Communicating with impact

Communicating with Impact
Helena Sharpstone
WALES THIRD SECTOR FUNDING
CONFERENCE 2014
Thursday 2 October 2014

85% of all problems at work are
interpersonal
© The Insights Group Ltd, 2011. All rights reserved.

Our Time Together
• Understand yourself: Introduce you to Insights Discovery
model
• Understand others: Develop a brief understanding of
different types and styles
• Adapt and connect: Develop ways of building better
relationships with individuals and teams
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Steps to Personal Effectiveness
Step 1
Explore and
discover more
about yourself
Step 3
Learn how to adapt your
behaviour to interact more
effectively with others
Step 2
Learn how to recognise
and appreciate others’
differences
Step 4
Take action and put
your learning into
practice

“Every advance, every
conceptual achievement
of mankind has been
connected with an
advance in self
awareness.”
– Dr Carl G Jung

The Central Mindset:
High Challenge & High Support
www.alistewartandco.com

Cards Exercise
• Put your cards in order to
show how much you recognise
of each in your style
• Be honest!
• Discuss with person/people
near you

The Four Insights Colour Energies
Fiery Red
Competitive
Demanding
Determined
Strong-willed
Purposeful
Sunshine Yellow
Sociable
Dynamic
Demonstrative
Enthusiastic
Persuasive
Cool blue
Cautious
Precise
Deliberate
Questioning
Formal
Earth Green
Caring
Encouraging
Sharing
Patient
Relaxed

Perception
“All our knowledge
has its origins in
perceptions.”
Leonardo da Vinci
How many faces do you
see?

Perception
You will see
the world
differently
from the way
other people
see it.

Your Colour
Mix
We each have all
four colour
energies within
us; it is the
combination of
the four energies
that creates the
unique YOU.

Good Day/Bad Day…
Competitive
Demanding
Determined
Strong-willed
Purposeful
Sociable
Dynamic
Demonstrative
Enthusiastic
Persuasive
Cautious
Precise
Deliberate
Stuffy
Indecisive
Suspicious
Questioning
Cold
Formal
Reserved
Caring
Encouraging
Sharing
Patient
Relaxed
Aggressive
Controlling
Driving
Overbearing
Intolerant
Excitable
Frantic
Indiscreet
Flamboyant
Hasty
Docile
Bland
Plodding
Reliant
Stubborn

Personal
Effectiveness
Attitudes and Preferences

Some Questions
1. Are you the type of person who gets their energy from
interacting with people and activities?
2. Do you like to talk your ideas through with people in the early
stages?
3. Do you regularly seek the company of others?
4. Do you prefer time to think and consider before making your
mind up about something?
5. Do you prefer your own office and working without the
involvement of others until the final stages?
6. Do you prefer entertaining close friends at home rather than
attending large parties?

Psychological Preferences –
An Introduction
Jung talked about three pairs of preferences:
• Introversion and Extraversion
the way we react to outer and inner experiences
• Thinking and Feeling
how we make decisions
• Sensation and Intuition
how we take-in and process information

Your ‘Attitude’
Introversion
Quiet
Observant
Inwardly focused
Depth focused
Intimate
Reserved
Reflective
Thoughtful
Cautious
Extraversion
Talkative
Involved
Outwardly focused
Breadth focused
Gregarious
Flamboyant
Action oriented
Outspoken
Bold

People
Debate
Discussion
Views
Opinions
Unstructured
Emotional
Remote
Facts
Data
Objectivity
Structure
Order
Analysis

Your Decision Making ‘Functions’
Thinking
Formal
Impersonal
Analytical
Detached
Objective
Strong-minded
Competitive
Particular
Task focused
Feeling
Informal
Personal
Illogical
Involved
Subjective
Flexible
Accommodating
Ambivalent
Relationship focused

Jung’s Preferences and the Colour Energies
20 20
20
Cool Blue
Cool Blue energy is the
combination of the
Introverted and Thinking
preferences - producing a
style that is task-focused,
calm under pressure,
thoughtful and objective.
Earth Green
Earth Green energy is the
combination of the
Introverted and Feeling
preferences - resulting in
an approach that favours
depth, reflection, harmony
and consensus.
Fiery Red
Fiery Red energy is
the combination of the
Extraverted and
Thinking preferences -
enjoying high activity,
working with others,
being logical
and focusing on facts.
Sunshine Yellow
Sunshine Yellow energy
is the combination of the
Extraverted and Feeling
preferences – coupling
sociability and
consideration for others
with being action-oriented
and entertaining.

Recognising, Adapting
& Connecting

Recognising Type
Communication Style
Non verbal behaviour
Physical work environment
Input at meetings

Fiery Red Energy
DO
• Be direct and to the point
• Focus on results and objectives
• Be brief, be bright and be gone
DON’T
• Hesitate or waffle
• Focus solely on feelings
• Try to take over

Earth Green Energy
DO
• Be patient and supportive
• Slow down and work at their pace
• Ask their opinion and give them
time to answer
DON’T
• Take advantage of their good nature
• Push them to make quick decisions
• Spring last minute surprises

Cool Blue Energy
DO
• Be well prepared and thorough
• Put things in writing
• Let them consider all the details
DON’T
• Get too close or hug them
• Be flippant on important issues
• Change their routine without notice

Sunshine Yellow Energy
DO
• Be friendly and sociable
• Be entertaining and stimulating
• Be open and flexible
DON’T
• Bore them with details
• Tie them down with routine
• Ask them to work alone

Who do you need to adapt with??
Who drives
for results
Who likes
detail
?
Who
Focuses on
Relationships
Who wants
varied
interaction

As a result of this session, I will …
STOP ...
START ...
CONTINUE …

Staying in touch….
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monthly newsletters
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guides
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Communicating with impact

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