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PeaditricNeuro Update: Management of BehaviourCrisis 
Yunice Ong Ee Lan, 
Clinical Psychologist 
Penang Hospital 
Island Hospital Penang
Outline 
Behaviour Crisis 
Underlying Reason 
Function 
Ways to assessment 
Steps in managing 
Case illustration 
Aggression 
Self-injurious 
Anxiety 
Depression & Suicide 
? Behaviour Regression 
“Never dry”
What is a Crisis behavior/ Challenging Behaviour 
Behaviour that could occur in school, home and community settings. 
Behaviour impedes and reduces 
Social relationships, learning, quality of life (child/family members). 
Example: 
Self-injury, aggression, temper tantrums, excessive anxious, depressed and crisis etc.
Cognitive 
•Low cognitive functioning 
•Abstract Concept thinking 
Why do the crisis behavior develop? 
Lack of adaptive functioning skills 
•Disability 
•Learning 
Family 
dynamic 
•Parenting 
•Disciplinary 
•Expectation 
•Family disharmony 
•Family rejection 
•Lack of quality 
time 
Others 
•Abuse 
•Bully 
•Personality 
•Environment 
•Schooling experience & demand 
•Sick 
Sensory 
•Hyper 
•Hypo 
Underlying Reason
Underlying Reason 
Function 
Challenging Behaviour 
Lack of quality time. Parents are busy with their work 
Obtain attention 
Self-injuries behavior when parents are around but doing their own work 
To avoid or escape from non- preferred stimuli 
Previous bad experience of oral sensitivity 
Self-injuries behavior when ask to brush the teeth 
Intervention 
Prompt/ Acute Management
Function 
To get or obtainattention from others 
To avoid or escape from non-preferred stimuli 
To access to tangible items (i.e. favourite food, toy and activity) 
To obtain or avoid from sensory stimuli 
Prompt/ Acute Management
Cognitive 
•Low cognitive functioning 
•Abstract Concept thinking 
Lack of adaptive functioning skills 
•Disability 
•Learning 
Family 
dynamic 
•Parenting 
•Disciplinary 
•Expectation 
•Family disharmony 
•Family rejection 
•Lack of quality 
time 
Others 
•Abuse 
•Bully 
•Personality 
•Environment 
•Schooling experience & demand 
•Sick 
Sensory 
•Hyper 
•Hypo 
Underlying Reason 
Intervention
Underlying Reason 
Function 
Challenging Behaviour 
Lack of adaptive functioning skills 
Family dynamic 
Sensory 
Others 
To get or obtain attention from others 
To access to tangible items (i.e. favourite food, toy and activity) 
To avoid or escapefrom non-preferred stimuli 
To obtain or avoidfrom sensory stimuli 
aggressive behaviour 
temper tantrums 
self-injury behavior 
Sucide
Reminder 
The objective: 
Notjust to reducethe problematic behaviours 
To understand their structure, function & underlying reason in order to teach and promote effective alternatives/replacement.
Understand the challenging behaviour 
Challenging behaviour 
Continue to monitor 
Intervention/ skills training session 
•Function 
•Underlying 
Reason
Understand & analyzing behaviour: Using ABC Chart 
Date/ Time 
Who 
Antecedent 
Behaviour 
Consequence 
Duration 
Comment/ 
Setting event 
Antecedent 
Occur before & influence behaviour(stimulus, setting and context) 
i.e. instruction, gestures or a look from others 
Behaviour 
Define the behaviour(Observable, measurable) 
Consequence 
An event follow behaviour 
May increase, reduce or maintain the behaviour. 
Duration 
Time frame of the challenging behaviour 
Sometimes its indicates the intensity or the degree of the challenging behavior 
Setting event 
Ecological events that make the problematic behaviour occur 
i.e. biological, physical condition, socio-cultural
Understand the & Analyzing Behaviour: Motivation Assessment Scale (MAS) 
by V. Mark Durrand & Daniel B. Crimmins 
quick, user-friendly indirect assessment tool that assesses the functions or motivations of behaviour problems: 
social attention 
Tangibles 
Escape 
sensory input. 
Then intervention can be implement based on the result 
highest is the primary function 
2ndis the secondary function.
Define the Crisis/challenging behaviour 
Record the behaviour 
Understand & assess the function 
Prompt management: 
-Extinction/ ignore 
-Change Event Setting 
-Simplify the task & proceed 
-Remove the non- preferred/ fear stimuli 
-Calming technique 
-Distraction etc. 
Understand & assess the underlying Reason 
Intervention: 
-New Skills Training (Adaptive/ Specific) 
-Continue reinforcing skills training 
-Sensory integration 
-Parenting skills training 
-Family/ Marital counseling 
-Individual psychological Intervention (CBT, Play Therapy, SandplayTherapy, Art Therapy). 
ABC Chart, 
MSA, 
BehOb 
ClinInt, 
Assmt 
BehOb 
Continue to Monitor

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Management of behaviour crisis

  • 1. PeaditricNeuro Update: Management of BehaviourCrisis Yunice Ong Ee Lan, Clinical Psychologist Penang Hospital Island Hospital Penang
  • 2. Outline Behaviour Crisis Underlying Reason Function Ways to assessment Steps in managing Case illustration Aggression Self-injurious Anxiety Depression & Suicide ? Behaviour Regression “Never dry”
  • 3. What is a Crisis behavior/ Challenging Behaviour Behaviour that could occur in school, home and community settings. Behaviour impedes and reduces Social relationships, learning, quality of life (child/family members). Example: Self-injury, aggression, temper tantrums, excessive anxious, depressed and crisis etc.
  • 4. Cognitive •Low cognitive functioning •Abstract Concept thinking Why do the crisis behavior develop? Lack of adaptive functioning skills •Disability •Learning Family dynamic •Parenting •Disciplinary •Expectation •Family disharmony •Family rejection •Lack of quality time Others •Abuse •Bully •Personality •Environment •Schooling experience & demand •Sick Sensory •Hyper •Hypo Underlying Reason
  • 5. Underlying Reason Function Challenging Behaviour Lack of quality time. Parents are busy with their work Obtain attention Self-injuries behavior when parents are around but doing their own work To avoid or escape from non- preferred stimuli Previous bad experience of oral sensitivity Self-injuries behavior when ask to brush the teeth Intervention Prompt/ Acute Management
  • 6. Function To get or obtainattention from others To avoid or escape from non-preferred stimuli To access to tangible items (i.e. favourite food, toy and activity) To obtain or avoid from sensory stimuli Prompt/ Acute Management
  • 7. Cognitive •Low cognitive functioning •Abstract Concept thinking Lack of adaptive functioning skills •Disability •Learning Family dynamic •Parenting •Disciplinary •Expectation •Family disharmony •Family rejection •Lack of quality time Others •Abuse •Bully •Personality •Environment •Schooling experience & demand •Sick Sensory •Hyper •Hypo Underlying Reason Intervention
  • 8. Underlying Reason Function Challenging Behaviour Lack of adaptive functioning skills Family dynamic Sensory Others To get or obtain attention from others To access to tangible items (i.e. favourite food, toy and activity) To avoid or escapefrom non-preferred stimuli To obtain or avoidfrom sensory stimuli aggressive behaviour temper tantrums self-injury behavior Sucide
  • 9. Reminder The objective: Notjust to reducethe problematic behaviours To understand their structure, function & underlying reason in order to teach and promote effective alternatives/replacement.
  • 10. Understand the challenging behaviour Challenging behaviour Continue to monitor Intervention/ skills training session •Function •Underlying Reason
  • 11. Understand & analyzing behaviour: Using ABC Chart Date/ Time Who Antecedent Behaviour Consequence Duration Comment/ Setting event Antecedent Occur before & influence behaviour(stimulus, setting and context) i.e. instruction, gestures or a look from others Behaviour Define the behaviour(Observable, measurable) Consequence An event follow behaviour May increase, reduce or maintain the behaviour. Duration Time frame of the challenging behaviour Sometimes its indicates the intensity or the degree of the challenging behavior Setting event Ecological events that make the problematic behaviour occur i.e. biological, physical condition, socio-cultural
  • 12. Understand the & Analyzing Behaviour: Motivation Assessment Scale (MAS) by V. Mark Durrand & Daniel B. Crimmins quick, user-friendly indirect assessment tool that assesses the functions or motivations of behaviour problems: social attention Tangibles Escape sensory input. Then intervention can be implement based on the result highest is the primary function 2ndis the secondary function.
  • 13. Define the Crisis/challenging behaviour Record the behaviour Understand & assess the function Prompt management: -Extinction/ ignore -Change Event Setting -Simplify the task & proceed -Remove the non- preferred/ fear stimuli -Calming technique -Distraction etc. Understand & assess the underlying Reason Intervention: -New Skills Training (Adaptive/ Specific) -Continue reinforcing skills training -Sensory integration -Parenting skills training -Family/ Marital counseling -Individual psychological Intervention (CBT, Play Therapy, SandplayTherapy, Art Therapy). ABC Chart, MSA, BehOb ClinInt, Assmt BehOb Continue to Monitor