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Think Mobile First
March 2014
State of Mobile
How to Optimize for Mobile
Why Mobile Apps
The JCC in the Mobile Age
State of Mobile
75%of JCC members and participants have smartphones,
compared to 48% of US population and 62% of mobile phone users.
State of Mobile
State of Mobile
60,000+guides have been downloaded in
the JCCs of North America App
State of Mobile
20%of website traffic to JCC websites is from a smartphone.
69% 31%
Mobile Friendly Websites
Emails Read on a Smartphone
48% of E-mails Are Read on a Smartphone
Social Happens on Mobile
914 min/mo spent on FB Mobile • Avg session is 63 seconds
Our Life is Filled With Screens
Our Life is Filled With Screens
Our Life is Filled With Screens
Huge Mobile Advertising Opportunity
Advertising Opportunity
Advertising Targeting Options
1. Geography
2. Language
3. Age
4. Gender
5. Workplace
6. College
7. Interests (including job titles)
8. Categories
9. Your own email lists
10.Relationship status
11. Education level
12.College major
13.School
How to Optimize
for Mobile
Understand What Mobile Users Want
Google Mobile Recommendations
Recommended Mobile Solutions
1. Responsive Site
2. Dynamically serving different
HTML on the same URL
3. Separate mobile URLs
Google Mobile Recommendations
Recommended Mobile Solutions
1. Responsive Site
2. Dynamically serving different
HTML on the same URL
3. Separate mobile URLs
Easiest to Implement
1. Separate mobile URLs
2. Dynamically serving different
HTML on the same URL
3. Responsive Site
Creating a Mobile Site
Recommended E-mail Optimizations
•Keep E-mails Clean with
Simple Layouts
•Make Call to Action Buttons
Tap Friendly (Apple suggests
44x44 pixels)
•Test, test and test again
(Litmus or Mailchimp)
•Mobile-friendly Landing Page
•Subject Line More Important
Than Ever
Recommended Social Optimizations
• Micro-Content
• Use Apps that Create Content
• Give Users Prompts
• Promote Check-Ins
• Use Facebook & Twitter Meta
Tags
• Use Video / Keep it Short
General Rules of Thumb
• Post content, not PDFs
• Mobile friendly video
(YouTube)
• Give option to view full site
• Prioritize pages to optimize
• Make testing on mobile a key
step on your checklist
Why Mobile Apps
What are apps good for?
•Schedules
•Feedback
•Sending Messages
•Social Media
Interaction
Apps are great for…
Apps and Mobile Websites are Different
•Push Messages
•Notifications and Alarms
•No load time
•Personalized experiences through sign-in
•Cross-device syncing
•New developments - iBeacons
Apps Use Your Device’s Features
The Big Picture
A Vision of Success
•When is my spin class tomorrow?
•Isn’t there a free lecture tonight? Maybe I can
register from my phone.
•I wonder what the JCC’s hours are through
Passover.
•Oh, there’s an emergency closure!
•Did you hear that the JCC just received a $1
million gift to build an annex?
Program Information
Short Digression on iBeacons
•Low energy
•Small
•Inexpensive (~$10 each)
•Universally recognizable by mobile devices
iBeacon Facts
JCCs of North America App
What’s Coming?
•Desktop web version with session registration
components
•Networking with other members
•iBeacon scavenger hunts, geo-targeted
messaging, and check-ins
A Case Study in Mobile
Dan Baer, Camp Operations Officer at Camp Inc.
Goal	
  =	
  	
  
Connec:ons	
  &	
  
Engagement	
  
Analy&cs	
  by	
  
Device	
  Type	
  
	
  
70%	
  Desktop	
  
20%	
  Mobile	
  
10%	
  Tablet	
  
Responsive	
  
Mobile	
  
Views/Month	
  
	
  
Boulder	
  JCC	
  
850	
  Month	
  
	
  
	
  
Camp	
  Inc.	
  
500	
  Month	
  
App	
  
	
  
673	
  
Downloads	
  
Olark	
  Live	
  Chat	
  
Oh…and…Social	
  Media	
  
Tools	
  =	
  
	
  
Responsive	
  Design	
  
App	
  
Live	
  Chat	
  
Social	
  Media	
  	
  
Questions?
?

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Think Mobile First: JCC Mobile Marketing Strategies