SUBJECT: WRITING & COMMUNICATION SKILLS TOPIC: Non-verbal Communication/ Body Language

2. Quaid-e-AwamUniversity ofEngineering, Science & Technology,Nawabshah
ZAMEER AHMED
14CE69
CIVIL ENGINEERING DEPARTMENT
SUBJECT: WRITING & COMMUNICATION SKILLS
NAME OF TEACHER: SIR MUHAMMAD ARIF SOOMRO

3. TOPIC
Non-verbal Communication/ Body Language

4. Non-verbal Communication:
Another important element of the communication
process is nonverbal communication. Nonverbal communication
is interpersonal communication through nonlinguistic means.
Non-verbal communication is everything except your words.

5. Non-verbal Communication /Body Language
NVC process is comprised of several factors including:
Appearance
Facial Expression
Eye Contact
Touching
Body Gesture
Space
Posture
Voice
Time
Silence

6. Appearance:
Elements such as, clothing, hairstyle, jewelry,
cosmetics, scent, body size, body shape etc.
Transmit messages.
Appearance is one aspect of nonverbal
communication that has important implication for
both written and verbal communication.
The most important feature of this
communication, without a proper appearance your
communication would be abstruse. So your
appearance should be neat & perfect.

7. Facial Expression:
One is facial area (eyes, eye brows, forehead, mouth & chin) is
more capable of communicating nonverbally than any other part
of the human body.
The face sends messages about one’s happiness sadness, anger,
frustration, disgust, fear or surprise. In fact, we generally do not
have to ask people if they are happy or sad – their faces reveal
their present emotional state.
Example:

8. Eye Contact:
While eyes play an important role communicating
emotions, eye contact is used in quite a different way in the
communication process. Eye contact can also be used to
signal a person’s desire to be included in a conversation, as
well as to make another person somewhat uncomfortable by
putting him/her under stress.
Example:

9. Touching:
1) Social/Polite Touch
2) Intimate Touch
3) Professional Touch
4) Friendly Touch

10. 1) Social/Polite Touch:
2) Intimate Touch:
Social/polite touch, used by acquaintances
who wish to convey friendly but slightly
detached appreciation and affection.
Intimate touch, which is usually reserved
for couples expressing love and affection
through kissing, hugging, or caressing.
The amount and nature of touching considered
appropriate for the situation varies from culture
to culture.

11. 3) Professional Touch:
4) Friendly Touch:
Professional touch, used for example, by
businesspeople, between a professor and
his/her students and two people meeting for
the first time.
Friendly touch, which could be used by
close friends or close businesspeople and
colleagues congratulating one another on an
accomplishment.

12. Body Gesture:
The V-shaped hand gesture with the index finger and
middle finger may mean victory or space in the United
States, but in some countries it could be interpreted as an
obscene gesture.
Shaking your head up-and-down means “YES” in the
United States and left-to-right means “NO”. In some parts
of the world the meanings are just the opposite.
Example:

13. Space:
People in different cultures require different
amounts of physical distance for communication.
Too little or too much space between people can
have a negative effect.
Allow a distance of 1.5 to 4.0 feet for close interpersonal
contact only.
Allow a distance of 4.0 to 12.0 feet for most business
transactions or consultations. Note that four feet is about the
distance across the typical conference table.
Communicate only briefly or formally at a distance beyond
12.0 feet.

14. Posture:
Your posture of standing should well in order should avoid
Folded Arms
Hand holding up the chin
Hand over the mouth
Example:

15. Voice:
In nonverbal communication your voice should be like following
factors.
Pitch
Inflection
Quality
Laughter
Vocalization
( um, er, mm, hmm )
Range
Volume
Tone
Duration ( rate & tempo )

16. Time:
Silence:
As a type of nonverbal communication,
silence has implications for both written and
verbal messages.
There must be um, em, hmm? Which creates good impact.
Example: Mr. Bean Charlie Chapllin
Manage your time because its precious asset in life. If
time is there everything is here no time nothing is there.

17. THANKS