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These are slides from my session with http://www.ddve.ee/ students late August, 2013. I looked at some broad trends with focus on Asia and emerging markets and briefly touched upon the app economy.
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These are slides from my session with http://www.ddve.ee/ students late August, 2013. I looked at some broad trends with focus on Asia and emerging markets and briefly touched upon the app economy.
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There are more iPhones sold every second of the day then babies born on Planet Earth. The way people consume content on their smartphone has kick-started a publishing revolution and the award-winning Apptitude Media have produced some of the worlds first dedicated smartphone magazines. In this keynote given at the UK's Publishing Expo in February 2014, CEO Marc Hartog delivers some helpful tips and shares some of the lessons learned along the way. More about Apptitude here: http://vimeo.com/85234900
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A bad accountant or finance manager can spell doom for your company though by causing you to not invest cash that you should be or worse - spending money you don’t have in the bank. This is why you need to know your SaaS accounting chops, too. To help, let’s walk through a breakdown of how revenue flows through your business from a booking all the way to cash collected. Here we walk through exactly how to calculate ARPU (Average Revenue Per User) including what to and not to include in the calculation, as well as how to optimize this crucial SaaS metric.
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• 3. The 3 Models of SaaS Pricing1How to Pick the Best Price28 Pricing Hacks3How to Test New Pricing4We’ll cover... • 4. Model 1: Targeting Small Businesses1 • 5. Self-service, no sales team, limited support • 6. Pricing in the $10 - $100/month rangeThis mean you need to focus onscale and acquiring customerscheaply. • 7. Similar companies • 8. Model 2: Targeting Enterprise2 • 9. Sales team, contracts, full support • 10. Pricing is $1,000s or $10,000s/monthVery little is automated, your teamwill be working very closely witheach customer. • 11. Similar companies • 12. Model 3: The Mid-Size Hybrid3 • 13. Automated marketing with a sales team • 14. Pricing is $100’s/monthYou’ll need to scale your leads butyou’ll have a full sales team toclose them. • 15. Similar companies • 16. Pick the right price range for your vision • 17. 2 Bad Methods for Pricing • 18. 1. Product cost + X%You’ll undercharge somecustomers and overcharge others. • 19. 2. What does the customer want to pay?People have no idea until you askthem for their credit card. • 20. Pricing by Value • 21. Value-Based PricingYour customers get value worth $Yand it only costs them $X. • 22. For B2B, focus on money earned or saved • 23. How much extra revenue do they earn?1How many hours do they save?2What other costs do they avoid?3Ask your customers: • 24. Capture more value from each customer. • 25. There’s no such thing as a perfect price.If you need more guidance, pick aprice that’s 10% of the valuedelivered. • 26. 8 Pricing Hacks8 • 27. Rule 1: Go AnnualYou’ll improve cash flow, reduceyour churn, and improve yourrevenue. • 28. Rule 2: Don’t Add Unnecessary Digits$1000 looks cheaper than $1,000or $1000.00 • 29. Rule 3: Avoid Discounts Unless LaunchingDiscounts create destructivecustomer habits. Do not use themregularly. • 30. Rule 4: Offer Multiple Prices to Anchor • 31. Rule 5: Use pricing plans to segment customers.Different customer types getdifferent value from your product.Capture that value. • 32. Rule 6: Double Your PriceWe all tend to UNDERvalue our ownservices. • 33. Rule 7: Be Careful With Freemium PlansVery difficult to make it work in B2Bmarkets. • 34. Rule 8: Grandfather Old Customers InAs long as you don’t raise pricesfor old customers, you won’t getany complaints. • 35. These are rules, not laws. • 36. How to Test New Pricing - 4 Steps • 37. Step 1: Track subscription plans for all customersSubscription plans1Each monthly charge2Any cancelations3Access to total revenue, averagerevenue per user, and churn4 • 38. Step 2: Launch Your New Pricing Page • 39. Step 3: Track your entire funnel • 40. Step 4: Track ARPU and churn • 41. KISSmetrics helps you find the right priceConnects all data to individual people1A/B tests for your entire funnel2See which plans are most profitable
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In this Heavybit Speaker Series Presentation, Ali Rayl talks about building Slack's Support Stack particularly after the company's exponential growth spikes. Ali Rayl is the Director of Quality and Support at Slack where she’s built the team to manage more than 5,000 corporate clients including Stripe, Rdio, Medium, Airbnb, Expedia and Buzzfeed. In the past she was the Director of QA at Songbird — an open-source cross platform music player built on Mozilla’s XULRunner and GStreamer. Full Video available Here: http://www.heavybit.com/library/developer-operations/video/2014-09-16-ali-rayl
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Where is mobile going in 2017? Where will you search for new opportunities? And how can you best position yourself and your company to take advantage of emerging trends? We want to help.. So, we asked 84 influencers where mobile is going.
Mobile predictions 2017: 76 predictions from 76 marketing influencers
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Dr. Sybril Bennett, consultant, keynote speaker, facilitator and strategist provides a vision for non-profit organizations to capitalize on new media tools for fundraising.
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This was presented as the closing keynote at the MobileX Conference in Nashville. This presentation explains why it's a great time to be in mobile and goes over various stats about the current state of mobile.
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Defense contractors who align their marketing with the profound and permanent shifts that mobile is driving will remain relevant, grow and prosper.
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B2B companies who align their marketing with the profound and permanent shifts that mobile is driving will remain relevant, grow and prosper.
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My sharing on the 19 years journey in IT/Mobile & Digital ........
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Mark brill bucharest 2014
1.
Mobile Now! and in
The Future! @brillthings!
2.
Hello!!Mark Brill ! @brillthings!
3.
2045!
4.
Mobile Now!
5.
What the hell
is this guy looking at? The World or something?
6.
Stand up if
you …! - Keep your phone by your bed?! - Use your phone as an alarm?! - Check it first or last thing?!
7.
This is Romania! ourmobileplanet.com
//Google/Ipsos 2013!
8.
Mobile is at
the heart of our digital lives!
9.
23 Pictures that
Prove Society is Doomed!
10.
11.
comScore, US, April
2014
12.
2x photos shared
than Facebook* More messages sent than SMS** *700 million pictures per day, reported by Business Insider May 2014! ** 50 billion messages per day, reported by Slashgear, Jan 2014! A Moving Target!
13.
Problem: brands aren’t
very good at mobile How do brands respond?!
14.
Problem: brands aren’t
very good at mobile ‘Let’s build an app, yayy!’!
15.
16.
But …!
17.
80% of brand
apps are downloaded less than 1000 times! *Deliotte, 2012!
18.
0.5% of ‘fans’
are talking about a brand! *Admap, 2012
19.
Technology is your tool
– it’s not the channel!
20.
AirBnB // P2P! Barkbuddy//
D2D! Waze // Crowd! Citymapper // APIs! Duolingo // Gamified! Yplan // Collaborative! Polar // P2P Gamified! Uber // P2P! A Collaborative Approach!
21.
22.
23.
The Ad Agency Response?!
24.
25.
http://www.gartner.com/newsroom/id/2819918!
26.
Mobile in The
Future!
27.
28.
Punchtab – 73%
of users would not allow in-store tracking!
29.
30.
The end of
the smartphone
31.
32.
33.
Nivea, Brazil
34.
Individual Tech Eco-systems!
35.
The Internet of
Useless Things!
36.
A Healthier Life?!
37.
Nymi!
38.
Fitbit for Cats
and Dogs!
39.
Data-based Doctors!
40.
41.
2045!
42.
Thank You!! ! Mark Brill! @brillthings! mark@formatie.com! (or
find me on LinkedIn)!
Download now