5. Our Beginning
Leahcim T. Semaj & Company Limited
HAS SOUGHT SINCE ITS
BEGINNING TO PROVIDE
SERVICES TAILORED TO
MEET THE CHANGING
CONCERNS OF THE
MARKETPLACE
6. LEADERS IN PSYCHOLOGICAL TESTING
Personality Profile
Managerial Competencies
Assessment of Needs
Conflict Style
Intellectual Functioning
Emotional Intelligence Mapping
Creativity and Problem Solving
Computer and Mechanical Aptitude
Customer Services and Sales Aptitude
Tests Designed to Suit Specific Needs
7. JobBank Personality Profile
Delivers an individualised
profile in 40 minutes
Costs a fraction of the
imported products
10. WE ACCURATELY MEASURE
PSYCHOLOGICAL
NEEDS
SUPPORT
RESPECT
EMPATHY
EXHIBITION
GENDER SENSITIVITY
CHANGE
ORDER
ENDURANCE
•ACHIEVEMENT
•DOMINANCE
•AUTONOMY
•INDEPENDENCE
11. WHAT WE CAN DO
Develop profiles of most the effective personnel in all areas
Determine the suitability of job applicants
Assess management style and its effect on workers
Measure predisposition to give quality service
Help individuals plan their future development
Diagnose conflict areas in organisations
Provide advice and career counselling
13. Hiring Criteria Change- From
Narrow Qualifications to D.A.T.A.
DESIRE- They really want the job
ABILITY- They are good at the tasks required
TEMPERAMENT- Their personality fits the situation
ASSETS- They have other resources that the work
requires
14. THE RESULT
What people know is less
important than who they are
Hiring is about finding
people with the right mind-
set
What you know changes,
who you are rarely does
What people have done
is the best predictor of
what they will do
Identify characteristics
of your best people and
hire more like them
FAST COMPANY 4/1996
16. MORE THAN 50 YEARS WORK
Self Selection and Development
Career Development and Exploration
Organisational Development
Team Building
Problem Solving
Management and Leadership Training
Relationship Counselling
Academic Counselling
Education and Curriculum Development
18. 1. Where Should the Ideal Candidate’s
Energy Be Naturally Directed?
• Extraverts' energy is directed primarily outward, towards
people and things outside of themselves.
• Introverts' energy is primarily directed inward, towards
their own thoughts, perceptions, and reactions.
• Extraverts tend to be more naturally active, expressive,
social, and interested in many things
• Introverts tend to be more reserved, private, cautious, and
interested in fewer interactions, but with greater depth and
focus.
19. PLEASE CHOOSE ONE:
Extravert (E) or Introvert (I)
Extraverts often:
Have high energy
Talk a lot
Think out loud
Like to be around people a lot
Are easily distracted
Introverts often:
Have quiet energy
Talk less
Think before they act
Are comfortable spending
time alone
Have good concentration
20. 2. What Kind of Information Should the Ideal
Candidate Naturally Notice and Remember?
• Sensors notice the facts, details, and realities of the world
around them
• Intuitives are more interested in connections and relationships
between facts as well as the meaning, or possibilities of the
information.
• Sensors tend to be practical and literal people, who trust past
experience and often have good common sense.
• Intuitives tend to be imaginative, theoretical people who trust
their hunches and pride themselves on their creativity.
21. PLEASE CHOOSE ONE:
Sensor (S) or Intuitive (N)
Sensors often:
Admire practicality
Focus on the facts & specifics
Have straightforward speech
Are more realistic - see what is
Are more present-oriented
Intuitives often:
Admire creativity
Focus on ideas & the big picture
Have roundabout thoughts
Are more imaginative - see
possibilities
Are more future oriented
22. 3. How Should the Ideal Candidate
Decide or Come to Conclusions?
• Thinkers make decisions based primarily on objective and
impersonal criteria--what makes the most sense and what is
logical.
• Feelers make decisions based primarily on their personal values
and how they feel about the choices.
• Thinkers tend to be cool, analytical, and are convinced by logical
reasoning.
• Feelers tend to be sensitive, empathetic, and are compelled by
extenuating circumstances and a constant search for harmony.
23. PLEASE CHOOSE ONE:
Thinker (T) or Feeler (F)
Thinkers often:
Are cool & reserved
Are objective
Are honest & direct
Are naturally critical
Are motivated by achievement
Feelers often:
Are warm and friendly
Get their feelings hurt easily
Are sensitive & diplomatic
Try hard to please others
Are motivated by being appreciated
24. 4. What Kind of Environment Should Make
the Ideal Candidate Most Comfortable?
• Judgers prefer a structured, ordered, and fairly predictable
environment, where they can make decisions and have things
settled.
• Perceivers prefer to experience as much of the world as
possible, so they like to keep their options open and are most
comfortable adapting.
• Judgers tend to be organized and productive
• Perceivers tend to be flexible, curious, and nonconforming.
25. PLEASE CHOOSE ONE:
Judger (J) or Perceiver (P)
Judgers often:
Are serious & formal
Are time-conscious
Like to make plans
Work first, play later
Like to finish projects best
Perceivers often:
Are playful & casual
Are unaware of time or late
Like to wait-and-see
Play first, work later
Like to start projects best
27. Where Do We Direct Our Energy?
EXTRAVERT
The real world is around you
Energy comes from outside
Sociable, comfortable and
confident in unfamiliar
surroundings
Likes organisations, groups ,
community gatherings, parties
Dislikes being alone
INTROVERT
The real world is within you
Energy comes from within
Tends to be unsociable, prefers
reflection to activity
Feels lost in large gatherings,
prefers own thoughts to
conversation
At best when alone or in small
familiar groups
28. EXTRAVERTS AT WORK
Like variety and action
Often impatient with long slow jobs
Interested in the activities of their work and in how other
people do it
Often act quickly, sometimes without thinking
When working on a task, find phone calls a welcome diversion
Develop ideas by discussion
Like having people around
29. INTROVERTS AT WORK
Like quite for concentration
Tend not to mind working on one project for a long time
uninterrupted
Are interested in the facts/ideas behind their work
Like to think a lot before they act, sometimes without
acting
When concentrating on a task, find phone calls intrusive
Develop ideas by reflection
Like working alone
30. HOW DO WE RECEIVE AND PROCESS INFORMATION?
What do we naturally notice and remember?
SENSORS
Trust the certain and
concrete
Value realism and
common sense
Tend to be specific and
literal
Oriented to present
Like to hone established
skills
INTUITIVES
Trust inspiration and
inference
Value imagination and
innovation
tend to be general and
figurative
Oriented to future
Like to learn new skills
31. SENSING AT WORK
Like using experience and standard ways to solve problems
Enjoy applying what they have already learned
May distrust and ignore their inspirations
Seldom make errors of fact
Like to do things with a practical bent
Like to present the details of their
Prefer continuation of what is, with fine tuning
Usually proceed step-by-step
32. INTUITION AT WORK
Like solving new complex problems
Enjoy learning a new skill more than using it
May follow their inspirations, good or bad
May make errors of fact
Like to do things with an innovative bent
Like to present an overview of their work first
Prefer change, sometimes radical, to continuation of what is
Usually proceed in bursts of energy
33. Sensors Communicating
Like evidence (facts, details, and examples) presented
first
Want practical and realistic applications shown
Rely on direct experience to provide anecdotes
Use an orderly step-by-step approach in presentations
Like suggestions to be straightforward and feasible
Refer to a specific example
In meeting, are inclined to follow the agenda
34. Intuitive Communicating
Like global schemes, with broad issues presented first
Want possible future challenges discussed
Rely on insights and imagination to provoke discussion
Use a round-about approach in presentations
Like suggestions to be novel and unusual
Refer to a general concept
In meeting, are inclined to use the agenda as a starting
point
35. HOW WE MAKE DECISIONS
THINKING
Value logic, fairness and
justice
Naturally see flaws
May seem heartless and
insensitive
Desire achievement
Truth more important than
tact
FEELING
Value empathy and
harmony
Naturally like to please
others
May seem illogical and
weak
Desire to be appreciated
Tact and truth important
36. THINKING TYPE AT WORK
Use logical analysis to reach Conclusions
Can work without harmony
May hurt people’s feelings without knowing it
Tend to decide impersonally, sometimes paying
insufficient attention to people’s wishes
Tend to be firm-minded and can give criticism when
appropriate
Look at the principles involved
Feel rewarded when job is done well
37. FEELING TYPE AT WORK
Use values to reach conclusions
Work best in harmony with others
Enjoy pleasing people, even in unimportant things
Often let decisions be influenced by their own and other
people’s likes and dislikes
Tend to be sympathetic and dislike, even avoid, telling people
unpleasant things
Look at the underlying values in situation
Feel rewarded when people’s needs are met
38. Thinkers Communication
Prefer to be brief and concise
Want the pros and cons of each alternative to be listed
Can be intellectually critical and objective
Convinced by cool, impersonal reasoning
Present goals and objectives first
Consider emotions and feelings as data to weigh
In meetings, seek involvement with tasks
39. Feelers Communication
Prefer to be sociable and friendly
Want to know why an alternative is valuable and how it
affects people
Can be interpersonally appreciative
Convinced by personal information, enthusiastically delivered
Present points of agreement first
Consider logic and objectivity as data to value
In meeting, seek involvement with people
40. DO WE PREFER A STRUCTURED
OR A SPONTANEOUS WORLD?
JUDGING
Happiest after decisions are made
Work first, play later
Set goals and work towards them
Product oriented
Satisfaction from finishing projects
Time is a finite resource
Take deadlines seriously
prefer to know what getting into
41. JUDGING AT WORK
Work best when they can plan their work and follow their pla
Like to get things settled and finished
May not notice new things that need to be done
Tend to be satisfied once they reach a decision on a thing,
situation, or Person
Reach closure by deciding quickly
Seek structure and schedules
Use lists to prompt action on specific tasks
42. PERCEIVING
Happiest leaving their options open
Enjoy now, finish job later
Change goals as new information becomes available
Process oriented
Satisfaction from starting projects
Time is a renewable resource
See deadlines as elastic
Like adapting to new situations
43. PERCEIVING AT WORK
Enjoy flexibility in their work
Like to leave things open for last-minute changes
May postpone unpleasant task that need to be done
Tend to be curious and welcome a new light on a thing, situation, or
person
Postpone decision while searching for options
Adapt well to changing situations and feel restricted without change
Use lists to remind them of all the things they have to do someday
44. Perceiving Communication
Willing to discuss the schedule but are uncomfortable with
tight deadlines
Enjoy surprise and like adapting to last-minute changes
Expect others to adapt to situational requirements
Present their views as tentative and modifiable
Communicate options and opportunities
Talk of autonomy and flexibility
In meetings, focus on the process to be appreciated
45. What are the types?
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
46. THE HIARARCHY OF FUNCTIONS
middle two letters
#1 DOMINANT - never changes
#2 AUXILIARY - never changes
#3 THIRD - opposite of #2
develops between 25 & 50, closer to 40
midlife crisis
strong impact on career change
#4 FOURTH - opposite of #1
47. SJ CORE VALUES - 38%
Responsibility
Service Duty
Hard Work Tradition
Conservative Values
Respect of Authority
48. WORK THAT USE SJ VALUES
stable and predictable environments
clear reporting hierarchy
high level of responsibility for all
evaluated and rewarded for good work
50. WORK THAT USE SP VALUES
variety and change
flexible and relaxed environments
less bureaucracy and rules
working alone with real things
skilled using tools, crafts
51. NT CORE VALUES - 12%
Intelligence Competence logic Creativity
Independence Excellence Mastery
Constant new learning Ingenuity
52. WORK THAT USE NT VALUES
Highly intellectual and achievement oriented
Mastering new technologies, new projects
Using creativity to solve complex and theoretical
problems
Need to work with people they respect
Best at perfecting flawed systems
53. NF CORE VALUES - 12%
Harmonious relationships
Personal growth
Originality and creativity Integrity
Personal Expression
Meanings and possibilities
54. WORK THAT USES NF VALUES
Able to see the positive impact on others
Tension free environment with caring people,
feel appreciated and liked
Solving global problems in creative ways
Developing their greatest individual potential
55. Careers for Dominant Sensors
ISTJ ISFJ ESTP ESFP
Need to be able to collect and use the many facts you
notice
Areas that let you gather information
Use your keen powers of observation
56. Careers for Dominant Intuitives
INTJ INFJ ENTP ENFP
Work that allows new ways of solving problems
Use of unconventional approaches
Not limited by what has been done in the past
57. Careers for Dominant Thinkers
INTP ISTP ENTJ ESTJ
Allows you to use objective criteria
Fair set of standards and principles
Reward logical decisions
58. Careers for Dominant Feelers
ISFP INFP ESFJ ENFJ
Feel good about the work you do
The impact it has on people
How humanely and kindly you and others
are treated
60. Based on Past Experiences
We All Adopt a Style for
Handling Conflict
For some it facilitates smooth
interpersonal relations,
for others it borders on
destructive behaviour
61. What Are the
Conflict Styles?
1. Win/Lose - Competing
2. Yield/Lose - Accommodating
3. Compromise
4. Lose/Leave - Avoiding
5. Win/Win - Collaborating
62. What Are the Management Needs?
DOMINANCE - to control one’s environment
ACHIEVEMENT - to be one’s best
AFFILIATION -to do things with people
rather than alone
63. Dealing with the BOSS
Dealing with SUBORDINATES
AUTONOMY - to be independent in making decisions
DEFERENCE - to respect and get suggestions from
others
NURTURANCE - feel empathy for others
SUCCORANCE - support from others
ABASEMENT - tend to overly accept responsibility
64. Rounding Out The Person
INTROSPECTION
EXHIBITION
AGGRESSION
GENDER SENSITIVITY
to analyse one’s motives and feelings
to be noticed, recognised
settle disputes publicly
project sexuality or be embarrassed
by sexuality
65. Task Factors
CHANGE
to do new and different things
ORDER
detail, precision, routine schedule
ENDURANCE
sustained effort
66. The Descriptive Guide for the
MANAGEMENT SUCCESS PROFILE (MSP)
PURPOSE
The Management Success Profile (MSP) assessment helps evaluate
the skills and attitudes that are commonly critical to management
success.
An applicant who possesses these attitudes will generally be more
suited for a management position.
This assessment can also be used to help identify training needs of
current and potential managers.
There is no time limit but the average individual will complete the
assessment in 45 minutes.
67. Normative Data
Norms are based upon managerial job applicants from
organizations in a wide range of industries.
Validation Studies
Validation studies have been conducted.
Reports
The MSP report includes scale scores, Significant Behavioral Indicators
and follow-up interview questions.
68. Dimensions of Measurement:
Experience –
Actual management-related education and training.
Leadership –
Interest, attitudes and behaviours in management and supervisory positions.
Coaching –
Working to improve the performance of others through specific performance feedback.
Adaptability –
Acceptance of change and the willingness to learn.
Management Responsibility –
The extent to which an applicant feels in control of his/her work performance.
Practical Thinking –
Open-mindedness and ability to clearly think through problems.
Customer Service Orientation –
Courteous, cooperative and friendly attitudes toward Customers.
69. Dimensions of Measurement:
Productivity –
Dependable and strong work habits that lead to organization and completion of projects.
Job Commitment –
values that increase the chance of long-term employment.
Business Ethics –
Attitude toward upholding ethical business standards and practices.
Management Potential Index –
Overall suitability for the position.
Validity/Candidness –
The extent to which an applicant responded to the inventory in a socially desirable manner.
Validity/Accuracy –
The degree to which an applicant understood and carefully completed the inventory.
70. Scores
Percentile scores on these scales give the ranking of the applicant
relative to other applicants in the general population.
Standard scores indicate an applicant’s absolute score on each of
the scales ranging from zero to 100.
This score indicates how qualified the applicant is without
comparing his or her score to other applicants.
Higher scores indicate that the applicant is more qualified.
71. Procedure
The assessment may be administered online or may be completed
using a pencil and paper version.
As such, both individual and group administration may be facilitated.
This is not a timed assessment and there is no time limit but the
average individual will complete the assessment in 45 minutes
Once scored, a computer-generated report is created that reflects
each individual’s scores.
This report also provides supplementary information and an overall
rating of Recommend or Not Acceptable.