SlideShare a Scribd company logo
1 of 8
Download to read offline
Europe Direct Selling Report 2012

August 2012

                                                                             Provided by

                RESEARCH ON INTERNATIONAL MARKETS
                    We deliver the facts – you make the decisions




                                        elling
                                  ect S
                           p e Dir
                      Euro         2
                            rt 201
                      Repo




                                                                                           August 2012




Publication Date	
	 August 2012
Language	
	 English
Format	
	 PDF & PowerPoint
Number of Pages/Charts 	 	
	 127
Covered Countries 	                                                 	
	   Central Europe: Germany (Top Countries), Austria, Switzerland							
	   Western Europe: UK, France (Top Countries), Ireland, Italy, Spain							
	   Eastern Europe: Poland, Russia (Top Country), Czech Republic, Estonia, Latvia, Lithuania, Romania, Slovakia, 	
	   Turkey, Ukraine													
	   Scandinavia: Finland, Norway, Sweden									

Price	
	 Single User License: 	                                            € 2,950 (excl. VAT)
	 Site License: 	                                                   € 5,900 (excl. VAT)
	 Global Site License: 	                                            € 8,850 (excl. VAT)




                          yStats.com GmbH & Co. KG                                         Telefon:	 +49 (0) 40 - 39 90 68 50   info@ystats.com   www.twitter.com/ystats
                          Behringstr. 28a, 22765 Hamburg                                   Fax:	     +49 (0) 40 - 39 90 68 51   www.ystats.com    www.facebook.com/ystats
Europe Direct Selling Report 2012
Key Findings
 Covering 21 European countries
 •	   France and Germany were the leading European countries regarding direct selling market sales in
      2011.
 •	   The number of direct selling representatives in Germany increased by more than a quarter between
      2010 and 2011.
 •	   In the UK, “Multi-Level” was the leading compensation plan in 2011, while “Person to Person” was the
      most popular direct selling method.
 •	   In France, “Home Improvement” was the leading direct selling product category in 2011, followed by
      “Household Goods & Durables”.
 •	   Especially direct selling companies offering mass products such as cosmetics and fashion are expected
      to be successful in Poland in 2012.
 •	   Despite declining numbers in direct sales people, sales in the Russian direct sales market increased
      slightly year-on-year in the first half of 2011.


Company and Product Information
 About our Reports

 Market reports by yStats.com inform top managers about recent market trends and assist with
 strategic company decisions

 A list of advantages
 •	 yStats.com provides secondary market research: By using various sources of information we ensure       		
 	 maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of 		
 	 the market situation.
 •	 The analyses, statistical reports and forecasts are only based on reliable sources including national and  		
 	 international statistical offices, industry and trade associations, business reports, business and company 		
 	 databases, journals, company registries and news portals.
 •	 Our international employees research and filter all sources and translate relevant information into English. 		
 	 This ensures that the content of the original studies is correctly interpreted.
 •	 yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board 	
 	 presentations or be individually adapted.
 •	 If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request.


 About yStats.com
 •	 yStats.com has been committed to research up-to-date, objective and demand-based data on markets and 		
 	 competitors from various industries since 2005.
 •	 Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in 			
 	 secondary market research.
 •	 In addition to reports on markets and competitors, yStats.com also carries out client-specific research.
 •	 Clients include leading global enterprises from various industries including B2C E-Commerce, electronic 		
 	 payment systems, mail order and direct marketing, logistics as well as banking and consulting.




                      yStats.com GmbH & Co. KG         Telefon:	 +49 (0) 40 - 39 90 68 50   info@ystats.com   www.twitter.com/ystats
                      Behringstr. 28a, 22765 Hamburg   Fax:	     +49 (0) 40 - 39 90 68 51   www.ystats.com    www.facebook.com/ystats
Europe Direct Selling Report 2012
Table of Contents (1 of 3)
 1.	MANAGEMENT SUMMARY                                                4. WESTERN EUROPE

 2. EUROPE: REGIONAL                                                  4.1 UK (Top Country)

 •	   Direct Selling Market Sales, by Country, Top 1-15,              •	   Direct Selling Market Trends, 2012
      in EUR million, 2011                                            •	   Direct Selling Market Sales, in USD billion, 2010 &
 •	   Direct Selling Market Sales, by Country, Top 16-31,                  2011
      in EUR million, 2011                                            •	   Breakdown of Direct Sellers, by Gender and Type of
                                                                           Employment, in %, 2011
 •	   Direct Selling Salesforce, by Country, Top 1-15,
                                                                      •	   Breakdown of Direct Selling Compensation Plans and
      in thousands, 2011
                                                                           Breakdown of Direct Selling Methods, in %, 2011
 •	   Direct Selling Salesforce, by Country, Top 16-30,               •	   Breakdown of Direct Selling Product Categories, by
      in thousands, 2011                                                   Sales, in %, 2011
 •	   Breakdown of Direct Sellers, by Gender and
      Breakdown of Direct Selling Methods, in %, 2011                 4.2 France (Top Country)
 •	   Breakdown of Direct Selling Product Categories, by
      Sales, in %, 2011                                               •	   Direct Selling Market Trends, 2012 and Direct Selling
                                                                           Market Sales, by Compensation Plan, in %, 2011
                                                                      •	   Breakdown of Direct Sellers, by Gender and
 3. CENTRAL EUROPE                                                         Breakdown of Direct Selling Methods, in %, 2011
                                                                      •	   Number of net Jobs created in the Direct Selling
 3.1 Germany (Top Country)                                                 Market, in thousands, 2010 & 2011

 •	   Direct Selling Trends, 2012 and Total Direct Sales, in          •	   Reasons for buying through Direct Selling, in %,
      EUR billion, 2010 & 2011                                             2011

 •	   Direct Selling Trends, 2011 and Breakdown of Direct             •	   Breakdown of Direct Selling Product Categories, by
      Sales, by Type of Sale, in %, 2011                                   Sales, in %, 2011

 •	   Sales of BDD Member Companies, in EUR billion,                  •	   Breakdown of Direct Selling Turnover of FVD Member
      2010 & 2011                                                          Companies, by Category, in %, 2011
 •	   Direct Selling Representatives of BDD Member
      Companies, in thousands, 2010 & 2011                            4.3 Ireland
 •	   Breakdown of Direct Selling Representatives, by
      Gender and by Labor Time, in %, 2011                            •	   Direct Selling Salesforce, in thousands, 2009 & 2010
 •	   Breakdown of Direct Selling Market Sales, by Com-               •	   Breakdown of Direct Sellers, by Gender, in %, 2011
      pensation Plan and Breakdown of Direct Selling                  •	   Breakdown of Direct Selling Methods and
      Methods, in %, 2011                                                  Breakdown of Direct Selling Representatives,
 •	   Breakdown of Direct Selling Market Sales, by Product                 by Labor Time, in %, 2011
      Categories, in %, 2011
                                                                      •	   Breakdown of Direct Selling Product Categories, by
                                                                           Sales, in %, 2011
 3.2 Austria
                                                                      4.4 Italy
 •	   Breakdown of Direct Sellers, by Gender, in %, 2011
                                                                      •	   Direct Selling Trends, 2011
                                                                      •	   Direct Selling Market Sales, in EUR million, 2010 &
 3.3 Switzerland                                                           2011

 •	   Leading Direct Selling Companies, by Value Market               •	   Breakdown of Direct Sellers, by Gender, in %, 2011
      Share, in %, 2011


                        yStats.com GmbH & Co. KG         Telefon:	 +49 (0) 40 - 39 90 68 50   info@ystats.com   www.twitter.com/ystats
                        Behringstr. 28a, 22765 Hamburg   Fax:	     +49 (0) 40 - 39 90 68 51   www.ystats.com    www.facebook.com/ystats
Europe Direct Selling Report 2012
Table of Contents (2 of 3)
 4. WESTERN EUROPE (cont.)                                           5. EASTERN EUROPE (cont.)

 4.4 Italy (cont.)                                                    5.2 Russia (Top Country)

 •	   Breakdown of Direct Selling Market Sales, by                    •	   Direct Selling Market Trends, 2011 and Direct Sellers,
                                                                           in millions, 2009-2011
      Compensation Plan and Breakdown of Direct Selling
      Methods, in %, 2011                                             •	   Direct Selling Market Sales, in USD billion, 2010 &
                                                                           2011
 •	   Breakdown of Direct Selling Market Sales, by Product
      Categories, in %, 2011                                          •	   Breakdown of Direct Sellers, by Gender and
                                                                           Breakdown of Direct Selling Methods, in %, 2011
 •	   Growth in selected Direct Selling Product Categories,
                                                                      •	   Breakdown of Direct Selling Product Categories, in
      in %, 2011
                                                                           %, 2011
 •	   Leading Direct Selling Companies, by Value Market
                                                                      •	   Direct Selling Companies, by Shares of Direct
      Share, in %, 2011
                                                                           Shoppers, in %, H1 2011

 4.5 Spain                                                            •	   Top Perfume and Cosmetics Sellers, including Direct
                                                                           Sellers, by Brand and main Sales Channel and by
 3. NORTH AMERICA                                                          Sales, in RUB billion and % Change, 2009 & 2010
 •	   General Trends on the Direct Selling Market,
      2011/2012
 •	   Direct Selling Spending in selected Regions, in EUR
                                                                      5.3 Czech Republic
      million, 2011                                                   •	   Breakdown of the Cosmetics Market, by Direct Selling
 •	   Average Spending on Direct Selling Products per                      and other Sales Channels, in %, 2011
      Capita, compared to USA and Japan, in EUR, 2011
 •	   Number of Employees in the Direct Selling Market, in            5.4 Estonia
      thousands, 2010-2011
                                                                      •	   Direct Selling Market Turnover, in EUR million,
 •	   Breakdown of Direct Sellers by Gender, in %, 2011,
                                                                           2009 & 2010
      and Breakdown of Direct Sellers in the EU by Gender,
      in %, 2010                                                      •	   Number of Direct Sellers, in thousands, 2009 & 2010

 •	   Breakdown of Direct Selling Product Categories, in
                                                                      5.5 Latvia
      %, 2010
                                                                      •	   Direct Selling Market Volume, in EUR million,
                                                                           2009 & 2010
 5. EASTERN EUROPE                                                    •	   Number of Direct Sellers, in thousands, 2009 & 2010

 5.1 Poland (Top Country)                                             5.6 Lithuania
 •	   Direct Selling Market Trends, 2012 and Type of                  •	   Direct Selling Market Volume, in EUR million,
      Employment, in %, 2011                                               2009 & 2010
 •	   Direct Selling Trends, 2011                                     •	   Number of Direct Sellers, in thousands, 2009 & 2010
 •	   Direct Selling Market Sales, in USD million,
      2010 & 2011                                                    5.7 Romania
 •	   Breakdown of Direct Sellers, by Gender and
      Breakdown of Direct Selling Methods, in %, 2011                •	    Share of the Beauty and Personal Care Product
 •	   Breakdown of Direct Selling Product Categories,                      Category on all Direct Selling Product Categories,
      in %, 2010                                                           in % of Selling Value, 2010
 •	   Leading Direct Selling Companies, by Value Market              •	    Leading Direct Selling Companies, by Value Market
      Share, in %, 2011                                                    Share, in %, 2010



                        yStats.com GmbH & Co. KG         Telefon:	 +49 (0) 40 - 39 90 68 50   info@ystats.com   www.twitter.com/ystats
                        Behringstr. 28a, 22765 Hamburg   Fax:	     +49 (0) 40 - 39 90 68 51   www.ystats.com    www.facebook.com/ystats
Europe Direct Selling Report 2012
Table of Contents (3 of 3)
 5. EASTERN EUROPE (cont.)                                            6. SCANDINAVIA (cont.)

 5.8 Slovakia                                                         6.3 Sweden

 •	   Direct Selling Market Sales, in EUR million,                    •	   Direct Selling Market Trends, 2011/2012 and Share
      2010 & 2011                                                          of Direct Selling Market Sales on total Retail in 	
 •	   Leading Direct Selling Companies, by Value Market                    Sweden, in %, 2012
      Share, in %, 2011                                               •	   Breakdown of Direct Selling Representatives, by
                                                                           Gender and by Labor Time, in %, 2011
 5.9 Turkey                                                           •	   Breakdown of Direct Selling Product Categories, in
                                                                           %, 2011
 •	   Direct Selling Trends, 2011
 •	   Breakdown of Direct Sellers, by Gender, in %, 2011
 •	   Breakdown of Direct Selling Market Sales, by 	
      Compensation Plan and Breakdown of Direct Selling               7. DIRECT SELLING PLAYERS
      Methods, in %, 2011
 •	   Breakdown of Direct Selling Product Categories, in              •	   Global top 50 Direct Selling Companies, by Global
      %, 2011
                                                                           Net Sales, in USD million, 2010 & 2011

 5.10 Ukraine                                                         •	   Avon Products, Inc.: Profile

                                                                      •	   Amway: Profile
 •	   Direct Selling Market Revenue, in UAH billion,
      2006-2010                                                       •	   Herbalife International of America, Inc.: Profile
 •	   Direct Selling Distributors, in thousands, 2006-2010            •	   Natura Cosmeticos SA: Profile
 •	   Breakdown of Direct Sellers, by Gender, in %, 2011
                                                                      •	   Vorwerk & Co. KG: Profile
 •	   Breakdown of Direct Selling by Employment Type
      and by Direct Selling Methods, in %, 2011                       •	   Mary Kay Inc.: Profile
 •	   Breakdown of Direct Selling Product Categories,
                                                                      •	   Tupperware Brands Corp.: Profile
      in %, 2011
                                                                      •	   Oriflame Cosmetics SA: Profile

                                                                      •	   Nu Skin Enterprises, Inc.: Profile
 6. SCANDINAVIA
                                                                      •	   Primerica Financial Services Inc.: Profile
 6.1 Finland
                                                                      •	   Telecom Plus: Profile

 •	   Direct Selling Market Sales, in EUR million, 2011 &             •	   Yanbal International: Profile
      2016f
                                                                      •	   AMOREPACIFIC: Profile
 •	   Breakdown of Direct Selling Product Categories, in
      %, 2010                                                         •	   USANA Health Sciences Inc.: Profile

 6.2 Norway                                                           •	   New Era Health Industry Group, Co., Ltd.: Profile

                                                                      •	   ACN, Inc.: Profile
 •	   Direct Selling Market Trends, 2011 and Share of 	
      Direct Sellers belonging to the Direct Selling 	                •	   Scentsy: Profile
      Association of Norway on all Direct Sellers in Norway,          •	   The Pampered Chef Ltd.: Profile
      in %, 2011
                                                                      •	   PartyLite: Profile
 •	   Breakdown of Direct Selling Product Categories,
      in %, 2011                                                      •	   Menard Japan Cosmetics: Profile




                        yStats.com GmbH & Co. KG         Telefon:	 +49 (0) 40 - 39 90 68 50     info@ystats.com   www.twitter.com/ystats
                        Behringstr. 28a, 22765 Hamburg   Fax:	     +49 (0) 40 - 39 90 68 51     www.ystats.com    www.facebook.com/ystats
Europe Direct Selling Report 2012
                                                                                                   Samples

                                                              RESEARCH ON INTERNATIONAL MARKETS
                                                                        We deliver the facts – you make the decisions




       Despite declining numbers in direct sellers, sales in the Russian direct
       selling market increased +3% year-on-year in the first half of 2011.
       Russia: Direct Sales Market Trends, 2011 and Direct Sellers, in millions, 2009-2011

        In 2011, Russia ranked 8th in a global comparison of direct selling
         sales, as reported by Finmarket. Furthermore, the country
         represented 3% of the global direct sales market, which was led by
         the US and Japan.                                                                                                                                              Direct Sellers, in millions, 2009-2011
        The volume of the Russian direct sales market was expected to
         increase between +4% and +6% in 2011, compared to 2010.                                                                                                    6
        In 2009, sales in the Russian direct sales market amounted to RUB                                                                                              5,0

                                                                                                                                   in million Direct Sales People
         114.7 billion and reached RUB 119.0 billion in 2010. Russian direct
         sales market sales in the first half of 2011 were able to increase by                                                                                                           4,4
         +2.9% compared to the first half of 2010, reaching RUB 56.2 billion.                                                                                                   -12%                       3,7
                                                                                                                                                                    4
        While direct sales increased in Russia, the number of distributors                                                                                                                      -16%
         declined by to 3.69 million direct sales people in 2011, down from
         4.4 million people in 2010 and 4.99 million direct sales people in
         2009.
                                                                                                                                                                    2
        The number of direct sales people in Russia decreased due to the
         fact that more people in Russia found a permanent workplace after
         the end of the economic crisis and stopped working as direct sellers.
        While the majority of direct sales in Europe involved household
         goods in 2011, cosmetics and perfumes accounted for most direct                                                                                            0
         sales in the Russian market.                                                                                                                                   2009            2010             2011
        According to WfDSA, multilevel was the only compensation plan in
         Russia in 2011, while single level compensation did not exist.

       Source: Finmarket.ru, October 2011; WfDSA, June 2012




                                                                                                                                                                                                                 66




                                                               RESEARCH ON INTERNATIONAL MARKETS
                                                                            We deliver the facts – you make the decisions




       Mary Kay operates in 15 European countries and counted 24,080
       beauty consultants in Germany alone in 2011.
       Mary Kay Inc.: Profile
            Name of Company                                    Mary Kay, Inc.

            Country of Origin                                  USA

            Main Homepage                                      www.marykay.com

            Headquarters                                       Addison, TX, USA

                                                               •    Positioning: High to Luxury Pricing
            Positioning/ Product Range
                                                               •    Main Product Range: Cosmetics, Personal Care

                                                               •    Global net sales of USD 2.9 billion (EUR 2.1 billion) in 2011, up from USD 2.5 billion (EUR 1.9 billion) in 2010
            Revenue/ Financials
                                                               •    Total revenues of EUR 26.9 million in Germany in 2011, up from EUR 25.5 million in 2010

                                                               Armenia, Czech Republic, Finland, Germany, Lithuania, Moldova, Norway, Poland, Portugal, Russia, Slovakia, Spain,
            Main European Countries                            Sweden, Ukraine, UK

            Total Number of Direct Sellers                     2.4 million

            Main Sales Method                                  Person-to-Person

            Main Compensation Structure                        Single-Level

                                                               •       In Germany, Mary Kay counted 24,080 beauty consultants in 2011, up by +9% from 22,089 in 2010.
                                                               •       In 2010, Mary Kay launched operations in Armenia.
            News
                                                               •       Mary Kay aimed to increase their number of consultants in European countries by offering enhanced recruiting
                                                                       measures such as further communication services for consultants and training opportunities.



        Source: Company homepages, business reports, business and company databases, journals, company registries, news portals, industry and trade associations



                                                                                                                                                                                                                      89




                      yStats.com GmbH & Co. KG                                                        Telefon:	 +49 (0) 40 - 39 90 68 50                                                       info@ystats.com             www.twitter.com/ystats
                      Behringstr. 28a, 22765 Hamburg                                                  Fax:	     +49 (0) 40 - 39 90 68 51                                                       www.ystats.com              www.facebook.com/ystats
Europe Direct Selling Report 2012
                                                    Report ORDER FORM
                                                    REPORT Order Form
     Place Your Order as Follows:


                Call us at + 49 40 39 90 68 50

                Fax us at + 49 40 39 90 68 51 using the form below:

                Scan and Email us at inquiry@ystats.com using the form below:


     Place your order now:

     Please confirm the license type you require:

      Single User License                                          Site License1                                 Global Site License2


     Report Title                                                                  Publication Date                                Price (€)




     An invoice will be sent to your company. Please complete your contact details.
     Title: Mr/Mrs/Ms                                               First Name
     Last Name
     Job Title
     Company
     Email Address
     Telephone Number
     Fax Number
     Address
     City                                                           State/Province
     Country                                                        Post Code/ZIP

     All Forms must have a signature to confirm your order:




     Signature



     Where did you find us?
                                                                    EU Companies must supply                   Purchase Order No
                                                                                                                                               Order Date
      Google/Search Engine                                         VAT No                                     (if required)
      Google Adwords/Online Advertising
      Article in Trade Journal
      Press Release
      Social Media
      Recommendation
      Others: ________________________

     Note: Reports are provided in electronic PDF form. yStats.com will contact you in the future to provide our free newsletter or other mailings. If you
     do not wish to receive our newsletter or other mailings, you may advise us of this. Your contact information will not be sold to other organizations.
     1
         ) Site Licenses, allowing all users within a given geographical location of an organization to access the report, are available for double the price.
     2
         ) Global Site Licenses, allowing all worldwide users of an organization to access the report, are available for triple the price.



     
     




                       yStats.com GmbH & Co. KG                         Telefon:	 +49 (0) 40 - 39 90 68 50                  info@ystats.com              www.twitter.com/ystats
                       Behringstr. 28a, 22765 Hamburg                   Fax:	     +49 (0) 40 - 39 90 68 51                  www.ystats.com               www.facebook.com/ystats
Europe Direct Selling Report 2012
                                                               Terms and Conditions
1.	SCOPE                                                                                                   entitled to access the report. In both cases, the term “organization” refers to the company of
1.1	
    The following terms and conditions apply to our entire contract (the “Contract”) between                the specific customer only and excludes any third parties including affiliates.
    yStats.com GmbH  Co. KG (hereinafter also referred to as “we” or “us”) with our customers         4.4	 must expressly be named as the author of any data the customer processes further as
                                                                                                            We
    regarding (i) research services, (ii) the purchase of reports, and (iii) any other contracts            contractually negotiated.
    between us and our customers executed by reference to these terms and conditions (any              5.	 TECHNICAL INFORMATION
    reports and other services and products which we may make available to the customer under          5.1	 shall provide our Products in standardized data formats.
                                                                                                            We
    a Contract hereinafter the “Products”).                                                            5.2	The customer must ensure that he has the corresponding technical resources to make use of
1.2	
    Any terms and conditions of our customers are hereby expressly rejected. Agreements con-                these data. The customer may not derive any claims in this connection on grounds of breach
    trary to these terms and conditions require our written confirmation. In case of deviations             of obligation.
    between these terms and conditions and the contents of the Order Forms, the contents of            6.	 DEFECTS AS TO QUALITY
    the Order Form shall prevail.                                                                      6.1	 claims for defects as to quality are triggered by insignificant discrepancies between our
                                                                                                            No
2.	OFFERS, ORDERS                                                                                          products and services and the warranted quality or fitness for use.
2.1	
    With respect to research services, we usually submit an offer to the customer in the form of       6.2	Likewise, no claims for defects as to quality may be derived from entrepreneurial risks –
    a “Research Order Form” accompanied with a proposal stating the nature of the issue to be               e.g., with regard to questions of entrepreneurial discretion, an erroneous assessment of the
    researched, the services to be rendered, the time required for the study and the fee due.               market situation or the failure to recognize a business action’s merit.
2.2	
    With respect to the purchase of reports, we usually submit an offer to the customer in the         6.3	Defect-based claims are further excluded in cases of excessive or improper use or in connec-
    form of a “Report Order Form” accompanied with product brochure stating the contents of                 tion with damages caused by extraordinary conditions not reflected in the Order Form. This
    the report and the fee due. In this respect, our customers may chose between two types of               is also true in cases of subsequent changes made by the customers or third parties unless
    Products, namely (i) our Product “Market Reports” and (ii) our Product “Full Access Global              such changes do not affect the analysis and removal of a given defect.
    E-Commerce Reports”.                                                                               6.4	Claims for defects as to quality expire within one year from the commencement of the legal
2.3	 a customer orders our Product “Market Reports”, the customer gets access to the ordered
    If                                                                                                      statute of limitation. This limitation does not apply to the extent that applicable law stipu-
    report as identified in the Report Order Form and the customer may use that report in accor-            lates a longer period in cases of intentional or grossly negligent breaches of duty on the part
    dance with Section 4.3 below and the other provisions of the Contract.                                  of us, fraudulent concealment of a defect and injuries to life, body and health.
2.4	 a customer orders our Product “Full Access Global E-Commerce Reports”, the customer
    If                                                                                                 6.5	Claims for damages and the reimbursement of expenditures are further subject to Section 8.
    gets access to any standard reports (for the avoidance of doubt excluding reports published        7.	 LEGAL DEFECTS
    in connection with any research services) focussed on the “Internet  E-Commerce” industry         7.1	 are liable for products and services infringing on third-party rights only if and to the
                                                                                                            We
    as generally published by us during the twelve (12) months prior to the execution of the                extent that our products and services are used in accordance with the agreed contractual
    Contract and during the subscription term as identified in the “Report Order Form” as of the            requirements.
    date of the execution of the Contract (i.e. one, two or three years), and the customer may         7.2	Unless agreed otherwise, our liability for the infringement on third-party rights is limited to
    use those reports as a “Global Site License” in accordance with Section 4.3 below and the               the territory of the European Union and the European Economic Area as well as the place of
    other provisions of the Contract.                                                                       its services’ proper use as agreed under the applicable Order.
2.5	
    Unless expressly agreed otherwise in writing, the contents of our offers may not be made           7.3	 the event that a third party asserts claims against the customer, alleging that a service
                                                                                                            In
    available in whole or in part to any third party outside the organization of the customer               performed by us violates its rights, the customer shall promptly notify us. If a service
    without our prior written consent.                                                                      rendered by us violates thirdparty rights, we shall choose one of the below actions, duly
2.6	
    Our offers are not binding and subject to change without notice until acceptance by the                 taking into consideration the customer’s interests:
    customer. Our orders will become legally binding upon acceptance by the customer. A valid          	    a) procuring for the customer the right to use the service;
    acceptance requires the execution of our “Research Order Form” or our “Report Order Form”          	    b) revising the service to render it free of legal violations; or
    respectively (each such document hereinafter the “Order Form”) by a duly authorized repre-         	    c)  ithdrawing the service and refunding to the customer any related compensation paid,
                                                                                                                w
    sentative of the customer and the submission of the Order Form to us via facsimile or email                 as adjusted by an adequate user fee, if we cannot effect another remedy at a reasonable
    with pdf-attachment. We will provide the customer with the access data required to access                   expense.
    the ordered Product(s) with two (2) days as of the execution of the Contract.                      7.4	Upon our request, the Customer shall assist us with the defense against claims according to
3.	TERMS OF PAYMENT                                                                                        this section 7, with us reimbursing the Customer for any expenditures and costs incurred as
3.1	
    The contractually negotiated prices are to be derived exclusively from the Order Form and/or            a result, although each of the Parties bears the costs of the use of its own personnel.
    the documents referenced therein.                                                                  7.5	Claims the Customer may hold for legal defects expire in accordance with Section 6.4.
3.2	 prices are net and without transportation costs, if applicable. Value Added Tax, if applica-
    All                                                                                                7.6	Claims for damages and the reimbursement of expenditures are further subject to Section 8.
    ble, at the statutory rate shall be added to all fees payable hereunder.                           8.	 LIABILITY
3.3	 may demand an additional fee for services that go beyond the scope as agreed under the
    We                                                                                                 8.1	 cases of intentional misconduct and gross negligence, we are fully liable pursuant to
                                                                                                            In
    Order Form in case such additional Products are requested by the customer.                              applicable law.
3.4	 will send our invoice to the customer upon execution of the Contract, unless agreed
    We                                                                                                 8.2	Our liability in cases of simple negligence is limited as follows: we are liable only if and to
    otherwise in the Order Form. In the event that the customer orders our Product “Full Access             the extent that we violated a material contractual obligation (cardinal obligation) – i.e., an
    Global E-Commerce Reports”, we will send our invoice for the first contract year upon exe-              obligation that (i) the Customer reasonably relied upon at execution of the applicable Order
    cution of the Contract and the invoice(s) for any subsequent contract year(s), if any, upon             Form and (ii) was of critical significance to the outcome of performance. As regards property
    commencement of any subsequent contract year.                                                           damage and financial loss, such liability is limited to typical and foreseeable damages; in no
3.5	 payments shall be due and payable within thirty (30) days following the date of our
    All                                                                                                     event will we be liable for any incidental, special, punitive or consequential damages, loss of
    invoice without any deductions. The customer will be in default one day after the expiry date           profits or loss of data in such case.
    without any further warning notice being required.                                                 8.3	Our liability for damages under warranties (Beschaffenheitsgarantien) is limited to instances
3.6	 customers‘ rights of retention or set-off are hereby excluded to the extent that they are
    All                                                                                                     in which the warranty expressly includes such liability.
    not based on the same contractual relationship. Retentions or set-offs are allowed only if the     8.4	Claims for the reimbursement of expenditures and other liability claims asserted by the
    customer‘s claim is nondisputed or has become unappeasable.                                             Customer against us are subject to sections 8.1 through 8.3.
3.7	 the event of a customer‘s default in payment or other apparent credit unworthiness, all
    In                                                                                                 9.	 CONFIDENTIALITY
    remaining claims against that customer shall become immediately due and payable in full.           9.1	The Parties shall hold in strict confidence for an indefinite period of time all data and
    We shall then be entitled to rescind payment terms previously agreed upon and to demand                 information materials of which they gain knowledge as part of a Contract, be it orally, in
    payment in advance or other appropriate security with respect to pending deliveries. A                  writing or otherwise, directly or indirectly, provided that such data or information materials
    customer shall be deemed unworthy of credit in particular when he files a petition in ban-              are designated confidential or must be considered confidential based on their nature, and
    kruptcy or composition proceedings.                                                                     shall use them exclusively as part of the services covered by the relevant Order. This duty of
4.	INTELLECTUAL PROPERTY RIGHTS AND INDEMNITIES                                                            confidentiality excludes data and information materials that:
4.1	 copyrights and other intellectual property rights in connection with our Products remain
    All                                                                                                	    a) were already known or accessible to any third party at the time of disclosure;
    with us. All data carriers remain our property. The customer may not modify, publish, trans-       	    b)  ne of the parties legitimately receives from a third party following disclosure, and such
                                                                                                                 o
    mit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or             third party is not bound by a duty of confidentiality in relations with the other Party;
    in any way exploit any of the Products made available by us, in whole or in part, except as        	    c)  ust be disclosed by order of and to a government agency or another competent third
                                                                                                                m
    expressly permitted under the Contract.                                                                     party; and
4.2	
    Upon delivery of the Products to the customer and payment of the agreed fee, the customer          	    d)  ust be disclosed to legal or tax advisors of the contractual customer in question for
                                                                                                                 m
    obtains a non-exclusive, non-transferable, perpetual, worldwide right to use the Products                    consulting purposes.
    provided to the customer for its internal purposes or any additional purposes set out in the       	 the cases of Sections c) and d), the parties shall (i) promptly inform each other about a
                                                                                                            In
    Order Form. A right to resell our Products requires our prior written approval.                         given request and prior to disclosing confidential information, and (ii) limit the disclosure of
4.3	 the event that the parties agree on a “Single User License” under the Order Form, this
    In                                                                                                      confidential information to the minimum required.
    means that only one individually named user of an organization shall be entitled to access         9.2	 may use the Customer as a reference so long as no contractual details are divulged.
                                                                                                            We
    the report. In the event that the parties agree on a “Site License” under the Order Form, this     10.	JURISDICTION, GOVERNING LAW, MISCELLANEOUS
    means that all users within a given geographical location (as specified in the Order Form)         10.1	 lace of payment is Hamburg, Germany.
                                                                                                            P
    of an organization shall be entitled to access the report. In the event that the parties agree     10.2	 ll disputes arising from or in connection with any Contract between the parties shall be
                                                                                                            A
    on a “Global Site License”, this means that all worldwide users of an organization shall be             resolved through the courts of Hamburg. Governing law is German law.




                                      yStats.com GmbH  Co. KG                           Telefon:	 +49 (0) 40 - 39 90 68 50                   info@ystats.com               www.twitter.com/ystats
                                      Behringstr. 28a, 22765 Hamburg                     Fax:	     +49 (0) 40 - 39 90 68 51                   www.ystats.com                www.facebook.com/ystats

More Related Content

What's hot

Sample Report: Western Europe B2C E-Commerce Market 2019
Sample Report: Western Europe B2C E-Commerce Market 2019Sample Report: Western Europe B2C E-Commerce Market 2019
Sample Report: Western Europe B2C E-Commerce Market 2019yStats.com
 
Sample Report: Western Europe B2C E-Commerce Market 2018
Sample Report: Western Europe B2C E-Commerce Market 2018Sample Report: Western Europe B2C E-Commerce Market 2018
Sample Report: Western Europe B2C E-Commerce Market 2018yStats.com
 
Sample Report: Western Europe B2C E-Commerce Market 2017
Sample Report: Western Europe B2C E-Commerce Market 2017Sample Report: Western Europe B2C E-Commerce Market 2017
Sample Report: Western Europe B2C E-Commerce Market 2017yStats.com
 
Brochure global b2 c e-commerce sales and shares report 2013
Brochure global b2 c e-commerce sales and shares report 2013Brochure global b2 c e-commerce sales and shares report 2013
Brochure global b2 c e-commerce sales and shares report 2013yStats.com
 
Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019
Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019
Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019yStats.com
 
Sample Report: Europe B2C E-Commerce 2017
Sample Report: Europe B2C E-Commerce 2017Sample Report: Europe B2C E-Commerce 2017
Sample Report: Europe B2C E-Commerce 2017yStats.com
 
VTech Press Release Financial Report FY 2014 (See especially the CMS Sections)
VTech Press Release Financial Report FY 2014  (See especially the CMS Sections)VTech Press Release Financial Report FY 2014  (See especially the CMS Sections)
VTech Press Release Financial Report FY 2014 (See especially the CMS Sections)Simpson & Simpson, PLLC
 
Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020
Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020
Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020yStats.com
 
Telecoms - Germany - April 2009
Telecoms - Germany - April 2009Telecoms - Germany - April 2009
Telecoms - Germany - April 2009ReportLinker.com
 
Sample Report: Europe Clothing B2C E-Commerce Market 2015
Sample Report: Europe Clothing B2C E-Commerce Market 2015Sample Report: Europe Clothing B2C E-Commerce Market 2015
Sample Report: Europe Clothing B2C E-Commerce Market 2015yStats.com
 
Sample Report: Europe B2C E-Commerce Market 2016
Sample Report: Europe B2C E-Commerce Market 2016Sample Report: Europe B2C E-Commerce Market 2016
Sample Report: Europe B2C E-Commerce Market 2016yStats.com
 
arvato accompagne les entreprises dans leur expansion en Europe
arvato accompagne les entreprises dans leur expansion en Europearvato accompagne les entreprises dans leur expansion en Europe
arvato accompagne les entreprises dans leur expansion en Europearvato France
 
Sample Report: Europe B2C E-Commerce Market 2018
Sample Report: Europe B2C E-Commerce Market 2018Sample Report: Europe B2C E-Commerce Market 2018
Sample Report: Europe B2C E-Commerce Market 2018yStats.com
 
Product Brochure: Europe M-Commerce Snapshot 2015
Product Brochure: Europe M-Commerce Snapshot 2015Product Brochure: Europe M-Commerce Snapshot 2015
Product Brochure: Europe M-Commerce Snapshot 2015yStats.com
 
Sample Report: BRIC B2C E-commerce Markets 2014
Sample Report: BRIC B2C E-commerce Markets 2014Sample Report: BRIC B2C E-commerce Markets 2014
Sample Report: BRIC B2C E-commerce Markets 2014yStats.com
 
Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015
Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015
Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015yStats.com
 
Sample Report: Western Europe Clothing B2C E-Commerce Market 2015
Sample Report: Western Europe Clothing B2C E-Commerce Market 2015Sample Report: Western Europe Clothing B2C E-Commerce Market 2015
Sample Report: Western Europe Clothing B2C E-Commerce Market 2015yStats.com
 
Sample Report: Poland B2C E-Commerce Market 2015
Sample Report: Poland B2C E-Commerce Market 2015Sample Report: Poland B2C E-Commerce Market 2015
Sample Report: Poland B2C E-Commerce Market 2015yStats.com
 

What's hot (20)

Sample Report: Western Europe B2C E-Commerce Market 2019
Sample Report: Western Europe B2C E-Commerce Market 2019Sample Report: Western Europe B2C E-Commerce Market 2019
Sample Report: Western Europe B2C E-Commerce Market 2019
 
Sample Report: Western Europe B2C E-Commerce Market 2018
Sample Report: Western Europe B2C E-Commerce Market 2018Sample Report: Western Europe B2C E-Commerce Market 2018
Sample Report: Western Europe B2C E-Commerce Market 2018
 
Sample Report: Western Europe B2C E-Commerce Market 2017
Sample Report: Western Europe B2C E-Commerce Market 2017Sample Report: Western Europe B2C E-Commerce Market 2017
Sample Report: Western Europe B2C E-Commerce Market 2017
 
Brochure global b2 c e-commerce sales and shares report 2013
Brochure global b2 c e-commerce sales and shares report 2013Brochure global b2 c e-commerce sales and shares report 2013
Brochure global b2 c e-commerce sales and shares report 2013
 
Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019
Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019
Sample Report: Western Europe B2C E-Commerce and Online Payment Market 2019
 
Sample Report: Europe B2C E-Commerce 2017
Sample Report: Europe B2C E-Commerce 2017Sample Report: Europe B2C E-Commerce 2017
Sample Report: Europe B2C E-Commerce 2017
 
VTech Press Release Financial Report FY 2014 (See especially the CMS Sections)
VTech Press Release Financial Report FY 2014  (See especially the CMS Sections)VTech Press Release Financial Report FY 2014  (See especially the CMS Sections)
VTech Press Release Financial Report FY 2014 (See especially the CMS Sections)
 
Concentrates - Hungary
Concentrates - HungaryConcentrates - Hungary
Concentrates - Hungary
 
Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020
Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020
Product Brochure: Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020
 
Telecoms - Germany - April 2009
Telecoms - Germany - April 2009Telecoms - Germany - April 2009
Telecoms - Germany - April 2009
 
Sample Report: Europe Clothing B2C E-Commerce Market 2015
Sample Report: Europe Clothing B2C E-Commerce Market 2015Sample Report: Europe Clothing B2C E-Commerce Market 2015
Sample Report: Europe Clothing B2C E-Commerce Market 2015
 
Sample Report: Europe B2C E-Commerce Market 2016
Sample Report: Europe B2C E-Commerce Market 2016Sample Report: Europe B2C E-Commerce Market 2016
Sample Report: Europe B2C E-Commerce Market 2016
 
arvato accompagne les entreprises dans leur expansion en Europe
arvato accompagne les entreprises dans leur expansion en Europearvato accompagne les entreprises dans leur expansion en Europe
arvato accompagne les entreprises dans leur expansion en Europe
 
Sample Report: Europe B2C E-Commerce Market 2018
Sample Report: Europe B2C E-Commerce Market 2018Sample Report: Europe B2C E-Commerce Market 2018
Sample Report: Europe B2C E-Commerce Market 2018
 
Product Brochure: Europe M-Commerce Snapshot 2015
Product Brochure: Europe M-Commerce Snapshot 2015Product Brochure: Europe M-Commerce Snapshot 2015
Product Brochure: Europe M-Commerce Snapshot 2015
 
Sample Report: BRIC B2C E-commerce Markets 2014
Sample Report: BRIC B2C E-commerce Markets 2014Sample Report: BRIC B2C E-commerce Markets 2014
Sample Report: BRIC B2C E-commerce Markets 2014
 
Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015
Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015
Sample Report: Eastern Europe Clothing B2C E-Commerce Market 2015
 
Sample Report: Western Europe Clothing B2C E-Commerce Market 2015
Sample Report: Western Europe Clothing B2C E-Commerce Market 2015Sample Report: Western Europe Clothing B2C E-Commerce Market 2015
Sample Report: Western Europe Clothing B2C E-Commerce Market 2015
 
Global Specialty Retail
Global Specialty RetailGlobal Specialty Retail
Global Specialty Retail
 
Sample Report: Poland B2C E-Commerce Market 2015
Sample Report: Poland B2C E-Commerce Market 2015Sample Report: Poland B2C E-Commerce Market 2015
Sample Report: Poland B2C E-Commerce Market 2015
 

Viewers also liked

Branding IMC & segment
Branding IMC & segmentBranding IMC & segment
Branding IMC & segmentJoseph Enrico
 
Direct marketing and direct selling
Direct marketing and direct sellingDirect marketing and direct selling
Direct marketing and direct sellingShwetanshu Gupta
 
The Role of IMC in the Marketing Process
The Role of IMC in the Marketing ProcessThe Role of IMC in the Marketing Process
The Role of IMC in the Marketing ProcessIndrajit Bage
 
Difference between selling concept and marketing concept
Difference between selling concept and marketing conceptDifference between selling concept and marketing concept
Difference between selling concept and marketing conceptRohan Byanjankar
 
Integrated Marketing Communication
Integrated Marketing CommunicationIntegrated Marketing Communication
Integrated Marketing Communicationsingh.the.hacker
 
integrated marketing communication
integrated marketing communicationintegrated marketing communication
integrated marketing communicationTushar Narula
 
Integrated Marketing Communications
Integrated Marketing CommunicationsIntegrated Marketing Communications
Integrated Marketing CommunicationsDavidt123
 
Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...
Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...
Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...yStats.com
 
К.Гурбанов модный E commerce от вещи к образу
К.Гурбанов модный E commerce от вещи к образуК.Гурбанов модный E commerce от вещи к образу
К.Гурбанов модный E commerce от вещи к образуInSales
 
Atlas Copco - CTS Aftermarket Prospekt
Atlas Copco - CTS Aftermarket Prospekt Atlas Copco - CTS Aftermarket Prospekt
Atlas Copco - CTS Aftermarket Prospekt Marketing CTS
 
Transform: Brand together, Felix Koch
Transform: Brand together, Felix KochTransform: Brand together, Felix Koch
Transform: Brand together, Felix KochCommunicate Magazine
 

Viewers also liked (20)

A pslides02
A pslides02A pslides02
A pslides02
 
Direct Marketing
Direct MarketingDirect Marketing
Direct Marketing
 
Branding IMC & segment
Branding IMC & segmentBranding IMC & segment
Branding IMC & segment
 
Direct marketing and direct selling
Direct marketing and direct sellingDirect marketing and direct selling
Direct marketing and direct selling
 
Tools of direct marketing
Tools of direct marketingTools of direct marketing
Tools of direct marketing
 
The Role of IMC in the Marketing Process
The Role of IMC in the Marketing ProcessThe Role of IMC in the Marketing Process
The Role of IMC in the Marketing Process
 
Difference between selling concept and marketing concept
Difference between selling concept and marketing conceptDifference between selling concept and marketing concept
Difference between selling concept and marketing concept
 
Integrated Marketing Communication
Integrated Marketing CommunicationIntegrated Marketing Communication
Integrated Marketing Communication
 
Chap10 Media Planning And Strategy
Chap10 Media Planning And StrategyChap10 Media Planning And Strategy
Chap10 Media Planning And Strategy
 
Media planning & strategy
Media planning & strategy Media planning & strategy
Media planning & strategy
 
Chap14 Direct Marketing
Chap14 Direct MarketingChap14 Direct Marketing
Chap14 Direct Marketing
 
integrated marketing communication
integrated marketing communicationintegrated marketing communication
integrated marketing communication
 
The Role of Integrated Marketing Communications
The Role of Integrated Marketing CommunicationsThe Role of Integrated Marketing Communications
The Role of Integrated Marketing Communications
 
Integrated Marketing Communications
Integrated Marketing CommunicationsIntegrated Marketing Communications
Integrated Marketing Communications
 
Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...
Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...
Product Brochure: Netbanx (an Optimal Payments Company) Company Profile 2015:...
 
К.Гурбанов модный E commerce от вещи к образу
К.Гурбанов модный E commerce от вещи к образуК.Гурбанов модный E commerce от вещи к образу
К.Гурбанов модный E commerce от вещи к образу
 
Atlas Copco - CTS Aftermarket Prospekt
Atlas Copco - CTS Aftermarket Prospekt Atlas Copco - CTS Aftermarket Prospekt
Atlas Copco - CTS Aftermarket Prospekt
 
Transform: Brand together, Felix Koch
Transform: Brand together, Felix KochTransform: Brand together, Felix Koch
Transform: Brand together, Felix Koch
 
Spelling lesson 4
Spelling lesson 4Spelling lesson 4
Spelling lesson 4
 
AA
AAAA
AA
 

Similar to Europe Direct Selling Report 2012 Key Findings

Global Retail Report 2011
Global Retail Report 2011Global Retail Report 2011
Global Retail Report 2011yStats.com
 
France B2C E-Commerce Report 2011
France B2C E-Commerce Report 2011France B2C E-Commerce Report 2011
France B2C E-Commerce Report 2011yStats.com
 
Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...
Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...
Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...yStats.com
 
Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...
Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...
Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...yStats.com
 
Global Mobile and M-Commerce Trends 2011
Global Mobile and M-Commerce Trends 2011Global Mobile and M-Commerce Trends 2011
Global Mobile and M-Commerce Trends 2011yStats.com
 
Brochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.comBrochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.comyStats.com
 
Italy B2C E-Commerce Report 2011
Italy B2C E-Commerce Report 2011Italy B2C E-Commerce Report 2011
Italy B2C E-Commerce Report 2011yStats.com
 
Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...
Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...
Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...yStats.com
 
Brochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.comBrochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.comyStats.com
 
Brochure & Order Form_Latin America B2C E-Commerce Report 2012
Brochure & Order Form_Latin America B2C E-Commerce Report 2012Brochure & Order Form_Latin America B2C E-Commerce Report 2012
Brochure & Order Form_Latin America B2C E-Commerce Report 2012yStats.com
 
Large Show Roundtable Keynote
Large Show Roundtable KeynoteLarge Show Roundtable Keynote
Large Show Roundtable KeynoteSam Lippman
 
Brochure & Order Form_India B2C E-Commerce Report 2011
Brochure & Order Form_India B2C E-Commerce Report 2011Brochure & Order Form_India B2C E-Commerce Report 2011
Brochure & Order Form_India B2C E-Commerce Report 2011yStats.com
 
130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...
130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...
130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...Goldmedia Group
 
Asia B2C E-Commerce and Online Payment Report 2013 by yStats.com
Asia B2C E-Commerce and Online Payment Report 2013 by yStats.comAsia B2C E-Commerce and Online Payment Report 2013 by yStats.com
Asia B2C E-Commerce and Online Payment Report 2013 by yStats.comyStats.com
 
Publi groupe presentation swiss equity forum version 7 september 2011 present...
Publi groupe presentation swiss equity forum version 7 september 2011 present...Publi groupe presentation swiss equity forum version 7 september 2011 present...
Publi groupe presentation swiss equity forum version 7 september 2011 present...PubliGroupe
 
Consumer Electronics in the US
Consumer Electronics in the USConsumer Electronics in the US
Consumer Electronics in the USReportsnReports
 
Sample Report: Western Europe B2C E-Commerce Market 2016
Sample Report: Western Europe B2C E-Commerce Market 2016Sample Report: Western Europe B2C E-Commerce Market 2016
Sample Report: Western Europe B2C E-Commerce Market 2016yStats.com
 

Similar to Europe Direct Selling Report 2012 Key Findings (20)

Global Retail Report 2011
Global Retail Report 2011Global Retail Report 2011
Global Retail Report 2011
 
Retail report
Retail reportRetail report
Retail report
 
France B2C E-Commerce Report 2011
France B2C E-Commerce Report 2011France B2C E-Commerce Report 2011
France B2C E-Commerce Report 2011
 
Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...
Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...
Brochure & Order Form_South Africa Retail, Direct-Selling and B2C E-Commerce ...
 
Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...
Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...
Brochure & Order Form_Europe Beauty & Personal Care B2C E-Commerce Report 201...
 
Global Mobile and M-Commerce Trends 2011
Global Mobile and M-Commerce Trends 2011Global Mobile and M-Commerce Trends 2011
Global Mobile and M-Commerce Trends 2011
 
Brochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.comBrochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_MENA Internet & B2C E-Commerce Report 2012_by yStats.com
 
Italy B2C E-Commerce Report 2011
Italy B2C E-Commerce Report 2011Italy B2C E-Commerce Report 2011
Italy B2C E-Commerce Report 2011
 
Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...
Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...
Brochure & Order Form_Middle East Internet & B2C E-Commerce Report 2012_by yS...
 
Brochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.comBrochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.com
Brochure & Order Form_Africa Internet & B2C E-Commerce Report 2012_by yStats.com
 
Brochure & Order Form_Latin America B2C E-Commerce Report 2012
Brochure & Order Form_Latin America B2C E-Commerce Report 2012Brochure & Order Form_Latin America B2C E-Commerce Report 2012
Brochure & Order Form_Latin America B2C E-Commerce Report 2012
 
Large Show Roundtable Keynote
Large Show Roundtable KeynoteLarge Show Roundtable Keynote
Large Show Roundtable Keynote
 
Dtt iab 14sept_v01
Dtt iab 14sept_v01Dtt iab 14sept_v01
Dtt iab 14sept_v01
 
Brochure & Order Form_India B2C E-Commerce Report 2011
Brochure & Order Form_India B2C E-Commerce Report 2011Brochure & Order Form_India B2C E-Commerce Report 2011
Brochure & Order Form_India B2C E-Commerce Report 2011
 
130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...
130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...
130304 press release Goldmedia: TV Shopping in Europe further growing. Study ...
 
Groupon in the netherlands free
Groupon in the netherlands freeGroupon in the netherlands free
Groupon in the netherlands free
 
Asia B2C E-Commerce and Online Payment Report 2013 by yStats.com
Asia B2C E-Commerce and Online Payment Report 2013 by yStats.comAsia B2C E-Commerce and Online Payment Report 2013 by yStats.com
Asia B2C E-Commerce and Online Payment Report 2013 by yStats.com
 
Publi groupe presentation swiss equity forum version 7 september 2011 present...
Publi groupe presentation swiss equity forum version 7 september 2011 present...Publi groupe presentation swiss equity forum version 7 september 2011 present...
Publi groupe presentation swiss equity forum version 7 september 2011 present...
 
Consumer Electronics in the US
Consumer Electronics in the USConsumer Electronics in the US
Consumer Electronics in the US
 
Sample Report: Western Europe B2C E-Commerce Market 2016
Sample Report: Western Europe B2C E-Commerce Market 2016Sample Report: Western Europe B2C E-Commerce Market 2016
Sample Report: Western Europe B2C E-Commerce Market 2016
 

More from yStats.com

Sample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.com
Sample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.comSample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.com
Sample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.comyStats.com
 
Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...
Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...
Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...yStats.com
 
Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...
Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...
Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...yStats.com
 
Sample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.comSample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.comyStats.com
 
Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...
Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...
Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...yStats.com
 
Sample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.comSample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.comyStats.com
 
Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...
Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...
Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...yStats.com
 
Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...
Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...
Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...yStats.com
 
Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...
Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...
Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...yStats.com
 
Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...
Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...
Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...yStats.com
 
Sample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdf
Sample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdfSample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdf
Sample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdfyStats.com
 
Sample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.com
Sample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.comSample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.com
Sample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.comyStats.com
 
Sample Report_Global B2B Payment Market and Trends 2021_by yStats.com
Sample Report_Global B2B Payment Market and Trends 2021_by yStats.comSample Report_Global B2B Payment Market and Trends 2021_by yStats.com
Sample Report_Global B2B Payment Market and Trends 2021_by yStats.comyStats.com
 
Sample Report_North America Online Payment Methods 2021_by yStats.com
Sample Report_North America Online Payment Methods 2021_by yStats.comSample Report_North America Online Payment Methods 2021_by yStats.com
Sample Report_North America Online Payment Methods 2021_by yStats.comyStats.com
 
Sample Report_Western Europe Online Payment Methods 2021_by yStats.com
Sample Report_Western Europe Online Payment Methods 2021_by yStats.comSample Report_Western Europe Online Payment Methods 2021_by yStats.com
Sample Report_Western Europe Online Payment Methods 2021_by yStats.comyStats.com
 
Sample Report_Europe Online Payment Methods 2021_by yStats.com
Sample Report_Europe Online Payment Methods 2021_by yStats.comSample Report_Europe Online Payment Methods 2021_by yStats.com
Sample Report_Europe Online Payment Methods 2021_by yStats.comyStats.com
 
Sample Report_Global Secondhand E-Commerce Market 2021_by yStats.com
Sample Report_Global Secondhand E-Commerce Market 2021_by yStats.comSample Report_Global Secondhand E-Commerce Market 2021_by yStats.com
Sample Report_Global Secondhand E-Commerce Market 2021_by yStats.comyStats.com
 
Sample Report_Global Online Travel Market 2021_by yStats.com
Sample Report_Global Online Travel Market 2021_by yStats.comSample Report_Global Online Travel Market 2021_by yStats.com
Sample Report_Global Online Travel Market 2021_by yStats.comyStats.com
 
Sample Report_Global Online Accommodation Booking Market 2021_by yStats.com
Sample Report_Global Online Accommodation Booking Market 2021_by yStats.comSample Report_Global Online Accommodation Booking Market 2021_by yStats.com
Sample Report_Global Online Accommodation Booking Market 2021_by yStats.comyStats.com
 
Sample Report_Global Online Travel Payment 2021_by yStats.com
Sample Report_Global Online Travel Payment 2021_by yStats.comSample Report_Global Online Travel Payment 2021_by yStats.com
Sample Report_Global Online Travel Payment 2021_by yStats.comyStats.com
 

More from yStats.com (20)

Sample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.com
Sample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.comSample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.com
Sample_Report_Global_Open_Banking_Market_and_Trends_2021_by yStats.com
 
Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...
Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...
Sample Report_Global Subscriptions and Recurring Payments Market 2021_by ySta...
 
Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...
Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...
Sample Report_North America Subscriptions & Recurring Payment Market 2021_by ...
 
Sample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.comSample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Online Payment Methods 2021 Post COVID-19_by yStats.com
 
Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...
Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...
Sample Report_Global Alternative Payment Methods 2021 Post COVID-19_by yStats...
 
Sample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.comSample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.com
Sample Report_Global Mobile Payment Methods 2021 Post COVID-19_by yStats.com
 
Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...
Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...
Sample Report_Asia-Pacific Online Payment Methods 2021 Post COVID-19 _by ySta...
 
Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...
Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...
Sample Report_Latin America Online Payment Methods 2021 Post COVID-19 _by ySt...
 
Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...
Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...
Sample Report_Global B2B E-Commerce Market and Trends 2021 Post COVID-19 _by ...
 
Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...
Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...
Sample Report_Middle East B2C E-Commerce and Payment Market 2021 & COVID-19's...
 
Sample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdf
Sample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdfSample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdf
Sample Report_Middle East and Africa Online Payment Methods 2021_by yStats.pdf
 
Sample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.com
Sample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.comSample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.com
Sample Report_Snapshot - Global B2B Marketplaces Market 2021_by yStats.com
 
Sample Report_Global B2B Payment Market and Trends 2021_by yStats.com
Sample Report_Global B2B Payment Market and Trends 2021_by yStats.comSample Report_Global B2B Payment Market and Trends 2021_by yStats.com
Sample Report_Global B2B Payment Market and Trends 2021_by yStats.com
 
Sample Report_North America Online Payment Methods 2021_by yStats.com
Sample Report_North America Online Payment Methods 2021_by yStats.comSample Report_North America Online Payment Methods 2021_by yStats.com
Sample Report_North America Online Payment Methods 2021_by yStats.com
 
Sample Report_Western Europe Online Payment Methods 2021_by yStats.com
Sample Report_Western Europe Online Payment Methods 2021_by yStats.comSample Report_Western Europe Online Payment Methods 2021_by yStats.com
Sample Report_Western Europe Online Payment Methods 2021_by yStats.com
 
Sample Report_Europe Online Payment Methods 2021_by yStats.com
Sample Report_Europe Online Payment Methods 2021_by yStats.comSample Report_Europe Online Payment Methods 2021_by yStats.com
Sample Report_Europe Online Payment Methods 2021_by yStats.com
 
Sample Report_Global Secondhand E-Commerce Market 2021_by yStats.com
Sample Report_Global Secondhand E-Commerce Market 2021_by yStats.comSample Report_Global Secondhand E-Commerce Market 2021_by yStats.com
Sample Report_Global Secondhand E-Commerce Market 2021_by yStats.com
 
Sample Report_Global Online Travel Market 2021_by yStats.com
Sample Report_Global Online Travel Market 2021_by yStats.comSample Report_Global Online Travel Market 2021_by yStats.com
Sample Report_Global Online Travel Market 2021_by yStats.com
 
Sample Report_Global Online Accommodation Booking Market 2021_by yStats.com
Sample Report_Global Online Accommodation Booking Market 2021_by yStats.comSample Report_Global Online Accommodation Booking Market 2021_by yStats.com
Sample Report_Global Online Accommodation Booking Market 2021_by yStats.com
 
Sample Report_Global Online Travel Payment 2021_by yStats.com
Sample Report_Global Online Travel Payment 2021_by yStats.comSample Report_Global Online Travel Payment 2021_by yStats.com
Sample Report_Global Online Travel Payment 2021_by yStats.com
 

Recently uploaded

(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… AbridgedLean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… AbridgedKaiNexus
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy Verified Accounts
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
Call Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any TimeCall Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any Timedelhimodelshub1
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailAriel592675
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncrdollysharma2066
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...lizamodels9
 

Recently uploaded (20)

(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… AbridgedLean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
Call Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any TimeCall Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any Time
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detail
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
 

Europe Direct Selling Report 2012 Key Findings

  • 1. Europe Direct Selling Report 2012 August 2012 Provided by RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions elling ect S p e Dir Euro 2 rt 201 Repo August 2012 Publication Date August 2012 Language English Format PDF & PowerPoint Number of Pages/Charts 127 Covered Countries Central Europe: Germany (Top Countries), Austria, Switzerland Western Europe: UK, France (Top Countries), Ireland, Italy, Spain Eastern Europe: Poland, Russia (Top Country), Czech Republic, Estonia, Latvia, Lithuania, Romania, Slovakia, Turkey, Ukraine Scandinavia: Finland, Norway, Sweden Price Single User License: € 2,950 (excl. VAT) Site License: € 5,900 (excl. VAT) Global Site License: € 8,850 (excl. VAT) yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 2. Europe Direct Selling Report 2012 Key Findings Covering 21 European countries • France and Germany were the leading European countries regarding direct selling market sales in 2011. • The number of direct selling representatives in Germany increased by more than a quarter between 2010 and 2011. • In the UK, “Multi-Level” was the leading compensation plan in 2011, while “Person to Person” was the most popular direct selling method. • In France, “Home Improvement” was the leading direct selling product category in 2011, followed by “Household Goods & Durables”. • Especially direct selling companies offering mass products such as cosmetics and fashion are expected to be successful in Poland in 2012. • Despite declining numbers in direct sales people, sales in the Russian direct sales market increased slightly year-on-year in the first half of 2011. Company and Product Information About our Reports Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions A list of advantages • yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. • The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals. • Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted. • yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted. • If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. About yStats.com • yStats.com has been committed to research up-to-date, objective and demand-based data on markets and competitors from various industries since 2005. • Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in secondary market research. • In addition to reports on markets and competitors, yStats.com also carries out client-specific research. • Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics as well as banking and consulting. yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 3. Europe Direct Selling Report 2012 Table of Contents (1 of 3) 1. MANAGEMENT SUMMARY 4. WESTERN EUROPE 2. EUROPE: REGIONAL 4.1 UK (Top Country) • Direct Selling Market Sales, by Country, Top 1-15, • Direct Selling Market Trends, 2012 in EUR million, 2011 • Direct Selling Market Sales, in USD billion, 2010 & • Direct Selling Market Sales, by Country, Top 16-31, 2011 in EUR million, 2011 • Breakdown of Direct Sellers, by Gender and Type of Employment, in %, 2011 • Direct Selling Salesforce, by Country, Top 1-15, • Breakdown of Direct Selling Compensation Plans and in thousands, 2011 Breakdown of Direct Selling Methods, in %, 2011 • Direct Selling Salesforce, by Country, Top 16-30, • Breakdown of Direct Selling Product Categories, by in thousands, 2011 Sales, in %, 2011 • Breakdown of Direct Sellers, by Gender and Breakdown of Direct Selling Methods, in %, 2011 4.2 France (Top Country) • Breakdown of Direct Selling Product Categories, by Sales, in %, 2011 • Direct Selling Market Trends, 2012 and Direct Selling Market Sales, by Compensation Plan, in %, 2011 • Breakdown of Direct Sellers, by Gender and 3. CENTRAL EUROPE Breakdown of Direct Selling Methods, in %, 2011 • Number of net Jobs created in the Direct Selling 3.1 Germany (Top Country) Market, in thousands, 2010 & 2011 • Direct Selling Trends, 2012 and Total Direct Sales, in • Reasons for buying through Direct Selling, in %, EUR billion, 2010 & 2011 2011 • Direct Selling Trends, 2011 and Breakdown of Direct • Breakdown of Direct Selling Product Categories, by Sales, by Type of Sale, in %, 2011 Sales, in %, 2011 • Sales of BDD Member Companies, in EUR billion, • Breakdown of Direct Selling Turnover of FVD Member 2010 & 2011 Companies, by Category, in %, 2011 • Direct Selling Representatives of BDD Member Companies, in thousands, 2010 & 2011 4.3 Ireland • Breakdown of Direct Selling Representatives, by Gender and by Labor Time, in %, 2011 • Direct Selling Salesforce, in thousands, 2009 & 2010 • Breakdown of Direct Selling Market Sales, by Com- • Breakdown of Direct Sellers, by Gender, in %, 2011 pensation Plan and Breakdown of Direct Selling • Breakdown of Direct Selling Methods and Methods, in %, 2011 Breakdown of Direct Selling Representatives, • Breakdown of Direct Selling Market Sales, by Product by Labor Time, in %, 2011 Categories, in %, 2011 • Breakdown of Direct Selling Product Categories, by Sales, in %, 2011 3.2 Austria 4.4 Italy • Breakdown of Direct Sellers, by Gender, in %, 2011 • Direct Selling Trends, 2011 • Direct Selling Market Sales, in EUR million, 2010 & 3.3 Switzerland 2011 • Leading Direct Selling Companies, by Value Market • Breakdown of Direct Sellers, by Gender, in %, 2011 Share, in %, 2011 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 4. Europe Direct Selling Report 2012 Table of Contents (2 of 3) 4. WESTERN EUROPE (cont.) 5. EASTERN EUROPE (cont.) 4.4 Italy (cont.) 5.2 Russia (Top Country) • Breakdown of Direct Selling Market Sales, by • Direct Selling Market Trends, 2011 and Direct Sellers, in millions, 2009-2011 Compensation Plan and Breakdown of Direct Selling Methods, in %, 2011 • Direct Selling Market Sales, in USD billion, 2010 & 2011 • Breakdown of Direct Selling Market Sales, by Product Categories, in %, 2011 • Breakdown of Direct Sellers, by Gender and Breakdown of Direct Selling Methods, in %, 2011 • Growth in selected Direct Selling Product Categories, • Breakdown of Direct Selling Product Categories, in in %, 2011 %, 2011 • Leading Direct Selling Companies, by Value Market • Direct Selling Companies, by Shares of Direct Share, in %, 2011 Shoppers, in %, H1 2011 4.5 Spain • Top Perfume and Cosmetics Sellers, including Direct Sellers, by Brand and main Sales Channel and by 3. NORTH AMERICA Sales, in RUB billion and % Change, 2009 & 2010 • General Trends on the Direct Selling Market, 2011/2012 • Direct Selling Spending in selected Regions, in EUR 5.3 Czech Republic million, 2011 • Breakdown of the Cosmetics Market, by Direct Selling • Average Spending on Direct Selling Products per and other Sales Channels, in %, 2011 Capita, compared to USA and Japan, in EUR, 2011 • Number of Employees in the Direct Selling Market, in 5.4 Estonia thousands, 2010-2011 • Direct Selling Market Turnover, in EUR million, • Breakdown of Direct Sellers by Gender, in %, 2011, 2009 & 2010 and Breakdown of Direct Sellers in the EU by Gender, in %, 2010 • Number of Direct Sellers, in thousands, 2009 & 2010 • Breakdown of Direct Selling Product Categories, in 5.5 Latvia %, 2010 • Direct Selling Market Volume, in EUR million, 2009 & 2010 5. EASTERN EUROPE • Number of Direct Sellers, in thousands, 2009 & 2010 5.1 Poland (Top Country) 5.6 Lithuania • Direct Selling Market Trends, 2012 and Type of • Direct Selling Market Volume, in EUR million, Employment, in %, 2011 2009 & 2010 • Direct Selling Trends, 2011 • Number of Direct Sellers, in thousands, 2009 & 2010 • Direct Selling Market Sales, in USD million, 2010 & 2011 5.7 Romania • Breakdown of Direct Sellers, by Gender and Breakdown of Direct Selling Methods, in %, 2011 • Share of the Beauty and Personal Care Product • Breakdown of Direct Selling Product Categories, Category on all Direct Selling Product Categories, in %, 2010 in % of Selling Value, 2010 • Leading Direct Selling Companies, by Value Market • Leading Direct Selling Companies, by Value Market Share, in %, 2011 Share, in %, 2010 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 5. Europe Direct Selling Report 2012 Table of Contents (3 of 3) 5. EASTERN EUROPE (cont.) 6. SCANDINAVIA (cont.) 5.8 Slovakia 6.3 Sweden • Direct Selling Market Sales, in EUR million, • Direct Selling Market Trends, 2011/2012 and Share 2010 & 2011 of Direct Selling Market Sales on total Retail in • Leading Direct Selling Companies, by Value Market Sweden, in %, 2012 Share, in %, 2011 • Breakdown of Direct Selling Representatives, by Gender and by Labor Time, in %, 2011 5.9 Turkey • Breakdown of Direct Selling Product Categories, in %, 2011 • Direct Selling Trends, 2011 • Breakdown of Direct Sellers, by Gender, in %, 2011 • Breakdown of Direct Selling Market Sales, by Compensation Plan and Breakdown of Direct Selling 7. DIRECT SELLING PLAYERS Methods, in %, 2011 • Breakdown of Direct Selling Product Categories, in • Global top 50 Direct Selling Companies, by Global %, 2011 Net Sales, in USD million, 2010 & 2011 5.10 Ukraine • Avon Products, Inc.: Profile • Amway: Profile • Direct Selling Market Revenue, in UAH billion, 2006-2010 • Herbalife International of America, Inc.: Profile • Direct Selling Distributors, in thousands, 2006-2010 • Natura Cosmeticos SA: Profile • Breakdown of Direct Sellers, by Gender, in %, 2011 • Vorwerk & Co. KG: Profile • Breakdown of Direct Selling by Employment Type and by Direct Selling Methods, in %, 2011 • Mary Kay Inc.: Profile • Breakdown of Direct Selling Product Categories, • Tupperware Brands Corp.: Profile in %, 2011 • Oriflame Cosmetics SA: Profile • Nu Skin Enterprises, Inc.: Profile 6. SCANDINAVIA • Primerica Financial Services Inc.: Profile 6.1 Finland • Telecom Plus: Profile • Direct Selling Market Sales, in EUR million, 2011 & • Yanbal International: Profile 2016f • AMOREPACIFIC: Profile • Breakdown of Direct Selling Product Categories, in %, 2010 • USANA Health Sciences Inc.: Profile 6.2 Norway • New Era Health Industry Group, Co., Ltd.: Profile • ACN, Inc.: Profile • Direct Selling Market Trends, 2011 and Share of Direct Sellers belonging to the Direct Selling • Scentsy: Profile Association of Norway on all Direct Sellers in Norway, • The Pampered Chef Ltd.: Profile in %, 2011 • PartyLite: Profile • Breakdown of Direct Selling Product Categories, in %, 2011 • Menard Japan Cosmetics: Profile yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 6. Europe Direct Selling Report 2012 Samples RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Despite declining numbers in direct sellers, sales in the Russian direct selling market increased +3% year-on-year in the first half of 2011. Russia: Direct Sales Market Trends, 2011 and Direct Sellers, in millions, 2009-2011  In 2011, Russia ranked 8th in a global comparison of direct selling sales, as reported by Finmarket. Furthermore, the country represented 3% of the global direct sales market, which was led by the US and Japan. Direct Sellers, in millions, 2009-2011  The volume of the Russian direct sales market was expected to increase between +4% and +6% in 2011, compared to 2010. 6  In 2009, sales in the Russian direct sales market amounted to RUB 5,0 in million Direct Sales People 114.7 billion and reached RUB 119.0 billion in 2010. Russian direct sales market sales in the first half of 2011 were able to increase by 4,4 +2.9% compared to the first half of 2010, reaching RUB 56.2 billion. -12% 3,7 4  While direct sales increased in Russia, the number of distributors -16% declined by to 3.69 million direct sales people in 2011, down from 4.4 million people in 2010 and 4.99 million direct sales people in 2009. 2  The number of direct sales people in Russia decreased due to the fact that more people in Russia found a permanent workplace after the end of the economic crisis and stopped working as direct sellers.  While the majority of direct sales in Europe involved household goods in 2011, cosmetics and perfumes accounted for most direct 0 sales in the Russian market. 2009 2010 2011  According to WfDSA, multilevel was the only compensation plan in Russia in 2011, while single level compensation did not exist. Source: Finmarket.ru, October 2011; WfDSA, June 2012 66 RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Mary Kay operates in 15 European countries and counted 24,080 beauty consultants in Germany alone in 2011. Mary Kay Inc.: Profile Name of Company Mary Kay, Inc. Country of Origin USA Main Homepage www.marykay.com Headquarters Addison, TX, USA • Positioning: High to Luxury Pricing Positioning/ Product Range • Main Product Range: Cosmetics, Personal Care • Global net sales of USD 2.9 billion (EUR 2.1 billion) in 2011, up from USD 2.5 billion (EUR 1.9 billion) in 2010 Revenue/ Financials • Total revenues of EUR 26.9 million in Germany in 2011, up from EUR 25.5 million in 2010 Armenia, Czech Republic, Finland, Germany, Lithuania, Moldova, Norway, Poland, Portugal, Russia, Slovakia, Spain, Main European Countries Sweden, Ukraine, UK Total Number of Direct Sellers 2.4 million Main Sales Method Person-to-Person Main Compensation Structure Single-Level • In Germany, Mary Kay counted 24,080 beauty consultants in 2011, up by +9% from 22,089 in 2010. • In 2010, Mary Kay launched operations in Armenia. News • Mary Kay aimed to increase their number of consultants in European countries by offering enhanced recruiting measures such as further communication services for consultants and training opportunities. Source: Company homepages, business reports, business and company databases, journals, company registries, news portals, industry and trade associations 89 yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 7. Europe Direct Selling Report 2012 Report ORDER FORM REPORT Order Form Place Your Order as Follows: Call us at + 49 40 39 90 68 50 Fax us at + 49 40 39 90 68 51 using the form below: Scan and Email us at inquiry@ystats.com using the form below: Place your order now: Please confirm the license type you require:  Single User License  Site License1  Global Site License2 Report Title Publication Date Price (€) An invoice will be sent to your company. Please complete your contact details. Title: Mr/Mrs/Ms First Name Last Name Job Title Company Email Address Telephone Number Fax Number Address City State/Province Country Post Code/ZIP All Forms must have a signature to confirm your order: Signature Where did you find us? EU Companies must supply Purchase Order No Order Date  Google/Search Engine VAT No (if required)  Google Adwords/Online Advertising  Article in Trade Journal  Press Release  Social Media  Recommendation  Others: ________________________ Note: Reports are provided in electronic PDF form. yStats.com will contact you in the future to provide our free newsletter or other mailings. If you do not wish to receive our newsletter or other mailings, you may advise us of this. Your contact information will not be sold to other organizations. 1 ) Site Licenses, allowing all users within a given geographical location of an organization to access the report, are available for double the price. 2 ) Global Site Licenses, allowing all worldwide users of an organization to access the report, are available for triple the price.   yStats.com GmbH & Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats
  • 8. Europe Direct Selling Report 2012 Terms and Conditions 1. SCOPE entitled to access the report. In both cases, the term “organization” refers to the company of 1.1 The following terms and conditions apply to our entire contract (the “Contract”) between the specific customer only and excludes any third parties including affiliates. yStats.com GmbH Co. KG (hereinafter also referred to as “we” or “us”) with our customers 4.4 must expressly be named as the author of any data the customer processes further as We regarding (i) research services, (ii) the purchase of reports, and (iii) any other contracts contractually negotiated. between us and our customers executed by reference to these terms and conditions (any 5. TECHNICAL INFORMATION reports and other services and products which we may make available to the customer under 5.1 shall provide our Products in standardized data formats. We a Contract hereinafter the “Products”). 5.2 The customer must ensure that he has the corresponding technical resources to make use of 1.2 Any terms and conditions of our customers are hereby expressly rejected. Agreements con- these data. The customer may not derive any claims in this connection on grounds of breach trary to these terms and conditions require our written confirmation. In case of deviations of obligation. between these terms and conditions and the contents of the Order Forms, the contents of 6. DEFECTS AS TO QUALITY the Order Form shall prevail. 6.1 claims for defects as to quality are triggered by insignificant discrepancies between our No 2. OFFERS, ORDERS products and services and the warranted quality or fitness for use. 2.1 With respect to research services, we usually submit an offer to the customer in the form of 6.2 Likewise, no claims for defects as to quality may be derived from entrepreneurial risks – a “Research Order Form” accompanied with a proposal stating the nature of the issue to be e.g., with regard to questions of entrepreneurial discretion, an erroneous assessment of the researched, the services to be rendered, the time required for the study and the fee due. market situation or the failure to recognize a business action’s merit. 2.2 With respect to the purchase of reports, we usually submit an offer to the customer in the 6.3 Defect-based claims are further excluded in cases of excessive or improper use or in connec- form of a “Report Order Form” accompanied with product brochure stating the contents of tion with damages caused by extraordinary conditions not reflected in the Order Form. This the report and the fee due. In this respect, our customers may chose between two types of is also true in cases of subsequent changes made by the customers or third parties unless Products, namely (i) our Product “Market Reports” and (ii) our Product “Full Access Global such changes do not affect the analysis and removal of a given defect. E-Commerce Reports”. 6.4 Claims for defects as to quality expire within one year from the commencement of the legal 2.3 a customer orders our Product “Market Reports”, the customer gets access to the ordered If statute of limitation. This limitation does not apply to the extent that applicable law stipu- report as identified in the Report Order Form and the customer may use that report in accor- lates a longer period in cases of intentional or grossly negligent breaches of duty on the part dance with Section 4.3 below and the other provisions of the Contract. of us, fraudulent concealment of a defect and injuries to life, body and health. 2.4 a customer orders our Product “Full Access Global E-Commerce Reports”, the customer If 6.5 Claims for damages and the reimbursement of expenditures are further subject to Section 8. gets access to any standard reports (for the avoidance of doubt excluding reports published 7. LEGAL DEFECTS in connection with any research services) focussed on the “Internet E-Commerce” industry 7.1 are liable for products and services infringing on third-party rights only if and to the We as generally published by us during the twelve (12) months prior to the execution of the extent that our products and services are used in accordance with the agreed contractual Contract and during the subscription term as identified in the “Report Order Form” as of the requirements. date of the execution of the Contract (i.e. one, two or three years), and the customer may 7.2 Unless agreed otherwise, our liability for the infringement on third-party rights is limited to use those reports as a “Global Site License” in accordance with Section 4.3 below and the the territory of the European Union and the European Economic Area as well as the place of other provisions of the Contract. its services’ proper use as agreed under the applicable Order. 2.5 Unless expressly agreed otherwise in writing, the contents of our offers may not be made 7.3 the event that a third party asserts claims against the customer, alleging that a service In available in whole or in part to any third party outside the organization of the customer performed by us violates its rights, the customer shall promptly notify us. If a service without our prior written consent. rendered by us violates thirdparty rights, we shall choose one of the below actions, duly 2.6 Our offers are not binding and subject to change without notice until acceptance by the taking into consideration the customer’s interests: customer. Our orders will become legally binding upon acceptance by the customer. A valid a) procuring for the customer the right to use the service; acceptance requires the execution of our “Research Order Form” or our “Report Order Form” b) revising the service to render it free of legal violations; or respectively (each such document hereinafter the “Order Form”) by a duly authorized repre- c) ithdrawing the service and refunding to the customer any related compensation paid, w sentative of the customer and the submission of the Order Form to us via facsimile or email as adjusted by an adequate user fee, if we cannot effect another remedy at a reasonable with pdf-attachment. We will provide the customer with the access data required to access expense. the ordered Product(s) with two (2) days as of the execution of the Contract. 7.4 Upon our request, the Customer shall assist us with the defense against claims according to 3. TERMS OF PAYMENT this section 7, with us reimbursing the Customer for any expenditures and costs incurred as 3.1 The contractually negotiated prices are to be derived exclusively from the Order Form and/or a result, although each of the Parties bears the costs of the use of its own personnel. the documents referenced therein. 7.5 Claims the Customer may hold for legal defects expire in accordance with Section 6.4. 3.2 prices are net and without transportation costs, if applicable. Value Added Tax, if applica- All 7.6 Claims for damages and the reimbursement of expenditures are further subject to Section 8. ble, at the statutory rate shall be added to all fees payable hereunder. 8. LIABILITY 3.3 may demand an additional fee for services that go beyond the scope as agreed under the We 8.1 cases of intentional misconduct and gross negligence, we are fully liable pursuant to In Order Form in case such additional Products are requested by the customer. applicable law. 3.4 will send our invoice to the customer upon execution of the Contract, unless agreed We 8.2 Our liability in cases of simple negligence is limited as follows: we are liable only if and to otherwise in the Order Form. In the event that the customer orders our Product “Full Access the extent that we violated a material contractual obligation (cardinal obligation) – i.e., an Global E-Commerce Reports”, we will send our invoice for the first contract year upon exe- obligation that (i) the Customer reasonably relied upon at execution of the applicable Order cution of the Contract and the invoice(s) for any subsequent contract year(s), if any, upon Form and (ii) was of critical significance to the outcome of performance. As regards property commencement of any subsequent contract year. damage and financial loss, such liability is limited to typical and foreseeable damages; in no 3.5 payments shall be due and payable within thirty (30) days following the date of our All event will we be liable for any incidental, special, punitive or consequential damages, loss of invoice without any deductions. The customer will be in default one day after the expiry date profits or loss of data in such case. without any further warning notice being required. 8.3 Our liability for damages under warranties (Beschaffenheitsgarantien) is limited to instances 3.6 customers‘ rights of retention or set-off are hereby excluded to the extent that they are All in which the warranty expressly includes such liability. not based on the same contractual relationship. Retentions or set-offs are allowed only if the 8.4 Claims for the reimbursement of expenditures and other liability claims asserted by the customer‘s claim is nondisputed or has become unappeasable. Customer against us are subject to sections 8.1 through 8.3. 3.7 the event of a customer‘s default in payment or other apparent credit unworthiness, all In 9. CONFIDENTIALITY remaining claims against that customer shall become immediately due and payable in full. 9.1 The Parties shall hold in strict confidence for an indefinite period of time all data and We shall then be entitled to rescind payment terms previously agreed upon and to demand information materials of which they gain knowledge as part of a Contract, be it orally, in payment in advance or other appropriate security with respect to pending deliveries. A writing or otherwise, directly or indirectly, provided that such data or information materials customer shall be deemed unworthy of credit in particular when he files a petition in ban- are designated confidential or must be considered confidential based on their nature, and kruptcy or composition proceedings. shall use them exclusively as part of the services covered by the relevant Order. This duty of 4. INTELLECTUAL PROPERTY RIGHTS AND INDEMNITIES confidentiality excludes data and information materials that: 4.1 copyrights and other intellectual property rights in connection with our Products remain All a) were already known or accessible to any third party at the time of disclosure; with us. All data carriers remain our property. The customer may not modify, publish, trans- b) ne of the parties legitimately receives from a third party following disclosure, and such o mit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or third party is not bound by a duty of confidentiality in relations with the other Party; in any way exploit any of the Products made available by us, in whole or in part, except as c) ust be disclosed by order of and to a government agency or another competent third m expressly permitted under the Contract. party; and 4.2 Upon delivery of the Products to the customer and payment of the agreed fee, the customer d) ust be disclosed to legal or tax advisors of the contractual customer in question for m obtains a non-exclusive, non-transferable, perpetual, worldwide right to use the Products consulting purposes. provided to the customer for its internal purposes or any additional purposes set out in the the cases of Sections c) and d), the parties shall (i) promptly inform each other about a In Order Form. A right to resell our Products requires our prior written approval. given request and prior to disclosing confidential information, and (ii) limit the disclosure of 4.3 the event that the parties agree on a “Single User License” under the Order Form, this In confidential information to the minimum required. means that only one individually named user of an organization shall be entitled to access 9.2 may use the Customer as a reference so long as no contractual details are divulged. We the report. In the event that the parties agree on a “Site License” under the Order Form, this 10. JURISDICTION, GOVERNING LAW, MISCELLANEOUS means that all users within a given geographical location (as specified in the Order Form) 10.1 lace of payment is Hamburg, Germany. P of an organization shall be entitled to access the report. In the event that the parties agree 10.2 ll disputes arising from or in connection with any Contract between the parties shall be A on a “Global Site License”, this means that all worldwide users of an organization shall be resolved through the courts of Hamburg. Governing law is German law. yStats.com GmbH Co. KG Telefon: +49 (0) 40 - 39 90 68 50 info@ystats.com www.twitter.com/ystats Behringstr. 28a, 22765 Hamburg Fax: +49 (0) 40 - 39 90 68 51 www.ystats.com www.facebook.com/ystats