System Integration is crucial for nowadays business management in evolving markets. Large companies with production chains need to make workflow as simple and as intuitive as possible. Every question has to have an easy answer.

1. Seminar
The 5 W’s
of System
Integration
Who-What-When-Where-Why
14 May 2018

2. SYSTEM
INTEGRATION
FOCUS
In todays Disparate
Architectures of Enterprise
Business Software where
different "pieces" need to work
together, System Integration is
Crucial.

3. WHO IS THAT GUY?
Claudio
Montanari
President and CoFounder of
Know-How Srl.
Over 20 years of experience in
System Integration.
Before being one of the
founders of Know-How he
worked as a Technology
Consultant at Accenture and
Baan Business Systems.
Graduated in 1996 at the
"Università di Modena e Reggio"
in Computer Science Engineer.

4. WHY is System Integration needed
WHAT are the goals and Objectives of Sytem Integration
WHO deals with System Integration
WHEN does System Integration need to be ready
WHERE are the Data and Process Flow stored on Sytem Integration
Real Example of System Integration [#Infor ION]
Real Example of a System Integrator [#Know-How Srl]
Your Career as a System Integrator
Infor & Know-How Academy
AGENDA
THE 5
W’S
JOB
OPPORTUNITY
CASE
STUDY

5. THE 5 W’S
WHY
WHAT
WHO
WHEN
WHERE
is System
Integration needed
are the Golas and Objectives
of System Integration
are the Data and Process Flow
stored on System Integration
deals with System
Integration
does System Integration
need to be ready

6. THE 5 W’S
WHY
is System
Integration needed
WHAT
are the Golas and
Objectives of System
Integration
WHERE
are the Data and
Process Flow stored on
System Integration
WHO
deals with System
Integration
WHEN
does System Integration need to
be ready

7. THE 5 W’S
WHY
Spreading business functions across multiple
applications gives the flexibility to select the Most
Suitable Platform.
Enterprises are comprised of hundreds if not thousands of
applications standard and custom-built.
The integration patterns can help fill the wide gap between
the high-level vision of integration and the actual system
implementation.

8. THE 5 W’S
WHY
is System
Integration needed
WHERE
are the Data and
Process Flow stored on
System Integration
WHO
deals with System
Integration
WHEN
does System Integration need to
be ready
WHAT
are the Golas and
Objectives of System
Integration

9. THE 5 W’S
WHAT
System Integration has to deal with
multiple applications running on
various platforms in different locations.
Application integration needs to
provide efficient, reliable and secure
data exchange between multiple
enterprise applications.
It improves employee productivity and
ensuring seamless data connectivity
which enables you to better analyse
business processes.

10. THE 5 W’S
WHY
is System
Integration needed
WHERE
are the Data and
Process Flow stored on
System Integration
WHEN
does System Integration need to
be ready
WHAT
are the Golas and
Objectives of System
Integration
WHO
deals with System
Integration

11. THE 5 W’S
WHO
The System Integrator
is a technician who
possesses specific skills
for the design and
management of
computer networks.
The System Integrator
takes care of installing
and configuring new
software and hardware
components in order to
improve the network.
The System Integrator
Engineer is experienced in
translating requirements
into scopes and improving
the communication
between the client and the
development team.

12. THE 5 W’S
WHY
is System
Integration needed
WHERE
are the Data and
Process Flow stored on
System Integration
WHAT
are the Golas and
Objectives of System
Integration
WHO
deals with System
Integration
WHEN
does System Integration need to
be ready

13. THE 5 W’S
WHEN
In today’s day and age, when companies want to
stay ahead of the game, they need all their
systems to work synchronously.
The systems integrator market has evolved,
developing its specialist know-how to meet the
changing needs of IT departments and organizations
as they operate with tighter IT budgets.

14. THE 5 W’S
WHY
is System
Integration needed
WHAT
are the Golas and
Objectives of System
Integration
WHO
deals with System
Integration
WHEN
does System Integration need to
be ready
WHERE
are the Data and
Process Flow stored on
System Integration

15. THE 5 W’S
WHERE
In order to decide where the Data and Process
Flow will be stored, a Project Design is laid out
by the System Integrator Engineer in
collaboration with the IT managers.
The Project Design shows where the Data will
be stored and how process flow will work,
respecting the particular needs of the client.

16. THE 5 W’S
WHY
is System
Integration needed
WHAT
are the Golas and
Objectives of System
Integration
WHERE
are the Data and
Process Flow stored on
System Integration
WHO
deals with System
Integration
WHEN
does System Integration need to
be ready

17. CASE STUDY
Infor
Real example of system
integration with
Infor is an enterprise software provider
and strategic technology partner for more
than 90,000 organizations worldwide.
The software is purpose-built for specific
industries, providing complete suites that
are designed to support progress – for
individuals, businesses, and the world.

18. CASE STUDY
13%
16%
18%
19%
21%
Tier II
SAP
Tier II and Others
Microsoft Dynamics
Oracle
Infor
Competitors:
13%
Infor

19. CASE STUDY
Infor Customers and
innovation at the core
176
new products
in the last 12
months
6,431
new integrations
in the last 12
months
6,259
new features
in the last 12
months
10,000+
hours of training
content available
14,000+
people who took
Infor training in
the last 12
months
8,500
customers in
the Infor Cloud
1,870
Partners in
the eco-
system
16,335
Infor employees
20
offices added
across 15
countries in the
last 12 months
71m
users
subscribing to
the Infor Cloud

20. CASE STUDY
Infor
The Intelligent Open Network that powers business
process integration,monitors for exceptions and
automates activities for the workforce
Event-Driven
with
canonical
model
API
Gateway
with policy
mgmt.
Hybrid
deployment
and
execution
Citizen
modelers
and admin
Infor & 3rd
party
Connectors
Enterprise
Workflow
Activity
Monitoring
Infor OS
Infor ION

21. CASE STUDY
Infor ION
Sales
Order
100451224
Business Vault
Sales
Order
10045122
4
Sales
Order
1004512
24
Sales Dashboard
Road Warrior
Warehouse Management
Sales
Order
1004512
24
Sales
Order
1004512
24
Sales
Order
1004512
24
Sales
Order
1004512
24
ERP
EAM
SCM
CRM
InforSoHo
InforMing.leTM

22. CASE STUDY
Infor ION
Purchase Order EAM
EAM SALES ORDER
WS
ERP LN 10.5
CARRIER WS
WAREHOUSE
SynSales
Order
Shared
Folder
1 2 3Sales Order LN Delivery WMS

23. CASE STUDY
Know-How
Real example of a System
integrator
Know-How helps large companies
optimize their resources and improve
production for more than 20 years.
Our teams are composed of expert
consultants in the logistic, productive
and financial management of the
company.

24. CASE STUDY
Know-How
We collaborate as a System Integrator of
management applications with numerous
Italian companies and some of the most
important corporations.
Among the industrial sectors for which we have
developed ad hoc solutions, stands out the:
50+
Satisfied
clients
70
employees
2
offices
MANUFACTURING AUTOMOTIVE
EQUIPMENTS UTILITIES

25. ✔ Easy to quickly accomplish
goals
✔ Guaranteed delivery
✔ Simplifies distributed
asynchronous computing
and access to data sources
✔ Greater flexiblity
✔ Allows reuse of data accross
other applications
✔ Reusability of services in
other applications
✔ Easy tu update and maintain
✔ Greater reliability and fewer
software errors
✔ Location indipendent
✔ Scalable and available
✔ Platform indipendence
✔ Less customization required
✔ Consistency and good
practice in application
integration
✔ Boost operationsl efficiency
and agility by consolidationg
apps
✔ Wide selection of tools
✔ Easier operational support
due to transparency
EAI
Enterprise Application Integration
SOA
Service Oriented Architecture
ESB
Enterprise Service Bus
CASE STUDY
Architectures PROS

26. CASE STUDY
Architectures
✘ More complex architecture
✘ Steeper learning curves
✘ Performance bottlenecks
possible
✘ Difficulty accessing or
maintaining business logic
✘ Increased overall costs due
to higher response time and
machine load
✘ Complex service
management
✘ Significant upfront
investment
✘ Risk of projects
“bottlenecks” requires
siginificant planning
✘ Difficult to find developers
with extensive ESB skills
✘ Risk of regression
✘ Single point of failure
EAI
Enterprise Application Integration
SOA
Service Oriented Architecture
ESB
Enterprise Service Bus
CONS

27. Your
career as a
System
Integrator
JOB OPPORTUNITY

28. JOB OPPORTUNITY
System Integrator
Career
BORING FUN

29. JOB OPPORTUNITY
System Integrator
Career
System Integrator and ICT Specialist
play a major role among the professions
of the future.
The IT Consultant is an expert figure who
is able to make the best use of
Information Technology (ITC). He
represents the interface between the
market and the company as he manages
the ITC department according to the
client's objectives.

30. JOB OPPORTUNITY
System Integrator
Career
The ICT Consultant designs, implements,
administers the information system and
deals with software development,
through functional analysis,
programming and UAT.
He/She is able to follow and develop all
the company integration processes.

31. JOB OPPORTUNITY
System Integrator
Career
PROFESSIONAL DEVELOPMENT
The ICT Consultant is required to know the most
diverse ICT systems. The continuous updating
and work experience in various fields increase the
professional «baggage».
CAREER
The maturity of Project Management is a
distinctive element in its reference market that
enhances the products and the service offered

32. JOB OPPORTUNITY
System Integrator
Career
MOTIVATION AND PERSONAL
SATISFACTION
Being an ICT Consultant is rewarding
both professionally and personally:
an excellent ICT Consultant knows
how to immediately frame the client's
activities and perspectives in order to
anticipate their needs and apply
proper strategies to reach the
pre-established goals.

33. Infor &
Know-How
Academy
JOB OPPORTUNITY

34. JOB OPPORTUNITY
Infor &
Know-How
Academy
SCOPE OF THE
ACADEMY DURATION
2 weeks
Autumn 2018
LECTURES
daily interactive and
dynamic lectures
with professional
Technology
Consultants
Find new talents
that can be involved
in our working team
company

35. www.know-how.it

36. NO MATTER WHAT
BUSINESS YOU ARE IN,
YOUR WORLD WILL BE
FOCUSED ON
INTEGRATION.

37. THANK YOU!

38. Padova Office Reggio Emilia Office
Via Lisbona 10
35217 Padova
Italia
Via Paolo Borsellino 2
42124 Reggio Emilia
Italia
+39 049 8703778
info@know-how.it
www.know-how.it
www.linkedin.com/company/know-how/
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