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Competitor Analysis



         Objective: To provide tools to determine the strengths and weaknesses of
         potential competitors in order to contend competitively in various markets.




Novus Business and IT Training Program
Competitor Analysis
• Always competitors!
• Purpose:
     – Identify top competition
     – Determine strengths/weaknesses of competition
     – Develop strategies based on analysis to increase
       success
• Analyze successful and unsuccessful competitors

Novus Business and IT Training Program                    1
Who is a Competitor?
• Companies with a product/service addressing
  similar needs
• Products/services considered to be close
  substitutes
• Don’t define too narrowly
• Analyzing broader competitors allows for
  innovation maximization

Novus Business and IT Training Program          2
Gathering Competitor Information

• Profile of Competitor’s:               • Formal & Informal
     – Background                          Documentation
     – Finances                             – Observation of competitors’
     – Products                               products and services
                                            – Conversations with suppliers
                                            – Conversations with customers
                                            – Basic company information (i.e.
                                              public information from
                                              government data)
                                            – Billboards, magazine ads, or other
                                              types of marketing/advertising

Novus Business and IT Training Program                                     3
Analyzing Customer Information
• With which businesses you should actually
  compete
• What new things competitors will try to do
• How competitors react to other businesses’
  actions
• How to use the competitor’s behavior to your
  advantage

Novus Business and IT Training Program           4
Competitive Analysis Framework
• Michael Porter’s 4
  component competitive
  matrix answers:
         – What drives the competitor?
         – What is the competitor capable
           of doing?


•      Objectives
•      Assumptions
•      Strategy
•      Capabilities

    Novus Business and IT Training Program   5
Competitor’s Objectives & Assumptions
Objectives                               Assumptions
• Growth rate                            • Past experience with a
• Market share                             product
• Technology                             • Industry Trends
• Finance                                • Future beliefs about a
• Organizational Structure                 competitor, or
                                         • Regional Factors




Novus Business and IT Training Program                              6
Competitor’s Strategies, Capabilities &
                   Resources
   Strategies                                Capabilities & Resources
• What is the competitor currently           • What is the competitor
  doing?                                       capable of ?
   – Number of workers                       • What is it not capable of ?
   – Current products and services
                                             • Refer to SWOT analysis
   – Physical changes in a company’s
     office                                  • Reveals how companies CAN
   – Location of company                       act
   – Type of customers
   – Type and name of supplier
   – New construction or remodeling
   – Advertising or marketing campaigns
    Novus Business and IT Training Program                              7
Incorporating Competitor Analysis &
             Market Analysis
                                         • What do you see as your
                                           competitor’s strategy?
                                         • Are there any opportunities
                                           you see to take advantage of ?
                                         • Are there any considerations
                                           which you should be taking?




Novus Business and IT Training Program                                 8
Applying the Competitive Analysis
                        Matrix
•      Strategy                              • Comparing business to
•      Objectives                              industry standards
                                                – Quality
•      Assumptions
                                                – Time
•      Resources & Capabilities
                                                – Cost
         +
• SWOT




    Novus Business and IT Training Program                             9
Activity
• As a café owner, you are interested in completing
  a competitor analysis for the main competitors
  in your town. With the information you learned
  in today’s lesson, try to answer the following
  questions in PAIRS:
• What are at least 3 ways you can gather data about your
   competitors?
• What are 2 external factors which may affect your competitors?
• What are at least 5 benchmarks that you compare yourself versus
   your industry competitors?
• What are 3 ways you could look at decreasing your costs?
• If you find your competitors are beginning to cater to a more
   business, upscale customer what opportunities do you see for
 Novus Business and IT Training Program                       10
   your customer base?

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Lesson 18: Competitive Analysis

  • 1. Competitor Analysis Objective: To provide tools to determine the strengths and weaknesses of potential competitors in order to contend competitively in various markets. Novus Business and IT Training Program
  • 2. Competitor Analysis • Always competitors! • Purpose: – Identify top competition – Determine strengths/weaknesses of competition – Develop strategies based on analysis to increase success • Analyze successful and unsuccessful competitors Novus Business and IT Training Program 1
  • 3. Who is a Competitor? • Companies with a product/service addressing similar needs • Products/services considered to be close substitutes • Don’t define too narrowly • Analyzing broader competitors allows for innovation maximization Novus Business and IT Training Program 2
  • 4. Gathering Competitor Information • Profile of Competitor’s: • Formal & Informal – Background Documentation – Finances – Observation of competitors’ – Products products and services – Conversations with suppliers – Conversations with customers – Basic company information (i.e. public information from government data) – Billboards, magazine ads, or other types of marketing/advertising Novus Business and IT Training Program 3
  • 5. Analyzing Customer Information • With which businesses you should actually compete • What new things competitors will try to do • How competitors react to other businesses’ actions • How to use the competitor’s behavior to your advantage Novus Business and IT Training Program 4
  • 6. Competitive Analysis Framework • Michael Porter’s 4 component competitive matrix answers: – What drives the competitor? – What is the competitor capable of doing? • Objectives • Assumptions • Strategy • Capabilities Novus Business and IT Training Program 5
  • 7. Competitor’s Objectives & Assumptions Objectives Assumptions • Growth rate • Past experience with a • Market share product • Technology • Industry Trends • Finance • Future beliefs about a • Organizational Structure competitor, or • Regional Factors Novus Business and IT Training Program 6
  • 8. Competitor’s Strategies, Capabilities & Resources Strategies Capabilities & Resources • What is the competitor currently • What is the competitor doing? capable of ? – Number of workers • What is it not capable of ? – Current products and services • Refer to SWOT analysis – Physical changes in a company’s office • Reveals how companies CAN – Location of company act – Type of customers – Type and name of supplier – New construction or remodeling – Advertising or marketing campaigns Novus Business and IT Training Program 7
  • 9. Incorporating Competitor Analysis & Market Analysis • What do you see as your competitor’s strategy? • Are there any opportunities you see to take advantage of ? • Are there any considerations which you should be taking? Novus Business and IT Training Program 8
  • 10. Applying the Competitive Analysis Matrix • Strategy • Comparing business to • Objectives industry standards – Quality • Assumptions – Time • Resources & Capabilities – Cost + • SWOT Novus Business and IT Training Program 9
  • 11. Activity • As a café owner, you are interested in completing a competitor analysis for the main competitors in your town. With the information you learned in today’s lesson, try to answer the following questions in PAIRS: • What are at least 3 ways you can gather data about your competitors? • What are 2 external factors which may affect your competitors? • What are at least 5 benchmarks that you compare yourself versus your industry competitors? • What are 3 ways you could look at decreasing your costs? • If you find your competitors are beginning to cater to a more business, upscale customer what opportunities do you see for Novus Business and IT Training Program 10 your customer base?