning<br />Strategy<br />Goals<br />Learner profile<br />Learner context<br />Company culture<br />
  • 17. Goals<br />Learner Style<br />Certification<br />Ongoing improvement<br />Replacement/succession<br />Social/knowledge<br />Self-Directed<br />Like to read and write<br />Inquisitive<br />Disciplined<br />Context<br />Company Culture<br />On the job<br />In the field<br />At home<br />Do/see/read/listen/speak<br />Style (formal/informal)<br />Out/insourcing<br />Content publisher<br />Open/closed<br />
  • 18. E-learning tools<br />
  • 19. LMS<br />Authoring<br />Management<br />Delivery<br />Tracking<br />Testing<br />Feedback<br />Course Genie<br />Lectora / Trivantis <br />Speechi<br />Easyprof<br />Lersus<br />Techsmith<br />Raptivity<br />Office<br />Adobe Creative Suite<br />Snagit, Camtasia<br />Webcam<br />Authoring<br />CMS/DAM<br />Authoring<br />Management<br />Portal/Website<br />Delivery<br />Web 2.0 features<br />Liferay, Sharepoint,…<br />LMS portal plugins<br />Slideshare.com, Flickr.com,...<br />Drupal, Day, Tridion, MediaBin, MediaRich, Documentum,...<br />Rambla, Kaltura, Red5,...<br />Youtube.com, Sparkeo.com,...<br />Streaming Video<br />Webex, GatherPlace,...<br />Arkadin.be, Citrix, dimdim.com,...<br />Skype, MSN Messenger,...<br />Web seminar / conferencing<br />Instant Messaging<br />Cloud /SaaS/ASP platforms<br />
  • 20. Out-of-the-box<br />E-learning<br />
  • 21. Point8020 Learning Point LMS plugin <br />for Sharepoint Portal<br />
  • 22. Liferay Portal<br />Community of Practice<br />
  • 23. Wordpress blog<br />
  • 24. Sparkeo video course platform<br />
  • 25. Dimdim webinar<br />
  • 26. How to prepare<br />
  • 27. E-Learning Governance Team<br />Objectives, monitoring, evaluation, optimization<br />E-learning<br />Organization<br />Delivery Team<br />Moderators<br />Teachers<br />Target<br />Audiences<br />Employees<br />Partners<br />Customers<br />E-learning Content Team<br />Author learning content, images, audio, video<br />Internal/external sources<br />IT Team<br />Installation, development, maintenance<br />Internal/external sources<br />
  • 28. E-learning<br />Implementation<br />Define<br />Perform training needs analysis<br />Review existing capabilities<br />Define learning path (tasks & subtasks, and the knowledge and skills required to complete them)<br />Set goals and KPIs:<br /><ul><li>Improve job performance
  • 29. Track employee progress
  • 30. Reduce time away from the job
  • 31. Lower learning costs</li></ul>Measure<br />Deliver content<br />Define<br />Author content<br />Select tools<br />
  • 32. E-learning<br />Implementation<br />Select Tools<br />List requirements<br />Publish RFI/RFP<br />Implement POC/pilot<br />Install, manage and maintain<br />Train<br />Measure<br />Deliver content<br />Define<br />Author content<br />Select tools<br />
  • 33. E-learning<br />Implementation<br />Author Content<br />Find or create content:<br /><ul><li>Learning objects in text, audio, video, slides, screencams, diagrams, animations
  • 34. Tests</li></ul>Enter learning path and content in learning tool<br />Approve, translate, test<br />Publish<br />Measure<br />Deliver content<br />Define<br />Author content<br />Select tools<br />
  • 35. E-learning<br />Implementation<br />Deliver Content<br />Spread the news, advertise, cajole, enforce<br />Teach, moderate, interact, test<br />Follow up, evaluate<br />Certify<br />Measure<br />Deliver content<br />Define<br />Author content<br />Select tools<br />
  • 36. E-learning<br />Implementation<br />Measure<br />Track KPIs<br />Survey students<br />Optimize content and tools<br />Measure<br />Deliver content<br />Define<br />Author content<br />Select tools<br />
  • 37. To here...<br />And here...<br />From here...<br />And here...<br />Top 10 trends in e-learning<br />
  • 38. Mobile channels<br />More, lower cost learning solutions<br />Smaller learning content units<br />Delivered closer to time/place of work<br />Delivered in pieces over time as part of a larger program<br />E-learning 2.0 - Social learning grows<br />More Sharepoint, Liferay,... as delivery platform<br />More mashups<br />Open Content opencontent.org oercommons.org<br />Hacking work<br />Top 10<br />E-learning<br />Trends<br />
  • 39.
  • 40. Conclusions<br />E-learning can help address your training needs<br />Action item: inventory your needs and align with objectives<br />You likely already have more tools than you think, but may need advice on what’s appropriate.<br />Action item: inventory your tools<br />More importantly, you need a content organization to roll out e-learning effectively<br />Action item: inventory your content sources<br />
  • 41. Questions?<br />Thank You<br />Wim Putzeys<br />www.panoptic.bizVeldkant 33, 2550 Kontich+32 3 443 20 75<br />

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