10. Todayās Challenges
in the Canadian Workplace
ā¢ Challenges at the Organizational Level
ā Productivity
ā Effectiveness
ā Efficiency
11. Developing Effective Employees
Organizational Citizenship Behaviour (OCB)
ā Discretionary behaviour that is not part of an
employeeās formal job requirements, but that
nevertheless promotes the effective functioning
of the organization.
12. Putting People First
ā¢ committed workforce and positively affects
the bottom line.
ā¢ āmore control and say in their work.ā
ā¢ How do you Put people first?
13. Global Competition
ā¢ In recent years, Canadian businesses have
faced tough international competition, as well
as from other companies within our borders.
ā¢ Reduce costs, increase productivity, and
improve quality.
14. Managing and Working in a
Multicultural World
ā¢ Managers and employees must become
capable of working with people from different
cultures: