presentation to a webinar Overview of Agile Team Facilitation set of webinars

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Overview of Webinars on
Agile Team Facilitation
Webinar

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Introduction
Svetlana Mukhina
ICAgile ICP, ICP-ATF, ICP-BVA, PSM I
Agile and Career Coach at Luxoft Agile Practice
Experience: 12+ years in IT, Project and department management,
Computer Linguistics, Technical Writing, Quality Assurance
Interests: Project management, Agile transformation, Career and
performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling
Linkedin: https://www.linkedin.com/in/svetlanamukhina

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Session Plan
 Agile Team Facilitation webinars content;
 Learned models, techniques, frameworks;
 Templates for meeting design;
 Summarizing matrix of facilitation techniques for meeting design;
 Learning Objectives of ICAgile ATF Training;
 Studied during webinars;
 To be studied on face2face ATF training;
 Recordings of previous webinars;
 Announcement of upcoming webinars;
 Q/A
 Materials for further reading and watching;

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Models, Techniques,
Frameworks
Previous webinars summary

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The Agile Team Facilitator Mindset
https://www.linkedin.com/pulse/recording-webinar-agile-team-facilitator-mindset-svetlana
Servant leadership model
Mad-Sad-Glad Checkin
Dilts Pyramid of neurological-levels
Positions of facilitator

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Facilitation & Facilitator Stance
https://www.linkedin.com/pulse/recording-webinar-facilitation-facilitator-stance-svetlana
Facilitation
is a set of activities that helps a group of people to understand their common objectives
and assists them to achieve it within a reasonable time box and without
destructive confrontations.
Facilitator
is someone who helps a group of people understand their common objectives and
assists them to plan how to achieve these objectives; in doing so, the facilitator remains
"neutral" meaning he/she does not take a particular position in the discussion
VC
Johari Window
Is Agile facilitator unbiased?
Rome voting
Being vs doing Agile
Should facilitator act as a superman?

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Designing Meetings for Collaboration
https://www.linkedin.com/pulse/what-required-effective-collaboration-svetlana
Meeting Design Checklist
Graphic Facilitation
Purpose and Objectives
What is the primary purpose
of this meeting?
What are the desired
objectives?
What decisions, if any, will be
made at this meeting?
How much can the group
realistically expect to
accomplish?
How will you know it’s been
successful?
Participants and Roles
Who are the group
members?
What are the backgrounds of
the individuals and
organizations?
What are the interpersonal
dynamics?
Who will serve as the
meeting leader?
Is the facilitator neutral and
perceived as such?
What decision making
authority does the group
have?
Will there be other people
helping?
Will the appropriate people
be present to finalize
decisions?
Logistics
Where will the meeting be
held?
Who is the contact person for
logistical arrangements?
Is this the most appropriate
location?
What kind of space, furniture,
lighting
What are the starting and
ending times? Are there
breaks?
Have arrangements been
made for food and
beverages?
Is any additional equipment
needed?
Questions to sponsors
Designingmeetings
Design template
Organizingtools
Agenda
Facilitator guide

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Facilitating Conversations and Decision-Making
COIN feedback model
STAR/AR feedback model
Pro/Con list
Cartesian Coordinates for Decision-Making
Gradients of consensus
Walt Disney Model for Creative Thinking and Conversations
Connect to
Observations
Impact
Next Steps
https://www.linkedin.com/pulse/decisions-valued-feedback-remembered-svetlana

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Setting Facilitation Context
Observe violation
behavior over
team boundary
Identify a source of
violation
Verify its “danger” for the
team
Understand purpose of
violation behavior
Explain why such
behavior can not
be efficient
Discuss ways to
meet the purpose
without violation
behavior
Define new way that will
be tried
Set the trial period
Schedule retrospective
meeting to see how
new approaches work
Group dynamics Bruce Tuckman
Protecting team boundary using protection cycle
Spiral Dynamics by Clare Graves

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Facilitating Chartering Activities
What is project and team charter;
Who creates it;
Why it is necessary;
When it should be created;
Project Charter
Scope
Business
Case
Financial
Benefits
Minimum
Viable
Product
Mission Vision
Goal
Statement
Timeframe
Milestones
Start/Stop
Points
Release Plan
People
Stakeholders
Internal External
Delivery
Roles and
Responsibili
ties
Contact Map
Third-Parties
World café
Mindmap
Data visualization
Project charter

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Templates for Meeting
Design
Planning, Retrospective, Standup

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Facilitating Release Planning
World Cafe
Release Backlog
Affinity
Estimation
Input:ReleaseScope
Output:Releaseplan

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Facilitating Iteration Planning
Planning Poker
Iteration Backlog
Critical
Path
Input:Capacity,Velocity,
ProductRequirements
Output:IterationPlan

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Facilitating Retrospectives
Management 3.0
Workout Cards
List of
Improvements
Pro/Con
Voting
PreviousRetro
ImprovementsBacklog
WhodoWhatWhen

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Facilitating Standups
What you did ?
What will do?
Impediments?
Burn-down update
Investigating
progress
toward
iteration goal
Shortjokefromtheonewho
camelast
RequiredAdjustments

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Summarizing Matrix
Facilitation techniques for meeting
design

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Summarizing Matrix of Facilitation Techniques
Opening
Opening
speech
Meeting
Purpose
Ground Rules
Tools
Agenda
Introduction
Warm-up
Participants
introduction
Check
previous
action items
Exploring
Information
Presentation
Report
Discussion
Brainstorming
Mindmapping
World Cafe
Hand signals
Round Robin
Evaluating
Information
Multi-Voting
Screening
Matrix
Fist of Five
Prioritizing
Pro/Con
Pareto
analysis
Decision-
Making
Consensus
Majority
Delegation
Super
Majority
Multivoting
Fist of five
Recommend
ations
Closing
Q/A session
Summary
Clean
Parking Lot
Create action
item list
Check
objectives
are meet
Decide on
next events
Agree on
communication
plan
Say thanks
Follow-up
MoM
Knowledge
sharing
Progress on
action items

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Learning Objectives of
ICAgile ATF Training
Studied LOs vs non-studied LOs

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Passed and Upcoming
Webinars

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Passed Webinars
Recordings and presentations of my webinars on facilitation:
 How to facilitate product backlog refinement sessionshttps://www.linkedin.com/pulse/recording-webinar-how-facilitate-
product-backlog-svetlana
 How to facilitate meetings, Scrum events and group discussions https://www.linkedin.com/pulse/how-facilitate-meetings-
scrum-events-group-svetlana
 Agile Team Facilitator Mindset & Behaviourhttps://www.linkedin.com/pulse/recording-webinar-agile-team-facilitator-
mindset-svetlana
 Facilitation and Facilitator Stancehttps://www.linkedin.com/pulse/recording-webinar-facilitation-facilitator-stance-svetlana
 The Power on Visualizationhttps://www.linkedin.com/pulse/20141202230246-48371619-follow-up-on-the-webinar-the-
power-on-visualization
 Designing Meetings for Collaboration https://www.linkedin.com/pulse/what-required-effective-collaboration-svetlana
 Facilitating Conversations and Decision-Making https://www.linkedin.com/pulse/what-required-effective-collaboration-
svetlana

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Upcoming Webinars in August
 Facilitation Fundamentals;
 General info on facilitation;
- What is facilitation;
- Why it’s necessary;
- Who is facilitator;
- Facilitator vs Agile facilitator;
 How to design meeting – usage of techniques for:
- Information gathering on practice;
- Information exploration on practice;
- Information evaluation on practice;
 Conflict resolution within group dynamic framework;
 Scrum Basics
 How Scrum relates to Agile?
 Scrum principles;
 Roles and responsibilities;
 Events;
 Artifacts;
 Metrics;
https://www.linkedin.com/in/svetlanamukhina

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Recommended Materials
 Greatest book on facilitation, applicable not only for Agile team, it’s #1 to read for any facilitator -
http://www.amazon.com/Facilitators-Guide-Participatory-Decision-Making-Kaner/dp/0787982660
 Retromat – cookbook on Retro facilitation, they provide step-by-step scenarios for Retros facilitation -
http://plans-for-retrospectives.com/
 Video to learn graphic facilitation - https://www.youtube.com/watch?v=S5DJC6LaOCI
 Post about tools (not techniques) for distributed teams facilitation http://www.luxoft.com/blog/smukhina/tools-for-
collaboration-in-distributed-teams/
 Video on empathy that is one of the Servant Leader qualities - https://www.youtube.com/watch?v=1Evwgu369Jw
 Face2Face training ICAgile Certified Professional - Agile Team Facilitation, apply to it by sending me email
smukhina@luxoft.com [title “Facilitation training”, body “I wish to participate” or/and any questions ]
 Silent voting technique https://www.linkedin.com/pulse/20140415193826-48371619-easy-way-to-make-a-
discussion-effective

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Available Services of Agile Practice
 ICAgile Certified Professional - Agile Fundamentals https://icagile.com/icagile-certified-professional
 ICAgile Certified Professional - Business Value Analysis https://icagile.com/icp-business-value-analysis
 ICAgile Certified Professional - Agile Team Facilitation https://icagile.com/icp-agile-team-facilitation
 Professional Scrum Master https://www.scrum.org/Courses/Professional-Scrum-Master
 Custom Workshops:
• Coaching and self-coaching;
• Agile project management;
• Agile project metrics;
• Motivation models;
• Feedback gathering;
• etc.

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How-to-apply for Face-to-Face Trainings and Workshops
 Specify request for Agile Education
 Learning objectives
 Time period
 Location
 Send the request to Agile Practice [smukhina@luxoft.com]
 Follow the instructions provided by Agile Practice on response to your request