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Keynote Need for Continuous Improvement - Agile Tour Kaunas 2016 - Ben Linders

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Agile isn’t a silver bullet, and it’s not a one size fits all approach. Continuous improvement is what makes it work, it’s at the heart of agile. Ben will show why continuous improvement matters in agile and what you can do to help your teams and organization to be more agile.

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Keynote Need for Continuous Improvement - Agile Tour Kaunas 2016 - Ben Linders

  1. 1. @BenLinders - benlinders.com 1 Ben Linders Consulting The Need for Continuous Improvement in Agile Keynote Agile Tour Kaunas Lithuania, October 13, 2016 Ben Linders
  2. 2. @BenLinders - benlinders.com 2 Ben Linders Consulting Agile, Lean, Quality & Continuous Improvement Trainer / Coach / Mentor / Writer / Presenter Recognized Expert on Agile Retrospectives CMMI & People-CMM Assessor Freelance Editor for InfoQ.com Ben Linders Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Greek Turkish Vietnamese Author: What Drives Quality & Continuous Improvement eBook: Download from Amazon, InfoQ or Leanpub Print: Buy on Amazon or other bookstores
  3. 3. @BenLinders - benlinders.com 3 Ben Linders Consulting Continuous Improvement Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable. Ben Linders
  4. 4. @BenLinders - benlinders.com 4 Ben Linders Consulting Origins
  5. 5. @BenLinders - benlinders.com 5 Ben Linders Consulting Agile Manifesto “We are uncovering better ways of developing software by doing it and helping others do it”
  6. 6. @BenLinders - benlinders.com 6 Ben Linders Consulting Agile Principle “At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly”
  7. 7. @BenLinders - benlinders.com 7 Ben Linders Consulting Why improve? • No “one best way” • No “first time right” • Things will change • Self organization, empower your teams Mindset: Continuously look for improvements
  8. 8. @BenLinders - benlinders.com 8 Ben Linders Consulting You need to improve! Continuous Improvement is essential if you want to really become agile! The Impact and Value o Agile Value Creation Business Value of Agile
  9. 9. @BenLinders - benlinders.com 9 Ben Linders Consulting Embedded Improvement Agile values, principles, practices, and methods support continuous improvement • Frequently Inspect and Adapt • Scrum master, focus on process • Stand-up, deal with impediments • Agile Retrospectives • Coaching & Mentoring
  10. 10. @BenLinders - benlinders.com 10 Ben Linders Consulting Unfinished User Story 1 hr of work left, not finished • Problem clearly visible • Address in Stand-up, Review, Retrospective or by Coaching? Best thing coach can do Agile has built-in improvement opportunities
  11. 11. @BenLinders - benlinders.com 11 Ben Linders Consulting How to Improve Continuously You need: • skilled people • methods and tools to do sustainable improvement Soft Skills Matter Listening to deal with resistance Teamwork: Feelings matter
  12. 12. @BenLinders - benlinders.com 12 Ben Linders Consulting Agile Coaching Help people to find and do improvements  Give Feedback  Provide Ideas  Inspire People  Establish Safety Agile Needs Coaching Develop Coaching Skills
  13. 13. @BenLinders - benlinders.com 13 Ben Linders Consulting Agile Retrospectives amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
  14. 14. @BenLinders - benlinders.com 14 Ben Linders Consulting Process Improvement CMMI Roadmaps Business Focused CMMI Agile SPI SPI, the Agile way ITMPI Webinar Better Improvement Agile/Lean Improvement
  15. 15. @BenLinders - benlinders.com 15 Ben Linders Consulting People over Processes People CMM Roadmap  Work Environment  Compensation  Staffing  Competency Development  Communication & Coord.  Participatory Culture Agile People (AC 2011) Implementing Agile SQP Paper Agile-PCMM
  16. 16. @BenLinders - benlinders.com 16 Ben Linders Consulting Golden Rules for Improvement • Dare to share, early and frequently • Result depends on team, not individuals • The one who checks out a task is not necessarily the one who has to finish it • The one’s working on a task are the right people • You may critique anything, but never criticize anyone BenLinders.com/GoldenRules
  17. 17. @BenLinders - benlinders.com 17 Ben Linders Consulting Measuring Improvement Assessments Done SD Trend 12 months 0 5 10 15 20 25 30 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mrt -15 -10 -5 0 5 10 15 Dep8 Dep7 Dep6 Dep5 Dep4 Dep3 Dep2 Dep1 Unit SDfinished Robust Stretch Commit SDOpen Improvements Done SD Trend 0 10 20 30 40 50 60 70 80 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mrt -40 -30 -20 -10 0 10 20 30 40 Dep8 Dep7 Dep6 Dep5 Dep4 Dep3 Dep2 Dep1 Unit Closed6Months Robust Stretch Commit OpenSD Making Improvement Visible – ICSPI 2006
  18. 18. @BenLinders - benlinders.com 18 Ben Linders Consulting Root Cause Analysis Analyze major and repeating problems Find Root Causes Preventive Actions  Problem Selection  Knowledge & Skills  Action Visibility Keynote QA&Test 2011 Key Success Factors Business Value RCA
  19. 19. @BenLinders - benlinders.com 19 Ben Linders Consulting Kanban  Start where you are  Pull based change  Experiment Short Cycled Improvement Learning from Mistakes
  20. 20. @BenLinders - benlinders.com 20 Ben Linders Consulting Agile & Improvement  Continuous Improvement is essential if you want to increase your agility  Agile values, principles, practices, and methods support continuous improvement  You need skilled people with methods and tools to get sustainable effective improvement done
  21. 21. @BenLinders - benlinders.com 21 Ben Linders Consulting Take a first step  Think about a problem that needs to be solved,  pick one practice or idea,  think of a practical way to do it,  start doing it! First Agile Step Every journey for agility and continuous improvement starts with a first step!
  22. 22. @BenLinders - benlinders.com 22 Ben Linders Consulting Continuous Improvement Become aware of importance of continuous improvement, Explore how it’s engrained in agile software development Suggestions that you can use in your daily work to improve continuously Increase your organization's agility! Leanpub.com/continuousimprovement “Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable”
  23. 23. @BenLinders - benlinders.com 23 Ben Linders Consulting Questions?Questions? Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement info@BenLinders.cominfo@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com
  24. 24. @BenLinders - benlinders.com 24 Ben Linders Consulting Background Information
  25. 25. @BenLinders - benlinders.com 25 Ben Linders Consulting Getting More out of Agile & Lean Practices for teams and stakeholders to develop the right products, deliver faster, increase quality, and create happy high performing teams. Full Day Workshop: Deploying practices effectively Improve Collaboration Tips & Trick for Agile & Lean Improve Continuously Increase your organization's agility! BenLinders.com/agilelean
  26. 26. @BenLinders - benlinders.com 26 Ben Linders Consulting Retrospectives Book Getting Value out of Agile Retrospectives By Luis Gonçalves & Ben Linders Download from InfoQ or Leanpub Buy on Amazon or Lulu amazon.com/dp/B00SWJO1DI leanpub.com/gettingvalueoutofagileretrospectives Mailinglist: eepurl.com/Mem7H
  27. 27. @BenLinders - benlinders.com 27 Ben Linders Consulting Retrospectives Book Bundle Six successful retrospectives books • Getting Value out of Agile Retrospectives • Fun Retrospectives • Fifty Quick Ideas to Improve Your Retrospectives • The Retrospective Handbook • Retrospectives for Organizational Change • The Retrospectives Kickstarter These books will make your agile retrospectives rock! Teams will love to do them :-). leanpub.com/b/agileretrospectives Discounted price: $30,48 (excl. VAT)
  28. 28. @BenLinders - benlinders.com 28 Ben Linders Consulting Assessing your Agility Over 40 tools: • Self-Assessment checklists • Readyness checks • Maturity assessments • Agile health checks • Measurements • And much more! Agile Self-Assessments
  29. 29. @BenLinders - benlinders.com 29 Ben Linders Consulting Measure & Control Quality Project Defect Model: • Inserted & detected defects • Improve reviews, inspections & testing • Prevent defects  Design & Test Collaborate  Visible Improvement  Business case support PDM (SEPG Europe 2003) Project Performance (PQS Monte Carlo (SEPG 2009)
  30. 30. @BenLinders - benlinders.com 30 Ben Linders Consulting Articles on Effective Agile • Self-assessing how Agile you are • Sustainable Improvement through Agile Retrospectives • Working in a Sustainable Pace • Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits • Process Improvement: The Agile Way • Golden Rules for Agile Process Improvement • How to deal with Resistance when Implementing Agile • Managing Projects with Agile Teams • Agile Project Management • Establishing and Maintaining Stable Teams • Getting Business Value out of Agile Retrospectives • Sharing Knowledge is Power • Are your Professionals Empowered?

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