Student Success: An Update to the
Georgia Southern IT Community
Dr. Curtis A. Carver Jr.
Vice Chancellor and CIO
Board of ...
Agenda
• System Update
• Georgia Student Success

• Future Trends
• Services Update

• Questions, Comments, a Conversation
ITS Services
Service

Availability

Service

2013 20 Best Ideas to Steal:Governor’s Data
Data Analytics
100.00% INGRESS
Di...
GEORGIA STUDENT SUCCESS
Percent of Adults Age 25 to 34 Holding an
Associate’s Degree or Higher
Source: OECD Education at a Glance (2008); U.S. Cen...
The Organization for Economic Co-operation
and Development

http://www.oecd.org
Residential
Experience

Access

Selective
Experience

Experience

Student
Success
Residential
Experience

Access

Selective
Experience

Experience

Student
Success
I need a low cost, flexible
higher educational
experience that fits the rest
of my lifestyle.

Residential
Experience
Acce...
I need an educational
experience utilizing the latest
technologies and graduate
with no debt.

Residential
Experience
Acce...
I need a selective higher
educational experience at
one of the best institutions in
the world.

Residential
Experience

Ac...
Delivery
System
Financial
Model

Affordable
Resources

ID
Management

Faculty
Engagement

Student
Success
Student
Support
...
FUTURE TRENDS
Security

Business
Intel

Global
Big Data

Cloud

Privacy

Consumerization

Social

Location

RealTime
This space for rent by
Chinese National Army.
Please contact Dr. Curt
Carver as we can read all
his email anyway.

PREMISE...
Emerging Threats
(on a scale of 1 to 10)
10 United States,
United Kingdom,
Russia
7

China

3

Iran
Can You Defend Against
100,000 Professionally
Trained Hackers?
Consider Mandiant Report on AG1
• Believed to be People Liberation Army Unit 61398.
• State sponsored, state funded, state...
Focus on Nation States
If a nation state wants
to break into your system,
will they?
Quiz
• Question: What happens if you Google a
system error?
• Answer: Nation states run a site that provides
guidance on a...
First Rule of the Internet
Agreement does not scale
Effect of the WWW on the Normal
Curve of Behavior?
It is the best of times,
for morons and geniuses alike.
Quick Recap
We live in a world of growing threats where a
battle for the truth rages conducted by morons
and geniuses alik...
Emerging Opportunities
Well, we have the geniuses….
6.8 billion people….

5.1 own cell phones….

4.1 own toothbrushes….
Security

Business
Intel

Global
Big Data

Cloud

Privacy

Consumerization

Social

Location

RealTime
SERVICE UPDATE
Desire2Learn
• On budget and on time
• Strong adoption by campuses
– 100% system availability in first year
– 50 million h...
Desire2Learn
• Intelligent agents available now
(think free predictive analytics)
• 7, 8, 9 campuses implementing D2L anal...
Central Banner
• New Banner Managed Services going very well:
– Campus control, cost effective, high availability
– 9 inst...
Banner Contract
• Up for renegotiation in 2017.
• Campuses who bought services are contractually
bound to those services u...
DegreeWorks
• All USG and TCSG institutions are
utilizing this software.
• 11 institutions are hosted by ITS.
• Complete c...
PeachNet
• Major Upgrade to backbone underway
from 2 -> 10 Gbps.
• Dual homing of institutions bid and work underway.
• Wo...
PeachNet
•
•
•
•

Storage as a service
Backup as a service
Virtual Data Centers as a service
Virtual Computers as a servic...
GALILEO
• New GALILEO Discovery Tool
(think Google of Steroids)
• Possible reinvestment in GALILEO
– Focus on affordable r...
Other Topics
Consumerization of IT
• Bring Your Own Device
Standard
• Cell Phone Stipends
• Mobility
– Ellucian
– N2N

• I...
Questions, Comments,
A Conversation?
Dr. Curtis A. Carver Jr.
Vice Chancellor and CIO
Board of Regents
t Success: An Update to the Georgia Southern IT Community
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t Success: An Update to the Georgia Southern IT Community

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This presentation examines the University System of Georgia pursue of student success and how technology supports that endeavor. From providing an update on the current state of technology to where we are headed, this presentation will provide a catalyst for discussion by interested faculty, students, and staff. Where we will be in ten years will be a very different place than where we are today and technology will play an increasingly important role in enabling that change. We live in transformational times for both technology and education and this presentation examines the interaction between technology and education.

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t Success: An Update to the Georgia Southern IT Community

  1. 1. Student Success: An Update to the Georgia Southern IT Community Dr. Curtis A. Carver Jr. Vice Chancellor and CIO Board of Regents
  2. 2. Agenda • System Update • Georgia Student Success • Future Trends • Services Update • Questions, Comments, a Conversation
  3. 3. ITS Services Service Availability Service 2013 20 Best Ideas to Steal:Governor’s Data Data Analytics 100.00% INGRESS Distance Ed 99.93% LMS Email 99.82% SharePoint 100.00% 99.98% PeachNet Financials (iS) Availability 99.99% 2013 ED-Tech Cover Article: PeachNet 99.98% Financials (PS) 99.88% Student 2013 GTA Innovation Award: The Advising Point GALILEO 100.00% Student Info System GIL 100.00% 2013 Information Week Top 500: #9 • Highest Ranked Educational Company • Highest Ranked Georgia-based Company 100.00% 99.95% 99.89%
  4. 4. GEORGIA STUDENT SUCCESS
  5. 5. Percent of Adults Age 25 to 34 Holding an Associate’s Degree or Higher Source: OECD Education at a Glance (2008); U.S. Census Bureau; American College Survey
  6. 6. The Organization for Economic Co-operation and Development http://www.oecd.org
  7. 7. Residential Experience Access Selective Experience Experience Student Success
  8. 8. Residential Experience Access Selective Experience Experience Student Success
  9. 9. I need a low cost, flexible higher educational experience that fits the rest of my lifestyle. Residential Experience Access Selective Experience Experience Student Success
  10. 10. I need an educational experience utilizing the latest technologies and graduate with no debt. Residential Experience Access Selective Experience Experience Student Success
  11. 11. I need a selective higher educational experience at one of the best institutions in the world. Residential Experience Access Selective Experience Experience Student Success
  12. 12. Delivery System Financial Model Affordable Resources ID Management Faculty Engagement Student Success Student Support Mobile Analytics Network Assessment
  13. 13. FUTURE TRENDS
  14. 14. Security Business Intel Global Big Data Cloud Privacy Consumerization Social Location RealTime
  15. 15. This space for rent by Chinese National Army. Please contact Dr. Curt Carver as we can read all his email anyway. PREMISE 1: GROWING THREAT
  16. 16. Emerging Threats (on a scale of 1 to 10) 10 United States, United Kingdom, Russia 7 China 3 Iran
  17. 17. Can You Defend Against 100,000 Professionally Trained Hackers?
  18. 18. Consider Mandiant Report on AG1 • Believed to be People Liberation Army Unit 61398. • State sponsored, state funded, state secret. • Since 2006, they have compromised 141 companies spanning 20 major industries. • Maintained access for an average of 356 days. Longest measured access was 1,764 days.
  19. 19. Focus on Nation States If a nation state wants to break into your system, will they?
  20. 20. Quiz • Question: What happens if you Google a system error? • Answer: Nation states run a site that provides guidance on answering a system error while attacking your computer.
  21. 21. First Rule of the Internet Agreement does not scale
  22. 22. Effect of the WWW on the Normal Curve of Behavior?
  23. 23. It is the best of times, for morons and geniuses alike.
  24. 24. Quick Recap We live in a world of growing threats where a battle for the truth rages conducted by morons and geniuses alike, operating from safe havens created by a flattening of the norms of human behavior which threaten the very existence of mankind…. [run-on but very depressing sentence continues]
  25. 25. Emerging Opportunities Well, we have the geniuses….
  26. 26. 6.8 billion people…. 5.1 own cell phones…. 4.1 own toothbrushes….
  27. 27. Security Business Intel Global Big Data Cloud Privacy Consumerization Social Location RealTime
  28. 28. SERVICE UPDATE
  29. 29. Desire2Learn • On budget and on time • Strong adoption by campuses – 100% system availability in first year – 50 million hits a day on ITS hosted services – more than 160 times a day per student – 15,000 concurrent sessions at any given time • Version 10.3 release in December
  30. 30. Desire2Learn • Intelligent agents available now (think free predictive analytics) • 7, 8, 9 campuses implementing D2L analytics • Functionality Support (think open enrollment) • MOOC Support (particularly state MOOCs) – Need more student registration support – Need more peer assessment support
  31. 31. Central Banner • New Banner Managed Services going very well: – Campus control, cost effective, high availability – 9 institutions in new model – Two more 2 institutions transitioning in FY15 • 1/3 of Banner Georgia Mods retired allowing increased focus on important mods like HOPE. • Increased communications with campus communities on desired functionality.
  32. 32. Banner Contract • Up for renegotiation in 2017. • Campuses who bought services are contractually bound to those services until 2017. • There is limited flexibility to prematurely curtail the contract.
  33. 33. DegreeWorks • All USG and TCSG institutions are utilizing this software. • 11 institutions are hosted by ITS. • Complete campus control and lowest possible cost. • Scribing available at no additional cost (2 scribes).
  34. 34. PeachNet • Major Upgrade to backbone underway from 2 -> 10 Gbps. • Dual homing of institutions bid and work underway. • Working on finding a dual path to the last institution (Coastal). • Department of Education is likely join PeachNet in FY15. Will create tremendous opportunities for USG.
  35. 35. PeachNet • • • • Storage as a service Backup as a service Virtual Data Centers as a service Virtual Computers as a service (maybe, soon, you tell me) • Services run about 25% less expensive than Amazon.
  36. 36. GALILEO • New GALILEO Discovery Tool (think Google of Steroids) • Possible reinvestment in GALILEO – Focus on affordable resources – New Library Management System – Possible greater inclusion of other educational state agencies
  37. 37. Other Topics Consumerization of IT • Bring Your Own Device Standard • Cell Phone Stipends • Mobility – Ellucian – N2N • IT Handbook – Change Management • Data – Regent Mobile App – Desire2Learn – Banner • Cloud – PeachNet – Amazon, Microsoft 365, Google, PeachNet
  38. 38. Questions, Comments, A Conversation? Dr. Curtis A. Carver Jr. Vice Chancellor and CIO Board of Regents
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