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MACPA	

beach retreat recap	

Sage vision to strategy workshop	

July 2-5, 2014	

Clarion Conference Center	

Ocean City, MD
Tom Hood, CPA, CITP, CGMA!
Tom Hood, CPA, CITP, CGMA
CEO
MACPA www.macpa.org
and
Business Learning Institute (BLI)
www.blionline.org!
http://www.linkedin.com/in/tomhood/!
If there is a conversation about the future of
the profession, you're bound to hear Hood's
name mentioned as one of the people
leading the way.
– Accounting Today Magazine!
•  Named the Second Most Influential in
Accounting by Accounting Today Magazine
2013
•  Linked-In Top 150 Influencer
•  Top 25 Influencers in Learning & HR by HR
Examiner
•  Top 25 Thought Leaders in Public Accounting
by CPA Practice Adviser
•  Working on Learning Management with AICPA/
CPA2Biz, Cloud Curriculum, Performance
Management !
The Challenge
What is the #1 reason organizations fail?
Sage vision to strategy workshop	

This workshop is designed to guide participants through a strategic
planning process that creates a vision for their future firm or
career based on hindsight (history), foresight (future trends), and
insight. Participants come away with an action plan and next steps
to implement their plan.
What does the world Really want
from us, next?	

•  In other words, what opportunities
unfold if you put yourself in service to
and take your direction from the people
in the world you most want to succeed
and who most want you to succeed?	

•  What do the underlying trends suggest
could be possible future states?	

•  Where is there a small but growing
trend and where is there opportunity?
Working on their future
The top Trends	

Here are the key trends identified by the workshop group, which they used to check their individual thinking against, given them the
wisdom of the crowd.
The 'v' word	

Vision	

We pulled our values from our history	

And referred to Simon Sinek for our
Purpose or 'Why'	

We used Jim Collins
vision framework
from 'Built to Last' to
explain the two
components of a
vision. The core
ideology rarely
changes, while the
envisioned future
changes with the
environment.
Everyone left with a vision, strategy, and action plan	

And a big thank you to Sage for sponsoring this program!
State of the accounting profession	

Mark Koziel - AICPA VP	

Tom Hood - MACPA CEO
American Institute of CPAs® Private Companies Practice Section
2013PCPSCPAFirmTopIssues
FIRMS	
  WITH	
  6-­‐10	
  PROFESSIONALS	
  
FIRMS	
  WITH	
  11-­‐20	
  
PROFESSIONALS	
  
FIRMS	
  WITH	
  21+	
  PROFESSIONALS	
  
1 SUCCESSION	
  PLANNING	
   1 BRINGING	
  IN	
  NEW	
  CLIENTS	
   1 PARTNER	
  ACCOUNTABILITY	
  &	
  UNITY	
  
2 FINDING	
  QUALIFIED	
  STAFF	
  	
   2 FINDING	
  QUALIFIED	
  STAFF	
  	
   2 BRINGING	
  IN	
  NEW	
  CLIENTS	
  
3 BRINGING	
  IN	
  NEW	
  CLIENTS	
   3 SUCCESSION	
  PLANNING	
   3 RETAINING	
  QUALIFIED	
  STAFF	
  
4 RETAINING	
  QUALIFIED	
  STAFF	
   4 RETAINING	
  QUALIFIED	
  STAFF	
   4 SUCCESSION	
  PLANNING	
  
5 PARTNER	
  ACCOUNTABILITY	
  &	
  UNITY	
   5 RETENTION	
  OF	
  CURRENT	
  CLIENTS	
  	
   5 FINDING	
  QUALIFIED	
  STAFF	
  	
  
SOLE	
  PRACTITIONERS	
  
1 KEEPING	
  UP	
  WITH	
  CHANGES	
  AND	
  
COMPLEXITY	
  OF	
  TAX	
  LAWS	
  
2 BRINGING	
  IN	
  NEW	
  CLIENTS	
  
3 SEASONALITY/WORKLOAD	
  
COMPRESSION	
  
4 RETENTION	
  OF	
  CURRENT	
  CLIENTS	
  	
  
5
THE	
  EFFECT	
  ON	
  FIRMS	
  OF	
  NEW	
  FED	
  &	
  
STATE	
  REGULATION	
  AND	
  INCREASING	
  
COSTS	
  TO	
  COMPLY	
  
FIRMS	
  WITH	
  2-­‐5	
  PROFESSIONALS	
  
1 KEEPING	
  UP	
  WITH	
  CHANGES	
  AND	
  
COMPLEXITY	
  OF	
  TAX	
  LAWS	
  
2 SUCCESSION	
  PLANNING	
  
3 FINDING	
  QUALIFIED	
  STAFF	
  	
  
4 BRINGING	
  IN	
  NEW	
  CLIENTS	
  	
  
5 SEASONALITY/WORKLOAD	
  
COMPRESSION	
  
American Institute of CPAs® Private Companies Practice Section
SOLE	
  PRACTITIONERS	
  
2013	
   2011	
   2009	
   2007	
  
1 Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
RetenUon	
  of	
  current	
  clients	
   Tax	
  complexity	
  and	
  change	
  
2 Bringing	
  in	
  new	
  clients	
   RetenUon	
  of	
  current	
  clients	
  
Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
3 Seasonality/workload	
  
compression	
  
Bringing	
  in	
  new	
  clients	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
Keeping	
  up	
  with	
  standards	
  
4 RetenUon	
  of	
  current	
  clients	
  
Keeping	
  up	
  with	
  accounUng	
  
and	
  a[est	
  standards	
  
Keeping	
  up	
  with	
  standards	
   Keeping	
  up	
  with	
  technology	
  
5
The	
  effect	
  on	
  firms	
  
caused	
  by	
  new	
  federal	
  
and	
  state	
  regulaUons	
  
Seasonality/workload	
  
compression	
  
Work/life	
  balance	
  iniUaUves	
   Work/life	
  balance	
  iniUaUves	
  
14	

PCPS CPA Firm Top Issues
American Institute of CPAs® Private Companies Practice Section
FIRMS	
  WITH	
  2-­‐5	
  PROFESSIONALS	
  
2013	
   2011	
   2009	
   2007	
  
1 Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
Bringing	
  in	
  new	
  clients	
   RetenUon	
  of	
  current	
  clients	
   Finding	
  qualified	
  staff	
  
2 Succession	
  planning	
   RetenUon	
  of	
  current	
  clients	
  
Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
3 Finding	
  qualified	
  staff	
  
Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
Tax	
  complexity	
  and	
  changes	
  
4 Bringing	
  in	
  new	
  clients	
  
Seasonality/workload	
  
compression	
  
Keeping	
  up	
  with	
  standards	
   Keeping	
  up	
  with	
  standards	
  
5 Seasonality/workload	
  
compression	
  
Keeping	
  up	
  with	
  accounUng	
  
and	
  a[est	
  standards	
  
Work/life	
  balance	
  iniUaUves	
   Retaining	
  qualified	
  staff	
  
15	

PCPS CPA Firm Top Issues
American Institute of CPAs® Private Companies Practice Section
FIRMS	
  WITH	
  6-­‐10	
  PROFESSIONALS	
  
2013	
   2011	
   2009	
   2007	
  
1 Succession	
  planning	
   Bringing	
  in	
  new	
  clients	
   RetenUon	
  of	
  current	
  clients	
   Finding	
  qualified	
  staff	
  
2 Finding	
  qualified	
  staff	
   RetenUon	
  of	
  current	
  clients	
   Retaining	
  qualified	
  staff	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
3 Bringing	
  in	
  new	
  clients	
   Retaining	
  qualified	
  staff	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
Retaining	
  qualified	
  staff	
  
4 Retaining	
  qualified	
  staff	
  
Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
Keeping	
  up	
  with	
  changes	
  
and	
  complexity	
  of	
  tax	
  laws	
  
Keeping	
  up	
  with	
  standards	
  
5
Owner/partner	
  
accountability	
  
and	
  unity	
  
Fee	
  pressure/pricing	
  
of	
  services	
  
Bringing	
  in	
  new	
  clients	
   Succession	
  planning	
  
16	

PCPS CPA Firm Top Issues
American Institute of CPAs® Private Companies Practice Section
FIRMS	
  WITH	
  11-­‐20	
  PROFESSIONALS	
  
2013	
   2011	
   2009	
   2007	
  
1 Bringing	
  in	
  new	
  clients	
   Bringing	
  in	
  new	
  clients	
   RetenUon	
  of	
  current	
  clients	
   Finding	
  qualified	
  staff	
  
2 Finding	
  qualified	
  staff	
  
Owner/	
  partner	
  
accountability	
  and	
  unity	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
The	
  effect	
  on	
  firms	
  caused	
  
by	
  new	
  regulaUons	
  and	
  
standards	
  
3 Succession	
  planning	
   RetenUon	
  of	
  current	
  clients	
   Retaining	
  qualified	
  staff	
   Retaining	
  qualified	
  staff	
  
4 Retaining	
  qualified	
  staff	
   Succession	
  planning	
   Bringing	
  in	
  new	
  clients	
   Keeping	
  up	
  with	
  standards	
  
5 RetenUon	
  of	
  current	
  clients	
   Finding	
  qualified	
  staff	
   Keeping	
  up	
  with	
  standards	
   Succession	
  planning	
  
17	

PCPS CPA Firm Top Issues
American Institute of CPAs® Private Companies Practice Section
FIRMS	
  WITH	
  21+	
  PROFESSIONALS	
  
2013	
   2011	
   2009	
   2007	
  
1 Owner/partner	
  
accountability	
  and	
  unity	
  
Owner/partner	
  
accountability	
  and	
  unity	
  
RetenUon	
  of	
  current	
  clients	
   Finding	
  qualified	
  staff	
  
2 Bringing	
  in	
  new	
  clients	
   Bringing	
  in	
  new	
  clients	
  
Owner/partner	
  
accountability	
  and	
  unity	
  
Retaining	
  qualified	
  staff	
  
3 Retaining	
  qualified	
  staff	
   RetenUon	
  of	
  current	
  clients	
   Succession	
  planning	
   Developing	
  new	
  partners	
  
4 Succession	
  planning	
  
Fee	
  pressure/pricing	
  of	
  
services	
  
Bringing	
  in	
  new	
  clients	
   Work/life	
  balance	
  iniUaUves	
  	
  
5 Finding	
  qualified	
  staff	
   Succession	
  planning	
   Retaining	
  qualified	
  staff	
  
(1)	
  Management	
  of	
  
human	
  resources	
  
(2)	
  Seasonality/workload	
  
compression	
  
18	

PCPS CPA Firm Top Issues
American Institute of CPAs® Private Companies Practice Section
PCPS CPA Firm Top Issues
! Succession, succession, succession
! Client retention and client acquisition remain a priority
! Human capital concerns are back — finding and retaining qualified staff are in
the top five for all
firm sizes with more than two professionals
! Keeping up with tax laws and workload compression are the biggest concerns
for small firms
! Owner/partner accountability and unity remain issues for larger firms
19
American Institute of CPAs® Private Companies Practice Section
Professional issues & initiatives
! Advocacy
•  Fed/State Legislation &
Regulation
•  Government Fiscal Responsibility
•  Tax
•  Uniformity & Mobility
•  Public Policy Issues
! People
•  CPA Exam
•  Young CPAs
•  Student Recruitment
•  Diversity & Inclusion
•  Learning & Education
! International
•  IFRS
•  ISAs
•  CGMA
! International CPA Exam
! Financial Literacy
! Prof. Excellence & Public
Interest
•  Tax Preparer Registration
•  FRF for SMEs
•  Integrated Reporting
•  Sustainability
•  SOC Reports
•  Private Companies Practice
Section
•  Center for Plain English
Accounting
•  Audit Quality
•  Peer Review & Ethics
•  Specialized Communities &
Credentials
•  Business, Industry & Government
! CPA Reputation
! Competition & Risk
! Operational Excellence
The Shift Change	

1.  Leadership!
2.  Learning!
3.  Technology!
4.  Generations!
5.  Workplace!
Top challenges	

After the updates by Tom and Mark, the group
identified the major challenges as follows:	

1.  Keeping up with technology	

2.  Succession planning	

3.  Staff development	

4.  Regulations & Tax	

5.  Communication
Tom	
  Hood,	
  CPA.CITP	
  
CEO	
  
Maryland	
  AssociaUon	
  of	
  CPAs	
  
Business	
  Learning	
  InsUtute	
  
(443)	
  632-­‐2301	
  
E-­‐mail	
  tom@macpa.org	
  
Web	
  h[p://www.macpa.org	
  
Blog	
  h[p://www.cpasuccess.com	
  
	
  

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MACPA Beach Retreat 2014 Recap

  • 1. MACPA beach retreat recap Sage vision to strategy workshop July 2-5, 2014 Clarion Conference Center Ocean City, MD
  • 2. Tom Hood, CPA, CITP, CGMA! Tom Hood, CPA, CITP, CGMA CEO MACPA www.macpa.org and Business Learning Institute (BLI) www.blionline.org! http://www.linkedin.com/in/tomhood/! If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today Magazine! •  Named the Second Most Influential in Accounting by Accounting Today Magazine 2013 •  Linked-In Top 150 Influencer •  Top 25 Influencers in Learning & HR by HR Examiner •  Top 25 Thought Leaders in Public Accounting by CPA Practice Adviser •  Working on Learning Management with AICPA/ CPA2Biz, Cloud Curriculum, Performance Management !
  • 4. What is the #1 reason organizations fail?
  • 5. Sage vision to strategy workshop This workshop is designed to guide participants through a strategic planning process that creates a vision for their future firm or career based on hindsight (history), foresight (future trends), and insight. Participants come away with an action plan and next steps to implement their plan.
  • 6. What does the world Really want from us, next? •  In other words, what opportunities unfold if you put yourself in service to and take your direction from the people in the world you most want to succeed and who most want you to succeed? •  What do the underlying trends suggest could be possible future states? •  Where is there a small but growing trend and where is there opportunity?
  • 8. The top Trends Here are the key trends identified by the workshop group, which they used to check their individual thinking against, given them the wisdom of the crowd.
  • 9.
  • 10. The 'v' word Vision We pulled our values from our history And referred to Simon Sinek for our Purpose or 'Why' We used Jim Collins vision framework from 'Built to Last' to explain the two components of a vision. The core ideology rarely changes, while the envisioned future changes with the environment.
  • 11. Everyone left with a vision, strategy, and action plan And a big thank you to Sage for sponsoring this program!
  • 12. State of the accounting profession Mark Koziel - AICPA VP Tom Hood - MACPA CEO
  • 13. American Institute of CPAs® Private Companies Practice Section 2013PCPSCPAFirmTopIssues FIRMS  WITH  6-­‐10  PROFESSIONALS   FIRMS  WITH  11-­‐20   PROFESSIONALS   FIRMS  WITH  21+  PROFESSIONALS   1 SUCCESSION  PLANNING   1 BRINGING  IN  NEW  CLIENTS   1 PARTNER  ACCOUNTABILITY  &  UNITY   2 FINDING  QUALIFIED  STAFF     2 FINDING  QUALIFIED  STAFF     2 BRINGING  IN  NEW  CLIENTS   3 BRINGING  IN  NEW  CLIENTS   3 SUCCESSION  PLANNING   3 RETAINING  QUALIFIED  STAFF   4 RETAINING  QUALIFIED  STAFF   4 RETAINING  QUALIFIED  STAFF   4 SUCCESSION  PLANNING   5 PARTNER  ACCOUNTABILITY  &  UNITY   5 RETENTION  OF  CURRENT  CLIENTS     5 FINDING  QUALIFIED  STAFF     SOLE  PRACTITIONERS   1 KEEPING  UP  WITH  CHANGES  AND   COMPLEXITY  OF  TAX  LAWS   2 BRINGING  IN  NEW  CLIENTS   3 SEASONALITY/WORKLOAD   COMPRESSION   4 RETENTION  OF  CURRENT  CLIENTS     5 THE  EFFECT  ON  FIRMS  OF  NEW  FED  &   STATE  REGULATION  AND  INCREASING   COSTS  TO  COMPLY   FIRMS  WITH  2-­‐5  PROFESSIONALS   1 KEEPING  UP  WITH  CHANGES  AND   COMPLEXITY  OF  TAX  LAWS   2 SUCCESSION  PLANNING   3 FINDING  QUALIFIED  STAFF     4 BRINGING  IN  NEW  CLIENTS     5 SEASONALITY/WORKLOAD   COMPRESSION  
  • 14. American Institute of CPAs® Private Companies Practice Section SOLE  PRACTITIONERS   2013   2011   2009   2007   1 Keeping  up  with  changes   and  complexity  of  tax  laws   Keeping  up  with  changes   and  complexity  of  tax  laws   RetenUon  of  current  clients   Tax  complexity  and  change   2 Bringing  in  new  clients   RetenUon  of  current  clients   Keeping  up  with  changes   and  complexity  of  tax  laws   The  effect  on  firms  caused   by  new  regulaUons  and   standards   3 Seasonality/workload   compression   Bringing  in  new  clients   The  effect  on  firms  caused   by  new  regulaUons  and   standards   Keeping  up  with  standards   4 RetenUon  of  current  clients   Keeping  up  with  accounUng   and  a[est  standards   Keeping  up  with  standards   Keeping  up  with  technology   5 The  effect  on  firms   caused  by  new  federal   and  state  regulaUons   Seasonality/workload   compression   Work/life  balance  iniUaUves   Work/life  balance  iniUaUves   14 PCPS CPA Firm Top Issues
  • 15. American Institute of CPAs® Private Companies Practice Section FIRMS  WITH  2-­‐5  PROFESSIONALS   2013   2011   2009   2007   1 Keeping  up  with  changes   and  complexity  of  tax  laws   Bringing  in  new  clients   RetenUon  of  current  clients   Finding  qualified  staff   2 Succession  planning   RetenUon  of  current  clients   Keeping  up  with  changes   and  complexity  of  tax  laws   The  effect  on  firms  caused   by  new  regulaUons  and   standards   3 Finding  qualified  staff   Keeping  up  with  changes   and  complexity  of  tax  laws   The  effect  on  firms  caused   by  new  regulaUons  and   standards   Tax  complexity  and  changes   4 Bringing  in  new  clients   Seasonality/workload   compression   Keeping  up  with  standards   Keeping  up  with  standards   5 Seasonality/workload   compression   Keeping  up  with  accounUng   and  a[est  standards   Work/life  balance  iniUaUves   Retaining  qualified  staff   15 PCPS CPA Firm Top Issues
  • 16. American Institute of CPAs® Private Companies Practice Section FIRMS  WITH  6-­‐10  PROFESSIONALS   2013   2011   2009   2007   1 Succession  planning   Bringing  in  new  clients   RetenUon  of  current  clients   Finding  qualified  staff   2 Finding  qualified  staff   RetenUon  of  current  clients   Retaining  qualified  staff   The  effect  on  firms  caused   by  new  regulaUons  and   standards   3 Bringing  in  new  clients   Retaining  qualified  staff   The  effect  on  firms  caused   by  new  regulaUons  and   standards   Retaining  qualified  staff   4 Retaining  qualified  staff   Keeping  up  with  changes   and  complexity  of  tax  laws   Keeping  up  with  changes   and  complexity  of  tax  laws   Keeping  up  with  standards   5 Owner/partner   accountability   and  unity   Fee  pressure/pricing   of  services   Bringing  in  new  clients   Succession  planning   16 PCPS CPA Firm Top Issues
  • 17. American Institute of CPAs® Private Companies Practice Section FIRMS  WITH  11-­‐20  PROFESSIONALS   2013   2011   2009   2007   1 Bringing  in  new  clients   Bringing  in  new  clients   RetenUon  of  current  clients   Finding  qualified  staff   2 Finding  qualified  staff   Owner/  partner   accountability  and  unity   The  effect  on  firms  caused   by  new  regulaUons  and   standards   The  effect  on  firms  caused   by  new  regulaUons  and   standards   3 Succession  planning   RetenUon  of  current  clients   Retaining  qualified  staff   Retaining  qualified  staff   4 Retaining  qualified  staff   Succession  planning   Bringing  in  new  clients   Keeping  up  with  standards   5 RetenUon  of  current  clients   Finding  qualified  staff   Keeping  up  with  standards   Succession  planning   17 PCPS CPA Firm Top Issues
  • 18. American Institute of CPAs® Private Companies Practice Section FIRMS  WITH  21+  PROFESSIONALS   2013   2011   2009   2007   1 Owner/partner   accountability  and  unity   Owner/partner   accountability  and  unity   RetenUon  of  current  clients   Finding  qualified  staff   2 Bringing  in  new  clients   Bringing  in  new  clients   Owner/partner   accountability  and  unity   Retaining  qualified  staff   3 Retaining  qualified  staff   RetenUon  of  current  clients   Succession  planning   Developing  new  partners   4 Succession  planning   Fee  pressure/pricing  of   services   Bringing  in  new  clients   Work/life  balance  iniUaUves     5 Finding  qualified  staff   Succession  planning   Retaining  qualified  staff   (1)  Management  of   human  resources   (2)  Seasonality/workload   compression   18 PCPS CPA Firm Top Issues
  • 19. American Institute of CPAs® Private Companies Practice Section PCPS CPA Firm Top Issues ! Succession, succession, succession ! Client retention and client acquisition remain a priority ! Human capital concerns are back — finding and retaining qualified staff are in the top five for all firm sizes with more than two professionals ! Keeping up with tax laws and workload compression are the biggest concerns for small firms ! Owner/partner accountability and unity remain issues for larger firms 19
  • 20. American Institute of CPAs® Private Companies Practice Section Professional issues & initiatives ! Advocacy •  Fed/State Legislation & Regulation •  Government Fiscal Responsibility •  Tax •  Uniformity & Mobility •  Public Policy Issues ! People •  CPA Exam •  Young CPAs •  Student Recruitment •  Diversity & Inclusion •  Learning & Education ! International •  IFRS •  ISAs •  CGMA ! International CPA Exam ! Financial Literacy ! Prof. Excellence & Public Interest •  Tax Preparer Registration •  FRF for SMEs •  Integrated Reporting •  Sustainability •  SOC Reports •  Private Companies Practice Section •  Center for Plain English Accounting •  Audit Quality •  Peer Review & Ethics •  Specialized Communities & Credentials •  Business, Industry & Government ! CPA Reputation ! Competition & Risk ! Operational Excellence
  • 21. The Shift Change 1.  Leadership! 2.  Learning! 3.  Technology! 4.  Generations! 5.  Workplace!
  • 22.
  • 23. Top challenges After the updates by Tom and Mark, the group identified the major challenges as follows: 1.  Keeping up with technology 2.  Succession planning 3.  Staff development 4.  Regulations & Tax 5.  Communication
  • 24. Tom  Hood,  CPA.CITP   CEO   Maryland  AssociaUon  of  CPAs   Business  Learning  InsUtute   (443)  632-­‐2301   E-­‐mail  tom@macpa.org   Web  h[p://www.macpa.org   Blog  h[p://www.cpasuccess.com