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Chinese Tea Shop 
Winnie Carol Juyi Samaa Rozanna
History of the Trade
Origin 
Southwest of China 
Dates back 4 to 5 thousand years 
Started in Tang Dynasty and 
flourished in Song Dynasty 
First Spread 
Japan monks took seeds, utensils, 
learned tea-making techniques back 
to Japan 
Worldwide Spread 
16th century, Dutchmen brought 
word of magic leaf to Europe 
1610, East India Company first 
sold tea to Europe 
1636, tea entered France then 
Russia 
1650, tea finally reached Britain
Tea culture in Malaysia 
Brought in from china 
21st Century 
Revival of tea culture 
Ideal trading point 
Import duty-free policy 
Strategic location 
Multiracial community enjoys drinking 
tea
KLANG 
Chwan Deng Tea Art 
No. 2098, Jalan Meru, 41050 Klang, 
Selangor D.E.
History 
1999, founded by 2 sisters 
Tan Hoe Sim and Tan Hoe Ling 
Bought over existing tea company 
Start business in Klang Parade 
Limited space 
Moved out to bigger space 
Products 
Pu erh tea 
Oolong tea
Swee Tin Tea House IPOH 
No. 18, Persiaran Bijih Timah, 30000 
Ipoh, Perak
History 
1942, Lee Yi Xhen 
Named Swee Tin to commemorate his father 
Small stall – Chinese tea 
Noticed locals preferred ‘the tarik’, then added 
black tea to his sales 
Products 
Chinese tea, Black tea, Red tea, Green 
tea,Fermented tea 
Popular Brands – Lion Tea, Fuk Luk Sau Tea 
Import from China, Indonesia, Sri Lanka 
3rd generation, Lee Kah Onn, modernized the 
shop
Comparison Analysis
Swee Tin Tea House Chwan Deng Tea Art 
Purple Cane Tea House 
1987, Lim Hock Lam 
24 Branches 
online store 
education servies 
purple cane tea house 
Thaitee 
1990 
Malaysia’s premier distributor 
won domestic and international awards 
tea master, zheng qing chi 
Qiu Xiang Tea 
4 branches in the country 
Tork Shou Hong 
1946, Lee Thong Kay 
China & Japan 
Jit Ri Enterprise 
2005 
China & Taiwan
Chwan Deng Tea Criteria Swee Tin Tea 
Klang Location Ipoh 
1999 Establishment 1942 
15 years Operation 72 years 
Pu-erh tea 
Products 
Oolong tea 
Pu-Erh tea 
Black tea 
China, Taiwan Import China, Indonesia, Sri Lanka 
Majority Chinese 
Minority Indian 
Customers 
Majority Malay 
Minority Chinese 
Chinese cafes, Mamak stalls 
- Branches - 
11 Competitors in the area 4 
Perfect Competitive Market Structure Perfect Competitive 
MYR 30,000 Income MYR 36,000
Chwan Deng Tea Strategy Swee Tin Tea 
Price set according to 
market 
Pricing 
Price set lower than 
competitors 
Coupons offers Promotions 
2 employees Management 
1 storekeeper 
15 warehouse employees 
Prepare gift sets package Holiday season Offers ‘buy 3 free 1’ deals 
Twice a month New products Monthly 
Using latest technology to 
store and extract tea 
Technology 
Computerized system to 
manage the store
Recommendations
• Demographic 
• Marketing 
• Gaining Recognition 
• Providing Services
References 
• Global Manufactural(2008) Swee Tin Tea Merchant Sdn. Bhd. 
Retrieved from http://www.gmdu.net/corp-734216.html 
• About to thaiteetea.com (2014, January 1) Retrieved from 
December 2, 2014, from http:// www.thaiteetea.com/en/html 
• About us - purple Cane e Shop (2014, January 1 ) Retrieved 
November 25, 2014, from http:// 
www.purplecane.my/en/content/4-about-us 
• Welcome to Tork Shou Heong (2010 January 1) Retrieved 
December 1, 2014, from 
http://www.torkshouheong.com.my/index.php

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FNBE0214_EPC_Tea Business

  • 1. Chinese Tea Shop Winnie Carol Juyi Samaa Rozanna
  • 3. Origin Southwest of China Dates back 4 to 5 thousand years Started in Tang Dynasty and flourished in Song Dynasty First Spread Japan monks took seeds, utensils, learned tea-making techniques back to Japan Worldwide Spread 16th century, Dutchmen brought word of magic leaf to Europe 1610, East India Company first sold tea to Europe 1636, tea entered France then Russia 1650, tea finally reached Britain
  • 4. Tea culture in Malaysia Brought in from china 21st Century Revival of tea culture Ideal trading point Import duty-free policy Strategic location Multiracial community enjoys drinking tea
  • 5. KLANG Chwan Deng Tea Art No. 2098, Jalan Meru, 41050 Klang, Selangor D.E.
  • 6. History 1999, founded by 2 sisters Tan Hoe Sim and Tan Hoe Ling Bought over existing tea company Start business in Klang Parade Limited space Moved out to bigger space Products Pu erh tea Oolong tea
  • 7. Swee Tin Tea House IPOH No. 18, Persiaran Bijih Timah, 30000 Ipoh, Perak
  • 8. History 1942, Lee Yi Xhen Named Swee Tin to commemorate his father Small stall – Chinese tea Noticed locals preferred ‘the tarik’, then added black tea to his sales Products Chinese tea, Black tea, Red tea, Green tea,Fermented tea Popular Brands – Lion Tea, Fuk Luk Sau Tea Import from China, Indonesia, Sri Lanka 3rd generation, Lee Kah Onn, modernized the shop
  • 10. Swee Tin Tea House Chwan Deng Tea Art Purple Cane Tea House 1987, Lim Hock Lam 24 Branches online store education servies purple cane tea house Thaitee 1990 Malaysia’s premier distributor won domestic and international awards tea master, zheng qing chi Qiu Xiang Tea 4 branches in the country Tork Shou Hong 1946, Lee Thong Kay China & Japan Jit Ri Enterprise 2005 China & Taiwan
  • 11. Chwan Deng Tea Criteria Swee Tin Tea Klang Location Ipoh 1999 Establishment 1942 15 years Operation 72 years Pu-erh tea Products Oolong tea Pu-Erh tea Black tea China, Taiwan Import China, Indonesia, Sri Lanka Majority Chinese Minority Indian Customers Majority Malay Minority Chinese Chinese cafes, Mamak stalls - Branches - 11 Competitors in the area 4 Perfect Competitive Market Structure Perfect Competitive MYR 30,000 Income MYR 36,000
  • 12. Chwan Deng Tea Strategy Swee Tin Tea Price set according to market Pricing Price set lower than competitors Coupons offers Promotions 2 employees Management 1 storekeeper 15 warehouse employees Prepare gift sets package Holiday season Offers ‘buy 3 free 1’ deals Twice a month New products Monthly Using latest technology to store and extract tea Technology Computerized system to manage the store
  • 14. • Demographic • Marketing • Gaining Recognition • Providing Services
  • 15. References • Global Manufactural(2008) Swee Tin Tea Merchant Sdn. Bhd. Retrieved from http://www.gmdu.net/corp-734216.html • About to thaiteetea.com (2014, January 1) Retrieved from December 2, 2014, from http:// www.thaiteetea.com/en/html • About us - purple Cane e Shop (2014, January 1 ) Retrieved November 25, 2014, from http:// www.purplecane.my/en/content/4-about-us • Welcome to Tork Shou Heong (2010 January 1) Retrieved December 1, 2014, from http://www.torkshouheong.com.my/index.php