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Driving improvements with Agile Retrospectives - Project and Product Management day Lviv Ukraine 2019 - Ben Linders

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Agile retrospectives have become a practice that is used by many teams to inspect and adapt their way of working. They provide insight into the activities performed and show how people are working together to deliver products

Did you know that you can also use agile retrospectives to drive improvements in projects and for products?

In his keynote, Ben Linders will explain what agile retrospectives are, how you can do them, and how they compare to project evaluations, post-mortems, and lessons-learned sessions. He will explore how you can join agile retrospectives as a project manager or product manager and the business benefits that agile retrospectives can bring.

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Driving improvements with Agile Retrospectives - Project and Product Management day Lviv Ukraine 2019 - Ben Linders

  1. 1. @BenLinders 1 Ben Linders Consulting Ben Linders Driving Improvements with Agile Retrospectives Keynote Project & Product Management Day
  2. 2. @BenLinders 2 Ben Linders Consulting Key Takeaways • Agile retrospectives enable continuous improvement at all levels • How you do retrospectives has major impact on the results: Good facilitation and suitable exercises matter! • Spice up your (post-)project evaluations, post-mortems, and lessons-learned sessions using agile retrospective practices • When joining a retrospectives as a project manager or product manager, don’t “manage”! Instead support teams & facilitators to get maximum results • Agile retrospectives can bring significant business benefits: Better products and faster delivery through motivated teams With agile retrospectives organizations drive their improvements! Ben Linders
  3. 3. @BenLinders 3 Ben Linders Consulting Trainer / Coach / Adviser / Author / Speaker Agile, Lean, Quality & Continuous improvement Freelance Editor for InfoQ.com BenLinders.com Books: Getting Value out of Agile Retrospectives What Drives Quality Agile Self-assessment Game Continuous Improvement Games: Agile Self-assessment Retrospective Bingo Retrospective Smells
  4. 4. @BenLinders 4 Ben Linders Consulting State of Practice Agile Retrospectives Doing them? Like doing them? Valuable?
  5. 5. @BenLinders 5 Ben Linders Consulting Agile Retrospectives Agile practice for teams to reflect on their way of working and to continuously become better in what they do. Focus upon • Teamworking, collaboration • Self organizing, autonomy What is an Agile Retrospectives Sustainable Improvement through Agile Retrospectives
  6. 6. @BenLinders 6 Ben Linders Consulting
  7. 7. @BenLinders 7 Ben Linders Consulting How I started with Agile Retrospectives • Struggling with Project Lessons Learned • Learned about retrospectives in 2001 • Apply in Stealth Mode • Becoming agile in an agile way Inspired by Project Retrospectives & Agile Retrospectives Wrote Getting Value out of Agile Retrospectives How I started with Agile Retrospectives
  8. 8. @BenLinders 8 Ben Linders Consulting Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”  Norm Kerth – Project Retrospectives Prime Directive in many Languages Create an Open Culture where team member Speak Up with Respect for each other to Learn and Improve Soft Skills Matter русский (Russian) Вне зависимости от того что будет обнаружено, мы должны понимать и искренне верить, что каждый из нас выполнил свою работу настолько хорошо, насколько мог, с учетом знаний, доступных на тот момент, его или её умений и возможностей, имеющихся ресурсов и текущей ситуации. Belarusian Незалежна ад таго, што мы высвятляем, мы павiнны разумець i шчыра верыць, што кожны робiць усе магчымае, улiчваючы вядомую iнфармацыю, яго (яе) навыкi i магчымасцi, даступныя рэсурсы, а таксама абставiны, якiя склалiлiся на дадзены момант. Prime Directive in many Languages
  9. 9. @BenLinders 9 Ben Linders Consulting Developing Awesome Teams Awesome teams: • are self organized & take responsibility • value collaboration & interaction • eager to learn and improve themselves Agile Retrospectives:  empower teams  help teams to take action  enable sustainable improvement If all teams improve in their own way, the best they can, the whole organization will improve continuously!
  10. 10. @BenLinders 10 Ben Linders Consulting Example: Failed sprint The Sprint that failed One-Word Exercise: • Deal with Feelings • Trust & Respect • Empowerment
  11. 11. @BenLinders 11 Ben Linders Consulting Example: Not able to improve Team that wasn’t a team yet 5-Times Why exercise • Getting to know each other • Collaborate • Skills to Improve
  12. 12. @BenLinders 12 Ben Linders Consulting Facilitating Retrospectives Facilitators • Prepare the meeting • Select appropriate exercises • Chair: Retrospective Smells / Behavior • Ensure action is taken Making retrospectives effective • Open & honest culture • Build a shared insight • Focus on the process • Remain independent Facilitation Good Practices
  13. 13. @BenLinders 13 Ben Linders Consulting Retrospective Exercises • Asking questions • One-word retrospective • Root Cause Analysis • Asking Why? • Strenghts (Solution Focused) • Perfection game • Action priorities • Retrospective of Retrospectives • Teams with multiple customers Toolbox of Retrospective Techniques • Remote Teams • Futurespectives • Strengths/Core Qualities • Self-assessment Game • Agile journey • Safety check • Faces Jack Sparrow
  14. 14. @BenLinders 14 Ben Linders Consulting Designing your Retrospective amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
  15. 15. @BenLinders 15 Ben Linders Consulting Vital Few Actions • Small Actions • Frequent Change • Focus on Value • Stop Starting, Start Finishing • Kanban Short Cycled Improvement Vital Few Actions
  16. 16. @BenLinders 16 Ben Linders Consulting Spicing Up with Agile Retrospectives practices (Post-) Project evaluations, post-mortems, and lessons-learned sessions: • Too late, we’re done • Not invented here • No time/budget • Don’t see the need Valuable Agile Retrospectives: • Frequent small improvements • Involve everyone actively • Decide & done by teams • Follow up on actions
  17. 17. @BenLinders 17 Ben Linders Consulting Improve with Retrospectives Focus on: • Effective Teamwork • Better Collaboration • Development Process / Way of working To get: • Productivity Increase • Product Quality • Lower Costs • Shorter Lead Time
  18. 18. @BenLinders 18 Ben Linders Consulting Improving Products with Retrospectives Focus on the product, suitable exercises • Building Awesome Products • 3S Retrospective: Start, Spice-up, Stop • Car Brand (from my book)
  19. 19. @BenLinders 19 Ben Linders Consulting Advice for Project/Product Managers • Stop managing people • Focus on outcomes • Support teams & facilitators • Foster collaboration Leadership approaches  Sociocracy (consent-based decisions)  Intend-based leadership  Host leadership  Inviting leadership
  20. 20. @BenLinders 20 Ben Linders Consulting Enable organization for retrospectives • Establish a culture of learning • Drive out fear and blaming • Do retrospectives at all levels • Make retrospectives part of your processes
  21. 21. @BenLinders 21 Ben Linders Consulting Key Takeaways • Agile retrospectives enable continuous improvement at all levels • How you do retrospectives has major impact on the results: Good facilitation and suitable exercises matter! • Spice up your (post-)project evaluations, post-mortems, and lessons-learned sessions using agile retrospective practices • When joining a retrospectives as a project manager or product manager, don’t “manage”! Instead support teams & facilitators to get maximum results • Agile retrospectives can bring significant business benefits: Better products and faster delivery through motivated teams With agile retrospectives organizations drive their improvements! Ben Linders
  22. 22. @BenLinders 22 Ben Linders Consulting Questions?Questions? Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement info@BenLinders.cominfo@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersConsultingwww.facebook.com/BenLindersConsulting www.benlinders.comwww.benlinders.com
  23. 23. @BenLinders 23 Ben Linders Consulting Spicing up Retrospectives Full Day Workshops  Why and How  Business Benefits  Facilitation Skills  Exercises Workshop Agile Retrospectives Spice up your Agile Retrospectives Increasing Agility with Retrospectives
  24. 24. @BenLinders 24 Ben Linders Consulting Making Agile Work for You Practices for teams and stakeholders to develop the right products, deliver faster, increase quality, and create happy high performing teams. Full Day Workshops: Deploying Agile practices effectively Improve Collaboration Tips & Trick for Agile & Lean Improve Continuously Increase your organization's agility! BenLinders.com/agilelean
  25. 25. @BenLinders 25 Ben Linders Consulting Retrospectives Book Getting Value out of Agile Retrospectives By Luis Gonçalves & Ben Linders Download from InfoQ or Leanpub Buy on Amazon or Lulu amazon.com/dp/B00SWJO1DI leanpub.com/gettingvalueoutofagileretrospectives Mailinglist: eepurl.com/Mem7H
  26. 26. @BenLinders 26 Ben Linders Consulting Continuous Improvement Become aware of importance of continuous improvement, Explore how it’s engrained in agile software development Suggestions that you can use in your daily work to improve continuously Increase your organization's agility! Leanpub.com/continuousimprovement “Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable”
  27. 27. @BenLinders 27 Ben Linders Consulting Retrospectives Book Bundle Six successful retrospectives books • Getting Value out of Agile Retrospectives • Fun Retrospectives • Fifty Quick Ideas to Improve Your Retrospectives • The Retrospective Handbook • Retrospectives for Organizational Change • The Retrospectives Kickstarter These books will make your agile retrospectives rock! Teams will love to do them :-). leanpub.com/b/agileretrospectives Discounted price: $30,48 (excl. VAT)
  28. 28. @BenLinders 28 Ben Linders Consulting Assessing your Agility Over 80 tools: • Self-Assessment checklists • Readyness checks • Maturity assessments • Agile health checks • Measurements • And much more! Agile Self-Assessments
  29. 29. @BenLinders 29 Ben Linders Consulting Services for Agile Self-assessments Services for assessing your agility and increase delivered value: • In-house workshop for playing the Agile Self-assessment Game • Public workshops to experience the Agile Self-assessment Game • Agile assessment for your team, department, or organization • Facilitation for playing the game at your event (conference, meetup, hackathon, game lab, etc) • Tailoring the Agile Self-assessment Game to your specific needs • Licenses for playing the game • … Contact: benlinders@gmail.com +31 6 2901 3863

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