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Wolfgang Lenz
wolfgang@wolfganglenz.de




CEC’21
You are designing the CEC
          of the „Facebook
               Generation“
For which environment?
The 21st century will be a
„fuzzy“ century
fuzzy:
“not clear, distinct, or precise;
blurred”
The end of the bi-polar world has
not brought about a multi-polar
world, but a multi-actor world.
„Polar“ still suggested some
kind of focus, of order
„Multi-actor“ suggests
fuzzyness
The world is flat –
What happens in one place
can have repercussions in
other, also far away places
Think: The Danish
Mohammed cartoons
The churches are flat, too
In Finland, after a TV talk
show, tens of thousands left
the church with a mouse click
within a few weeks
A world of
near-constant disruption
Right-wing populism:
„transformation fatigue“
The „Big Shift“
The „NOW“ world.
Speed
The Internet as „accelerator“
Think: Tunesia and Egypt
The „VUCA“ world
Volatility
Uncertainty
Complexity
Ambiguity
The „complexity-vulnerability
dilemma“
The more complex systems
get, the easier it is to bring
about substantial damage by
a small number of people.
Think: 9/11
The more complex systems
get, the more difficult it is and
the more people it takes to
bring about intentional
positive change.
Think: Climate change
The bottom line: Vulnerability
increases with complexity
Little chance for getting back
into calm waters anytime soon
How to deal with this world?
Two schools of thought:
A. Centralize & control
Problem: Costly and
increasingly impossible
B. Embrace complexity &
tolerate ambiguity
Problem:
Requires a new mindset
„Super-empowered individuals“
Thomas Friedman (2000)
The „greedy“ ones:
George Soros vs. the £
(Update: Not so greedy
anymore)
The „angry“ ones:
Osama Bin Laden
(No update so far)
Today, we are all „potentially
super-empowered“ people
Think: WikiLeaks
Think:
Facebook, Twitter & Tahrir
Square
Nasser and Sadat meet
Mubarak in heaven
They ask him:
„Bullets or poison?“
His answer:
„Facebook!“
By consequence:
We depend on the
moral/ethical) compliance of
everybody. We can‘t afford to
leave anybody behind
„Complexity and compliance“
is a key issue
Tectonic changes in the
media landscape
„We are the people formerly
known as the audience.“
From knowledge stocks to
knowledge flows
Innovation often occurs at the
periphery
Bring the edge to the core
3 Ts:
Talent
Technology
Tolerance
Talent scarcity, talent
attraction will be an issue –
also for the churches - in the
near future
… so what about the churches?
The „return of religion“ revisited:
A secularist backlash looming?
The churches can touch the
biggest number of people
(after the media, that is) and
are still seen as experts in
moral/ethical standards
IF
IF
If they don‘t gamble away
their credibility
What people expect is
„brand truth“
What‘s on the package
must be in the package
One of the key elements of
success of the churches over
time was that they were at times
out of sync with societal change.
One of the key elements of
failure of the churches over time
was that they were at times out
of sync with societal change.
Problem:
How to decide, how to discern?
Contradicting expectations
Sameness
Otherness
Foremost, EU institutions
expect „sameness“
But: Too much „sameness“
makes you obsolete in the
end
People expect „otherness“
„Sameness“ and „otherness“
need to be reflected in the
structures of CEC‘21
Complicated identity:
In the world, but not of the world
What does that mean for
CEC‘21?
Advice I:
Start with the end
Advice II:
Not only think about a transition
period but also about a
transition team
Advice III:
Design the communication
process
Act as „living letters“ in 2012
Start with the end:
What are output categories for
CEC‘21?
Diplomacy
Lobby
Advocacy
Synergy
Solidarity
Networking
Think Tank
Orientation
Reconciliation
Impact
Diagram I: Impact-speed-
sameness-otherness-control
No-brainers:
From Commissions to more
flexible structures
From Geneva to Brussels
Diagram II: office structure
Communication is key
The challenge is not how to
protect privileged knowledge
But rather how to gain and
keep access to relevant flows
of knowledge
Think of „the cloud of
witnesses“ as
„a cloud of bloggers“
… and what about the
structures?
Robert Bellah: „The church
should be the church.“
Diagram III: membership &
decision making
Don‘t forget „the Gonzales
question“: What is the role of
CEC‘21 as a global player in the
global context?
Further reading:
John Hagel III, John Seely Brown, Lang Davison:
The Power of Pull
How Small Moves, Smartly Made, Can Set Big Things in Motion
Basic Books
New York
2010
Wolfgang Lenz
wolfgang@wolfganglenz.de

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