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Apple



    Leo Walker
MSU New Media 2011
Challenges


•   Breaking through to
    Windows users

•   Innovative new products

•   Updating current products

•   Maintaining current brand
    image
Goals


• Increase total sales
  by 5% over the
  next 6 months
• Increase overall
  brand awareness
  and image
The Plan


• Introduce iPhone 5
  during summer
  quarter
• Provide timely and
  easy to follow service
  for all users
Social Media Outlets
•Constant updates through Facebook
•Allow customers to post stories and questions
regarding products


•Live Twitter feed
•Allow customers to tweet with questions
Content Driven Marketing

• Our websites content has to contain
  keywords that consumers are searching
 • Apple, laptop, computer, iPod, Mac
• Content has to keep consumers on our
  site and guide them to what they want
  from us
Blogging

• A blog where consumers can read about
  new products, updates, problems or issues,
  and upcoming announcements
• Instant information
• Personal level with customers and users
• Instant feedback on products and services
Measures of Success

•    How much did our total sales increase over the last 6
                          months?
•   Where does our brand image sit with current consumers?
•    How has our brand awareness changed or increased?
Budget

• Includes:
 • Paying a blogger
 • Paying a social media director
• Introducing new line
• Promotion of new iPhone
Timeline
• Now:
 • Introduce Twitter and Facebook accounts
 • Implement blog
• Within 3 months
 • Create content with key words for
    search engine optimization
• Within 6 months
 • Introduce new iPhone

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Apple's Social Media and Content Marketing Strategy

  • 1. Apple Leo Walker MSU New Media 2011
  • 2. Challenges • Breaking through to Windows users • Innovative new products • Updating current products • Maintaining current brand image
  • 3. Goals • Increase total sales by 5% over the next 6 months • Increase overall brand awareness and image
  • 4. The Plan • Introduce iPhone 5 during summer quarter • Provide timely and easy to follow service for all users
  • 5. Social Media Outlets •Constant updates through Facebook •Allow customers to post stories and questions regarding products •Live Twitter feed •Allow customers to tweet with questions
  • 6. Content Driven Marketing • Our websites content has to contain keywords that consumers are searching • Apple, laptop, computer, iPod, Mac • Content has to keep consumers on our site and guide them to what they want from us
  • 7. Blogging • A blog where consumers can read about new products, updates, problems or issues, and upcoming announcements • Instant information • Personal level with customers and users • Instant feedback on products and services
  • 8. Measures of Success • How much did our total sales increase over the last 6 months? • Where does our brand image sit with current consumers? • How has our brand awareness changed or increased?
  • 9. Budget • Includes: • Paying a blogger • Paying a social media director • Introducing new line • Promotion of new iPhone
  • 10. Timeline • Now: • Introduce Twitter and Facebook accounts • Implement blog • Within 3 months • Create content with key words for search engine optimization • Within 6 months • Introduce new iPhone

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