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This presentation was delivered to a Diversity course at University of Canberra, providing the class with an overview of Bullying in the workplace. The references for this presentation can be found ...

This presentation was delivered to a Diversity course at University of Canberra, providing the class with an overview of Bullying in the workplace. The references for this presentation can be found at: http://www.delicious.com/blondlox/Morristeami-UC-lecture-190811

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  • We've been discussing about these bullying issues with my co-parents in school. And I believe it will be a great idea to teach our children a safety tip on how to deal with bullying. And as been noticed, bullied case has been increasing rapidly, so we've come of an idea to search for a mobile safety that will ensure our kids to be safe even when we're not around. Then we found this link: http://bit.ly/ZjYchC
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Workplace Bullying Lecture: UC 190811 Presentation Transcript

  • 1. Workplace Bullying
    Diana Morris
    Morristeami
    16 August 2011
    1
  • 2. Psychosocial Hazards
    “Psychosocial hazards are defined by the International Labour Organisation (ILO, 1986) in terms of the interactions among job content, work organisation and management, and their environmental and organisational conditions, on the one hand, and the employees’ competencies and needs on the other.” (Leka, S. & Jain, A., 2010)
    2
  • 3. 3
    Image: © 2011 Morristeami
  • 4. Pasquale De Petro, 53
    4
    Image source: http://blackchristiannews.com/news/depressed-pastor.jpg
  • 5. BrodiePanlock (1987 – 2006)
    5
    Image source: http://resources3.news.com.au/images/2010/02/08/1225828/045631-brodie-panlock.jpg
  • 6. How do we reduce the impact?
    6
  • 7. How do we reduce the impact?
    What is Bullying?
    OHS Legislation
    Understanding the workplace
    Management
    Culture
    Environment
    Understanding yourself
    Your skills and ability
    Your role
    Your thought patterns
    Appreciating diversity
    7
  • 8. What is Bullying?
    8
  • 9. What is Bullying?
    “Bullying is repeated unreasonable behaviour directed towards a worker or group of workers that create a risk to health and safety.” (ACT Work Safety Commissioner, 2010)
    9
  • 10. What is Bullying?
    Worksafe ACT identifies bullying as behaviour that meets the following criteria:
    if behaviour is repeated
    if behaviour occurs between workers of an organisation
    if behaviour is unwelcome and unsolicited
    if a reasonable person would consider the behaviour to be offensive, intimidating, humiliating or threatening
    If behaviour has the potential to cause harm to those experiencing the behaviour
    10
  • 11. What is not bullying?
    Reasonable actions carried out in a fair and just way is not bullying. For example:
    Setting performance goals, standards and deadlines
    Transferring a worker
    Constructive feedback
    Performance management processes
    Implementing organisational or systematic changes
    11
  • 12. Types of Bullying
    Indirect work bullying
    Unjustified criticism or complaints;
    Deliberately excluding someone from workplace activities; or
    Deliberately denying access to information or other resources.
    Direct work bullying
    Verbal abuse;
    Putting someone down and humiliating a person through gestures, sarcasm, criticism, teasing and insults, often in front of others; or
    Spreading rumours or innuendo about someone.
    12
    Source: Commissioner for Public Administration: ACT Government. (2010). Preventing Work Bullying Guidelines: guide to prevention and management of work bullying. Canberra: ACT Public Service.
  • 13. Types of Bullying
    Upwards:a manager/team leader is being bullied by someone they require to manage
    Disruptive
    Hold Information
    Downwards: a manager/team leader bullies someone in their team or who they manage
    Belittle team member
    Give work below level of expertise
    Isolate a team member
    Performance management out
    Sidewards: bullying amongst people who work at the same level
    Mobbing
    13
  • 14. Types of Bullying
    Intended:
    Where actions were intended to humiliate, offend, intimidate or distress, whether or not the behaviour did in fact have effect.
    Unintended:
    Although not intended to humiliate, offend, intimidate or distress, did cause and should reasonably have been expected to cause the effect.
    14
    Source: Commissioner for Public Administration: ACT Government. (2010). Preventing Work Bullying Guidelines: guide to prevention and management of work bullying. Canberra: ACT Public Service.
  • 15. Occupational Health & Safety
    15
  • 16. ACT Work Safety Act
    The Work Safety Act 2008 requires a person conducting a business or undertaking and/or a person in control of premises to identity hazards, assess risks and eliminate or control risks to the health and safety of workers.
    A person conducting a business or undertaking and/or person in control of premises must consult workers and take all reasonably practicable steps to protect the health, safety and wellbeing of workers.
    16
    Source: ACT Work Safety Commissioner. (2010). Preventing and responding to bullying at work. Canberra: ACT Work Safety Commissioner.
  • 17. OHS Harmonisation
    National consistency of Occupational Health and Safety
    1 Janurary 2012
    Offences and Penalties
    OHS > Work Health and Safety
    17
  • 18. Penalties and Offences
    18
    Source: Worksafe ACT. (2011). National Harmonisation of OHS laws. Retrieved August 12, 2011, from Worksafe ACT: http://www.worksafe.act.gov.au/page/view/2006#National Harmonisation of OHS laws
  • 19. Appreciating Diversity
    19
  • 20. Workforce Characteristics
    Gender
    Casual workers
    Young workers
    Mature workers
    Workers in minority groups
    Ethnicity
    Religion
    20
  • 21. Workplace relationships
    Negative
    Withholding information from somebody else
    Making someone feel inferior
    Snide comments
    Yelling
    Positive
    Working collaboratively
    Understanding other’s needs
    Showing respect
    Embracing change
    Constructive Feedback
    Guidance
    21
  • 22. Understanding The workplace and Yourself
    22
  • 23. The workplace
    Organisational Change
    Negative leadership styles
    Lack of appropriate work systems
    Poor workplace relationships
    Workforce characteristics
    23
  • 24. The Manager
    24
  • 25. Employee one
    25
  • 26. Employee two
    26
  • 27. Organisation
    The Manager
    Employee 1
    Employee 2
    27
  • 28. Bibliography
    ACT Work Safety Commissioner. (2010). Preventing and responding to bullying at work. Canberra: ACT Work Safety Commissioner.
    ALB. (2011, August 11). 'Harmonised' occupational health and safety ("OHS") laws - coming into effect in 2011 and 2012. Retrieved August 11, 2011, from ALB Legal News: http://au.legalbusinessonline.com/online-practice-area-editor/employment-law/harmonised-occupational-health-and-safety-ohs-laws-coming-into-effect-in-2011-and-2012/107109
    AP. (2011, February 08). Men who tormented suicide waitress BrodiePanlock fined. Retrieved August 16, 2011, from News.com.au: http://www.news.com.au/business/business-smarts/men-who-tormented-suicide-waitress-brodie-panlock-fined/story-e6frfm9r-1225827798866
    Blackman, D., & Phillips, D. (2009). The Psychological Contract, Knowledge Management & Organisational Capacity. Journal of Knowledge Mangement Practice .
    Branch, S., Ramsay, S., & Barker, M. (n.d.). Causes of Upwards Bullying: Managers' Perspectives. Retrieved Agugust 17, 2011, from Causes of Upwards Bullying: Managers' Perspectives: http://www98.griffith.edu.au/dspace/bitstream/10072/11930/1/40018.pdf
    Butcher, S. (2011, June 1). Brodie's law to get workplace bullies. Retrieved August 2011, 17, from Sydney Morning Herald: http://www.smh.com.au/national/brodies-law-to-get-workplace-bullies-20110531-1fer0.html
    Commissioner for Public Administration: ACT Government. (2010). Preventing Work Bullying Guidelines: guide to prevention and management of work bullying. Canberra: ACT Public Service.
    International Labour Organisation. (2011). Psychosocial hazards and mental stress. Retrieved August 15, 2011, from International Labour Organisation: http://www.ilo.org/safework/areasofwork/lang--en/WCMS_108557/index.htm
    La Canna, X. (2011, April 05). Parents welcome 'Brodie's Law' on bullying. Retrieved August 15, 2011, from News - Ninemsn: http://news.ninemsn.com.au/national/8232748/new-laws-to-curb-bullying
    28
  • 29. Bibliography
    Leka, S., & Jain, A. (2010). Health Impact of Psychosocial Hazards at Work: An Overview. Nottingham: Institute of Work, Health & Organisations, University of Nottingham.
    McCabe, M. (2011). OHS Harmonisation: Model Work Health and Safety Laws. Retrieved August 14, 2011, from Worksafe ACT: http://cdn.justice.act.gov.au/resources/uploads/Worksafe/training/Model_laws_public_presentation.pdf
    Ross, N., & Wright, A. (2011, April 08). Sweet outcome for bullied jet cleaner Pasquale De Petro. Retrieved August 16, 2011, from Adelaide Now: http://www.adelaidenow.com.au/news/breaking-news/sweet-outcome-for-bullied-jet-cleaner/story-e6frea73-1226035801349
    Work Cover New South Wales. (2011). New South Wales Government - Work Cover. Retrieved August 15, 2011, from New South Wales Government - Work Cover: http://www.workcover.nsw.gov.au/formspublications/publications/Documents/preventing_reponding_bullying_factsheet_2269.pdf
    Worksafe ACT. (2011). National Harmonisation of OHS laws. Retrieved August 12, 2011, from Worksafe ACT: http://www.worksafe.act.gov.au/page/view/2006#National Harmonisation of OHS laws
     
     
     
    BIBLIOGRAPHY ONLINE ACCESS: http://www.delicious.com/blondlox/Morristeami-UC-lecture-190811
    29