Technical training in project management does not prepare you for dealing with day-to-day, micro level crises that pop up now and then. As a project management professional, you’re a change agent working with teams that are made up of complex individuals in many different roles. Somehow you’re supposed to be a leader, and know how to read body language, negotiate, and be a master at myriad other skills. How do you do it all? Here is my short list of nine must-have skills for project managers that will help you get there.