6. Best In Class – Getting the Right Team Waiting it out to hire the right person is better than paying high cost to hire the wrong person Diversity is essential - important not to hire someone just like yourself Managers need to continuously improve and educate themselves in the people selection process
7. Three categories of employees: Engaged— These employees are loyal & psychologically committed to the organization. They are more productive, more likely to stay with their company for at least a year, less likely to have accidents on the job and/or steal. Not Engaged— These employees may be productive but they are not psychologically connected to their company. They are more likely to miss workdays and more likely to leave. Actively Disengaged— These employees are physically present but psychologically absent. They are unhappy with their work situation and insist on sharing that unhappiness with their colleagues.
8. How can we grow? Do I belong? Engagement Levels Moving up the engagement pyramid Opportunities to learn and grow Progress in last six months Coworkers committed to quality Mission/Purpose of company My opinions count Encourages development Supervisor/Someone cares What do I give? Recognition last seven days Do what I do best every day Materials and equipment What do I get? I know what is expected
189. Understand these differences AND build a culture So with so many different styles, how do you build a team? How you communicate differently with different groups What to do for fun. How do you bridge difference Share one success you have had