With Covid-19, uncertainty is a reality and can be a challenge for most supervisors and managers. Learning how uncertainty impacts how employees think and why they behave as they do is the first step to guiding them through the minefield of uncertainty.
2. Within this hour
we will be
covering
How stress & anxiety
impacts what we do &
how we think
The side effect on the
organization & culture
What it means when they
say they are “FINE”
5 steps to providing
support for yourself &
others 2
4. BusinessModel
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Research
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Finance
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Invest
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4
5. Enter the
Panic Zone
These feelings are real
for some people!
Fear of
Missing
Out
5
Zero-Risk
Bias
Loss of
Control
6. If people reported
stocking up on certain
things, some people will
be motivated to do the
same.
People buy more than
they need because they
fear a shortage later.
Fear of
Missing
Out
6
Fear of Missing
Out
7. By stocking up some
people think that they are
‘doing something’ when
they feel at risk.”
They prefer to try to
eliminate one type of risk
entirely rather than to risk
running out if quarantined.
Fear of
Missing
Out
7
Zero-Risk
Bias
8. People are scared, and when
there is fear, we try to exert
some control over our
environment.
Making sure that we have
enough of a basic necessity is
one way to calm fear and
exert control
Fear of
Missing
Out
8
Loss of
Control
9. Covid- 19
What loss of
control is affecting
you right now?
Fear of
Missing
Out
9
Zero-Risk
Bias
Loss of
Control
13. 13
Receives input from the
reptilian brain.
Responses are
automatic without
conscious. Influences
primal experiences,
both physical and
emotional, such as
hunger, pain, anger, fear
Amygdala – sends stress hormones out when you feel threatened or
afraid (fight or flight)
16. Sideeffectswhenwe are offbalance
Anxiety Stress Weakened
Immune
System
Irrational
Thinking
Irritability
&
Impatience
16
How might these show up in the workplace?
19. Flipthe Switch
• Slow down the
breathing
• Take deep slow
even breaths
• Focus on the air
going into your
body and out
• Count backwards
from 10
• Repeat a mantra
Go with the flow
• Out of number
sequence 7,8,11, 15,
21, 2, 7, 10 and then
repeat it
Move
• Do a palm push
5 – 10 seconds
• 10 second
personal hug
• Push the pressure
point on the hand
19
Breath Focus
20. Facts &Control
20
Write down the facts
Taken
Action
Control
Haven’t
taken
Action
Out of my
control
What do you know to be true
21. Becompassionate& Understanding
21
Remember the fear is real (might be irrational but it feels real)
Encourageemployeestostep awayfrom
socialmedia& news
Talk about something different (not Covid-19)
Get outside and go for a walk and get into nature
Read a book or article (not about Covid-19)
22. Make themostoutofREALITY
ASK: What is happening right
now?
Stand up and throw something
in the garbage
Follow the 333 rule
Look around and name 3 things
you see
Focus on 3 things you hear
Move 3 parts of your body
Stand up or sit up straight
Call someone, FaceTime,
Skype
This is a temporary situation
22
n North America, there wasn’t much concern about the virus. People didn’t see much chance of it happening to them nor did they see the consequences as troublesome,” Ronald Mackerville, professor of recreation and leisure studies at University of Waterloo, says.
“Then people started posting images of shoppers at Costco, etc, stocking up on toilet paper. It became the symbol of what was to come.”
In combination with images of people in China being isolated in their homes on short notice, these messages hit home, he explains.
“If social media had focused instead on images of lines at gas stations, or empty shelves of canned goods, or coolers emptied of dairy products, we might have seen very different behavior," he says.
If media reports that people are stocking up on toilet paper, [others] will be motivated to do the same even if they cannot objectively explain why they do so.”
here is lots of selection for food, how to stay warm, but really there is only one selection for one of our most basic functions as humans. So yes this is where it started.
The letter “t,” which most people don’t even “see,” is out of place because it is bigger, thicker, and of a different color than the other letters.
When conviction and determination prevent us from exploring alternative options, we limit our potential for thinking critically.
Reptile brain – brain stem - instinct
It is instinctual, automatic, critical to our survival. But doesn’t require us to think or feel it to work.
Amygdala is the central influencer of emotion and impulse
When we are off balance, it can create high levels of stress. Chronic stress causes inflammation.
Cognitive signs: forgetting things more often; feeling confused; having trouble concentrating; difficulty making decisions
Emotional signs: anxiousness; anger; guilt; sadness/depression
Physical signs: stomachaches; very tight muscles; headaches
Behavioral signs: irritability; trouble sleeping or sleeping more than normal; crying easily; worrying excessively; wanting to isolate
roblems and worries of 2,000 people.
The results highlighted a tendency to hide feelings of worry or avoid 'showing weakness' for fear of being judged by others.
The study showed the average person's approach to dealing with serious stress and worry and found we regularly seek to hide problems even from those closest to us to avoid being a burden.
10-second hug a day can change biochemical and physiological forces in your body that can lower the risk of heart disease, combat stress, fight fatigue, boost your immune system, and ease depression