This document provides technical specifications and guiding principles for product development of PRESTO, a digital enterprise platform. It includes information on PRESTO's specifications, frequently asked questions, how the product is fed data, how change requests are managed, and how customizations are developed. Product customizations follow a workflow that includes identifying requirements, designing, building, testing, and releasing changes, with roles and responsibilities defined in a RACI matrix.

1. Technical specifications & product
development guiding principles
2020
1

2. Table of contents
1. The TOPP TI / Cerulean partnership
2. PRESTO technical specifications
3. Frequently asked questions
4. What data is required to feed PRESTO
5. How change requests are identified
6. How product customisations are managed

3. The TOPP TI / Cerulean partnership

4. Active employees
key clients
Countries represented
TOPP TI and Cerulean Infotech have been in
partnership since 2016 building PRESTO
Founded 2015, London UK Founded 2005, Bangalore India
10 85
US | UK | Iceland | Spain |Canada |
Australia | Austria | Belgium | Greece
| Middle East | Asia 4
UAE | Germany | Switzerland | Italy |
Belgium

5. Offering software as a service to its clients, TTI provides support to cascade a
vigorous continuous improvement culture to all levels of the organisation
through its web-based products which are designed to offer reduced time
spent on administration activities while maximising time dedicated to strategic
problem solving, employee engagement, quality control and the
implementation of the business opportunities aimed at improving the
company.
TTI is dedicated to improving the work environment through collaboration and
believes that building trust and cultivating the full potential of every individual
is key to success in highly competitive markets. By way of a structured and
scientific method in identifying and analyzing continuous improvement
opportunities, TTI brings its clients to their next level in digital transformation
maturity with its non-confrontational platform and support services to
implement a culture of operational excellence and innovation.
TOPP Tactical Intelligence Ltd (TTI) is a software producer devoted to offering
a wide set of innovation inducing, cost saving, risk reduction, and talent
enrichment services to organisations via the implementation of customised
cloud-based software solutions.
TTI is a self funded UK limited company with clients in multiple geographies. TTI
has more than 20 shareholders, 30 reselling partners and 10 employees.
About TOPP TI
About TOPP
TI
Area of
expertise
Our mission
5

6. Based out of Bangalore, India and using an offshore delivery
model, Cerulean Infotech creates insightful, cost effective
solutions that have been bought by Fortune 50 Companies,
start-ups and Small and Medium Enterprises.
Cerulean Infotech is an ISO 9001:2015 company and was co-
founded by a team of professionals with more than 40 years
of combined work experience with Citibank, Merrill Lynch,
Hewlett Packard and Timex.
• 24-hour support
• Founded 2005
• 85 employees
Credentials / certified partnerships
• Microsoft
• Sun Microsystems
• ISO 9001:2015
6
About

7. PRESTO technical specifications

8. Introducing PRESTO Digital Enterprise
Your 1-stop-shop for digital continuous improvement and performance governance
Security investments made
2017 penetration test a
2018 penetration test a
2019 security enhancement exercise a
Specifications of product:
PHP 5.6.34, MySQL
5.7.21, web server Nginx
1.102
Development support model: TOPP
TI partners with Bangalore-based
Cerulean Infotec
(http://www.ceruleaninfotech.com/),
an 85+ person IT solution provider
since 2009. Using an oversite model,
with client side programming, design,
and product quality assurance
performed by the TOPP TI team
(Europe) with the functional
programmers, system administration
and security managed at Cerulean.
Hosting details: PRESTO is available
both as a SaaS package or via an on
premise installation. It held in an AWS
server. This version is used
predominately for facilitating client
test pilots and proof-of-concept
exercises. Upon completion of
testing, PRESTO’s final version is
installed on premise at the client site
for long-term usage
8

9. API feeds API feeds
API feedsAPI feeds
upload /extract
single sign on
How is PRESTO data fed ?
A
P
I
9
Manual input

10. FAQs
Topic Details
Process flow capabilities PRESTO is not a process flow mapping tool
PRESTO IS a touchpoint mapping tool allowing for process inputs and outputs to be
precisely mapped to suppliers and customers
PRESTO IS a process step / checklist manager allowing all process steps to be catalogued
in checklist format including inputs and outputs
PRESTO IS a value chain catalogue tool allowing for value chain touchpoints to be
captured in block format
Mass data upload Mass data upload is typically only done at the initial stage when setting up as the tool will
thereon be used for transactional purposes. A mass upload can be done on a one-time
basis as a custom request
Integration - Point-to-point, real-time
integration
For SaaS customers, Integration is not a built-in option however if integration is desired
with 3rd party hosted applications, integration can be done as a customisation
Single sign on For the SaaS customers, single sign on integration with 3rd party hosted applications can
be built as a customisation development if required
ODBC connectivity The database structure is part of TOPP TI’s Intellectual Property to which access rights are
not provided. We can allow for data present in PRESTO’s front end reporting to be
exportable in multiple formats if required on a case-by-case customisation basis
Embedding 3rd party webpages / reporting
in PRESTO
As this is not common with SaaS applications, this can be built as a customisation
developed specifically by request
Access control PRESTO offers robust role-based permission accessibility available in 4 categories:
employees, users, admins, super admin
Security The application conforms to industry standards on security.
MOM (Message-oriented middleware) This is not currently available, however, API-based access can be built as a customisation
if required

11. What data is required to feed PRESTO

12. Process optimisation, CI, &
organic innovation
Strategy deployment
Talent & skills
management
4. Quality control / Audit
17. Skill endorsements
3. Change management
19. KPIs16. Productivity & TPM skills
18. Strategy deployment (Hoshin
Kanri)
15. Process competency management
COO & CIO Bundle CHRO Bundle CEO Bundle
1. Organisational chart management & process catalogue
2. Staff, roles & responsibilities catalogue
PRESTO’s top-down governance
PRESTO solves 19 common business challenges which can be grouped into 3 categories (bundles)

13. How PRESTO is fed
informational usage heatmap (p. 1 of 2)
Core information
required
Automated
feed
opportunity
Organisational
chart &
process
catalogue
Staff, roles &
responsibilities
catalogue
Change
Management
KPIs & Hoshin
Kanri Strategy
Deployment
Operational
Readiness
Audit & quality
control
Documentatio
n management
Risk
Organisational Chart ERP, SAP
Employee information
ERP, SAP,
Peoplesoft
KPIs ERP
Taxonomy of business processes
Sharepoint,
ERP
Touchpoints and interactions
Support tools (e.g. machines,
hardware)
ERP
risk & control assessments
Corporate risk strategy
IT software applications
ERP, SAP,
Sharepoint
Personal process competencies
Technical & soft skills
Roles, responsibilities, job
descriptions
SAP
Support documentation
What would you like to use PRESTO for?
Absolutely
necessary
Big value add Nice to have

14. How PRESTO is fed
informational usage heatmap (page 2 of 2)
Core information
required
Automated
feed
opportunity
Idea
management
Issue
management
Wastes
Process
competencies
Skills & Talent
differentiators
IT applications
Job profiling &
Org chart
Supply and
demand
analytics
Organisational Chart ERP, SAP
Employee information
ERP, SAP,
Peoplesoft
KPIs ERP
Taxonomy of business processes
Sharepoint,
ERP
Touchpoints and interactions
Support tools (e.g. machines,
hardware)
ERP
risk & control assessments
Corporate risk strategy
IT software applications
ERP, SAP,
Sharepoint
Personal process competencies
Technical & soft skills
Roles, responsibilities, job
descriptions
SAP
Support documentation
What would you like to use PRESTO for?
Absolutely
necessary
Big value add Nice to have

15. How will my change requests be
received and classified by the product
team?

16. Change request decision tree
Fix
Priority IMMEDIATELY High
Your
request
Best effort To be agreed with Project Sponsor
B1 B2 B3 E1 E2C1 C2

17. How will we work together to make
product customisations?
(Product customisation workflow and
RACI matrix)

18. Product customisation workflow
Customisation
request
Estimate effort Assign priority
Complete
design
Refuse
YES
1 Identify opportunity 2 Design build 3 Build 4 Test & close
Is this a
good
idea?
List core
requirements
NO
Assign
ownership
Will this
be fixed in
the next
60 days ?
Place
on hold (status)
NO
YES
Functional
build
Release
in prod
YESNO
Test
5 Release in production
Create mock-
ups & VOC
specs
Accept?

19. Requirement
identification
Design build Functional
build
Test
❑ Enter description
❑ Determine validity
❑ Save support
information (e.g.
screen shots / mock-
ups)
❑ Identify impacted
initiatives
❑ Assign priority
❑ List core activities
(tasks) in phase 2/3
❑ Assign ownership
❑ Determine necessity
(will this be fixed in
the next 60 days?)
1 2 3 4
❑ Test
❑ Reject (add notes
and re-open phase
3)
❑ Accept
Release in
production
5
❑ Inform user group
❑ Release in
production
❑ Collect feedback
❑ Update job aids
and user guides
❑ Archive
❑ Builds screens
❑ Build reports
❑ Ensure all
design
requirements
are satisfied
(e.g. print
preview,
responsive etc)
❑ Activate screens
❑ Activate reports
❑ Integrate all
reports into
PRESTO
Product customisation workflow
A
C
I
Rresponsible
accountable
informed
consulted
client
client client
client client