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Training 1207897380040065-8 (1)
1.
2. Training is the act of increasing the
knowledge and skills of an employee for
doing particular job.
Its purpose is to achieve a change in the
behavior of those trained and to enable them
to do jobs better.
Training is a continuous process.
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3. On the basis of purpose several types of
training programmes are offered to
employees.
Induction or Orientation Training
Job Training
Apprenticeship Training
Internship Training
Refresher Training or Retraining
Training for Promotion
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4. The term training refers to the acquisition
of knowledge, skills, and competencies as a
result of practical skills and knowledge that
relate to specific useful competencies.
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5. The purpose of Organizational Training
(OT) is to develop the skills and knowledge
of people so they can perform their roles
effectively and efficiently.
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6. An organizational training program involves
the following:
Identifying the training needed by the
organization .
Obtaining and providing training to address
those needs .
Establishing and maintaining training capability
Establishing and maintaining training records.
Assessing training effectiveness.
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7. In deciding what structure is appropriate, it is helpful to revisit what has to
be done when delivering a training service. A training service normally has
the following roles:
Training manager: Leads, manages, and integrates with organization's
strategy.
Trainer/facilitator: Delivers, presents and facilitates the learning.
Instructional designer: Designs the documents the training program.
Administrator: Organises venue, printing, logistics, training records etc.
Internal consultant: Diagnoses, facilitates change and meetings, liases
with consultants.
Training broker: (Both internal and external role) Finds external providers.
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11. Merits
More direct.
Large no. of people can be instructed at a same time.
Time factor
Controlled by the instructor
Demerits:
Minimum active involvement
Less motivation
Ability of learners
Lectures cannot be remembered
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12. Merits:
improvement over lecture
great value in modifying attitude
members can defend their views
Demerits:
size should be small
individuals may not appreciate
will give rise to heated arguments
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13. Merits
Criticism from peers
Participation
Loyalty
Demerits
Tension and enmity
May hurt a member
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14. Merits
Amusing and Practical approach.
Demerit
Lot of merriment hence seriousness may be lost.
Observer may not be convinced of his bad
communication.
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15. Merits
Opportunity to develop insight.
Imp of feelings and emotions
Observation
Feedback
Demerits
Time consuming
Boring
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16. Merits
Active involvement
Practise decision making
Exchange ideas
Instant feedback
Demerits
Cost is more
Intense emotions
Artificial
Not universally applicable
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17. Executive people are those who have
authority over others in the operations of
the enterprise. The caliber and performance
of managers will largely determine the
success of any business.
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19. Improvement in technical performance
Improvement in conceptual performamce
Improvement in human skills
Stimulate juniors
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20. To develop all those who are under him.
Providing for future and present needs of the
firm.
Provide opportunity for every manager to
take an active part in his own development.
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23. CASE STUDY
INCIDENT METHOD
ROLE PLAYING
IN BASKET
MANAGEMENT GAMES
SIMULATION
T-GROUP
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24. Advantages:
Superior can guide the employee even
though there is no management
programs.
Evaluation and feedback.
Disadvantages:
Superior may be authoratian.
Coaches ability .
Superior should not be dominant.
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25. Advantages:
Discussions, recommendations, criticism,
comments.
Disadvantages:
Waste of time.
Frustration if participants don’t understand
this method.
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26. Merits:
Provides stimulating discussion.
Employee can defend his analytical and
judgemental views.
Systematic way of thinking.
Demerits:
Time consuming.
Rushing towards a solution.
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27. Group members address questions such as
what ,when,where ,how of situation in which
an which an incident developed.Clues are
trackled down if they seem to offer reliable
insight into why of the situation.And then
decision is taken accordingly.
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28. Merits
Decisions are rapid.
Feedback is objective.
Promising managers get a prospective of
the company as a whole.
Inexpensive
Can be easily organized.
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29. Demerits:
Discourages originality.
Logical solutions suggested tends to be
abstracted from compulsions .
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30. Merits:
Less cost.
Demerits:
Difficult to duplicate the pressures and realities of
actual decision making on the jobs
Individuals act differently in real life situations.
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31. Merits:
Emplyee can learn more about their own
weakness and strengths develop insight into how
they react to others and vice versa.
Demerits:
Trainers often create stressful situations.
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33. What is Training?
Distinction between Training and Development
Why Training is necessary?
What can Training do for Employees?
Types of Training
Methods of Training
Difficulties in various Training Programs
Why Training Fails?
How to make Training Effective?
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34. 34
Learning Dimensions
Training Development
Who? Non-managerial personnel Managerial Personnel
What? Technical and mechanical
operations
Theoretical, Conceptual
ideas
Why? Specific job-related purpose General knowledge
When? Short-Term Long-Term
36. Training helps the employees or work-force in
the following ways:
Confidence
New Skills
Promotion
Higher Earnings
Adaptability
Increased Safety
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37. On the Job Training
Instruction is highly disorganized and haphazard
and not properly supervised.
Lack of motivation.
Low productivity when he is unable to fully develop.
Skilled trainer
Learners are often subjected to distractions of a
noisy shop floor or office.
Mostly used for unskilled and semiskilled jobs.
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38. Vestibule Training
The splitting of responsibilities leads to
organizational problems.
Additional investment in equipment is necessary
This method is of limited value for the jobs which
utilize equipment which can be duplicated.
The number of trainees are large.
Mostly used for semiskilled jobs.
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39. Off the Job Training
Minimum active involvement of trainees.
One-way Communication.
Can raise arguments.
Some individuals may tend to dominate.
Time consuming to arrive at an any decision .
Effectiveness depends on the skill of leader.
Mostly used for development of higher level
employees and executives.
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40. Benefits of training are not clear to top
management.
The top management hardly rewards
supervisors for carrying out effective training.
The top management rarely plans and budgets
systematically for training.
Trainers provide limited counseling and
consulting services to rest of the organization.
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41. The middle management without proper incentives
from top management ,does not account for
training in production scheduling.
Without proper scheduling from above, first line
supervisors have difficulty production norms if
employees are attending training programmes.
Training external to the employees unit sometimes
teaches techniques on methods contrary to the
practices of the participants organization.
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42. Contents of training program be chalked out
after identifying the training needs or goals.
Training should be job relevant.
Should be conducted by well qualified and
experienced trainers.
Should recognized that all the trainees do
not
progress at the same rate.
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43. Regular constructive feedback concerning his
progress in training and implementation of
the newly acquired abilities.
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45. About executive training
Who are the executives in organizations
Their functions of executives in
organization
Purpose and objective of executive
training
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46. Methods of executive training
▪ ON-THE-JOB TECHNIQUES
▪ OFF-THE-JOB TECHNIQUES
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47. ON-THE-JOB TECHNIQUE
1)The Coaching or guided Method.
2)Job Rotation or Channel Method of
Development.
3)Participation in deliberation of the Boards and
Committees.
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48. The Coaching Method
thinking processes and operative skills.
guide and instructor.
follow up suggestions and corrects errors.
objective of coaching.
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49. Advantages
least centralized staff co-ordination.
feedback and evaluation
Disadvantages
authoritarian.
relies on coaches’ ability
no training atmosphere.
Effectiveness of the method
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The Coaching Method
50. Job rotation or channel method
of development
movement of executives
for beginning level managers
from 6 months to 24 months
great deal of job experience
overall knowledge and familiarity
horizontal or lateral
on a planned basis
on a situational basis
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51. Advantages
Develops inter-departmental co-operation
Boredom and monotony are reduced
Chance to step into a higher position
Equal chance for advancement
Best utilization
Disadvantages
Upsets family and home life
Difficult to adjust
Demotivate intelligent and aggressive trainees
A highly competitive game
Established operations are disturbed
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Job rotation or channel method
of development
52. Participation in Deliberation of the Junior Board and
Committees or the Multiple Management technique
For middle and senior level managers
Real life actual problems
Opportunity for managers to share
Make a recommendation
Exposure to other members
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53. Advantages
Opportunity to gain knowledge
Identify those who have executive talent
Practical experience of group decision making
Inexpensive
Better human relations climate
Disadvantages
Only for middle and senior level managers
Does not permit any specific attention
Tend to be discursive lacking authority
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Participation in Deliberation of the Junior Board and
Committees or the Multiple Management technique
54. OFF-THE-JOB TECHNIQUE
1) The Case Study
2) Incident Method
3) Role Playing
4) In Basket Method
5) Business games
6) Sensitivity Training
7) Simulation
8) Grading Training
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55. OFF-THE-JOB TECHNIQUES
The Case Study
Actual business situation
Appraise and analyze
Suggest solutions
Actual decision known to the executives
only
Compared with the various solutions
Stimulating discussion
Improving decision making abilities
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56. Incident Method
Stimulate self-development
Intellectual ability
Practical judgement
Social awareness
Studies a written incident
Short term decisions
Find out what, when, where, how of the situation
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57. Grid Training
Several possible leadership styles
Two basic orientation
Concern for people and concern for production
Lasts for 3 to 5 years
Weekend conference
Discussion, analysis and solution
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