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© 2023 Sitecore Corporation A/S.
Crafting lightning-
fast composable
digital experiences
Ensuring optimal user experience with
the composable Marchitecture.
5 October 2023
© 2023 Sitecore Corporation A/S.
Sitecore composable products
XM Cloud
Send
Search
Personalize OrderCloud
Content Hub
Operations
Discover
Content Hub
DAM
Content Hub
One
Connect
CDP
© 2023 Sitecore Corporation A/S.
• Sitecore MVP 2015 – 2023: Technology, Commerce,
Ambassador
• 15 years of Sitecore delivery
• 9 years of managing Sitecore practices
• MarTech enthusiast — Content, XM Cloud, Azure, AI
Vasiliy Fomichev
VP, Digital Solutions, Altudo
vasiliy.fomichev@altudo.co
@vasiliyfomichev
www.altudo.co
www.cmsbestpractices.com
Today’s speaker
© 2023 Sitecore Corporation A/S.
Altudo - one of the most awarded Sitecore partners
4
500+
Sitecore Projects Delivered
Sitecore Expertise
45+
Fortune 500 Clients
Trusted By Top Brands
10+
Awards Worldwide
Recognized By The Experts
10+
Certified developers
Sitecore OrderCloud
250+
Sitecore SMEs
Extensive Experience
Most
innovative
partner
Global
Sitecore
expertise
8X
SPECIALIZED PARTNER
© 2023 Sitecore Corporation A/S.
Meet, Chris, the Marketing Operations Manager at designer
brand company Riode –
• leads a digital transformation
• no experience with the new Sitecore tools
• knows performance is important
• wants to know enough to ensure the team is on the right
track
© 2023 Sitecore Corporation A/S.
Google
53% of mobile site visitors leave a page that takes longer than
three seconds to load.
© 2023 Sitecore Corporation A/S.
Akamai
A one-second delay in page load time can result in a 7%
reduction in conversions.
© 2023 Sitecore Corporation A/S.
Deloitte
A one-second improvement in page load time can lead to a 9%
increase in conversion rates for e-commerce websites.
© 2023 Sitecore Corporation A/S.
Amazon
For every 100 milliseconds of improvement in page load time,
their sales increased by 1%.
© 2023 Sitecore Corporation A/S.
Unbounce
Mobile users are particularly sensitive to page load speed. 70%
of consumers say that page speed impacts their willingness to
buy from an online retailer.
© 2023 Sitecore Corporation A/S.
Akamai
79% of online shoppers who encounter a slow website are less
likely to buy from the same site again.
© 2023 Sitecore Corporation A/S.
Google
46% of users say they wouldn't revisit a poorly performing site.
© 2023 Sitecore Corporation A/S.
Google puts page performance as the primary UX metric
• Largest Contentful Paint (LCP):
measures loading performance of the largest
content piece on the web page.
• First Input Delay (FID): the time it takes a page
to react to user actions.
• Cumulative Layout Shift (CLS): measures visual
stability of a web page.
Reference: https://web.dev/vitals/
© 2023 Sitecore Corporation A/S.
Rapid value realization path to modernization
Stage 1
Connected analytics
& personalization
Stage 2
Connected AI
search
Stage 3
CMS and
solution
modernization
• Connected customer activity
• Consistent personalization and
experimentation
• Holistic analytics reporting
• Cross platform AI-driven search
• AI content recommendations
• Connected content
personalization
• Headless OneWeb rollout with a
flexible component library
• Move to headless with Jamstack
• Serverless modernization
Value
Legacy platform XMC
© 2023 Sitecore Corporation A/S.
Selecting the right products is critical to ensure speed
Website Search Experimentation &
Personalization
Analytics & Data Forms
Personalize
Sitecore Search
Sitecore CDP
© 2023 Sitecore Corporation A/S.
Web experiences can result in a flicker & page load delay
Personalize
Send me the code file so I know how to talk to you
Wow, that took a while, do I have any web experiences on this page?
Yes, here is the code and content for you to use to show them.
Here is the [heavy] instruction file (over 1MB).
Browser
© 2023 Sitecore Corporation A/S.
Move towards full stack experiences in Personalize
Any personalization for this component?
Yes, update the phone number, here is the new one.
Personalize
Browser
© 2023 Sitecore Corporation A/S.
CONTACT
CENTER
DMP
PERSONALIZE
PERSONALISATION / DECISIONING
DATA
SCIENCE
SCV
CRM
Content Platform
WEBSITE
AD SERVER
CAMPAIGN
MANAGEMENT
(email, push, sms)
MOBILE APP
Commerce Platform
System integrations can get pretty messy and slow
© 2023 Sitecore Corporation A/S.
PERSONALIZE
PERSONALISATION /
OPTIMISATION
CONTACT
CENTER
DMP
CDP
PERSONALISATION /
OPTIMISATION
DATA
SCIENCE
MOBILE APP
CRM
Content Platform
WEBSITE
AD SERVER
CAMPAIGN MANAGEMENT
(email, push, sms)
MOBILE APP
Commerce Platform
Add a CDP when connecting to 3+ systems
DATA
/ CSV 3RD PARTY
© 2023 Sitecore Corporation A/S.
Keep your CDP close to the decision engine
Channels
Digital behavior
Realtime
Sitecore Personalize
Realtime CDP engine
• Streaming data ingestion
• Unified profiles
• Realtime audiences
Decision engine
• Business logic
• Offers
• Data lookups
• AI activation
Experiment
& optimize
• Client-side
• Server-side
• A/B test
• Multi-arm-bandit
• Goal based reporting
Personalize
& engage
• Client-side
• Server-side
• Triggered
• Interactive
• Goal based reporting
AI model
Other systems
Realtime
Paid
channels
Owned
channels
Earned
channels
Interactive
Interactive
Triggered
© 2023 Sitecore Corporation A/S.
Keep your CDP close to the decision engine
Channels
Digital behavior
Realtime
Sitecore Personalize
Sitecore CDP
• Streaming data ingestion
• Unified profiles
• Realtime audiences
• + additional capabilities
Decision engine
• Business logic
• Offers
• Data lookups
• AI activation
Experiment
& optimize
• Client-side
• Server-side
• A/B test
• Multi-arm-bandit
• Goal based reporting
Personalize
& engage
• Client-side
• Server-side
• Triggered
• Interactive
• Goal based reporting
AI model
Other systems
Realtime
Paid
channels
Owned
channels
Earned
channels
Interactive
Interactive
Triggered
Sitecore CDP is native to Personalize, being part of
the original product, formerly called Boxever.
Composable APIs
Global Delivery
Aligning with technologists on the right tools is critical.
1. CDN is no longer needed
2. Vercel is a performance-focused edge delivery platform
3. Sitecore XM Cloud works natively with Vercel and SSG
technology
4. Content Hub provides an asset CDN
Search
Selectthe right
tools forcontent
delivery
Personalize
Sitecore CDP
CDN
XM Cloud DAM
© 2023 Sitecore Corporation A/S.
Vercel gets websites close to users no matter where they are
CM
CD
(East)
CD
(West)
CD
(EU)
18 data centers around the world
© 2023 Sitecore Corporation A/S.
Performance is in Vercel’s DNA
Blazing fast performance guaranteed with the Jamstack
architecture with Sitecore JSS and SSG deployed on the
edge with MACH-based service mesh.
10x faster page load,
98x faster
personalization with
JAMStack
3x-6x faster
time-to-market with
Sitecore SXA + JSS
XM Cloud
© 2023 Sitecore Corporation A/S.
• Use next generation image formatting to automatically
transform images to next gen format
• Use edge caching to prevent unnecessary load on the
backend
Vercel is more than a simple CDN
UseVercelfor
contentandimage
caching
© 2023 Sitecore Corporation A/S.
Create custom renditions tailored for each channel
1. Reduce image dimensions
2. Align on the quality reduction for images without
sacrificing the visual
3. Automatically crop images (use Smart crop, or integrate
with an external AI image service)
ContentHub’s
renditionsvastly
improve pagespeed
© 2023 Sitecore Corporation A/S.
Composable performance blueprint for Sitecore
Sitecore Personalize
+ Sitecore CDP
Vercel Content Hub DAM
Start with web experiences
and move to full-stack for the
implementation.
Add a CDP when looking at
more than 3 data sources for
decisioning.
Sitecore CDP natively delivers
faster decisions based on data.
Forms + Low / No Code
Replace embedded forms
with headless forms.
Use no-code tools to connect
the rest of the stack.
Create channel-specific
image renditions.
Use Vercel as an image CDN
Remove traditional CDNs
© 2023 Sitecore Corporation A/S.
Challenge technology innovation - Google Core
Vitals can be easily met with the current
technologies.
Thank you
FOR DISCUSSION PURPOSES ONLY.
Sitecore Confidential and Proprietary. ©2022 Sitecore Corporation A/S. Sitecore® and
Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other
brand names are the property of their respective owners.
© 2023 Sitecore Corporation A/S.
• Sitecore MVP 2015 – 2023: Technology, Commerce,
Ambassador
• 15 years of Sitecore delivery
• 9 years of managing Sitecore practices
• MarTech enthusiast — Content, XM Cloud, Azure, AI
Vasiliy Fomichev
VP, Digital Solutions, Altudo
vasiliy.fomichev@altudo.co
@vasiliyfomichev
www.altudo.co
www.cmsbestpractices.com
Today’s speaker

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SUGCON NA 2023 - Crafting Lightning Fast Composable Experiences.pptx

  • 1. © 2023 Sitecore Corporation A/S. Crafting lightning- fast composable digital experiences Ensuring optimal user experience with the composable Marchitecture. 5 October 2023
  • 2. © 2023 Sitecore Corporation A/S. Sitecore composable products XM Cloud Send Search Personalize OrderCloud Content Hub Operations Discover Content Hub DAM Content Hub One Connect CDP
  • 3. © 2023 Sitecore Corporation A/S. • Sitecore MVP 2015 – 2023: Technology, Commerce, Ambassador • 15 years of Sitecore delivery • 9 years of managing Sitecore practices • MarTech enthusiast — Content, XM Cloud, Azure, AI Vasiliy Fomichev VP, Digital Solutions, Altudo vasiliy.fomichev@altudo.co @vasiliyfomichev www.altudo.co www.cmsbestpractices.com Today’s speaker
  • 4. © 2023 Sitecore Corporation A/S. Altudo - one of the most awarded Sitecore partners 4 500+ Sitecore Projects Delivered Sitecore Expertise 45+ Fortune 500 Clients Trusted By Top Brands 10+ Awards Worldwide Recognized By The Experts 10+ Certified developers Sitecore OrderCloud 250+ Sitecore SMEs Extensive Experience Most innovative partner Global Sitecore expertise 8X SPECIALIZED PARTNER
  • 5. © 2023 Sitecore Corporation A/S. Meet, Chris, the Marketing Operations Manager at designer brand company Riode – • leads a digital transformation • no experience with the new Sitecore tools • knows performance is important • wants to know enough to ensure the team is on the right track
  • 6. © 2023 Sitecore Corporation A/S. Google 53% of mobile site visitors leave a page that takes longer than three seconds to load.
  • 7. © 2023 Sitecore Corporation A/S. Akamai A one-second delay in page load time can result in a 7% reduction in conversions.
  • 8. © 2023 Sitecore Corporation A/S. Deloitte A one-second improvement in page load time can lead to a 9% increase in conversion rates for e-commerce websites.
  • 9. © 2023 Sitecore Corporation A/S. Amazon For every 100 milliseconds of improvement in page load time, their sales increased by 1%.
  • 10. © 2023 Sitecore Corporation A/S. Unbounce Mobile users are particularly sensitive to page load speed. 70% of consumers say that page speed impacts their willingness to buy from an online retailer.
  • 11. © 2023 Sitecore Corporation A/S. Akamai 79% of online shoppers who encounter a slow website are less likely to buy from the same site again.
  • 12. © 2023 Sitecore Corporation A/S. Google 46% of users say they wouldn't revisit a poorly performing site.
  • 13. © 2023 Sitecore Corporation A/S. Google puts page performance as the primary UX metric • Largest Contentful Paint (LCP): measures loading performance of the largest content piece on the web page. • First Input Delay (FID): the time it takes a page to react to user actions. • Cumulative Layout Shift (CLS): measures visual stability of a web page. Reference: https://web.dev/vitals/
  • 14. © 2023 Sitecore Corporation A/S. Rapid value realization path to modernization Stage 1 Connected analytics & personalization Stage 2 Connected AI search Stage 3 CMS and solution modernization • Connected customer activity • Consistent personalization and experimentation • Holistic analytics reporting • Cross platform AI-driven search • AI content recommendations • Connected content personalization • Headless OneWeb rollout with a flexible component library • Move to headless with Jamstack • Serverless modernization Value Legacy platform XMC
  • 15. © 2023 Sitecore Corporation A/S. Selecting the right products is critical to ensure speed Website Search Experimentation & Personalization Analytics & Data Forms Personalize Sitecore Search Sitecore CDP
  • 16. © 2023 Sitecore Corporation A/S. Web experiences can result in a flicker & page load delay Personalize Send me the code file so I know how to talk to you Wow, that took a while, do I have any web experiences on this page? Yes, here is the code and content for you to use to show them. Here is the [heavy] instruction file (over 1MB). Browser
  • 17. © 2023 Sitecore Corporation A/S. Move towards full stack experiences in Personalize Any personalization for this component? Yes, update the phone number, here is the new one. Personalize Browser
  • 18. © 2023 Sitecore Corporation A/S. CONTACT CENTER DMP PERSONALIZE PERSONALISATION / DECISIONING DATA SCIENCE SCV CRM Content Platform WEBSITE AD SERVER CAMPAIGN MANAGEMENT (email, push, sms) MOBILE APP Commerce Platform System integrations can get pretty messy and slow
  • 19. © 2023 Sitecore Corporation A/S. PERSONALIZE PERSONALISATION / OPTIMISATION CONTACT CENTER DMP CDP PERSONALISATION / OPTIMISATION DATA SCIENCE MOBILE APP CRM Content Platform WEBSITE AD SERVER CAMPAIGN MANAGEMENT (email, push, sms) MOBILE APP Commerce Platform Add a CDP when connecting to 3+ systems DATA / CSV 3RD PARTY
  • 20. © 2023 Sitecore Corporation A/S. Keep your CDP close to the decision engine Channels Digital behavior Realtime Sitecore Personalize Realtime CDP engine • Streaming data ingestion • Unified profiles • Realtime audiences Decision engine • Business logic • Offers • Data lookups • AI activation Experiment & optimize • Client-side • Server-side • A/B test • Multi-arm-bandit • Goal based reporting Personalize & engage • Client-side • Server-side • Triggered • Interactive • Goal based reporting AI model Other systems Realtime Paid channels Owned channels Earned channels Interactive Interactive Triggered
  • 21. © 2023 Sitecore Corporation A/S. Keep your CDP close to the decision engine Channels Digital behavior Realtime Sitecore Personalize Sitecore CDP • Streaming data ingestion • Unified profiles • Realtime audiences • + additional capabilities Decision engine • Business logic • Offers • Data lookups • AI activation Experiment & optimize • Client-side • Server-side • A/B test • Multi-arm-bandit • Goal based reporting Personalize & engage • Client-side • Server-side • Triggered • Interactive • Goal based reporting AI model Other systems Realtime Paid channels Owned channels Earned channels Interactive Interactive Triggered Sitecore CDP is native to Personalize, being part of the original product, formerly called Boxever.
  • 22. Composable APIs Global Delivery Aligning with technologists on the right tools is critical. 1. CDN is no longer needed 2. Vercel is a performance-focused edge delivery platform 3. Sitecore XM Cloud works natively with Vercel and SSG technology 4. Content Hub provides an asset CDN Search Selectthe right tools forcontent delivery Personalize Sitecore CDP CDN XM Cloud DAM
  • 23. © 2023 Sitecore Corporation A/S. Vercel gets websites close to users no matter where they are CM CD (East) CD (West) CD (EU) 18 data centers around the world
  • 24. © 2023 Sitecore Corporation A/S. Performance is in Vercel’s DNA Blazing fast performance guaranteed with the Jamstack architecture with Sitecore JSS and SSG deployed on the edge with MACH-based service mesh. 10x faster page load, 98x faster personalization with JAMStack 3x-6x faster time-to-market with Sitecore SXA + JSS XM Cloud
  • 25. © 2023 Sitecore Corporation A/S. • Use next generation image formatting to automatically transform images to next gen format • Use edge caching to prevent unnecessary load on the backend Vercel is more than a simple CDN UseVercelfor contentandimage caching
  • 26. © 2023 Sitecore Corporation A/S. Create custom renditions tailored for each channel 1. Reduce image dimensions 2. Align on the quality reduction for images without sacrificing the visual 3. Automatically crop images (use Smart crop, or integrate with an external AI image service) ContentHub’s renditionsvastly improve pagespeed
  • 27. © 2023 Sitecore Corporation A/S. Composable performance blueprint for Sitecore Sitecore Personalize + Sitecore CDP Vercel Content Hub DAM Start with web experiences and move to full-stack for the implementation. Add a CDP when looking at more than 3 data sources for decisioning. Sitecore CDP natively delivers faster decisions based on data. Forms + Low / No Code Replace embedded forms with headless forms. Use no-code tools to connect the rest of the stack. Create channel-specific image renditions. Use Vercel as an image CDN Remove traditional CDNs
  • 28. © 2023 Sitecore Corporation A/S. Challenge technology innovation - Google Core Vitals can be easily met with the current technologies.
  • 29. Thank you FOR DISCUSSION PURPOSES ONLY. Sitecore Confidential and Proprietary. ©2022 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand names are the property of their respective owners.
  • 30. © 2023 Sitecore Corporation A/S. • Sitecore MVP 2015 – 2023: Technology, Commerce, Ambassador • 15 years of Sitecore delivery • 9 years of managing Sitecore practices • MarTech enthusiast — Content, XM Cloud, Azure, AI Vasiliy Fomichev VP, Digital Solutions, Altudo vasiliy.fomichev@altudo.co @vasiliyfomichev www.altudo.co www.cmsbestpractices.com Today’s speaker

Editor's Notes

  1. Sitecore Composable Products are a set of modular and API-driven products that enable organizations to create, manage, and deliver personalized digital experiences across all channels and touchpoints. These products are divided into 3 buckets: Content Cloud Engagement Cloud Commerce Cloud Sitecore Content Cloud has: XM Cloud ………. Which helps in Create, manage, and deliver relevant content everywhere, lighting-fast, with a cloud-native, is enterprise-ready SaaS CMS. Content Hub Dam ………. Centralize all your digital assets and deliver them to any customer touchpoint with an automated digital asset management (DAM) solution. Content Hub Operations……. To collaborate effortlessly on content strategy, creation, and analytics with an intelligent content operations solution. Sitecore Search ………….. To Deliver more accurate and relevant results with AI-driven intelligent search for websites and digital properties. Content Hub One ………. Author and serve content for any digital channel with a headless CMS designed for agility. Sitecore Engagement Cloud has: Sitecore CDP …. To Connect and activate customer data across your ecosystem to drive relevance with an intelligent customer data platform. Personalize ……….. To Optimize every experience across every channel with our pioneering experimentation and personalization platform. Sitecore Send ……….. Create unique customer journeys with hyper-targeted email marketing campaigns and AI-driven automation. Sitecore Connect …………. To have a clean and refined way for integrating Sitecore solutions with thousands of systems and software platforms Sitecore Commerce Cloud has: Sitecore OrderCloud………. Which is a next-gen headless commerce platform that unifies and scales your commerce strategy across distinct buyers and channels Sitecore Discover……….. To Personalizes product search results, merchandising, and recommendations in real-time with AI-powered product discovery.
  2. Innovation, acceleration, disruption
  3. Each of the Core Web Vitals represents a distinct facet of the user experience, is measurable in the field, and reflects the real-world experience of a critical user-centric outcome. The metrics that make up Core Web Vitals will evolve over time. The current set for 2020 focuses on three aspects of the user experience—loading, interactivity, and visual stability—and includes the following metrics (and their respective thresholds): For each of the above metrics, to ensure you're hitting the recommended target for most of your users, a good threshold to measure is the 75th percentile of page loads, segmented across mobile and desktop devices.
  4. Questions Kevin, from your experience, what are the things client should prioritize to maximize product value? Composable’s biggest strength Experimentation Sitecore 360
  5. Replace the prev slide with this for less technical audience