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Catch ’Em and Keep ’Em: Revitalizing the Store in a Cross-Channel World. ...
Catch ’Em and Keep ’Em: Revitalizing the Store in a Cross-Channel World.
Based on original research conducted by Cisco IBSG in the U.S. and U.K., cross-channel shopping demands a new approach to win customers and capture wallet.
More info: http://www.cisco.com/web/about/ac79/retailcpg/nrf-2012.html
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