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C o urage. You can call it character.
You can call it determination.
Or you can just call it guts. But courage
changes everything. Ask any rider.
It’s the stuff that gives you the conf idence
to power forward, seize the road and
live your dream. And it’s at the heart of
every hard decision. 2009 was a year
that called on Harley - Davidson to focus
our direction, move boldly and do the
right things to f uel our future.
After all, there’s a reason we’ve been
around 107 years. We know what it
takes to succeed.

HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT
CONTINUOUS IMPROVEMENT                          ONE COMPANY, ONE TEAM, ONE DIRECTION           moving with appropriate urgency and mak-
                                                                                                                                               We also believe we have significant oppor-       When my journey here at Harley-Davidson        ing great progress toward our goal to do

COURAGE, FOCUS
                                                                                                                                               tunity to run our business more effec-          began last May, it was obvious that people     just that. We appreciate the trust you have
                                                                                                                                               tively and efficiently through continuous        were passionate about the brand. As I have     placed in us to move this company forward.

AND DIRECTION.                                                                                                                                 improvement in manufacturing, product
                                                                                                                                               development and business operations.
                                                                                                                                                                                               had the opportunity to get to know our cus-
                                                                                                                                                                                               tomers, dealers and employees, join them at
                                                                                                                                                                                                                                                While there is still plenty of hard work
                                                                                                                                                                                                                                              ahead, I could not feel better about the
                                                                                                                                                  Our focus on continuous improvement          rallies and events and ride with them, it is   progress we have made and the path we
                                                                                                                                               goes beyond simply reducing costs. It           clear the passion is far stronger and deeper   have chosen.
                                                                                                                                               extends to our ability to deliver the right     than anything I could ever have imagined.
DEAR FELLOW SHAREHOLDERS : In the worst economic downturn in decades, 2009 was a year                                                          bikes to the right markets at the right            All of us at Harley-Davidson are fully      Sincerely,
                                                                                                                                               time, an essential capability when it comes     committed—as one company, working as
that required Harley-Davidson to respond with tough, courageous decisions.
                                                                                                                                               to customer satisfaction and effectively        one team and pulling in one direction—to
   We had two key priorities. First, we executed on our strategy to manage the business                                                        managing supply in line with demand.            doing the right things for this company
effectively in the near term and address the immediate challenges. But we needed to                                                               The transformation currently underway        and for the collective future of all stake-
                                                                                                                                               at our vehicle operations in York, Pa., dem-    holders. By aligning the organization          K EITH E. WANDE L L
                                                                                                                                                                                                                                                  TH
do more than simply persevere. We needed to establish a bold, clear strategic direction                                                        onstrates our commitment to reshaping           behind a clear strategic direction, we are
                                                                                                                                                                                                                                              PRES I DEN T AND
                                                                                                                                                                                                                                                   S
                                                                                                                                                                                                                                              CH I EF EX ECUT I VE OF F ICER

that would maximize our opportunities going forward and restore the Company as a                                                               the face of Harley-Davidson manufacturing,
                                                                                                                                               with much greater flexibility and significant
strong business that could consistently grow over the long haul. We set that direction,                                                        savings from a more efficient operation.
and the word that best describes our new strategy is “focus. ”                                                                                    Just as important is the transformation
                                                                                                                                               under way in Harley-Davidson product
                                                                                                                                               development. Our work focuses on product
We wasted no time in bringing this strategy     to 2008. Managing supply in line with          HIGH-POTENTIAL BRAND                            selection, cost reduction and time compres-
to life, moving quickly to focus our resourc-   demand remains a top priority as a key         The heart of our strategy is our strong         sion, to reduce time to market and consis-
es behind the unique strengths and growth       underpinning of brand strength.                belief that focusing our investment behind      tently deliver on customer expectations.
potential of the Harley-Davidson brand.            We embarked on a major consolidation        the powerful Harley-Davidson brand pro-            These actions represent important early
   In light of the 2009 landscape and the       and restructuring of our production            vides a superior path to tapping the full       steps in what will be an ongoing journey
actions we took, our 2009 financial results      operations to get our cost structure right     potential of the brand and to sustained         in continuous improvement.
were not surprising. Income from con-           at lower volumes.                              long-term growth. The Harley-Davidson
tinuing operations of $70.6 million, or            We also succeeded in obtaining the fund-    brand consistently ranks among the stron-       THE ROAD AHEAD
$0.30 per share, decreased 89.7 percent         ing needed to support the lending activities   gest globally, across many demographic          2009 was indeed a year that tested our
from the prior year, on a 23.1 percent          of Harley-Davidson Financial Services—         groups. Even in today’s more practical,         company, but it was also a year of genuine
drop in revenue from motorcycles and            another priority for us in 2009. Our ability   cautious consumer environment, people           achievement as we embarked on a new
related products to $4.29 billion. These        to fund motorcycle loans for customers was     of all ages and backgrounds still dream         course. It was a year in which we took
results primarily reflect the impact of re-      a key strategic advantage in 2009 and was      about the Harley-Davidson experience.           many courageous actions to position
duced motorcycle shipments, restructuring       one of the reasons for our market share        We see great potential to drive growth          Harley-Davidson for the future.
and Buell exit costs, and non-cash charges      growth during the year. As a result of our     globally and in the U.S. through unique            Our accomplishments were possible only
related to Harley-Davidson Financial Ser-       actions, HDFS is on much stronger footing,     products and experiences, both through          through the hard work, unwavering spirit
vices. When the loss from MV Agusta             and we believe we have provided for its        outreach to new customers and our com-          and dedication of our employees, dealers
discontinued operations is included, the        anticipated funding needs for 2010.            mitment to core customers.                      and suppliers, who focus every day on
Company reported a full-year net loss of                                                          Our strategy is multi-generational and       delivering an outstanding experience for
$55.1 million. At the same time, even with      STRATEGIC FOCUS                                multi-cultural. It calls for us to grow sales   our customers. I thank all the members
the decrease in profitability due to the        Looking out across a longer horizon, in        to our core customers, while growing sales      of our team for their many contributions.
reduction in motorcycle shipments and           October we unveiled our long-term “Deliv-      to outreach customers at a faster rate.            As we execute on our strategy, we do not
restructuring spending, the Company’s           ering Results Through Focus” business          Our Dark Custom products, including             promise easy solutions. Consumers will
continuing operations generated $609 mil-       strategy, with its four pillars: growth,       the Iron 883, are a strong draw for young       likely continue to be cautious in an economic
lion in cash flow from operating activities      continuous improvement, leadership de-         adults, and motorcycles like the Street         environment that remains challenging.
in 2009. This speaks well for the ability       velopment and sustainability. As part of       Glide, Tri Glide and Electra Glide Ultra           However, we believe our strategy and
to generate cash, even in a challenging         this strategy to focus our efforts, we         Limited have earned the ongoing com-            the performance measures we have laid out
business environment.                           announced we would exit from the Buell         mitment of core riders.                         are based on an appropriate and prudent
                                                product line and sell MV Agusta, focusing         In international markets we plan to add      approach to the market. Delivering on our
ADDRESSING THE IMMEDIATE CHALLENGES             our resources on the Harley-Davidson           100 to 150 dealer points through 2014 ,         plans will take discipline, determination and
To address the immediate challenges of          brand, which includes continuing to            and in the same period increase inter-          intense focus, but we are confident we can
2009 and the deep recession, we decreased       expand the brand globally.                     national retail unit sales to more than 40      achieve our goals through our strategy.
Harley-Davidson motorcycle shipments to                                                        percent of total retail unit sales, up from
dealers by nearly 27 percent compared                                                          about 33 percent in 2009.
02   HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT                                                                                                                                                                              03




                                                                                                                                               GROWTH   Harley-Davidson is not only one of the strongest brands in the world,
                                                                                                                                               it is also, we believe, a brand with tremendous untapped potential. We have
                                                                                                                                               chosen to focus our investments behind the Harley-Davidson brand because
                                                                                                                                               we believe it provides a superior means for realizing the substantial long-
                                                                                                                                               term opportunities of the global motorcycle industry.




                                                                                                                                               CONTINUOUS IMPROVEMENT    We do many things very well at Harley-Davidson. But
                                                                                                                                               the reality is that there is tremendous opportunity to do many things even
                                                                                                                                               better—in our product development, our business processes and our manufac-
                                                                                                                                               turing operations. Continuous improvement is about much more than reducing
                                                                                                                                               costs. We are driving out unnecessary steps and complexity and building in
                                                                                                                                               greater flexibility and efficiency in a product’s path from design to dealership.
                                                                                                                                               It’s how we get better at managing supply and demand, continuously improving
                                                                                                                                               quality, and responding faster and more effectively to the needs of our markets
                                                                                                                                               and the desires of riders.




                                                                                                                                               LEADERSHIP DEVELOPMENT The third pillar of our strategy is leadership develop-
                                                                                                                                               ment, the foundation for our ability to compete and win for decades to come.
                                                                                                                                               We will only succeed with great people—individuals who will challenge the
 The future is calling. And it’s asking more      At a high level, we will expand our strength   WE BELIEVE OUR STRATEGY WILL                  status quo, and who are creative, collaborative and accountable. To fulfill our
 from us than ever before. In 2009, we            as one of the most customer-centered           EXPAND OUR STRENGTH AS ONE OF
 answered the call with Harley-Davidson’s         brands in the world, anchor our leader-        THE MOST CUSTOMER - CENTERED                  brand and business potential, we must prepare strong, committed leaders
 go-forward business strategy to “Deliver         ship of the custom touring and cruiser         BRANDS IN THE WORLD.                          who live our values and deliver every day.
 Results Through Focus.”                          motorcycle segments, and develop rel-
                                                                                                   These are fundamental points on a strate-
                                                  evant products to attract customers in
WE’RE MOVING ON FOUR FRONTS                       new demographic segments. We’ll expand
                                                                                                 gic agenda that we must execute in order
TO POSITION HARLEY- DAVIDSON                      our global presence by accelerating our
                                                                                                 to maximize our potential and take full
FOR SUSTAINED, MEANINGFUL,                        reach into key international markets.
                                                                                                 advantage of our opportunities. In short,
LONG - TERM RESULTS.                              And, of course, we remain highly committed
                                                                                                 our strategy to deliver results through
                                                                                                 focus is about delivering the full Harley-
 Based on four pillars—growth, continuous         to our core customers. From product
 improvement, leadership development and          development to manufacturing to our
                                                                                                 Davidson experience in a harder-working,      SUSTAINABILITYThe stature of our company— and the visibility of our brand in
                                                                                                 smarter and more effective way.
 sustainability— our strategy has a single-       dealer network, we are concentrating on                                                      society—gives Harley-Davidson a particular obligation to seize the opportunities
 minded focus on the unique strengths of          motorcycles and market activities that
 the Harley-Davidson brand, coupled with          create new demand for our motorcycles                                                        of sustainability and giving back. We are continually expanding the ways in
 an unprecedented commitment of efforts           and related products.                                                                        which we incorporate social and environmental responsibility in our work, our
 and resources to enhance productivity,
 profitability and value.
                                                                                                                                               manufacturing processes and our products.
04   HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT




MACHINES THAT
FIT THE MINDSET.




Everyone has a vision of what a Harley-           Tri Glide™ and motorcycles from Custom
Davidson® motorcycle should be. And as            Vehicle Operations™ deliver a premium
we build on our position as the leader of         experience for our core customers, giving
two-wheeled authenticity, we’re looking           them reasons to trade up and ways to
deep into the dreams of new riders, long-         extend the ride. And through customiza-
time customers and young customers alike          tion and MotorClothes® riding gear, each
to develop motorcycles that fit individual         riding experience can truly be individu-
lives and lifestyles.                             alized to fit the owner’s mindset.
   There’s a powerful reason for this
approach: it works. Motorcycles are all           THE DISCIPLINE OF PRODUCT DE VELOPMENT
about emotion, and no motorcycles inspire         The best companies do more than move
as much of it as ours.                            the market; they move ahead of it. To
                                                  further strengthen our effectiveness at
THE RIDE COMES F IRST                             delivering twist-of-the-throttle emotion
More than ever, we’re developing prod-            to diverse customers, we are transforming
ucts that appeal across generations and           product development in ways that sharpen
cultures. Dark Custom™ bikes like the Iron        our focus on what riders want, deliver
883™ and the new Forty-Eight,™ with               relevant products in each global market,
their stripped-down, rebellious attitude,         improve speed to market and grow our
are drawing in young adult riders. Prod-          family of riders.
ucts like the Electra Glide® Ultra Limited,




                                                               Inspiration comes in many shapes
                                                  T O P & B OT T OM
                                                  and colors; the 2010 CVO™ Ultra Classic® Electra
                                                  Glide motorcycle in Scarlet Red Pearl with Dark
                                                  Slate flames for an ultimate custom
                                                  touring ride, and the Iron 883 motorcycle, with
                                                  its blacked-out street smarts.
06   HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT                                                                                                                                                                                                                                               07




A BOND THAT HAS
                                                                                                                                                                                                                                                                                                ®
                                                                                                                                                             The devotion of our most loyal custom-     EXPANDING THE COMMUNITY                       with them. The Harley Owners Group,
                                                                                                                                                             ers has brought us a long way. Their       We’re highly committed to keeping the         now with more than a million members

NO BOUNDARIES.                                                                                                                                               passion will continue to be a powerful
                                                                                                                                                             force. We see it in the motorcycles they
                                                                                                                                                                                                        Harley-Davidson experience rich and re-
                                                                                                                                                                                                        warding for our current riders and extend-
                                                                                                                                                                                                                                                      in 1,458 chapters globally, is a compelling
                                                                                                                                                                                                                                                      connection with riders wherever our mo-
                                                                                                                                                                                                                                                                             ®
                                                                                                                                                             ride, the individuality they express and   ing their journey. We’re also focused on      torcycles travel. H.O.G. riding events like
                                                                                                                                                             their dedication to the ultimate riding    bringing in more riders like them. In fact,   Million Mile Monday and the Pony Express
                                                                                                                                                             experience. When you have such an          about a third of new Harley-Davidson          Ride, and rallies from China to South
                                                                                                                                                             expansive and devoted global community     motorcycle purchasers in the core rider       Carolina, keep our most passionate cus-
                                                                                                                                                             of riders, it’s more than a business ad-   segment are either new to motorcycling        tomers riding more. We’re also staying
                                                                                                                                                             vantage; it’s an obligation we take very   or coming to us from other brands.            close to customers at major events like
                                                                                                                                                             seriously to exceed expectations.            Naturally, our motorcycles are key to       Daytona and Sturgis, where we’re dial-
L E F T Dave Grohl of the band Foo Fighters with his   CENTERMany customer journeys lead to Milwaukee.   FAR RIG H T Harley Owners Group members in China,                                              attracting these riders, and so are the       ing up our focus to deliver a custom rally
                                            ®
customized 2009 Tri Glide™ Ultra Classic, his          Randy Haase stops at Harley-Davidson’s Juneau     taking it to the streets at the country’s second                                               great rides, rallies and events that go       experience like never before.
latest motorcycle acquisition—one of five Harley-       Avenue headquarters.                              annual H.O.G. rally in Huangshan, Anhui province.
Davidson motorcycles in his personal collection.
08    HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT




OPPORTUNITY
IS FOUND
ON MANY ROADS.




For those who dream about their first              Our Rider’s Edge® New Rider Course is
Harley-Davidson motorcycle, there’s a              instrumental in growing new relation-
moment when desire turns into ownership.           ships, helping more than 200,000 students
Bringing those moments closer within               take to the streets with confidence since
reach for young adults,women and diverse           2000. Thirty-three percent of them are
riders everywhere is one of the things             under age 35 and 37 percent are women.
we and our dealers enjoy the most.                 We continue to introduce ourselves to
                                                   prospective owners through venues like
NEW CUSTOMERS FOR LIFE                             the South By Southwest ® music and
Young adults—those under age 35—hold               culture festival, online communities, and
our brand in virtually the same high es-           Garage Party™ events just for women.
teem as long-time customers. For this new          And to help new customers feel confi-
generation, we’ve created motorcycles,             dent on the machine of their dreams, we
experiences and entire communities—                developed the Harley-Davidson Fit Shop,
both real-world and virtual—to immerse             which enables dealers to outfit most any
them in the brand, expand our universe of          bike for any rider.
enthusiasts and make them customers                   In short, we live by the belief that “every
for life.                                          customer is a custom.” Every customer
  Bikes like the Iron 883, one of our fast-        deserves an individualized experience in
est-selling motorcycles in 2009, have done         every aspect of ownership, whether they’re
exceedingly well among young adults.               a long-time rider or just getting started.




TOPRising country music artist and devoted                   The Forty-Eight motorcycle with its
                                                   BOT TOM LEFT
Harley-Davidson enthusiast Krista Marie,           peanut tank, fat front tire and no-frills Dark
aboard her V-Rod Muscle® motorcycle at             Custom appeal.
a 2009 Women’s Ride for MDA.
                                                   B OT T O M R I G H T Chontell Brown, Michael Rawls and
                                                   John Roberts of New Jersey take in the Daytona
                                                   Bike Week scene.
10   HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT                                                                                                                                                                                                                                               11




OVER OUR
                                                                                                                                                           Harley-Davidson is crossing borders like     we’re fueling demand in more mature           a primary role in defining the emerging
                                                                                                                                                           never before. Our brand has remarkable       international motorcycle markets. Today,      leisure riding market. We’ve studied the

HANDLEBARS,                                                                                                                                                global strength and we’re translating that
                                                                                                                                                           appeal in ways that speak powerfully to
                                                                                                                                                                                                        we’re a major player in Europe, climb-
                                                                                                                                                                                                        ing into the number three spot in the
                                                                                                                                                                                                                                                      market in depth, laid the groundwork
                                                                                                                                                                                                                                                      and will start selling this summer. And

WE CAN SEE                                                                                                                                                 local enthusiasts. Our motorcycles now
                                                                                                                                                           roll out of dealerships in more than 70
                                                                                                                                                                                                        heavyweight segment in 2009 with a
                                                                                                                                                                                                        market share that’s double what it was
                                                                                                                                                                                                                                                      consumer enthusiasm is greater than we
                                                                                                                                                                                                                                                      ever imagined. We see long-term oppor-

THE WHOLE WORLD.                                                                                                                                           countries on six continents. By 2014, our
                                                                                                                                                           plans call for international retail sales
                                                                                                                                                                                                        a decade ago. We did it through strong
                                                                                                                                                                                                        execution on the basics of product selec-
                                                                                                                                                                                                                                                      tunities in India, as disposable incomes
                                                                                                                                                                                                                                                      and aspirations rise. Over time, when
                                                                                                                                                           of Harley-Davidson motorcycles to exceed     tion, distribution, effective marketing and   riders look to hit the roads, we believe we
                                                                                                                                                           40 percent of our total retail unit sales.   retail execution, and above all, outstand-    will be at the leading edge of the market.
                                                                                                                                                                                                        ing customer experiences.
L E F T The XR1200X™ motorcycle, with its race-   CENTER Anoop Prakash, Managing Director of        R IG H T More leisure time, enthusiasm for the brand
                                                                                                                                                           BUILDING SUCCESS, MARKET BY MARKET              A disciplined, systematic approach is
inspired riding position and hard-hitting         Harley-Davidson India, with media at the          and rising disposable income equal opportunity in      Europe continues to be a prime Harley-       also key to growing our global family in
style, is part of the product appeal behind our   Delhi Auto Expo, introducing 12 Harley-Davidson   India for Harley-Davidson as the ultimate symbol
                                                                                                                                                           Davidson destination—an example of how       places like India, where we are taking
market share growth in Europe.                    motorcycle models destined for the India          of freedom of the open road.
                                                  market in 2010.
12     HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT




REVVING UP
STREET -LEVEL
PASSION.




Dealers are the local heartbeat of Harley-            connected with customers and manage
Davidson. In cities and towns far and near,           their businesses more effectively.
they are the vital connection between rider
and machine, fulfilling dreams and build-              MANY POINTS OF CONNECTION
ing lifelong relationships.                           Because customers come into the family
                                                      in all kinds of ways, dealers understand
THE HIGHER ROAD                                       that every part of their dealership is an
Dealerships are destinations that bring               important opportunity to connect. Top
the entire Harley-Davidson experience to              caliber sales and service teams are a key
the world. And dealers are more focused               to customer engagement; so are test rides
than ever on exceeding customer expec-                and Authorized Rentals, which fuel dreams
tations every day. They and their teams               and inspire new bike purchases. And pre-
understand the importance of personal-                owned motorcycles are just the ticket
izing every customer interaction, from                in for some riders, starting a lifetime of
sales, service and customization to great             ownership and customization.
rides and events. They are dedicated to                 There’s a reason Harley-Davidson deal-
continuous improvement —learning best                 ers are the best in the industry. To them,
practices from one another and through                Harley-Davidson is much more than a
Harley-Davidson University. And, with                 business; it’s a way of life and a personal
the adoption of advanced technology                   passion which shows at the street level
solutions, they are able to stay better               in destinations around the world.




TOP LEFTGreat service is a point of differentiation   TOP RIGHTSharing passion for the brand and
for Harley-Davidson dealers, including Harley-        business experience at a recent Harley-David-
Davidson of North Texas in Carrollton and techni-     son dealer convention are dealers (from left):
cian Tom Talamantez.                                  Joaquín R. Trejos, San José, Costa Rica; Irv
                                                      Fossaen, Onalaska, Wis.; Ferdinand Fischer,
        Harley-Davidson Borie, the oldest Harley-
BO T T OM
                                                      Vienna, Austria; Tan Lin Lin, Qingdao, China; and
Davidson dealership in France, in its new store
                                                      Tommie Loos, Johannesburg, South Africa.
just outside Paris. Through great execution of
all the details, Harley-Davidson new motorcycle
retail sales rose in France in 2009.
14     HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT                                                                                                                                                                                               15




WE’RE BUILDING                                                                                             To succeed as a manufacturer in today’s
                                                                                                           global economy takes a lot more than the
                                                                                                                                                          manufacturing environment that maxi-
                                                                                                                                                          mizes flexibility and efficiency, enhances
                                                                                                                                                                                                         the flexibility to produce multiple product
                                                                                                                                                                                                         families on the same assembly line every

THE BEST                                                                                                   latest factory equipment or the right
                                                                                                           thickness of steel to form into motorcycle
                                                                                                                                                          quality at every step and delivers value for
                                                                                                                                                          our customers. At the heart of these efforts
                                                                                                                                                                                                         day. The work that’s under way at York
                                                                                                                                                                                                         will greatly improve our ability to build

BIKES BETTER.                                                                                              fenders and gas tanks. It takes a relentless
                                                                                                           commitment to customers and quality, a
                                                                                                                                                          is a major restructuring of our production
                                                                                                                                                          operations that began in 2009.
                                                                                                                                                                                                         the right bikes at the right time to meet
                                                                                                                                                                                                         the needs of our customers.
                                                                                                           skilled and engaged workforce, the agility                                                      Of course, the restructuring of our
                                                                                                           to flex with the needs of the marketplace       TRANSFORMATION IN PROGRESS                     production operations is about more than
                                                                                                           and a drive to continually improve.            The biggest transformation is under way        efficiency; it reflects our commitment to
                                                                                                                                                          at our factory in York, Pa., and by 2012,      build the best bikes better every day
                                                                                                           FOCUS ON QUALITY, FLEXIBILITY AND EFFICIENCY   we will have completely revamped how           and deliver quality and value with each
LEFT Harley-Davidson’s Kansas City operations         RIGHT Attention to quality in every detail remains   Today, Harley-Davidson is focused like         we build motorcycles there. This restruc-      Harley-Davidson motorcycle we make.
now build V-Rod® and Sportster® motorcycles on        a top priority at our York facility, where           never before on achieving a best-in-class      turing will reduce complexity and create
the same line for greater flexibility and efficiency.   we are transforming our operations for best-in-
                                                      class capability.
16     HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT




WHEN YOU RIDE
WITH US,
WE SHARE A
PURPOSE.




The Harley-Davidson family shares a                      employees and suppliers, has raised more
powerful purpose: giving back. It’s as                   than $70 million for patient services and
ingrained in our nature as sharing an                    research through rides and events.
open stretch of road.
                                                         RESPECT
CHAMPIONING A CAUSE                                      A shared purpose goes beyond philan-
In 2007, through The Harley-Davidson                     thropy. Every day, we look for ways to
Foundation’s $1 million gift, we teamed                  incorporate sustainable practices into
up with the nonprofit Disabled American                   our business, our manufacturing opera-
Veterans to fund a fleet of offices on wheels              tions and our products, to minimize the
that help veterans get the government                    impact we have on the environment. For
benefits to which they’re entitled. At more               example, as noted in our 2009 Sustain-
than 1,700 stops over the last three years,              ability Report, we have reduced green-
including many at Harley-Davidson deal-                  house gas emissions through changes to
erships, DAV advisers helped some 48,000                 our heat-treating operations and saved
veterans obtain $540 million in benefits.                 enough natural gas to heat 1,312 homes a
  Giving back is also behind a remarkable                year. And the Harley-Davidson Museum—
thirty-year partnership with the Muscular                our newest facility — has been highly
Dystrophy Association. Since 1980, Harley-               awarded for transforming a brownfield
Davidson and MDA have shared the road                    site into an environmentally sustainable
in the battle against neuromuscular dis-                 community resource. It all adds up to
ease. As a national MDA sponsor, Harley-                 respect— for our environment, our com-
Davidson, together with riders, dealers,                 munities and our future.




T OPHarley’s Heroes™ DAV Mobile Service                  RIGHTAbbey Umali, Muscular Dystrophy
Office staff counsel veterans at Ft. Washington           Association National Goodwill Ambassador,
Harley-Davidson during the Rolling Thunder rally         and Bill Davidson, Harley-Davidson Vice
in Washington, D.C.                                      President, Core Customer Marketing, share
                                                         a moment at the National H.O.G. Rally in
B O T T O M Since opening in 2008, the Harley-Davidson
                                                         Oklahoma City.
Museum in Milwaukee has been recognized for
its environmental sensitivity, including a 2009
GREENGUARD Indoor Air Quality Certification.
18    HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT                                                                                                                                                                                                                                                                                                                                                                                                                                  19




FINANCIAL HIGHLIGHTS                                                                                                                                                                              FINANCIAL PERFORMANCE SUMMARY
In thousands, except per-share amounts                                                                                    2009                    2008                                2007        In 2009, Harley-Davidson’s revenue from                                          administrative costs and exiting non-core                                                              motorcycles in our international markets
STATEMENT OF OPERATIONS DATA:                                                                                                                                                                     motorcycles and related products on a                                            business operations. Consequently, 2009                                                                decreased 15.4 percent compared to 2008.
Motorcycles and related products revenue                                                                          $ 4,287,130           $ 5,578,414                      $ 5,726,848              continuing basis decreased 23.1 percent                                          results were significantly affected by                                                                 For the same period, retail sales of Harley-
Gross profit                                                                                                        1,386,196             1,931,144                        2,114,100              to $4.29 billion compared to 2008 and                                            non-recurring charges. Harley-Davidson                                                                 Davidson motorcycles decreased 11.2 per-
Selling, administrative and engineering expense                                                                       851,165               942,267                          900,708              income from continuing operations de-                                            expects restructuring activities announced                                                             cent in the Europe Region, 27.2 percent
Restructuring expense and other impairments                                                                           220,976                12,475                                –              creased 89.7 percent from the prior year                                         in 2009 to deliver between $240 million                                                                in the Latin America Region, 30.9 percent
Operating income from motorcycles and related products                                                                 314,055               976,402                         1,213,392            to $70.6 million. These results reflect the                                       and $260 million in annual ongoing sav-                                                                in Canada and 9.0 percent in the Asia
                                                                                                                                                                                                  performance of the Company’s motorcycle                                          ings upon completion of those restruc-                                                                 Pacific Region.
Financial services revenue                                                                                             494,779               376,970                            416,196
                                                                                                                                                                                                  business, operating losses at Harley-                                            turing activities.                                                                                       In 2009, the Company shipped 223,023
Financial services expense                                                                                             581,059               294,205                            204,027
                                                                                                                                                                                                  Davidson Financial Services and the impact                                         Harley-Davidson’s share price increased                                                              Harley-Davidson motorcycles worldwide,
Restructuring expense                                                                                                    3,302                     –                                  –
                                                                                                                                                                                                  of restructuring charges.                                                        48.5 percent during 2009 and the Company                                                               compared to 303,479 in 2008. In 2009,
Goodwill impairment                                                                                                     28,387                     –                                  –
                                                                                                                                                                                                     Revenue from sales of Harley-Davidson                                         paid out dividends of $0.40 per share in                                                               35 percent of the Harley-Davidson mo-
Operating (loss) income from financial services                                                                        (117,969)                 82,765                          212,169           motorcycles decreased to $3.17 billion in                                        2009. Harley-Davidson has paid a dividend                                                              torcycles shipped went to international
                                                                                                                                                                                                  2009, a decline of 25.2 percent from 2008,                                       every year since 1993.                                                                                 markets compared to 32 percent in 2008.
Operating income                                                                                                       196,086              1,059,167                        1,425,561
                                                                                                                                                                                                  on a 26.5 percent reduction in shipments
Investment income                                                                                                        4,254                 11,296                           22,258
                                                                                                                                                                                                  of Harley-Davidson motorcycles. Revenue                                          HARLEY-DAVIDSON MOTORCYCLES                                                                            HARLEY-DAVIDSON FINANCIAL SERVICES
Interest expense                                                                                                        21,680                   4,542                                       –
                                                                                                                                                                                                  from Genuine Parts and Accessories in                                            Worldwide retail sales of Harley-Davidson                                                              Financial Services incurred an operating
Income before income taxes                                                                                             178,660              1,065,921                        1,447,819            2009 totaled $767.3 million, a 10.7 per-                                         motorcycles declined 22.7 percent in 2009                                                              loss of $118.0 million in 2009 compared to
Provision for income taxes                                                                                             108,019               381,686                            513,976           cent decrease from the previous year, and                                        compared to 2008.                                                                                      operating income of $82.8 million in 2008,
Income from continuing operations                                                                                       70,641               684,235                            933,843           General Merchandise revenue was $282.2                                             In the United States, 2009 retail sales                                                              largely due to a $72.7 million credit loss
Loss from discontinued operations, net of tax                                                                         (125,757)               (29,517)                                       –    million, a decrease of 10.1 percent com-                                         of 162,385 Harley-Davidson motorcycles                                                                 provision for a one time reclassification
Net (loss) income                                                                                                 $    (55,116)         $    654,718                     $      933,843           pared to 2008.                                                                   decreased 25.8 percent from 2008 and                                                                   of Held for Sale receivables to Held for
                                                                                                                                                                                                     During 2009, Harley-Davidson took                                             overall U.S. heavyweight market regis-                                                                 Investment and a $28.4 million good-
Earnings per common share from continuing operations:                                                                                                                                             actions to lower its cost structure through                                      trations declined 36.6 percent. For the full                                                           will impairment charge.
  Basic                                                                                                           $        0.30         $          2.92                  $             3.75       eliminating excess capacity, reducing                                            year 2009, retail sales of Harley-Davidson
  Diluted                                                                                                         $        0.30         $          2.92                  $             3.74
Loss per common share from discontinued operations:
  Basic                                                                                                           $       (0.54)        $         (0.13)                 $                   –
  Diluted                                                                                                         $       (0.54)        $         (0.13)                 $                   –
(Loss) earnings per common share:
  Basic                                                                                                           $       (0.24)        $          2.80                  $             3.75
  Diluted                                                                                                         $       (0.24)        $          2.79                  $             3.74
Weighted-average common shares:
 Basic                                                                                                                232,577                234,225                            249,205
 Diluted                                                                                                              233,573                234,477                            249,882
                                                                                                                                                                                                  HARLEY-DAVIDSON, INC. VS. STANDARD & POOR’S 500 COMPOSITE INDEX In dollars
Cash dividends per common share                                                                                   $        0.40         $          1.29                  $             1.06




                                                                                                                                                                                                                                                                                                                                                                                                                              23,191
CONSOLIDATED BALANCE SHEET DATA (AT DECEMBER 31):
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              25,000




                                                                                                                                                                                                                                                                                                                                                                                                19,476
   Total assets                                                                                                   $ 9,155,518           $ 7,828,625                      $ 5,656,606
   Total debt                                                                                                     $ 5,636,129           $ 3,914,887                      $ 2,099,955




                                                                                                                                                                                                                                                                                                                                                   17,169




                                                                                                                                                                                                                                                                                                                                                                                                               16,709




                                                                                                                                                                                                                                                                                                                                                                                                                                             15,687
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              20,000




                                                                                                                                                                                                                                                                                                                                                                                 15,133
   Total equity                                                                                                   $ 2,108,118           $ 2,115,603                      $ 2,375,491




                                                                                                                                                                                                                                                                                                                                                                  14,645
                                                                                                                                                                                                                                                                                                                                    12,544
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              15,000




                                                                                                                                                                                                                                                                                                                     10,084
WORLDWIDE




                                                                                                                                                                                                                                                                                                                                                                                                                                                                      9,061
                                                                                                     WORLDWIDE




                                                                                                                                                                                                                                                                                                       7,434
2009 MOTORCYCLES AND RELATED PRODUCTS REVENUE BY PRODUCT LINE                                        2009 MOTORCYCLES AND RELATED PRODUCTS REVENUE BY REGION                                                                                                                                                                                                                                                                                                                  10,000




                                                                                                                                                                                                                                                                                                                                                                                                                                                            5,956
Dollars in millions                                                                                  Dollars in millions




                                                                                                                                                                                                                                                                                         4,257
                                         74.1 %   H-D Motorcycles . . . . .$3,174.8                                                    67.9 %   United States. . . . . . . . $2,910.1




                                                                                                                                                                                                                                                                           3,650
                                                                                                                                                                                                                                                             2,224
                                         17.9 %   Parts & Accessories . . . . .767.3        .                                          16.3 %   Europe . . . . . . . . . . . . . . . . .700.9




                                                                                                                                                                                                                                                   2,152
                                                                                                                                                                                                                                         1,686
                                                                                                                                                                                                                           1,433
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              5,000
                                          6.6 %   General Merchandise . . . 282.2                                                       6.0 %   Japan . . . . . . . . . . . . . . . . . . 255.9




                                                                                                                                                                                                                                                                                                                                                                                                                        930


                                                                                                                                                                                                                                                                                                                                                                                                                                       981
                                                                                                                                                                                                                                                                                                               860
                                                                                                                                                                                                              852




                                                                                                                                                                                                                                                                                                                                                                                                         803




                                                                                                                                                                                                                                                                                                                                                                                                                                                                    782
                                                                                                                                                                                                                                                                                                                              782




                                                                                                                                                                                                                                                                                                                                                                                          766
                                                                                                                                                                                                                                                                                                                                             689




                                                                                                                                                                                                                                                                                                                                                                                                                                                      618
                                                                                                                                                                                                                                                                                                                                                                           690
                                                                                                                                                                                                                                                                                                 710
                                                                                                                                                                                                                                                                                   553




                                                                                                                                                                                                                                                                                                                                                            537
                                                                                                                                                                                                                                                                     414
                                                                                                                                                                                                   367




                                                                                                                                                                                                                                                           337
                                                                                                                                                                                                                          220
                                                                                                                                                                                                             204




                                                                                                                                                                                                                                                 245
                                                                                                                                                                                                   156




                                                                                                                                                                                                                                   242
                                          1.1 %   Buell Motorcycles . . . . . . . .46.5                                                 4.1 %   Canada . . . . . . . . . . . . . . . . 175.9
                                          0.3 %   Other . . . . . . . . . . . . . . . . . . . 16.3                                      3.2 %   Australia. . . . . . . . . . . . . . . 137.6                                                                                                                                                                                                                                                                                  0
                                                                                                                                        2.5 %   Rest of World . . . . . . . . . . 106.7            90        91            92       93            94        95        96            97            98            99             00             01             02             03             04             05             06             07             08            09

                                                  Total Net Revenue                $4,287.1                                                     Total Net Revenue                $4,287.1          S&P 500          H-D                                                       COMPARISON OF YEAR-END VALUE OF $100 INVESTED DEC. 31, 1986 (20 YEARS SHOWN). ASSUMES FOR BOTH HARLEY-DAVIDSON AND S&P THAT ALL DIVIDENDS ARE REINVESTED.
Bill Stankiewicz Copy Hd Annual2009
Bill Stankiewicz Copy Hd Annual2009

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Bill Stankiewicz Copy Hd Annual2009

  • 1. C o urage. You can call it character. You can call it determination. Or you can just call it guts. But courage changes everything. Ask any rider. It’s the stuff that gives you the conf idence to power forward, seize the road and live your dream. And it’s at the heart of every hard decision. 2009 was a year that called on Harley - Davidson to focus our direction, move boldly and do the right things to f uel our future. After all, there’s a reason we’ve been around 107 years. We know what it takes to succeed. HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT
  • 2. CONTINUOUS IMPROVEMENT ONE COMPANY, ONE TEAM, ONE DIRECTION moving with appropriate urgency and mak- We also believe we have significant oppor- When my journey here at Harley-Davidson ing great progress toward our goal to do COURAGE, FOCUS tunity to run our business more effec- began last May, it was obvious that people just that. We appreciate the trust you have tively and efficiently through continuous were passionate about the brand. As I have placed in us to move this company forward. AND DIRECTION. improvement in manufacturing, product development and business operations. had the opportunity to get to know our cus- tomers, dealers and employees, join them at While there is still plenty of hard work ahead, I could not feel better about the Our focus on continuous improvement rallies and events and ride with them, it is progress we have made and the path we goes beyond simply reducing costs. It clear the passion is far stronger and deeper have chosen. extends to our ability to deliver the right than anything I could ever have imagined. DEAR FELLOW SHAREHOLDERS : In the worst economic downturn in decades, 2009 was a year bikes to the right markets at the right All of us at Harley-Davidson are fully Sincerely, time, an essential capability when it comes committed—as one company, working as that required Harley-Davidson to respond with tough, courageous decisions. to customer satisfaction and effectively one team and pulling in one direction—to We had two key priorities. First, we executed on our strategy to manage the business managing supply in line with demand. doing the right things for this company effectively in the near term and address the immediate challenges. But we needed to The transformation currently underway and for the collective future of all stake- at our vehicle operations in York, Pa., dem- holders. By aligning the organization K EITH E. WANDE L L TH do more than simply persevere. We needed to establish a bold, clear strategic direction onstrates our commitment to reshaping behind a clear strategic direction, we are PRES I DEN T AND S CH I EF EX ECUT I VE OF F ICER that would maximize our opportunities going forward and restore the Company as a the face of Harley-Davidson manufacturing, with much greater flexibility and significant strong business that could consistently grow over the long haul. We set that direction, savings from a more efficient operation. and the word that best describes our new strategy is “focus. ” Just as important is the transformation under way in Harley-Davidson product development. Our work focuses on product We wasted no time in bringing this strategy to 2008. Managing supply in line with HIGH-POTENTIAL BRAND selection, cost reduction and time compres- to life, moving quickly to focus our resourc- demand remains a top priority as a key The heart of our strategy is our strong sion, to reduce time to market and consis- es behind the unique strengths and growth underpinning of brand strength. belief that focusing our investment behind tently deliver on customer expectations. potential of the Harley-Davidson brand. We embarked on a major consolidation the powerful Harley-Davidson brand pro- These actions represent important early In light of the 2009 landscape and the and restructuring of our production vides a superior path to tapping the full steps in what will be an ongoing journey actions we took, our 2009 financial results operations to get our cost structure right potential of the brand and to sustained in continuous improvement. were not surprising. Income from con- at lower volumes. long-term growth. The Harley-Davidson tinuing operations of $70.6 million, or We also succeeded in obtaining the fund- brand consistently ranks among the stron- THE ROAD AHEAD $0.30 per share, decreased 89.7 percent ing needed to support the lending activities gest globally, across many demographic 2009 was indeed a year that tested our from the prior year, on a 23.1 percent of Harley-Davidson Financial Services— groups. Even in today’s more practical, company, but it was also a year of genuine drop in revenue from motorcycles and another priority for us in 2009. Our ability cautious consumer environment, people achievement as we embarked on a new related products to $4.29 billion. These to fund motorcycle loans for customers was of all ages and backgrounds still dream course. It was a year in which we took results primarily reflect the impact of re- a key strategic advantage in 2009 and was about the Harley-Davidson experience. many courageous actions to position duced motorcycle shipments, restructuring one of the reasons for our market share We see great potential to drive growth Harley-Davidson for the future. and Buell exit costs, and non-cash charges growth during the year. As a result of our globally and in the U.S. through unique Our accomplishments were possible only related to Harley-Davidson Financial Ser- actions, HDFS is on much stronger footing, products and experiences, both through through the hard work, unwavering spirit vices. When the loss from MV Agusta and we believe we have provided for its outreach to new customers and our com- and dedication of our employees, dealers discontinued operations is included, the anticipated funding needs for 2010. mitment to core customers. and suppliers, who focus every day on Company reported a full-year net loss of Our strategy is multi-generational and delivering an outstanding experience for $55.1 million. At the same time, even with STRATEGIC FOCUS multi-cultural. It calls for us to grow sales our customers. I thank all the members the decrease in profitability due to the Looking out across a longer horizon, in to our core customers, while growing sales of our team for their many contributions. reduction in motorcycle shipments and October we unveiled our long-term “Deliv- to outreach customers at a faster rate. As we execute on our strategy, we do not restructuring spending, the Company’s ering Results Through Focus” business Our Dark Custom products, including promise easy solutions. Consumers will continuing operations generated $609 mil- strategy, with its four pillars: growth, the Iron 883, are a strong draw for young likely continue to be cautious in an economic lion in cash flow from operating activities continuous improvement, leadership de- adults, and motorcycles like the Street environment that remains challenging. in 2009. This speaks well for the ability velopment and sustainability. As part of Glide, Tri Glide and Electra Glide Ultra However, we believe our strategy and to generate cash, even in a challenging this strategy to focus our efforts, we Limited have earned the ongoing com- the performance measures we have laid out business environment. announced we would exit from the Buell mitment of core riders. are based on an appropriate and prudent product line and sell MV Agusta, focusing In international markets we plan to add approach to the market. Delivering on our ADDRESSING THE IMMEDIATE CHALLENGES our resources on the Harley-Davidson 100 to 150 dealer points through 2014 , plans will take discipline, determination and To address the immediate challenges of brand, which includes continuing to and in the same period increase inter- intense focus, but we are confident we can 2009 and the deep recession, we decreased expand the brand globally. national retail unit sales to more than 40 achieve our goals through our strategy. Harley-Davidson motorcycle shipments to percent of total retail unit sales, up from dealers by nearly 27 percent compared about 33 percent in 2009.
  • 3. 02 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT 03 GROWTH Harley-Davidson is not only one of the strongest brands in the world, it is also, we believe, a brand with tremendous untapped potential. We have chosen to focus our investments behind the Harley-Davidson brand because we believe it provides a superior means for realizing the substantial long- term opportunities of the global motorcycle industry. CONTINUOUS IMPROVEMENT We do many things very well at Harley-Davidson. But the reality is that there is tremendous opportunity to do many things even better—in our product development, our business processes and our manufac- turing operations. Continuous improvement is about much more than reducing costs. We are driving out unnecessary steps and complexity and building in greater flexibility and efficiency in a product’s path from design to dealership. It’s how we get better at managing supply and demand, continuously improving quality, and responding faster and more effectively to the needs of our markets and the desires of riders. LEADERSHIP DEVELOPMENT The third pillar of our strategy is leadership develop- ment, the foundation for our ability to compete and win for decades to come. We will only succeed with great people—individuals who will challenge the The future is calling. And it’s asking more At a high level, we will expand our strength WE BELIEVE OUR STRATEGY WILL status quo, and who are creative, collaborative and accountable. To fulfill our from us than ever before. In 2009, we as one of the most customer-centered EXPAND OUR STRENGTH AS ONE OF answered the call with Harley-Davidson’s brands in the world, anchor our leader- THE MOST CUSTOMER - CENTERED brand and business potential, we must prepare strong, committed leaders go-forward business strategy to “Deliver ship of the custom touring and cruiser BRANDS IN THE WORLD. who live our values and deliver every day. Results Through Focus.” motorcycle segments, and develop rel- These are fundamental points on a strate- evant products to attract customers in WE’RE MOVING ON FOUR FRONTS new demographic segments. We’ll expand gic agenda that we must execute in order TO POSITION HARLEY- DAVIDSON our global presence by accelerating our to maximize our potential and take full FOR SUSTAINED, MEANINGFUL, reach into key international markets. advantage of our opportunities. In short, LONG - TERM RESULTS. And, of course, we remain highly committed our strategy to deliver results through focus is about delivering the full Harley- Based on four pillars—growth, continuous to our core customers. From product improvement, leadership development and development to manufacturing to our Davidson experience in a harder-working, SUSTAINABILITYThe stature of our company— and the visibility of our brand in smarter and more effective way. sustainability— our strategy has a single- dealer network, we are concentrating on society—gives Harley-Davidson a particular obligation to seize the opportunities minded focus on the unique strengths of motorcycles and market activities that the Harley-Davidson brand, coupled with create new demand for our motorcycles of sustainability and giving back. We are continually expanding the ways in an unprecedented commitment of efforts and related products. which we incorporate social and environmental responsibility in our work, our and resources to enhance productivity, profitability and value. manufacturing processes and our products.
  • 4. 04 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT MACHINES THAT FIT THE MINDSET. Everyone has a vision of what a Harley- Tri Glide™ and motorcycles from Custom Davidson® motorcycle should be. And as Vehicle Operations™ deliver a premium we build on our position as the leader of experience for our core customers, giving two-wheeled authenticity, we’re looking them reasons to trade up and ways to deep into the dreams of new riders, long- extend the ride. And through customiza- time customers and young customers alike tion and MotorClothes® riding gear, each to develop motorcycles that fit individual riding experience can truly be individu- lives and lifestyles. alized to fit the owner’s mindset. There’s a powerful reason for this approach: it works. Motorcycles are all THE DISCIPLINE OF PRODUCT DE VELOPMENT about emotion, and no motorcycles inspire The best companies do more than move as much of it as ours. the market; they move ahead of it. To further strengthen our effectiveness at THE RIDE COMES F IRST delivering twist-of-the-throttle emotion More than ever, we’re developing prod- to diverse customers, we are transforming ucts that appeal across generations and product development in ways that sharpen cultures. Dark Custom™ bikes like the Iron our focus on what riders want, deliver 883™ and the new Forty-Eight,™ with relevant products in each global market, their stripped-down, rebellious attitude, improve speed to market and grow our are drawing in young adult riders. Prod- family of riders. ucts like the Electra Glide® Ultra Limited, Inspiration comes in many shapes T O P & B OT T OM and colors; the 2010 CVO™ Ultra Classic® Electra Glide motorcycle in Scarlet Red Pearl with Dark Slate flames for an ultimate custom touring ride, and the Iron 883 motorcycle, with its blacked-out street smarts.
  • 5. 06 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT 07 A BOND THAT HAS ® The devotion of our most loyal custom- EXPANDING THE COMMUNITY with them. The Harley Owners Group, ers has brought us a long way. Their We’re highly committed to keeping the now with more than a million members NO BOUNDARIES. passion will continue to be a powerful force. We see it in the motorcycles they Harley-Davidson experience rich and re- warding for our current riders and extend- in 1,458 chapters globally, is a compelling connection with riders wherever our mo- ® ride, the individuality they express and ing their journey. We’re also focused on torcycles travel. H.O.G. riding events like their dedication to the ultimate riding bringing in more riders like them. In fact, Million Mile Monday and the Pony Express experience. When you have such an about a third of new Harley-Davidson Ride, and rallies from China to South expansive and devoted global community motorcycle purchasers in the core rider Carolina, keep our most passionate cus- of riders, it’s more than a business ad- segment are either new to motorcycling tomers riding more. We’re also staying vantage; it’s an obligation we take very or coming to us from other brands. close to customers at major events like seriously to exceed expectations. Naturally, our motorcycles are key to Daytona and Sturgis, where we’re dial- L E F T Dave Grohl of the band Foo Fighters with his CENTERMany customer journeys lead to Milwaukee. FAR RIG H T Harley Owners Group members in China, attracting these riders, and so are the ing up our focus to deliver a custom rally ® customized 2009 Tri Glide™ Ultra Classic, his Randy Haase stops at Harley-Davidson’s Juneau taking it to the streets at the country’s second great rides, rallies and events that go experience like never before. latest motorcycle acquisition—one of five Harley- Avenue headquarters. annual H.O.G. rally in Huangshan, Anhui province. Davidson motorcycles in his personal collection.
  • 6. 08 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT OPPORTUNITY IS FOUND ON MANY ROADS. For those who dream about their first Our Rider’s Edge® New Rider Course is Harley-Davidson motorcycle, there’s a instrumental in growing new relation- moment when desire turns into ownership. ships, helping more than 200,000 students Bringing those moments closer within take to the streets with confidence since reach for young adults,women and diverse 2000. Thirty-three percent of them are riders everywhere is one of the things under age 35 and 37 percent are women. we and our dealers enjoy the most. We continue to introduce ourselves to prospective owners through venues like NEW CUSTOMERS FOR LIFE the South By Southwest ® music and Young adults—those under age 35—hold culture festival, online communities, and our brand in virtually the same high es- Garage Party™ events just for women. teem as long-time customers. For this new And to help new customers feel confi- generation, we’ve created motorcycles, dent on the machine of their dreams, we experiences and entire communities— developed the Harley-Davidson Fit Shop, both real-world and virtual—to immerse which enables dealers to outfit most any them in the brand, expand our universe of bike for any rider. enthusiasts and make them customers In short, we live by the belief that “every for life. customer is a custom.” Every customer Bikes like the Iron 883, one of our fast- deserves an individualized experience in est-selling motorcycles in 2009, have done every aspect of ownership, whether they’re exceedingly well among young adults. a long-time rider or just getting started. TOPRising country music artist and devoted The Forty-Eight motorcycle with its BOT TOM LEFT Harley-Davidson enthusiast Krista Marie, peanut tank, fat front tire and no-frills Dark aboard her V-Rod Muscle® motorcycle at Custom appeal. a 2009 Women’s Ride for MDA. B OT T O M R I G H T Chontell Brown, Michael Rawls and John Roberts of New Jersey take in the Daytona Bike Week scene.
  • 7. 10 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT 11 OVER OUR Harley-Davidson is crossing borders like we’re fueling demand in more mature a primary role in defining the emerging never before. Our brand has remarkable international motorcycle markets. Today, leisure riding market. We’ve studied the HANDLEBARS, global strength and we’re translating that appeal in ways that speak powerfully to we’re a major player in Europe, climb- ing into the number three spot in the market in depth, laid the groundwork and will start selling this summer. And WE CAN SEE local enthusiasts. Our motorcycles now roll out of dealerships in more than 70 heavyweight segment in 2009 with a market share that’s double what it was consumer enthusiasm is greater than we ever imagined. We see long-term oppor- THE WHOLE WORLD. countries on six continents. By 2014, our plans call for international retail sales a decade ago. We did it through strong execution on the basics of product selec- tunities in India, as disposable incomes and aspirations rise. Over time, when of Harley-Davidson motorcycles to exceed tion, distribution, effective marketing and riders look to hit the roads, we believe we 40 percent of our total retail unit sales. retail execution, and above all, outstand- will be at the leading edge of the market. ing customer experiences. L E F T The XR1200X™ motorcycle, with its race- CENTER Anoop Prakash, Managing Director of R IG H T More leisure time, enthusiasm for the brand BUILDING SUCCESS, MARKET BY MARKET A disciplined, systematic approach is inspired riding position and hard-hitting Harley-Davidson India, with media at the and rising disposable income equal opportunity in Europe continues to be a prime Harley- also key to growing our global family in style, is part of the product appeal behind our Delhi Auto Expo, introducing 12 Harley-Davidson India for Harley-Davidson as the ultimate symbol Davidson destination—an example of how places like India, where we are taking market share growth in Europe. motorcycle models destined for the India of freedom of the open road. market in 2010.
  • 8. 12 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT REVVING UP STREET -LEVEL PASSION. Dealers are the local heartbeat of Harley- connected with customers and manage Davidson. In cities and towns far and near, their businesses more effectively. they are the vital connection between rider and machine, fulfilling dreams and build- MANY POINTS OF CONNECTION ing lifelong relationships. Because customers come into the family in all kinds of ways, dealers understand THE HIGHER ROAD that every part of their dealership is an Dealerships are destinations that bring important opportunity to connect. Top the entire Harley-Davidson experience to caliber sales and service teams are a key the world. And dealers are more focused to customer engagement; so are test rides than ever on exceeding customer expec- and Authorized Rentals, which fuel dreams tations every day. They and their teams and inspire new bike purchases. And pre- understand the importance of personal- owned motorcycles are just the ticket izing every customer interaction, from in for some riders, starting a lifetime of sales, service and customization to great ownership and customization. rides and events. They are dedicated to There’s a reason Harley-Davidson deal- continuous improvement —learning best ers are the best in the industry. To them, practices from one another and through Harley-Davidson is much more than a Harley-Davidson University. And, with business; it’s a way of life and a personal the adoption of advanced technology passion which shows at the street level solutions, they are able to stay better in destinations around the world. TOP LEFTGreat service is a point of differentiation TOP RIGHTSharing passion for the brand and for Harley-Davidson dealers, including Harley- business experience at a recent Harley-David- Davidson of North Texas in Carrollton and techni- son dealer convention are dealers (from left): cian Tom Talamantez. Joaquín R. Trejos, San José, Costa Rica; Irv Fossaen, Onalaska, Wis.; Ferdinand Fischer, Harley-Davidson Borie, the oldest Harley- BO T T OM Vienna, Austria; Tan Lin Lin, Qingdao, China; and Davidson dealership in France, in its new store Tommie Loos, Johannesburg, South Africa. just outside Paris. Through great execution of all the details, Harley-Davidson new motorcycle retail sales rose in France in 2009.
  • 9. 14 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT 15 WE’RE BUILDING To succeed as a manufacturer in today’s global economy takes a lot more than the manufacturing environment that maxi- mizes flexibility and efficiency, enhances the flexibility to produce multiple product families on the same assembly line every THE BEST latest factory equipment or the right thickness of steel to form into motorcycle quality at every step and delivers value for our customers. At the heart of these efforts day. The work that’s under way at York will greatly improve our ability to build BIKES BETTER. fenders and gas tanks. It takes a relentless commitment to customers and quality, a is a major restructuring of our production operations that began in 2009. the right bikes at the right time to meet the needs of our customers. skilled and engaged workforce, the agility Of course, the restructuring of our to flex with the needs of the marketplace TRANSFORMATION IN PROGRESS production operations is about more than and a drive to continually improve. The biggest transformation is under way efficiency; it reflects our commitment to at our factory in York, Pa., and by 2012, build the best bikes better every day FOCUS ON QUALITY, FLEXIBILITY AND EFFICIENCY we will have completely revamped how and deliver quality and value with each LEFT Harley-Davidson’s Kansas City operations RIGHT Attention to quality in every detail remains Today, Harley-Davidson is focused like we build motorcycles there. This restruc- Harley-Davidson motorcycle we make. now build V-Rod® and Sportster® motorcycles on a top priority at our York facility, where never before on achieving a best-in-class turing will reduce complexity and create the same line for greater flexibility and efficiency. we are transforming our operations for best-in- class capability.
  • 10. 16 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT WHEN YOU RIDE WITH US, WE SHARE A PURPOSE. The Harley-Davidson family shares a employees and suppliers, has raised more powerful purpose: giving back. It’s as than $70 million for patient services and ingrained in our nature as sharing an research through rides and events. open stretch of road. RESPECT CHAMPIONING A CAUSE A shared purpose goes beyond philan- In 2007, through The Harley-Davidson thropy. Every day, we look for ways to Foundation’s $1 million gift, we teamed incorporate sustainable practices into up with the nonprofit Disabled American our business, our manufacturing opera- Veterans to fund a fleet of offices on wheels tions and our products, to minimize the that help veterans get the government impact we have on the environment. For benefits to which they’re entitled. At more example, as noted in our 2009 Sustain- than 1,700 stops over the last three years, ability Report, we have reduced green- including many at Harley-Davidson deal- house gas emissions through changes to erships, DAV advisers helped some 48,000 our heat-treating operations and saved veterans obtain $540 million in benefits. enough natural gas to heat 1,312 homes a Giving back is also behind a remarkable year. And the Harley-Davidson Museum— thirty-year partnership with the Muscular our newest facility — has been highly Dystrophy Association. Since 1980, Harley- awarded for transforming a brownfield Davidson and MDA have shared the road site into an environmentally sustainable in the battle against neuromuscular dis- community resource. It all adds up to ease. As a national MDA sponsor, Harley- respect— for our environment, our com- Davidson, together with riders, dealers, munities and our future. T OPHarley’s Heroes™ DAV Mobile Service RIGHTAbbey Umali, Muscular Dystrophy Office staff counsel veterans at Ft. Washington Association National Goodwill Ambassador, Harley-Davidson during the Rolling Thunder rally and Bill Davidson, Harley-Davidson Vice in Washington, D.C. President, Core Customer Marketing, share a moment at the National H.O.G. Rally in B O T T O M Since opening in 2008, the Harley-Davidson Oklahoma City. Museum in Milwaukee has been recognized for its environmental sensitivity, including a 2009 GREENGUARD Indoor Air Quality Certification.
  • 11. 18 HARLEY - DAVIDSON, INC. 2009 ANNUAL REPORT 19 FINANCIAL HIGHLIGHTS FINANCIAL PERFORMANCE SUMMARY In thousands, except per-share amounts 2009 2008 2007 In 2009, Harley-Davidson’s revenue from administrative costs and exiting non-core motorcycles in our international markets STATEMENT OF OPERATIONS DATA: motorcycles and related products on a business operations. Consequently, 2009 decreased 15.4 percent compared to 2008. Motorcycles and related products revenue $ 4,287,130 $ 5,578,414 $ 5,726,848 continuing basis decreased 23.1 percent results were significantly affected by For the same period, retail sales of Harley- Gross profit 1,386,196 1,931,144 2,114,100 to $4.29 billion compared to 2008 and non-recurring charges. Harley-Davidson Davidson motorcycles decreased 11.2 per- Selling, administrative and engineering expense 851,165 942,267 900,708 income from continuing operations de- expects restructuring activities announced cent in the Europe Region, 27.2 percent Restructuring expense and other impairments 220,976 12,475 – creased 89.7 percent from the prior year in 2009 to deliver between $240 million in the Latin America Region, 30.9 percent Operating income from motorcycles and related products 314,055 976,402 1,213,392 to $70.6 million. These results reflect the and $260 million in annual ongoing sav- in Canada and 9.0 percent in the Asia performance of the Company’s motorcycle ings upon completion of those restruc- Pacific Region. Financial services revenue 494,779 376,970 416,196 business, operating losses at Harley- turing activities. In 2009, the Company shipped 223,023 Financial services expense 581,059 294,205 204,027 Davidson Financial Services and the impact Harley-Davidson’s share price increased Harley-Davidson motorcycles worldwide, Restructuring expense 3,302 – – of restructuring charges. 48.5 percent during 2009 and the Company compared to 303,479 in 2008. In 2009, Goodwill impairment 28,387 – – Revenue from sales of Harley-Davidson paid out dividends of $0.40 per share in 35 percent of the Harley-Davidson mo- Operating (loss) income from financial services (117,969) 82,765 212,169 motorcycles decreased to $3.17 billion in 2009. Harley-Davidson has paid a dividend torcycles shipped went to international 2009, a decline of 25.2 percent from 2008, every year since 1993. markets compared to 32 percent in 2008. Operating income 196,086 1,059,167 1,425,561 on a 26.5 percent reduction in shipments Investment income 4,254 11,296 22,258 of Harley-Davidson motorcycles. Revenue HARLEY-DAVIDSON MOTORCYCLES HARLEY-DAVIDSON FINANCIAL SERVICES Interest expense 21,680 4,542 – from Genuine Parts and Accessories in Worldwide retail sales of Harley-Davidson Financial Services incurred an operating Income before income taxes 178,660 1,065,921 1,447,819 2009 totaled $767.3 million, a 10.7 per- motorcycles declined 22.7 percent in 2009 loss of $118.0 million in 2009 compared to Provision for income taxes 108,019 381,686 513,976 cent decrease from the previous year, and compared to 2008. operating income of $82.8 million in 2008, Income from continuing operations 70,641 684,235 933,843 General Merchandise revenue was $282.2 In the United States, 2009 retail sales largely due to a $72.7 million credit loss Loss from discontinued operations, net of tax (125,757) (29,517) – million, a decrease of 10.1 percent com- of 162,385 Harley-Davidson motorcycles provision for a one time reclassification Net (loss) income $ (55,116) $ 654,718 $ 933,843 pared to 2008. decreased 25.8 percent from 2008 and of Held for Sale receivables to Held for During 2009, Harley-Davidson took overall U.S. heavyweight market regis- Investment and a $28.4 million good- Earnings per common share from continuing operations: actions to lower its cost structure through trations declined 36.6 percent. For the full will impairment charge. Basic $ 0.30 $ 2.92 $ 3.75 eliminating excess capacity, reducing year 2009, retail sales of Harley-Davidson Diluted $ 0.30 $ 2.92 $ 3.74 Loss per common share from discontinued operations: Basic $ (0.54) $ (0.13) $ – Diluted $ (0.54) $ (0.13) $ – (Loss) earnings per common share: Basic $ (0.24) $ 2.80 $ 3.75 Diluted $ (0.24) $ 2.79 $ 3.74 Weighted-average common shares: Basic 232,577 234,225 249,205 Diluted 233,573 234,477 249,882 HARLEY-DAVIDSON, INC. VS. STANDARD & POOR’S 500 COMPOSITE INDEX In dollars Cash dividends per common share $ 0.40 $ 1.29 $ 1.06 23,191 CONSOLIDATED BALANCE SHEET DATA (AT DECEMBER 31): 25,000 19,476 Total assets $ 9,155,518 $ 7,828,625 $ 5,656,606 Total debt $ 5,636,129 $ 3,914,887 $ 2,099,955 17,169 16,709 15,687 20,000 15,133 Total equity $ 2,108,118 $ 2,115,603 $ 2,375,491 14,645 12,544 15,000 10,084 WORLDWIDE 9,061 WORLDWIDE 7,434 2009 MOTORCYCLES AND RELATED PRODUCTS REVENUE BY PRODUCT LINE 2009 MOTORCYCLES AND RELATED PRODUCTS REVENUE BY REGION 10,000 5,956 Dollars in millions Dollars in millions 4,257 74.1 % H-D Motorcycles . . . . .$3,174.8 67.9 % United States. . . . . . . . $2,910.1 3,650 2,224 17.9 % Parts & Accessories . . . . .767.3 . 16.3 % Europe . . . . . . . . . . . . . . . . .700.9 2,152 1,686 1,433 5,000 6.6 % General Merchandise . . . 282.2 6.0 % Japan . . . . . . . . . . . . . . . . . . 255.9 930 981 860 852 803 782 782 766 689 618 690 710 553 537 414 367 337 220 204 245 156 242 1.1 % Buell Motorcycles . . . . . . . .46.5 4.1 % Canada . . . . . . . . . . . . . . . . 175.9 0.3 % Other . . . . . . . . . . . . . . . . . . . 16.3 3.2 % Australia. . . . . . . . . . . . . . . 137.6 0 2.5 % Rest of World . . . . . . . . . . 106.7 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 Total Net Revenue $4,287.1 Total Net Revenue $4,287.1 S&P 500 H-D COMPARISON OF YEAR-END VALUE OF $100 INVESTED DEC. 31, 1986 (20 YEARS SHOWN). ASSUMES FOR BOTH HARLEY-DAVIDSON AND S&P THAT ALL DIVIDENDS ARE REINVESTED.