The Aging Workforce: OHS Solutions

CCOHS
CCOHSMarketing Communications Officer
Aging Workers:
OHS Solutions
Emma Ashurst, BHSc
OHS Specialist
2
Aging Workers: OHS Solutions
Why look at this issue?
What are characteristics of aging workers?
Is this an OHS issue?
What can my workplace do?
How would you define
an “aging” or “older”
worker?
4
Considerations
Physical performance peaks at 25
Peak muscle strength occurs between 20-30
Approximately 25% decrease in strength from
age 30 – 65
Joint mobility decreases between 20 – 60
Incidence of arthritis is highest after 45
Manual dexterity decreases with age
5
Why look at this issue?
Statistics Canada 2006 census data pertaining
to the working-age population is becoming
increasingly older:
1 out of every 7 Canadians is over 65
12% increase since 2001
Number of people between 55 and 64 has increased
28% since 2001
In contrast, the population 15 to 24 increased by 5%
6
Why keep working?
Like it!
Financial
Work on their own terms
Turn hobbies into contract jobs
7
Is this an OHS Issue?
Yes …
…and No…
A well designed, well organized
workplace benefits everyone
8
What are some common
characteristics of aging
workers?
9
Typical injuries and illnesses
Falls
poor balance, slower reaction times, visual
problems, lack of concentration
Sprain and Strain
loss of strength, endurance, flexibility
Effect of accumulation of injuries over the
years
10
Typical injuries and illnesses cont.
Cardio-pulmonary
over-exertion
loss of heat and cold tolerance
combinations: e.g., use of PPE (respirator)
when working at heights or in confined spaces
Health/disease-related
diabetes, cancer, osteoporosis, coronary
artery disease, hypertension
11
About Injury Types and Rates…
Some controversy in literature
More severe accidents but occur less
frequently
Longer recovery
Different types of injuries than younger
workers
Repetitive strain related / Back injuries
“Accumulation” of time and exposure
12
Solutions
Lifting Guidance
NIOSH lifting equation may not apply equally
to 20 yr old vs. 60 year old
Learning Styles
Offer appropriate training / education
Good ergonomics
Job design
Conduct ergonomic analysis
13
Remember…
Be aware of possible interactions between
medications, diseases, abilities,
chemicals, etc.
Vibration and blood circulation
Compromised blood circulation and carbon
monoxide
Lung capacity and respiratory protection
CNS depression from solvents and
medications
14
OHS Solutions
1. Physical Changes
2. Productivity
3. Cognitive Skills
4. Investment (hiring, retraining)
15
OHS Solutions
1. Physical Changes
i. Strength and range of movements
ii. Posture and balance
iii. Sleep regulation
iv. Thermoregulation
v. Vision
vi. Auditory
16
i) Strength and Motion
Lose about 15 to 20 % of strength
Older workers can do the same tasks but they
may be working closer to their “maximum”
Loss of flexibility may make “unpredictable”
situations more of an issue
17
i) Strength and Motion
Solutions include:
Mechanical assists for heavy lifting
Workstation design
Layout
Proper storage height for materials
Job hazard analysis
Job design
18
ii) Posture and Balance
More difficult to maintain good posture and
balance
Work that requires precise adjustments,
heavy lifting, or those done on a slippery or
unstable surface will be affected more
Unexpected bumps or shocks
19
ii) Posture and Balance
Solutions:
Mechanical assists for lifting
Appropriate floor surfaces
Hand rails / grips
Ensure there is enough room between
machinery to facilitate repairs, lifts, job tasks
Good footwear
20
iii) Sleep Regulation
Affects both length
and quality
Disruptions are more
noticeable
More affected by light
and noise
21
iii) Sleep Regulation
Solutions:
More time between extended shifts
Awareness of issue & effects of fatigue
Work spaces should not be too warm or
dimly lit
Offer good food choices
Keep tasks interesting
22
iv) Thermoregulation
Less able to maintain internal temperature
Less able to adjust to changes
May be more affected by heavy manual
labour (overheated more quickly)
23
iv) Thermoregulation
Solutions:
“Good work practices” for extreme temps
Awareness & education
Change pace / job tasks on hot days
Know the signs of heat exhaustion, frost
bite / hypothermia, etc.
24
v) Vision
Certain distances
Also:
peripheral visual field,
visual acuity,
depth perception,
resistance to glare,
light transmission
Other changes more obvious when combined
with poor lighting or glare
25
v) Vision
Solutions
Reading vs. “Computer” glasses
Need appropriate lighting
Task vs. ambient
Speed and accuracy
Computer screen
Format and layout of documents
Less flash ads, more bold text
26
v) Vision
Solutions
Reading vs. “Computer” glasses
Need appropriate lighting
Task vs. ambient
Speed and accuracy
Computer screen
Format and layout of documents
Less flash ads, more bold text
27
vi) Auditory
Unable to hear higher frequencies
Difficult to pick out one voice or sound in a
noisy environment
Can affect how verbal instructions are heard
28
vi) Auditory
Solutions
Reduce noise, especially background “hums”
Written instructions
Telephones with adjustable volumes for ringer
and handset/speaker
Smaller & round tables for meetings
Regular screening / auditory testing
Soundproofing
29
2. Productivity
Studies have not shown a consistent
relationship between age and productivity
Main reasons for poor performance are:
Lack of recognition
High job stress
Lack of support
May work slower or make decisions “less
quickly” … but work tends to be more
accurate and decisions more “correct”
30
2. Productivity
Solutions:
Good work organization
practices
Management strategies (e.g,
pace of work, stress)
Awareness and education
31
3. Cognitive Skills
Learn differently
Based on what they already know
Past experience with training and education
Some studies report that they may learn
slower (??) but show no difference in
performance or accuracy once material is
learned
32
3. Cognitive Skills
“Fluid intelligence” declines
inductive reasoning, selective attention, “dual
task activities” and information processing.
“Crystallized” intelligence, verbal tasks and
vocabulary remains the same or improves.
33
3. Cognitive Skills
Solutions
Provide “context” for
information
Reduce multi-tasking
activities
Minimize distractions
34
3. Cognitive Skills, con’t.
Need for more practice or classroom
training for new situations
Procedures are short, and written actively
and clearly
Group equipment or tasks that are
associated with similar functions
35
4. Investment
Aging Workers tend to have
Lower turnover
Emotional maturity
Workplace loyalty
May need to approach things differently
including training and job design
Older workers perform just as well, may
just need additional practice
36
4. Investment
Older workers bring…
Experience and knowledge of an organization
Less need for supervision
A high level of commitment, dedication and
energy
Organizational savvy and an understanding of
workplace culture
Can be mentors for younger workers
37
4. Investment
Value beyond maturity and
experience
The ability to mentor other
employees, which often
results in higher retention
and job satisfaction for all
concerned
Increased flexibility to meet
business needs, including
part-time and contract work.
38
4. Investment
Solutions:
Flex – time, reduced hours
Part time work
Phased-in retirement
39
4 Key Actions – Regardless of Age
1. Understand the aging process, what is
required and what can be done
2. Appropriate training
3. Commitment to preventing accidents and
ill health
4. Assess potential dangers and take action
to prevent them
40
What do you need??
Well designed workplace
Workstation and job tasks that match the
worker – regardless of age
Planning process very important as well
as persistent implementation
41
How to get what you need!
1. Holistic – address well-being
2. Workplace based
3. Task based
4. Organizational bases
42
Workplace Health Program
Focus on whole environment
Safety, work organization, personal
Successful programs work when
integrated
Benefits for all employees
If there is a need, tailor the programs for specific
audiences
43
Be committed to protecting the
entire workforce
Assess the health and
safety risks, and get
feedback from the
workers
Think about how the
task is done (e.g.,
movement and
handling of loads)
Match the person to
the job and not the
job to the person
Avoid negative
language and
discrimination
Ergonomic planning is
low cost solution with
big benefits
Key is to know the
employee and
their job
Age is a poor predictor of
ability
Any Questions?
Thank you!
Emma Ashurst
emma.ashurst@ccohs.ca
1 of 45

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The Aging Workforce: OHS Solutions

  • 1. Aging Workers: OHS Solutions Emma Ashurst, BHSc OHS Specialist
  • 2. 2 Aging Workers: OHS Solutions Why look at this issue? What are characteristics of aging workers? Is this an OHS issue? What can my workplace do?
  • 3. How would you define an “aging” or “older” worker?
  • 4. 4 Considerations Physical performance peaks at 25 Peak muscle strength occurs between 20-30 Approximately 25% decrease in strength from age 30 – 65 Joint mobility decreases between 20 – 60 Incidence of arthritis is highest after 45 Manual dexterity decreases with age
  • 5. 5 Why look at this issue? Statistics Canada 2006 census data pertaining to the working-age population is becoming increasingly older: 1 out of every 7 Canadians is over 65 12% increase since 2001 Number of people between 55 and 64 has increased 28% since 2001 In contrast, the population 15 to 24 increased by 5%
  • 6. 6 Why keep working? Like it! Financial Work on their own terms Turn hobbies into contract jobs
  • 7. 7 Is this an OHS Issue? Yes … …and No… A well designed, well organized workplace benefits everyone
  • 8. 8 What are some common characteristics of aging workers?
  • 9. 9 Typical injuries and illnesses Falls poor balance, slower reaction times, visual problems, lack of concentration Sprain and Strain loss of strength, endurance, flexibility Effect of accumulation of injuries over the years
  • 10. 10 Typical injuries and illnesses cont. Cardio-pulmonary over-exertion loss of heat and cold tolerance combinations: e.g., use of PPE (respirator) when working at heights or in confined spaces Health/disease-related diabetes, cancer, osteoporosis, coronary artery disease, hypertension
  • 11. 11 About Injury Types and Rates… Some controversy in literature More severe accidents but occur less frequently Longer recovery Different types of injuries than younger workers Repetitive strain related / Back injuries “Accumulation” of time and exposure
  • 12. 12 Solutions Lifting Guidance NIOSH lifting equation may not apply equally to 20 yr old vs. 60 year old Learning Styles Offer appropriate training / education Good ergonomics Job design Conduct ergonomic analysis
  • 13. 13 Remember… Be aware of possible interactions between medications, diseases, abilities, chemicals, etc. Vibration and blood circulation Compromised blood circulation and carbon monoxide Lung capacity and respiratory protection CNS depression from solvents and medications
  • 14. 14 OHS Solutions 1. Physical Changes 2. Productivity 3. Cognitive Skills 4. Investment (hiring, retraining)
  • 15. 15 OHS Solutions 1. Physical Changes i. Strength and range of movements ii. Posture and balance iii. Sleep regulation iv. Thermoregulation v. Vision vi. Auditory
  • 16. 16 i) Strength and Motion Lose about 15 to 20 % of strength Older workers can do the same tasks but they may be working closer to their “maximum” Loss of flexibility may make “unpredictable” situations more of an issue
  • 17. 17 i) Strength and Motion Solutions include: Mechanical assists for heavy lifting Workstation design Layout Proper storage height for materials Job hazard analysis Job design
  • 18. 18 ii) Posture and Balance More difficult to maintain good posture and balance Work that requires precise adjustments, heavy lifting, or those done on a slippery or unstable surface will be affected more Unexpected bumps or shocks
  • 19. 19 ii) Posture and Balance Solutions: Mechanical assists for lifting Appropriate floor surfaces Hand rails / grips Ensure there is enough room between machinery to facilitate repairs, lifts, job tasks Good footwear
  • 20. 20 iii) Sleep Regulation Affects both length and quality Disruptions are more noticeable More affected by light and noise
  • 21. 21 iii) Sleep Regulation Solutions: More time between extended shifts Awareness of issue & effects of fatigue Work spaces should not be too warm or dimly lit Offer good food choices Keep tasks interesting
  • 22. 22 iv) Thermoregulation Less able to maintain internal temperature Less able to adjust to changes May be more affected by heavy manual labour (overheated more quickly)
  • 23. 23 iv) Thermoregulation Solutions: “Good work practices” for extreme temps Awareness & education Change pace / job tasks on hot days Know the signs of heat exhaustion, frost bite / hypothermia, etc.
  • 24. 24 v) Vision Certain distances Also: peripheral visual field, visual acuity, depth perception, resistance to glare, light transmission Other changes more obvious when combined with poor lighting or glare
  • 25. 25 v) Vision Solutions Reading vs. “Computer” glasses Need appropriate lighting Task vs. ambient Speed and accuracy Computer screen Format and layout of documents Less flash ads, more bold text
  • 26. 26 v) Vision Solutions Reading vs. “Computer” glasses Need appropriate lighting Task vs. ambient Speed and accuracy Computer screen Format and layout of documents Less flash ads, more bold text
  • 27. 27 vi) Auditory Unable to hear higher frequencies Difficult to pick out one voice or sound in a noisy environment Can affect how verbal instructions are heard
  • 28. 28 vi) Auditory Solutions Reduce noise, especially background “hums” Written instructions Telephones with adjustable volumes for ringer and handset/speaker Smaller & round tables for meetings Regular screening / auditory testing Soundproofing
  • 29. 29 2. Productivity Studies have not shown a consistent relationship between age and productivity Main reasons for poor performance are: Lack of recognition High job stress Lack of support May work slower or make decisions “less quickly” … but work tends to be more accurate and decisions more “correct”
  • 30. 30 2. Productivity Solutions: Good work organization practices Management strategies (e.g, pace of work, stress) Awareness and education
  • 31. 31 3. Cognitive Skills Learn differently Based on what they already know Past experience with training and education Some studies report that they may learn slower (??) but show no difference in performance or accuracy once material is learned
  • 32. 32 3. Cognitive Skills “Fluid intelligence” declines inductive reasoning, selective attention, “dual task activities” and information processing. “Crystallized” intelligence, verbal tasks and vocabulary remains the same or improves.
  • 33. 33 3. Cognitive Skills Solutions Provide “context” for information Reduce multi-tasking activities Minimize distractions
  • 34. 34 3. Cognitive Skills, con’t. Need for more practice or classroom training for new situations Procedures are short, and written actively and clearly Group equipment or tasks that are associated with similar functions
  • 35. 35 4. Investment Aging Workers tend to have Lower turnover Emotional maturity Workplace loyalty May need to approach things differently including training and job design Older workers perform just as well, may just need additional practice
  • 36. 36 4. Investment Older workers bring… Experience and knowledge of an organization Less need for supervision A high level of commitment, dedication and energy Organizational savvy and an understanding of workplace culture Can be mentors for younger workers
  • 37. 37 4. Investment Value beyond maturity and experience The ability to mentor other employees, which often results in higher retention and job satisfaction for all concerned Increased flexibility to meet business needs, including part-time and contract work.
  • 38. 38 4. Investment Solutions: Flex – time, reduced hours Part time work Phased-in retirement
  • 39. 39 4 Key Actions – Regardless of Age 1. Understand the aging process, what is required and what can be done 2. Appropriate training 3. Commitment to preventing accidents and ill health 4. Assess potential dangers and take action to prevent them
  • 40. 40 What do you need?? Well designed workplace Workstation and job tasks that match the worker – regardless of age Planning process very important as well as persistent implementation
  • 41. 41 How to get what you need! 1. Holistic – address well-being 2. Workplace based 3. Task based 4. Organizational bases
  • 42. 42 Workplace Health Program Focus on whole environment Safety, work organization, personal Successful programs work when integrated Benefits for all employees If there is a need, tailor the programs for specific audiences
  • 43. 43 Be committed to protecting the entire workforce Assess the health and safety risks, and get feedback from the workers Think about how the task is done (e.g., movement and handling of loads) Match the person to the job and not the job to the person Avoid negative language and discrimination Ergonomic planning is low cost solution with big benefits
  • 44. Key is to know the employee and their job Age is a poor predictor of ability
  • 45. Any Questions? Thank you! Emma Ashurst emma.ashurst@ccohs.ca