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A Minimal Viable Product that works 
How to set your goals, test your assumptions 
and not waste your time 
Olga Pavlovsky @Lplatebigcheese 
Bootstrap Seminars 21 October 2014
Why are you here?
Why do you need 
a product?
How much money do 
you have to invest in the 
product?
Your Goal 
Why are you doing this, really? 
! 
What do you want from your life? 
! 
What is your long term goal? 
!!! 
Does having a product company (or a High Growth Tech Startup) 
really get you to your LONG TERM goal?
I am assuming your short term goal 
is: to create and launch a product 
that people love and allows you to 
build a revenue generating 
company.
Please: sit back and think about 
the idea you have for your 
company and product. 
! 
Apply the rest of this presentation 
to that idea.
My argument: Don’t build one MVP. 
! 
Create MVP1. Prove the concept. 
Build MVP2. Make money. 
!
Your steps to reaching the goal 
! 
1. Create something you can SHOW to people 
! 
2. Get an OPINION on whether you have a business idea that solves 
a real problem 
! 
3. Set the list of prioritised features for your product 
! 
4. Create the first product that solves just enough of your target 
clients’ pain 
! 
5. Make money
The to do list 
! 
1. Create something you can SHOW to people 
Action: create MVP1. 
! 
2. Get an OPINION on whether you have a business idea that solves a 
real problem 
Action: go and speak with people about MVP1. Gather REAL data. 
! 
Go / No-Go decision 
! 
3. Set the list of prioritised features for your product 
Action: process the information gathered from speaking with people. 
! 
4. Create the first product that solves just enough of your target 
clients’ pain 
Action: create MVP2. 
! 
5. Make money 
Action: launch and grow MVP2.
What are you NOT trying to do?
Your non-goals 
! 
1. Waste time 
! 
2. Waste money 
! 
3. Fail for completely avoidable reasons because you are listening 
to your social conditioning, bad advice from people who don’t 
know what they’re talking about or just forgetting your goals.
Your non-to do list 
! 
1. Waste time 
Don’t: sit around thinking and not creating something to show. 
! 
2. Waste money 
Don’t: build too much or the wrong thing. 
! 
3. Fail for completely avoidable reasons because you are listening 
to your social conditioning, bad advice from people who don’t 
know what they’re talking about or just forgetting your goals. 
Don’t: just think this is going to be easy. You need to be on your 
toes at all times.
The most common mistakes I see 
founders making 
! 
1. Wasting time 
Not concentrating on the project full time, or directing energy into the 
wrong activities. 
! 
2. Wasting money 
Hiding behind the creation of a product and not speaking to anyone. 
! 
3. Failing for completely avoidable reasons 
Mistake: getting defensive about problems raised by users, 
Mistake: not listening to the real data, 
Mistake: getting too emotional. 
! 
Remember: the goal of MVP1 is to gather REAL DATA and OPINION fast. 
! 
Then, proceed only if you feel you’re genuinely on a positive track.
Why can I help you?
[insert life story here]
Lessons you can learn from my life lessons 
! 
1. Don’t waste time 
If you’re in the right place at the right time, act. 
! 
2. Don’t waste money 
Sell, from day 1. Don’t ever act like money grows on trees. It 
doesn’t. 
! 
3. Don’t fail for completely avoidable reasons. 
• Use. Real. Data. 
• Only stop when you get the right answer. 
• Trust your intuition (System 2 becomes System 1). 
Book: Thinking Fast and Slow, by Daniel Kahneman.
Some of the world thinks on similar lines 
!! 
The best things to read - priceless books: 
! 
“The Four Steps to the Epiphany” - Steve Blank 
! 
“Lean Startup” - Eric Reis 
! 
“Traction” - Gabriel Weinberg & Justin Mares 
! 
“Dream, Design, Surf “- Marcelo Bravo
And 
! 
There’s one more thing.
Where are you now?
Where are you now? 
What will happen if you start building right now, with only the 
information you have so far about your users?
Success is a process
But it all start out with 
the MVP (1 & 2)
Strategising is your friend 
Design in your friend 
Planning is your friend 
! 
BUT 
! 
Time waits for no man 
! 
And “if I had more time I would have 
written a shorter letter”
Your MVP is not a stand-alone project. 
It’s just a leg of the journey (a critical one). 
! 
! 
Today: build Tetris. 
! 
When you’re rich: build Grand Theft Auto V.
Now: the formula. 
! 
How to research, design and build your 
MVP in record time
At Imaginary Cloud, we believe that the process of product creation has 5 key steps 
Completing each of these steps in the right order provides the greatest chance of your 
product being a success: high quality, on time and on budget. 
CONCEPT STRATEGY DESIGN BUILD GROW 
The Product Design Process addresses the “Concept” stage of the 
product creation journey and delivering you the full design concept 
After completing this successfully you will be able to move on to 
the “Strategy” phase, knowing that you have tested and validated 
your product assumptions with an expert design and development 
team.
The Product Design Process 
Concept 
! 
Research 
1. Industry research (benchmark) 
2. User research 
Strategy 
3. Value proposition and your features list 
Design 
4. User journeys 
5. Mood-board 
6. Design 
7. Technology & project plan 
! 
Build 
8. Implementation 
! 
… and then Grow
The Product Design Process 
The small print 
Each step is: 
- essential 
- dependent on those prior 
- needs to be managed against your goals 
!! 
Your goal at the end of this entire process: a completed MVP2 
or diversion of attention to another project.
1. Industry benchmark 
What are all the alternatives? 
Where is the gap? (and… is there a gap?)
2. User research 
Who are your target clients/customer? Early adopters? 
What are their motivations? What is their top problem?
3. Value Proposition 
What is the value proposition for your target users? 
Which one is the easiest to deliver and attracts the right people? 
This is the best tool I have seen to help you do this
3. Value Proposition = Feature List 
PLEASE LISTEN CAREFULLY 
!! 
The Value Proposition is delivered through one, or a number of 
features. 
! 
Each feature can do one, or more, of the following things: 
1. Acquisition 
2. Retention 
3. Revenue 
4. Remarkability 
! 
Each feature takes time to create. 
! 
So, using your prior research, you need to: 
- define the real value proposition 
- identity the features that deliver this, or parts of it 
- prioritise them
3. The method for prioritising you features 
VALUE 
PROPOSITION 
Specific to this 
audience 
GOALS 
to activate 
the value 
proposition 
LOCATION 
of user when 
needing your 
product’s help 
to achieve 
goal 
PROCESS 
What steps 
must user 
take to 
achieve goal? 
EXPERIENCE 
How can you 
make each of 
those 
processes 
really simple? 
FEATURE 
What’s the 
feature you’re 
going to 
build? 
Acquisition Retention Revenue Remarkability # 
Audience 
1 
(Name) 
Goal 1 
Device(s) in 
use: 
Goal 2 
Device(s) in 
use: 
Goal 3 
Device(s) in 
use: 
(C) Imaginary Cloud 2014
3. Value Proposition -> prioritised feature list
3. Prioritised feature list = closing this
4. User journeys 
CREATION TOOL CATALOG ONE-VIEW 
CATALOG | COLLECTED COVVERS 
CATALOG | COLLECTED COVVERS 
Account Name | Inbox 
CREATE | CATALOG | DISCOVER | STORE 
Name 
Description 
blablablablablablablabl 
ablablablablablablabla 
blablablablablablabla 
Sharing options 
Private | Public 
Edit Covver 
View Mode 
CREATE ACCOUNT | SIGN UP 
Name 
Description 
blablablablablabl 
ablablablablabla 
blablablablablabl 
ablablablablabla 
View 
Mode 
ADD TO MY ACCOUNT 
Account Name | Inbox 
CREATE | CATALOG | DISCOVER | STORE 
Name 
What do your users need to do to “get” the value proposition? 
Can you shorten and simplify this? What can users get in one click? 
Owner's view 
User 1 shares 
with user 2 
Description 
blablablablablabla 
blablablablablabla 
blablablablablabla 
blablablabla 
View Mode 
ADD INSIDE PAGES 
Toolbar V2 
User 1 
creates 
User 1 
view 
User 2 
Add to account 
Visitor's view
5. Moodboard 
Really useful, especially for 
helping you pitch your vision. 
!! 
Honestly, if done efficiently, 
this is ample time won.
6. Graphic Design 
Option 1: design the interfaces and make them “work” 
Sell the vision and help people imagine their problem is being solved
6. Graphic Design 
Option 2 
! 
Design a Brochure 
Use a company such as Hippoprint to create a small print sample of 
physical brochures. 
!! 
Option 3 
! 
Design a landing page with great content and a way for people to express 
their interest 
Use Launchrock, or other templates. 
! 
Work fast. Be pragmatic. 
But remember, your message must be clear and brilliantly expressed to 
ensure people understand the concept.
6. Graphic Design: Tools for mock ups 
There are literally hundreds of tools which can help you create sketches 
and wireframes which are “interactive”. 
! 
You need to choose one which matches your team capabilities and needs: 
! 
Ask: 
1. Will I, or a qualified designer be using it? 
2. Will I be doing this for the web or mobile? 
3. Will I be branding it, or just telling a nice story? 
4. Will the OPINIONS I gather from MVP1 help me decide to move onto 
MPV2 where I gather real data by trying to sell people something? 
!
Now that MVP1 is complete… 
1. Set your assumptions 
Do people really have the problem you’re convinced is there? 
How do they solve it now? 
Would they pay to solve it? 
How much would they pay to solve it? 
Observe: who will actually pay to solve it? 
!! 
Survey as many people as possible. 
What is statistically significant to you? 
! 
Be honest with yourself about the results. 
!
If all goes well, if you prove your 
assumptions with real information… 
! 
Then GO TO MVP2
If you have doubts, confront them 
now. And act now.
7. Technology and project plan 
This is for MVP2 where you want to actually put something on the web or 
on mobile and get people to part with their time and cash. 
! 
You need to be aware of the following stack in software: 
!!!!!!!!!!!! Make the right choice given your confidence in the idea following MVP1, 
Product 
(Shopify) 
Super 
fast Very 
rigid 
Framework 
(Ruby 
on 
Rails) 
Speeds 
you 
up Flexible 
for 
a 
defined 
purpose 
Language 
(Ruby) 
Pretty 
slow Completely 
flexible 
your team’s technical capabilities and financial circumstances
8. Technical implementation 
This is a whole other subject… 
! 
There’s a whole body of literature out there - please do your research. 
!! 
But the basics: 
! 
1. Find someone who knows what they’re doing. 
! 
2. Check that they really do know what they’re doing. 
! 
3. Keep on checking they know what they’re doing. 
!! 
Beware of compromise - it will cost you later.
Launch and Grow 
!! 
Not the subject of this talk… but a subject you must become expert in. 
This is now your full time job. 
!!! 
Please remember this book: 
! 
“Traction” by Gabriel Weinberg & Justin Mares
How much should you spend on MVPs? 
MVP1: keep it to a few hundred pounds at most. 
! 
MVP2: try to keep it to one month of development, or maximum of two. 
[NB if you have a CTO or are really approaching this with a solid 
understanding of technology, the architecture will take more time. But I 
strongly recommend your first features take just a month or two to build). 
!! 
Why should you keep the spend low? 
In my experience, two things usually happen: 
1. You will throw the first product away 
2. You will discover you could have done things much, much more 
simply than you did, and you’ll change a lot. 
!!!!
How much do real people spend? 
I have observed that there is a calculation that can be done to see if your 
MVP costs are aligned with your place in the product’s journey. 
!! 
MVP cost = customer expectations + idea confidence + circumstances 
!! 
£2,000 = (huge problem, low expectations) + (founder new to market) 
+ (needs investment to continue building product) 
!! 
£100,000 = (customers are CEOs of banks) 
+ (founder has excellent connections) + (founder has cash to invest) 
! 
In both cases, it took about 12 months of full time work from day 1 for the 
businesses to be self-sufficient (i.e. allowing the founders to focus on 
them full time)
If you take away just three things 
today, please make it these:
Our friend, the design lozenge
The method for prioritising features 
VALUE 
PROPOSITION 
Specific to this 
audience 
GOALS 
to activate 
the value 
proposition 
LOCATION 
of user when 
needing your 
product’s help 
to achieve 
goal 
PROCESS 
What steps 
must user 
take to 
achieve goal? 
EXPERIENCE 
How can you 
make each of 
those 
processes 
really simple? 
FEATURE 
What’s the 
feature you’re 
going to 
build? 
Acquisition Retention Revenue Remarkability # 
Audience 
1 
(Name) 
Goal 1 
Device(s) in 
use: 
Goal 2 
Device(s) in 
use: 
Goal 3 
Device(s) in 
use: 
(C) Imaginary Cloud 2014
And build Tetris 
not GTA V
Thank you! 
@Lplatebigcheese 
Olga Pavlovsky 
COO, @Imaginary_Cloud

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A Minimum Viable Product That Works

  • 1. A Minimal Viable Product that works How to set your goals, test your assumptions and not waste your time Olga Pavlovsky @Lplatebigcheese Bootstrap Seminars 21 October 2014
  • 2. Why are you here?
  • 3. Why do you need a product?
  • 4. How much money do you have to invest in the product?
  • 5. Your Goal Why are you doing this, really? ! What do you want from your life? ! What is your long term goal? !!! Does having a product company (or a High Growth Tech Startup) really get you to your LONG TERM goal?
  • 6. I am assuming your short term goal is: to create and launch a product that people love and allows you to build a revenue generating company.
  • 7. Please: sit back and think about the idea you have for your company and product. ! Apply the rest of this presentation to that idea.
  • 8. My argument: Don’t build one MVP. ! Create MVP1. Prove the concept. Build MVP2. Make money. !
  • 9. Your steps to reaching the goal ! 1. Create something you can SHOW to people ! 2. Get an OPINION on whether you have a business idea that solves a real problem ! 3. Set the list of prioritised features for your product ! 4. Create the first product that solves just enough of your target clients’ pain ! 5. Make money
  • 10. The to do list ! 1. Create something you can SHOW to people Action: create MVP1. ! 2. Get an OPINION on whether you have a business idea that solves a real problem Action: go and speak with people about MVP1. Gather REAL data. ! Go / No-Go decision ! 3. Set the list of prioritised features for your product Action: process the information gathered from speaking with people. ! 4. Create the first product that solves just enough of your target clients’ pain Action: create MVP2. ! 5. Make money Action: launch and grow MVP2.
  • 11. What are you NOT trying to do?
  • 12. Your non-goals ! 1. Waste time ! 2. Waste money ! 3. Fail for completely avoidable reasons because you are listening to your social conditioning, bad advice from people who don’t know what they’re talking about or just forgetting your goals.
  • 13. Your non-to do list ! 1. Waste time Don’t: sit around thinking and not creating something to show. ! 2. Waste money Don’t: build too much or the wrong thing. ! 3. Fail for completely avoidable reasons because you are listening to your social conditioning, bad advice from people who don’t know what they’re talking about or just forgetting your goals. Don’t: just think this is going to be easy. You need to be on your toes at all times.
  • 14. The most common mistakes I see founders making ! 1. Wasting time Not concentrating on the project full time, or directing energy into the wrong activities. ! 2. Wasting money Hiding behind the creation of a product and not speaking to anyone. ! 3. Failing for completely avoidable reasons Mistake: getting defensive about problems raised by users, Mistake: not listening to the real data, Mistake: getting too emotional. ! Remember: the goal of MVP1 is to gather REAL DATA and OPINION fast. ! Then, proceed only if you feel you’re genuinely on a positive track.
  • 15. Why can I help you?
  • 17. Lessons you can learn from my life lessons ! 1. Don’t waste time If you’re in the right place at the right time, act. ! 2. Don’t waste money Sell, from day 1. Don’t ever act like money grows on trees. It doesn’t. ! 3. Don’t fail for completely avoidable reasons. • Use. Real. Data. • Only stop when you get the right answer. • Trust your intuition (System 2 becomes System 1). Book: Thinking Fast and Slow, by Daniel Kahneman.
  • 18. Some of the world thinks on similar lines !! The best things to read - priceless books: ! “The Four Steps to the Epiphany” - Steve Blank ! “Lean Startup” - Eric Reis ! “Traction” - Gabriel Weinberg & Justin Mares ! “Dream, Design, Surf “- Marcelo Bravo
  • 19. And ! There’s one more thing.
  • 21. Where are you now? What will happen if you start building right now, with only the information you have so far about your users?
  • 22. Success is a process
  • 23. But it all start out with the MVP (1 & 2)
  • 24. Strategising is your friend Design in your friend Planning is your friend ! BUT ! Time waits for no man ! And “if I had more time I would have written a shorter letter”
  • 25. Your MVP is not a stand-alone project. It’s just a leg of the journey (a critical one). ! ! Today: build Tetris. ! When you’re rich: build Grand Theft Auto V.
  • 26. Now: the formula. ! How to research, design and build your MVP in record time
  • 27. At Imaginary Cloud, we believe that the process of product creation has 5 key steps Completing each of these steps in the right order provides the greatest chance of your product being a success: high quality, on time and on budget. CONCEPT STRATEGY DESIGN BUILD GROW The Product Design Process addresses the “Concept” stage of the product creation journey and delivering you the full design concept After completing this successfully you will be able to move on to the “Strategy” phase, knowing that you have tested and validated your product assumptions with an expert design and development team.
  • 28. The Product Design Process Concept ! Research 1. Industry research (benchmark) 2. User research Strategy 3. Value proposition and your features list Design 4. User journeys 5. Mood-board 6. Design 7. Technology & project plan ! Build 8. Implementation ! … and then Grow
  • 29. The Product Design Process The small print Each step is: - essential - dependent on those prior - needs to be managed against your goals !! Your goal at the end of this entire process: a completed MVP2 or diversion of attention to another project.
  • 30. 1. Industry benchmark What are all the alternatives? Where is the gap? (and… is there a gap?)
  • 31. 2. User research Who are your target clients/customer? Early adopters? What are their motivations? What is their top problem?
  • 32. 3. Value Proposition What is the value proposition for your target users? Which one is the easiest to deliver and attracts the right people? This is the best tool I have seen to help you do this
  • 33. 3. Value Proposition = Feature List PLEASE LISTEN CAREFULLY !! The Value Proposition is delivered through one, or a number of features. ! Each feature can do one, or more, of the following things: 1. Acquisition 2. Retention 3. Revenue 4. Remarkability ! Each feature takes time to create. ! So, using your prior research, you need to: - define the real value proposition - identity the features that deliver this, or parts of it - prioritise them
  • 34. 3. The method for prioritising you features VALUE PROPOSITION Specific to this audience GOALS to activate the value proposition LOCATION of user when needing your product’s help to achieve goal PROCESS What steps must user take to achieve goal? EXPERIENCE How can you make each of those processes really simple? FEATURE What’s the feature you’re going to build? Acquisition Retention Revenue Remarkability # Audience 1 (Name) Goal 1 Device(s) in use: Goal 2 Device(s) in use: Goal 3 Device(s) in use: (C) Imaginary Cloud 2014
  • 35. 3. Value Proposition -> prioritised feature list
  • 36. 3. Prioritised feature list = closing this
  • 37. 4. User journeys CREATION TOOL CATALOG ONE-VIEW CATALOG | COLLECTED COVVERS CATALOG | COLLECTED COVVERS Account Name | Inbox CREATE | CATALOG | DISCOVER | STORE Name Description blablablablablablablabl ablablablablablablabla blablablablablablabla Sharing options Private | Public Edit Covver View Mode CREATE ACCOUNT | SIGN UP Name Description blablablablablabl ablablablablabla blablablablablabl ablablablablabla View Mode ADD TO MY ACCOUNT Account Name | Inbox CREATE | CATALOG | DISCOVER | STORE Name What do your users need to do to “get” the value proposition? Can you shorten and simplify this? What can users get in one click? Owner's view User 1 shares with user 2 Description blablablablablabla blablablablablabla blablablablablabla blablablabla View Mode ADD INSIDE PAGES Toolbar V2 User 1 creates User 1 view User 2 Add to account Visitor's view
  • 38. 5. Moodboard Really useful, especially for helping you pitch your vision. !! Honestly, if done efficiently, this is ample time won.
  • 39. 6. Graphic Design Option 1: design the interfaces and make them “work” Sell the vision and help people imagine their problem is being solved
  • 40. 6. Graphic Design Option 2 ! Design a Brochure Use a company such as Hippoprint to create a small print sample of physical brochures. !! Option 3 ! Design a landing page with great content and a way for people to express their interest Use Launchrock, or other templates. ! Work fast. Be pragmatic. But remember, your message must be clear and brilliantly expressed to ensure people understand the concept.
  • 41. 6. Graphic Design: Tools for mock ups There are literally hundreds of tools which can help you create sketches and wireframes which are “interactive”. ! You need to choose one which matches your team capabilities and needs: ! Ask: 1. Will I, or a qualified designer be using it? 2. Will I be doing this for the web or mobile? 3. Will I be branding it, or just telling a nice story? 4. Will the OPINIONS I gather from MVP1 help me decide to move onto MPV2 where I gather real data by trying to sell people something? !
  • 42. Now that MVP1 is complete… 1. Set your assumptions Do people really have the problem you’re convinced is there? How do they solve it now? Would they pay to solve it? How much would they pay to solve it? Observe: who will actually pay to solve it? !! Survey as many people as possible. What is statistically significant to you? ! Be honest with yourself about the results. !
  • 43. If all goes well, if you prove your assumptions with real information… ! Then GO TO MVP2
  • 44. If you have doubts, confront them now. And act now.
  • 45. 7. Technology and project plan This is for MVP2 where you want to actually put something on the web or on mobile and get people to part with their time and cash. ! You need to be aware of the following stack in software: !!!!!!!!!!!! Make the right choice given your confidence in the idea following MVP1, Product (Shopify) Super fast Very rigid Framework (Ruby on Rails) Speeds you up Flexible for a defined purpose Language (Ruby) Pretty slow Completely flexible your team’s technical capabilities and financial circumstances
  • 46. 8. Technical implementation This is a whole other subject… ! There’s a whole body of literature out there - please do your research. !! But the basics: ! 1. Find someone who knows what they’re doing. ! 2. Check that they really do know what they’re doing. ! 3. Keep on checking they know what they’re doing. !! Beware of compromise - it will cost you later.
  • 47. Launch and Grow !! Not the subject of this talk… but a subject you must become expert in. This is now your full time job. !!! Please remember this book: ! “Traction” by Gabriel Weinberg & Justin Mares
  • 48. How much should you spend on MVPs? MVP1: keep it to a few hundred pounds at most. ! MVP2: try to keep it to one month of development, or maximum of two. [NB if you have a CTO or are really approaching this with a solid understanding of technology, the architecture will take more time. But I strongly recommend your first features take just a month or two to build). !! Why should you keep the spend low? In my experience, two things usually happen: 1. You will throw the first product away 2. You will discover you could have done things much, much more simply than you did, and you’ll change a lot. !!!!
  • 49. How much do real people spend? I have observed that there is a calculation that can be done to see if your MVP costs are aligned with your place in the product’s journey. !! MVP cost = customer expectations + idea confidence + circumstances !! £2,000 = (huge problem, low expectations) + (founder new to market) + (needs investment to continue building product) !! £100,000 = (customers are CEOs of banks) + (founder has excellent connections) + (founder has cash to invest) ! In both cases, it took about 12 months of full time work from day 1 for the businesses to be self-sufficient (i.e. allowing the founders to focus on them full time)
  • 50. If you take away just three things today, please make it these:
  • 51. Our friend, the design lozenge
  • 52. The method for prioritising features VALUE PROPOSITION Specific to this audience GOALS to activate the value proposition LOCATION of user when needing your product’s help to achieve goal PROCESS What steps must user take to achieve goal? EXPERIENCE How can you make each of those processes really simple? FEATURE What’s the feature you’re going to build? Acquisition Retention Revenue Remarkability # Audience 1 (Name) Goal 1 Device(s) in use: Goal 2 Device(s) in use: Goal 3 Device(s) in use: (C) Imaginary Cloud 2014
  • 53. And build Tetris not GTA V
  • 54. Thank you! @Lplatebigcheese Olga Pavlovsky COO, @Imaginary_Cloud