Recently I was the host of the Unicom Conference “Recent Trends in Process Improvement” in Amsterdam. My scene setting talk explained to the audience why we need to uncover better ways to do process improvement. This blog post takes a deeper look at the needs of the business and customers for process improvement, and discusses some solutions to find better ways to do it.
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Better Process Improvement
• Business Results
Focused Improvements
• Models are tools, not solutions
Common language to plan and decide
Apply-Measure-Learn-Adapt
• Empowered Employees
Continuous Agile and Lean change
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Program
11:45 Doing the right improvements: a Business Service Management approach
Matthew Burrows, BSMimpact
12:15: People and Team Work
Emma Langman, “Change Magician,” Progression Partnership
12:45: Lunch
13:45 Back to the Future
Arie van Bennekum, Chair of the Agile Consortium International
14:15 Becoming Agile and Lean in Process Improvement
Ben Linders, Ben Linders
14:45:Using the Decision Model to Reduce the Complexity of Process Models
and to Execute Business Decisions
Suleiman Shehu, CEO, Azinta Systems
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Program
15:15: Tea
15:45: Panel: Process Improvement Approaches
Alan Cameron, DCG-SMS; Matt Verhaegh, COMM-IT and Chair
SPIder, Mark Smalley, ASL BiSL
16:15: The Agile Way of Achieving R&D Process Improvement
Matt Verhaegh, COMM-IT and Chair SPIder
16:45 Discussion Session.
16.55 Chairman’s closing remarks and close of conference.
17.00 CLOSE; NETWORKING AND DRINKS RECEPTION
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Contact
Ben Linders
Senior Consultant
Email: info@BenLinders.com
Twitter:
Twitter @BenLinders
Website: www.benlinders.com
Facebook: www.facebook.com/BenLindersAdvies
Veranderproject
De Menselijke Maat in Veranderen
www.veranderproject.nl
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