1. Repaircraft PLC Receptionist/Administrator
April 2014- Present
• Providing assistance to managing director and sales managers.
• Input data with a high attention to detail.
• Answer incoming phone calls ensuring only genuine phone calls get through to the correct people.
• Greet and meet all guests ensuring they are correctly signed in.
• Enter all new customer and supplier’s details on the system.
• Process customer requests for quotes and orders.
• Guarantee customer orders controversies are solved before supplier orders are sent.
• Proof read all colleagues requests for quotations before they are sent to our suppliers.
• Train new members of staff.
• Arranging management congestion charges before travel.
• Chase suppliers for quotes.
• Chase customers for payment.
• Ordering stationary.
• Prioritising of workload.
• Organise and process filing system.
• Personal delivery of important documents to guarantee signing.
• Organise and manage customers quote file ensuring customer’s requirements are up to date.
• Create large spreadsheets for Managing Director and Sales Managers.
• Distribute printed emails to the correct personal within the office.
Vicky’s Superb Spray Tan
May- Present
• Set up and run my own mobile spray tanning business which now has regular customers.
• Regular marketing through social media, leaflets, business cards and word and mouth.
• Manage tanning supplies for spray tans and retail products.
• Ensure personal image and equipment stays clean and tidy.
The White Hart, Waitress
October 2014- September 2015
• Part time waitress alongside a busy team serving customers, taking bookings and providing a friendly efficient
service ensuring customers were satisfied at all times.
Team Holder Assistant to stable owner
March 2010 – April 2014
• Joint management running the yard, providing sole yard and staff cover.
• Working the horses to a high level and enabling the owner’s children/jockeys to ride these ponies safely and
to show standard;
• Qualifying horses and their child riders for prodigious National equestrian shows.
• Organising/managing and supervising activities during shows including the preparation of ponies and riders
for the show ring.
Victoria Fisher
I am a hardworking, enthusiastic trustworthy employee with a high work ethic who always uses my initiative.
In all my roles I have been given more responsibilities than initially employed for. I have excellent
interpersonal skills and love learning new skills. I am a good team player with the ability to multi-task,
although I am equally comfortable working alone. I work well under pressure achieving high standards.
Strong user of Word, Excel, Outlook, Lakeview.
Victoria Fisher
Frogrove Farm
Aldershot Rd
Guildford
Surrey
GU3 2BE
Mobile: 07557 303856
Date of Birth: 15th
March 1992
vafisher1503@hotmail.co.uk
2. • Producing tickets for sponsors for shows.
• Conversing with owners on a daily basis ensuring they were content with the work being carried out.
Competition Yard
September 2009 – March 2010
• Groom at event/livery yard.
• Actively managing the yard as part of the groom team.
• Responsible for the welfare, upkeep and exercising of different horse backgrounds, from Arabs to eventing.
• Developing close relationships with the liveries and ensuring the yard met the required standards.
Ashby Parva Garden Centre
2007- September 2009
• Started working in the tea room as a new project for the business went on to manage it.
• Day to day management of the garden centre tea room and also serve on the main till when colleagues
needed help.
• When new colleagues joined the business in the tea room department I was put in charge to train them.
Fir Tree Stud Groom Placement
Summer 2009
• Groom at show jumping yard
• Cared for different levels of horses ranging from foals, stallions to the top competition horses. Being left in soul
charge on occasions (which was not was expected of me when I started this role).
• I was privileged to be asked to attend the Royal Norfolk show where I had to help with the warm up the horses
for jumping and the turn out of the horses to the top quality.
• When not attending the shows I was responsible for the running of the yard.
Cynthia Evans Catering 2006- 2007
• Youngest person employed by the company.
• Waitressing for many large events such as weddings, lady evenings and large birthday parties.
• Also on occasions worked inside their tea rooms on the busier nights when extra staff was needed.
Education
• 2004-2007 Lutterworth High School
• 2007-2009 Lutterworth Grammar School
• 2008-2010 Moreton Morrel Agricultural College
• 2012-2013 Isis Beauty Academy
Qualifications
GCSE’S PASSES
-English B -Physical Education B
-English Literature B -Food Tech A
-Maths B -ICT B
-Science B -French D
-Science- Additional C
• Certificate in NDHM TRIPLE GRADE MERIT
• Certificate in Health and Safety for those working in the equine industry
• Certificate in BHEST Level 3 in Equine Transport
• NVQ3 in Ride and Road Safety test and completed my flat and jump levels
• National Diploma Business Management.
• National Diploma Business Planning with Distinction.
• I was honored to be chosen to represent the college at dressage in which I then went on to achieve a
first place rosette
Victoria Fisher
3. Word Excel Lakeview Outlook Gatekeeper Business Management Business Planning Meet and Greet
Victoria Fisher